freightliner Sprinter 2015 Operating Instructions Manual
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freightliner Sprinter 2015 Operating Instructions Manual

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  • Page 2 Symbols Publication details Vehicle distributor Internet WARNING In the USA: Warning notes make you aware of dangers Further information on Mercedes-Benz vehi- which could pose a threat to your health or Mercedes-Benz USA, LLC cles can be obtained on the Internet at life, or to the health and life of others.
  • Page 3 Welcome to the world of Mercedes-Benz Before you first drive off, read these Operat- ing Instructions carefully and familiarize your- self with your vehicle. Please adhere to the information and warning notes in these Oper- ating Instructions for your own safety and to ensure a longer operating duration of the vehicle.
  • Page 5 Contents Index ............4 At a glance ........... 31 Introduction ......... 22 Safety ........... 41 Opening and closing ......65 Seats, steering wheel and mirrors ..81 Lights and windshield wipers .... 91 Climate control ......... 111 Driving and parking ......135 On-board computer and displays ..

  • Page 6: Table Of Contents

    Index Air-conditioning system 1, 2, 3 ... Refrigerant ........326 12 V socket ........236 see Climate control Air-recirculation mode Important safety notes ....120 Switching on/off ......120 ABS (Anti-lock Braking System) Anti-lock Braking System Display message ......204 see ABS (Anti-lock Braking System) Function/notes ........
  • Page 7 Index Transmission oil change ....324 Disconnecting and connecting Automatic transmission emer- (engine compartment) ....262 gency mode ........145 Display message ......216 Important safety notes ....258 AUX port ..........237 Installing/removing (driver's foot- Auxiliary heating well) ..........262 Activating/deactivating heater Installing/removing (engine com- booster mode ........
  • Page 8 Index Warning lamp ......... 218 Sliding door ........269 Brakes Steering wheel ....... 270 ABS ..........57 Step (electrical) ......269 Adaptive Brake Assist ....162 Trim pieces ........270 Applying the parking brake .... 150 Washing by hand ......266 BAS ..........
  • Page 9 Index Cleaning Interior lighting ......105 License plate lamp ......103 Mirror turn signal ......268 License plate lamp (Chassis Cab) .. 104 Trailer tow hitch ......270 Climate control Low-beam headlamps ....100 Overview of lamp types (front Air-conditioning system ....114 bulbs) ..........
  • Page 10 Index Customer Assistance Center Ports ..........237 Type approval/frequency ....316 (CAC) ............. 28 Consumption statistics (on-board Customer Relations Department ..28 computer) .......... 195 Control panel Above the windshield ....... 38 Dashboard Center console ........ 37 see Cockpit Climate control ........ 37 Dashboard lighting Driver's door ........
  • Page 11 Index Digital speedometer Driving off-road Setting the unit (vehicles with see Off-road driving steering wheel buttons) ....190 Driving on flooded roads ....155 Display Driving on rough terrain Display messages ......197 Checklist before driving off-road ..157 Outside temperature (vehicles Driving safety systems with steering wheel buttons) ..
  • Page 12 Index Problem (malfunction) ....141 Engine oil EBD (electronic brake force distri- Adding ........... 252 bution) Additives ........323 Display message ......206 Checking the oil level (on-board Function/notes ........ 59 computer) ........250 Indicator lamps ......218 Checking the oil level using the Electrical closing assist ......
  • Page 13 Index Fuel tank Problem (malfunction) ....147 Fire extinguisher ....... 276 Fuel tank content First-aid kit ......... 275 Reserve, display message ....212 Flat tire Fuses ..........280 Changing a wheel/mounting the spare wheel ........306 General notes ........ 305 Gasoline Fog lamps Reserve fuel warning lamp .....
  • Page 14 Index Hydroplaning ........155 Position in the ignition lock .... 138 Immobilizer .......... 61 Key positions ........138 Indicator lamp Kickdown ........... 144 see Warning and indicator lamps Indicators see Turn signals Lamps Insect protection on the radiator ..27 see Warning and indicator lamps Installing a wheel Lane Keeping Assist...
  • Page 15 Index Menu (vehicles with steering Light switch ........92 wheel buttons) Low-beam headlamps ...... 92 Parking lamps ........92 Audio ..........187 Rear fog lamp ........93 Operation ........186 Setting the exterior lighting Settings ......... 188 delayed switch-off (vehicles with Telephone ........
  • Page 16 Index Off-road driving Operating system Checklist after driving off-road ..158 see On-board computer Operator's Manual Important safety notes ....156 Rules for driving off-road ....158 General notes ........22 Vehicle equipment ......22 Outline lamp see Engine oil On-board computer Replacing bulbs ......
  • Page 17 Index Perimeter lamp Rear compartment Replacing bulbs ......104 Activating/deactivating climate Pets in the vehicle ....... 56 control ........... 116 Plastic trim (cleaning instruc- Setting the air vents ...... 121 Rear door tions) ..........270 Child-proof locks ......56 Power supply Important safety notes ....
  • Page 18 Index Releasing the parking lock man- Correct driver's seat position ... 82 ually (automatic transmission) ..145 Folding seat ........85 Remote control Important safety notes ....82 Rear bench seat ....... 85 Changing the operating duration Seat heating ........87 (auxiliary heating) ......
  • Page 19 Index Side windows Sprinter Dealer Cleaning ......... 267 see Qualified specialist workshop Standing lamps Hinged side windows ....... 78 Important safety information ... 78 Replacing bulbs ......100 Opening/closing ......78 Replacing bulbs (rear) ....103 Standing lamps (Chassis Cab) Overview ..........
  • Page 20 Index Switching the surround lighting Time on/off (on-board computer) ..... 193 Setting the time (vehicles with steering wheel buttons) ....191 Swivel seat ........... 84 Setting the time (vehicles without steering wheel buttons) ....183 Timer Tachometer ........181 Activating ........128 Tail lamps Important safety notes ....
  • Page 21 Index Curb weight (definition) ....304 TIN (Tire Identification Number) Definition of terms ......302 (definition) ........304 Direction of rotation ...... 306 Tire bead (definition) ...... 304 Distribution of the vehicle occu- Tire pressure (definition) ....304 pants (definition) ......305 Tire pressures (recommended) ..
  • Page 22 Index Trailer TWR (Tongue Weight Rating) (defi- Brake force booster malfunction ... 219 nition) ..........305 Trailer coupling see Towing a trailer Trailer loads and drawbar nose- Unlocking weights ..........177 From inside the vehicle (central Trailer towing unlocking button) ......71 Blind Spot Assist ......
  • Page 23 Index Removing a wheel ......309 Removing and mounting the spare Warning wheel ..........313 Stickers ........... 22 Snow chains ........287 Warning and indicator lamps Storing ........... 306 Brakes ........... 219 Tightening torque ......310 Check Engine ......... 224 Wheel size/tire size .......

  • Page 24: Limited Warranty

    Introduction The original purchase contract documenta- Operating Instructions tion for your vehicle contains a list of all of the Before the first journey systems in your vehicle. If you have questions about equipment and These instructions, the Maintenance Booklet operation, consult any authorized Sprinter and the additional equipment-related instruc- Dealer.
  • Page 25 Introduction WARNING Fuel consumption and the rate of engine, transmission, brake and tire wear are affected Gases and fluids from substances that con- by these factors: stitute a health hazard or react aggressively can escape even from securely closed con- operating conditions of your vehicle tainers.

  • Page 26: Declarations Of Conformity

    Introduction tions when disposing of materials. This helps contact with hot components of the exhaust to protect the environment. system for an extended period. WARNING Flammable material such as leaves, grass or Operating safety and vehicle approval twigs may ignite if they come into contact with Important safety notes hot parts of the exhaust system.

  • Page 27: Exhaust Gas Aftertreatment

    Introduction The following work should always be carried Diagnostics connection out at qualified specialist workshop: The diagnostics connection is only intended work relevant to safety for the connection of diagnostic equipment at service and maintenance work a qualified specialist workshop. repair work WARNING modifications as well as installations and...
  • Page 28 Introduction latest, after receiving the first warning mes- Attachments, bodies, equipment and sage via the on-board computer. conversions To conform to emission regulations, you must Information about body/equipment operate the vehicle with DEF and refill the mounting directives supply regularly. The engine management recognizes attempts to operate the vehicle ! For safety reasons, have add-on equip- without DEF, with thinned DEF or with...
  • Page 29 Introduction Information on the cargo compartment You alone accept the responsibility if body floor manufacturers or dealers make modifications that affect the final certification of the engine, ! The wooden or plastic cargo area floor fit- the vehicle or the equipment. This also ted at the factory is an integral component applies to the identification and documenta- of the vehicle structure.

  • Page 30: Service And Warranty Information

    Introduction safety-relevant systems, e.g. the brake sys- Replacement parts and accessories are sub- tem. Only use genuine Mercedes-Benz parts ject to the Replacement Part and Accessory or parts of equal quality. Only use tires, Warranty of the dealer mentioned on the wheels and accessories that have been spe- inside cover.
  • Page 31 Introduction If the problem cannot be rectified to your sat- The data cannot be used to trace the vehicle's isfaction there: movements. When you use one of the available services, please discuss the problem with a manage- technical information may be read from the ment representative from the authorized event data memory and malfunction data Sprinter Dealer.
  • Page 33 Cockpit ..........32 Instrument cluster ......34 Steering wheel buttons ...... 37 Center console ........37 Overhead control panel ...... 38 Door control panel ......39 Further control panels ......39...
  • Page 34 Cockpit Cockpit Function Page Function Page Door control panel • Stowage compartment with interior light Light switch • Overhead control panel Combination switch Rear-view mirror • turn signals PARKTRONIC warning dis- • high-beam headlamps play • windshield wipers • rear window wiper Opens/closes the right- hand side window Cruise control lever...
  • Page 35 Cockpit Function Page Horn Opens the hood Steering wheel buttons...
  • Page 36 Instrument cluster Instrument cluster Displays and controls Instrument cluster on vehicles without steering wheel buttons Instrument cluster in vehicles with steering-wheel buttons Function Page Function Page Speedometer Reset button 9 Tachometer Menu button 4 • changes standard display f, g Brightens/dims the •...
  • Page 37 Instrument cluster Indicator and warning lamps Instrument cluster on vehicles without steering wheel buttons Instrument cluster in vehicles with steering-wheel buttons Function Page Function Page Speedometer with warn- ; Check Engine indicator ing and indicator lamps lamp d ESP % Preglow ®...

  • Page 38: Reserve Fuel

    Instrument cluster Function Page Function Page ¦ Fluid level too low in wind- È Dirt accumulation in air fil- shield washer/headlamp cleaning system 6 Reserve fuel å DEF supply low or contami- Fuel filler cap open nated/thinned : Water in the fuel Exhaust gas aftertreatment malfunction # Battery charging malfunc-...

  • Page 39: Center Console

    Center console Steering wheel buttons Center console Function Page Display On-board computer oper- ation Function Page Selects a submenu or adjusts the volume Stowage compartment W Up/increases the vol- Audio 10 or Audio 15 (see the separate operating X Down/reduces the instructions) volume Air-conditioning control...

  • Page 40: Overhead Control Panel

    Overhead control panel Overhead control panel Function Page £ Switches the hazard warn- ing lamps on/off à Activates/deactivates ASR Ã Central locking, interior/ Ä rear compartment æ Activates/deactivates the distance warning function j Activates/deactivates Lane Keeping Assist Function Page Activates/deacti- Microphone for the mobile vates Blind Spot Assist phone...

  • Page 41: Wheel

    Further control panels Door control panel Further control panels Control panel between the light switch and the steering wheel Function Page Adjusts the exterior mirrors Function Page Selects an exterior mirror y Switches the auxiliary heat- Opens/closes the left-hand ing on/off side window ±...
  • Page 42 Further control panels Control panel between the steering wheel and the ignition lock Function Page Switches the central rear compartment lighting on/off...
  • Page 43 Useful information ......42 Occupant safety ........42 Children in the vehicle ......51 Pets in the vehicle ....... 56 Driving safety systems ....... 57 Emergency exit ........60 Theft deterrent locking system ..61...

  • Page 44: Useful Information

    Occupant safety cle occupants in the event of an accident. For Useful information example, if, in the event of an accident, the protection offered by the seat belt is suffi- This Operator's Manual describes all models cient, the air bags are not deployed. When an as well as standard and optional equipment of accident occurs, only the air bags that your vehicle that were available at the time of...

  • Page 45: Occupant Safety

    Occupant safety allows malfunctions to be detected in good The seat belt system comprises: time. Seat belts When the ignition is switched on, the 6 Emergency Tensioning Devices and seat restraint system warning lamp in the instru- belt force limiters for the driver's and front- ment cluster lights up.
  • Page 46 Occupant safety triggered independently of the lock status of belt is incorrectly fastened, it cannot protect the seat belt. as intended. Furthermore, an incorrectly fas- tened seat belt can cause additional injury, for Important safety notes example, in an accident, during braking or an abrupt change of direction.

  • Page 47: Fastening

    Occupant safety If you have such items located on or in your immediately at a qualified specialist work- clothing, e.g. pens, keys or eyeglasses, shop. store these in a suitable place. Only use seat belts that have been approved only one person is using a seat belt at a for your vehicle by the sales organization time.

  • Page 48: Releasing

    Occupant safety Adjust the seat ( page 82). protective function and must be replaced. The seat backrest must be in an almost Visit a qualified specialist workshop. upright position. Pull the seat belt smoothly from belt sash guide = and engage belt tongue ; into belt buckle :.

  • Page 49: Important Safety Notes

    Occupant safety If the driver unfastens their seat belt during Always make sure that there are no objects the journey, the belt warning is automatically between the air bag and the vehicle's occu- activated again. pants. For more information on the 7 seat Adjust the seats properly before beginning belt warning lamp, see "Warning and indi- your journey.

  • Page 50: Thoraxbag

    Occupant safety Front air bags restraint system manufacturer's installa- tion instructions. Objects in the vehicle interior may pre- vent an air bag from functioning correctly. Before starting your journey and to avoid risks resulting from the speed of the air bag as it deploys, make sure that: there are no people, animals or objects between the vehicle occupants and an air...

  • Page 51: Window Curtain Air Bag

    Occupant safety Thorax bags are only available in combination Deployment of Emergency Tensioning with individual seats on the driver's and co- Devices and air bags driver's side. Important safety notes When deployed, thorax bag : offers addi- tional thorax protection. However, it does not WARNING protect the: The air bag parts are hot after an air bag has...
  • Page 52 Occupant safety may cause short-term breathing difficulties in If the restraint system control unit detects a people with asthma or other respiratory prob- more severe accident, further components of lems. To avoid this, you may wish to get out of the restraint system are activated independ- the vehicle or open the windows as soon as it ently of each other in certain frontal collision...

  • Page 53: Children In The Vehicle

    Children in the vehicle If the restraint system control unit detects a the child restraint system manufacturer's side impact or that the vehicle is rolling over, installation instructions the relevant restraint system components are WARNING activated independently of one another If you leave children unsupervised in the vehi- depending on the apparent type of accident.

  • Page 54: Restraint Systems

    Children in the vehicle A booster seat may be necessary to achieve Removing a child restraint system/deactivat- proper seat belt positioning for children over ing the special seat belt retractor: 41 lbs (18 kg) or until they reach a height Make sure you observe the child restraint where a lap/shoulder belt can be fastened system manufacturer's installation instruc-...

  • Page 55: Anchors

    Children in the vehicle Confirmation that the child restraint system sudden change in direction. The child corresponds to the standards can be found restraint system could be thrown about, strik- on an instruction label on the child restraint ing vehicle occupants. There is an increased system.

  • Page 56: Top Tether

    Children in the vehicle Important safety notes WARNING If the Top Tether belt has been incorrectly secured, e.g. to an eyelet in the cargo com- partment, the child restraint system is not correctly kept in place. It therefore cannot perform its intended protective function in the event of an accident.

  • Page 57: On The Front-Passenger Seat

    Children in the vehicle Route Top Tether belt ? under head restraint system must lie as flat as possible restraint : between the two head restraint against the backrest of the front-passenger bars. seat. The child restraint system must not be subjected to a load by the head restraint.

  • Page 58: Pets In The Vehicle

    Pets in the vehicle Child-proof locks for the sliding door WARNING and rear door If you leave children unsupervised in the vehi- cle, they could set it in motion by, for example: release the parking brake. shift the automatic transmission out of the parking position P.

  • Page 59: Driving Safety Systems

    Driving safety systems and the road can. Pay particular attention to As a result, they could: the information regarding tires, recommen- activate vehicle equipment and become ded minimum tire tread depth etc. under trapped, for example "Wheels and tires" ( page 284).

  • Page 60: Important Safety Notes

    Driving safety systems Braking If ASR intervenes, the d warning lamp in the instrument cluster flashes. If ABS intervenes when braking, you will feel a pulsating in the brake pedal. Activating/deactivating ASR The pulsating brake pedal can be an indica- tion of hazardous road conditions and func- WARNING tions as a reminder to take extra care while...

  • Page 61: Bas (Brake Assist System)

    Driving safety systems If you deactivate ASR: You should therefore adapt your driving style to the different handling characteristics. Have engine torque is not limited and the drive the brake system checked at a qualified spe- wheels are able to spin. The spinning cialist workshop.

  • Page 62: Emergency Exit

    Emergency exit Crosswind Assist does not react: Pay attention to traffic conditions. in the event of severe jolts and vibrations, WARNING e.g. as a result of uneven surfaces or pot- holes If the emergency exit window is unlocked while driving, it could open and slam shut and if the vehicle loses traction, e.g.

  • Page 63: Theft Deterrent Locking System

    Theft deterrent locking system Position both handles : horizontally. Always take the key with you and lock the Make sure that the locks = are inside in vehicle when leaving the vehicle. If you leave front of the window frame. the key in the vehicle, anyone can start the The window is locked.

  • Page 64: Deactivating

    Theft deterrent locking system Tow-away alarm Interior motion sensor Operation Operation A visual and audible alarm is triggered if the If the armed interior motion sensor detects inclination of the vehicle changes when the motion in the vehicle interior, a visual and tow-away alarm is armed.
  • Page 65 Theft deterrent locking system The interior motion sensor remains deactiva- ted until you lock the vehicle again. Deactivate the interior motion sensor when locking your vehicle: with people or animals remaining inside with the side windows remaining open when transporting it on a ferry or car trans- porter, for example This will prevent false alarms.

  • Page 67: Driver's Door

    Useful information ......66 Key ............66 Central locking ........71 Driver's door and co-driver's door ..72 Sliding door ......... 72 Electrical step ........73 Rear doors ........... 75 Partition sliding door ......77 Side windows ........78...

  • Page 68: Useful Information

    Useful information tionally turned in the ignition lock. This could cause the engine to be switched off. There is a This Operator's Manual describes all models risk of an accident. as well as standard and optional equipment of Do not attach any heavy or large objects to the your vehicle that were available at the time of SmartKey.
  • Page 69 If there is a key is in the ignition lock, the If you do not open a Cargo Van or remote control is inoperative. When locking Passenger Van within approximately or unlocking the vehicle with the remote con- 40 seconds of unlocking: trol, always pay attention to the indicator the vehicle is locked again.

  • Page 70: Important Safety Notes

    Remote control battery Important safety notes WARNING Batteries contain toxic and corrosive substan- ces. If batteries are swallowed, it can result in severe health problems. There is a risk of fatal injury. Keep batteries out of the reach of children. If a battery is swallowed, seek medical attention Driver's door immediately.
  • Page 71 trol still have sufficient charge. Otherwise, Align battery compartment cover : and change the batteries immediately. push it on until it audibly engages. Check the function of all the remote control If the remote control is checked within the buttons on the vehicle. signal reception range of the vehicle, press- ing the &...

  • Page 72: Loss

    Problems with the key/remote control Problem Possible causes/consequences and M M Solutions It is no longer possible The doors are not closed properly. to lock the vehicle Close the doors properly and lock the vehicle again. using the remote con- trol.

  • Page 73: Central Locking

    Central locking Central locking Locking and unlocking manually Important safety notes WARNING Activate the child-proof door locks if children are traveling in the vehicle. The children could otherwise open the doors while the vehicle is in motion, injuring themselves and others. WARNING Do not leave children unsupervised in the vehicle, even if they are secured in a child...

  • Page 74: Driver's Door And Co-Driver's Door

    Sliding door mechanism of your vehicle can be obtained Driver's door and co-driver's door from any authorized Sprinter Dealer. If the automatic locking when driving function ! Only open the doors when road and traffic is activated, there is a risk of being locked out conditions permit.

  • Page 75: Electrical Step

    Electrical step The sliding door is equipped with an active Opening/closing from the outside retainer, which engages the door at the end stop when opened. You can only open a sliding door from the inside if the child-proof locks have not been activated.

  • Page 76: Emergency Release

    Electrical step In order to reduce risks: ing equipment can be moved nearer to the cargo compartment. draw the passengers' attention to the elec- Vehicles without steering-wheel buttons: trical step. Wait until the electrical step is fully extended. if the 1 indicator lamp in the instrument cluster lights up and a warning tone sounds, do not jump out of the vehicle.

  • Page 77: Rear Doors

    Rear doors WARNING If you open the rear doors to 90° (detent posi- tion), the rear lamps are no longer visible. The vehicle is no longer sufficiently visible from the rear and will only be recognized as an obstacle at a late stage by other road users. This could lead to an accident.
  • Page 78 Rear doors Opening the left-hand rear door Magnetic door retainer With the rear door opened to an angle of Make sure that the right-hand rear door is 270°, push it against magnetic door open and engaged. retainer ; on the side wall. Pull release handle : in the direction of When the magnet on the rear door is in the arrow.

  • Page 79: Partition Sliding Door

    Partition sliding door Opening/closing from the inside the vehicle is in motion. This could trap you or other persons. There is a risk of an accident and injury. Close the partition sliding door before every journey and make sure that it is engaged. Opening/closing the partition sliding door from the cab Release the lever on the inside of the right rear...

  • Page 80: Side Windows

    Side windows To unlock: press the catch in the direction injure themselves on parts of the vehicle. of arrow =. They could be severely or even fatally injured The sliding door is unlocked. by prolonged exposure to intense heat or Slide the sliding door to the stop in the cold.

  • Page 81: Resetting

    Side windows Resetting the side windows You must reset the side windows if there has been a malfunction or an interruption in the voltage supply. Turn the key to position 2 in the ignition lock. Pull the two power window switches and hold for approximately 1 second after clos- ing the side window.
  • Page 83 Useful information ......82 Seats ............ 82 Steering wheel ........88 Mirrors ..........89...

  • Page 84: Useful Information

    Seats Useful information WARNING The seat belt does not offer the intended level This Operator's Manual describes all models of protection if you have not moved the back- as well as standard and optional equipment of rest to an almost vertical position. When brak- your vehicle that were available at the time of ing or in the event of an accident, you could going to print.

  • Page 85: Lumbar Support

    Seats Adjust the head restraint so that it supports You can find information on rotating the the back of the head at eye level. front seats under "Swiveling front seats" page 84). The distance from the pedals should be such that you can depress them fully. To adjust the seat fore-and-aft position: Observe also the safety notes in the section pull lever : up.
  • Page 86 Seats The seat suspension must be adapted to your body weight. Adjust the seat suspension only while the seat is unoccupied. To adjust the seat suspension: take your weight off the seat. Using handwheel B, set your body weight (40 to 120 kg) for optimum seat suspen- sion.

  • Page 87: Folding Seat

    Seats Twin co-driver's seat Folding seat (example with partition sliding door) Remove key : from the partition sliding To fold a seat cushion forwards: lift the door. seat cushion out of front anchorage :. Pull grip ; of the catch in the direction of Pull the seat cushion forwards slightly and the arrow and fold seat cushion = up or out of rear anchorage ;.

  • Page 88: Head Restraints

    Seats Slide the bench seat forwards until you hear the locking mechanisms engage. Check levers : on the anchorages of the bench seat. All levers : must be flush to the vehicle floor. Head restraints WARNING Locking mechanism lever on the feet of the bench If head restraints are not installed and adjus- seat ted correctly, they cannot provide protection...

  • Page 89: Armrests

    Seats To raise: pull the head restraint up to the Seat heating desired position. WARNING To lower: press release button : and slide Repeatedly switching on the seat heating can the head restraint down to the desired posi- cause the seat cushion and backrest pads to tion.

  • Page 90: Steering Wheel

    Steering wheel Make sure that the key is in position 1 or 2 When leaving the vehicle, always take the in the ignition lock. SmartKey with you and lock the vehicle. Never leave children unsupervised in the vehicle. To switch on: press the c button repeatedly until the desired heating level The steering wheel can still be adjusted if the has been set.

  • Page 91: Mirrors

    Mirrors Adjusting electrically Mirrors Rear-view mirror Adjustment buttons and switches for setting the mirrors Anti-glare mode: push anti-glare lever : Before pulling away, turn the key to position in the direction of the arrow. 2 in the ignition lock ( page 138).
  • Page 93 Useful information ......92 Exterior lighting ........92 Interior lighting ........97 Changing bulbs ........99 Windshield wipers ......107...

  • Page 94: Useful Information

    Exterior lighting Useful information Light switch Operation This Operator's Manual describes all models as well as standard and optional equipment of your vehicle that were available at the time of going to print. Country-specific variations are possible. Note that your vehicle may not be equipped with all of the described functions.

  • Page 95: Exterior Lighting

    Exterior lighting This is not possible in countries where day- lamps, low-beam headlamps and the license time running lamps are a legal requirement. plate lamp. This excludes weather-related impairments to visibility, such as snow, fog or The daytime running lamps function must be spray.

  • Page 96: Combination Switch

    Exterior lighting To indicate: press the combination switch If your vehicle is only equipped with one rear fog lamp, you must turn the light in desired direction : or ; until it switch to L. engages. The combination switch automatically When the light switch is set to Ã, you returns to its original position after large cannot switch on the front or rear fog...

  • Page 97: Hazard Warning Lamps

    Exterior lighting Cornering lamps The cornering lamps improve the illumination of the road over a wide angle in the direction you are turning, enabling better visibility in tight bends, for example. The cornering light function switches on automatically, if: you are traveling at a speed of less than 25 mph (40 km/h) and you switch on a turn signal or turn the steering wheel.

  • Page 98: Highbeam Assist

    Exterior lighting In particular, the detection of obstacles can Highbeam Assist be restricted if there is: General notes poor visibility, e.g. due to fog, heavy rain or You can use this function to set the head- snow lamps to change between low beam and high dirt on the sensors or anything else cover- beam automatically.

  • Page 99: Interior Lighting

    Interior lighting Headlamps fogged up on the inside The headlamps may fog up on the inside if there is high atmospheric humidity. Switch on the low-beam headlamps and drive off. The level of moisture diminishes, depend- ing on the length of the journey and the weather conditions (humidity and temper- ature).
  • Page 100 Interior lighting Switching the rear compartment Switching the rear/cargo compart- lighting on/off centrally (Passenger ment lamp on/off Van) Interior light with switch (example: Cargo Van) Rear compartment lighting switch Automatic control To switch on the rear compartment light- To switch off the interior lighting To switch on the interior lighting Automatic control To switch off the rear compartment light-...

  • Page 101: Changing Bulbs

    Changing bulbs Motion detector Changing bulbs Important safety notes WARNING The motion detector sends the invisible infra- DANGER red radiation emitted by LEDs (light emitting Xenon bulbs carry a high voltage. You can get diodes). an electric shock if you remove the cover of These LEDs are classified as class 1M lasers the Xenon bulb and touch the electrical con- and can damage the retina if you:...

  • Page 102: High-Beam Headlamps

    Changing bulbs Do not use a bulb that has been dropped or Low-beam headlamps: H7 55W that has scratches on its glass tube. High-beam headlamps: H7 55W The bulb could explode. Parking lamps/standing lamps: W5W Only use bulbs in closed lamps which have been designed for this purpose.
  • Page 103 Changing bulbs Switch off the lighting system. Open the hood ( page 248). Turn housing cover : counter-clockwise and remove. Example (halogen headlamps) Low-beam headlamp bulb holder Bulb holder for high-beam headlamp Bulb holder for parking lamp/standing lamp (halogen headlamps) Bi-Xenon headlamps: turn bulb holder Turn the corresponding bulb holder with with bulb ;...
  • Page 104 Changing bulbs Turn signal lamps Rear bulbs (Cargo Van/Passenger Van) Overview of bulb types Switch off the lighting system. Open the hood ( page 248). Turn bulb holder : counter-clockwise and remove it. Applying light pressure to the bulb, turn it counter-clockwise and remove it from bulb holder :.

  • Page 105: Backup Lamps

    Changing bulbs Tail lamps Release retaining lugs ; and take the bulb holder out of the tail lamp. Applying light pressure to the bulb, turn it counter-clockwise and remove it from the bulb holder. Press the new bulb into the bulb holder and screw it in clockwise.
  • Page 106 Changing bulbs Rear bulbs (Cab Chassis) Brake lamps Tail lamps Overview of bulb types Rear fog lamp License plate lamp Backup lamps Switch off the lighting system. Undo screws : and remove lamp lens ;. Applying light pressure to the bulb, turn it counter-clockwise and remove it from the bulb holder.

  • Page 107: Courtesy Lights

    Changing bulbs Perimeter lamp (Cab Chassis) Disconnect cable connector =. Unscrew bulb holder ;. Remove the bulb from bulb holder ;. Press the new bulb into bulb holder ;. Screw bulb holder ; into courtesy light :. Connect cable connector =. The connector locking spring must engage.

  • Page 108: Rear Interior Light

    Changing bulbs Rear interior light Switch off the interior lighting. Press in the catch springs of lamp hous- Interior light with switch ing : with a suitable object and pry off lamp housing :. Open protective cover ?. Press the contact spring of bulb holder ; outwards and remove bulb =.

  • Page 109: Windshield Wipers

    Windshield wipers Turn the key to position 1 or 2 in the ignition Windshield wipers lock. Switching the windshield wiper Turn the combination switch in the direc- on/off tion of arrow ; to the appropriate setting depending on the intensity of the rain. ! Do not operate the windshield wipers when the windshield is dry, as this could Single wipe: push the combination switch...

  • Page 110: Replacing

    Windshield wipers Hold the windshield wiper arm firmly when Switching the rear window wiper on/ you change the wiper blade. If you release the windshield wiper arm without a wiper blade and it falls onto the windshield, the windshield may be damaged by the force of the impact.
  • Page 111 Windshield wipers Problems with the windshield wipers Problem Possible causes/consequences and M M Solutions The windshield wiper Leaves or snow, for example, may be obstructing the windshield jams. wiper movement. The wiper motor has switched off. Stop the vehicle as soon as possible, paying attention to road and traffic conditions.

  • Page 113: Climate Control

    Useful information ......112 Overview of climate control sys- tems ........... 112 Operating the climate control sys- tem ............. 116 Adjusting the air vents ..... 120 Operating the auxiliary heating system ..........122 Operating the cargo compartment air vents ..........133...

  • Page 114: Useful Information

    Overview of climate control systems Useful information This Operator's Manual describes all models as well as standard and optional equipment of your vehicle that were available at the time of going to print. Country-specific variations are possible. Note that your vehicle may not be equipped with all of the described functions.

  • Page 115: Heating

    Overview of climate control systems Heating control panel Sets the temperature ( page 117) z Defrosts the windshield ( page 118) K Sets the airflow ( page 118) z Defrosts the windshield ( page 118) e Switches air-recirculation mode on/off ( page 120) Sets the air distribution ( page 117)

  • Page 116: Windshield Defrosting

    Overview of climate control systems Control panel for the air-conditioning system Sets the temperature ( page 117) z Defrosts the windshield ( page 118) Sets the airflow ( page 118) K Increases the airflow I Reduces the airflow e Switches air-recirculation mode on/off ( page 120) x Switches the reheat function (window air dehumidification) on/off ( page 118)

  • Page 117: Overview Of Climate Control Systems

    Overview of climate control systems Rear-compartment heating control panel i Switches the rear-compartment heating on/off ( page 116) K Sets the airflow ( page 118) Sets the temperature ( page 117) Information on rear-compartment heating For optimum climate control, set the temper- ature control to the middle level.

  • Page 118: Rear-Compartment Air Condition Ing

    Operating the climate control system Control panel for rear-compartment air-conditioning system Sets the airflow ( page 118) K Increases the airflow I Reduces the airflow Sets the temperature ( page 117) Blower setting bar display i Switches the rear-compartment air conditioning on/off ( page 116) Activating/deactivating climate con- Information on rear-compartment air...

  • Page 119: Operating The Climate Control System

    Operating the climate control system Activating/deactivating rear-compart- Setting the temperature ment climate control via the control Increasing/reducing temperature in panel the front compartment via the control Turn the key to position 2 in the ignition panel lock. Only change the temperature in small incre- Vehicle with rear-compartment heating/ ments.

  • Page 120: Defrosting The Windows

    Operating the climate control system Directs air to the windshield, the air Close the center air vents ( page 121) and vents and into the footwell the air outlets for the headroom and the rear compartment ( page 121). Directs air to the air vents and into the footwell Direct the side air vents towards the side windows and open the defroster vents for...
  • Page 121 Operating the climate control system Start the engine. If the windows still fog up, set the control as described for defrosting ( page 118). To switch on/off: press the z switch. The indicator lamp in the z button Vehicle with air conditioning comes on when the windshield heating is Activate cooling with air dehumidification switched on.

  • Page 122: Important Safety Notes

    Adjusting the air vents switched off prematurely or cannot be acti- or rear-compartment air conditioning sys- vated. tem ; ( page 116) to the center position. Only one of the two climate control sys- Switch off any consumers that are not tems in the rear compartment is activated required, e.g.

  • Page 123: Adjusting The Air Vents

    Adjusting the air vents Setting the center air vents Adjusting air vents for the passenger compartment Center air vent, left Air vents (example: right-hand side of the vehicle) Center air vent, right Thumbwheel for center air vent, right You can use the air vents to ventilate the vehicle interior on the left and right, in the rear Thumbwheel for center air vent, left and the headroom.

  • Page 124: Important Safety Notes

    Operating the auxiliary heating system On vehicles with rear-compartment air con- When the auxiliary heating is switched on, ditioning, adjustable air vents are integrated make sure that: into the roof duct. no flammable materials come into contact To adjust the airflow: open or close the with hot vehicle components air flap in air vents : as needed.

  • Page 125: Operating The Auxiliary Heating System

    Operating the auxiliary heating system auxiliary heating system and the heater boos- tion of charge depends on the outside tem- ter function switch off automatically. perature and on the electrical consumers switched on. Outside tempera- Engine runtime Heating time ture The heating time when operating the auxiliary Above 32 ‡...

  • Page 126: Selecting A Switch-On Time

    Operating the auxiliary heating system The switch-on time selected is displayed. Switch the heater booster function on or off with the ¢ button ( page 130). Wait 10 seconds for the standard display to appear. To activate the auxiliary heating sys- The switch-on time is selected.

  • Page 127: Operation With The Remote Con Trol

    Operating the auxiliary heating system The remote control has a maximum range of Setting the switch-on time approximately 600 meters. This range is Use the same method to select a switch-on reduced by: time as described in the "Preselecting a sources of interference switch-on time"...
  • Page 128 Operating the auxiliary heating system When indicator lamp : flashes red, the Signaling Meaning auxiliary heating is switched off. Flashes green Change operating duration active Changing the operating duration Flashes alter- Remote control in syn- Switch on the remote control. nately red and chronizing mode When indicator lamp : flashes red, press...

  • Page 129: Operation With The Timer

    Operating the auxiliary heating system The remote control is in synchronizing set the operating duration from 10to mode. 120 minutes or to continuous operation set the heating level (preselected temper- If you press the Ü button again on the ature) to a range between 10 and 30 remote control after starting synchroniza- tion, you will only synchronize this remote Timer overview...
  • Page 130 Operating the auxiliary heating system Using the Û or â button, set the Selects options in program column : or minute value or select the à symbol for menu bar ; (backwards) continuous operation. Reduces values Press the b button. The operating duration is stored.
  • Page 131 Operating the auxiliary heating system Setting the preselection time Set the day and time as described in the "Setting the day, time and operating dura- WARNING tion" section ( page 128). The auxiliary heating must not be operated if The preselection time is stored. The pro- there are highly flammable substances gram column disappears.
  • Page 132 Operating the auxiliary heating system Using the Û and â buttons, set the will be switched on the next time the engine is desired heating level to a range between 10 started (memory function). and 30. Switch the auxiliary heating on or off with Press the b button.
  • Page 133 Operating the auxiliary heating system Remove battery cover ; using a suitable implement, e.g. a coin, by turning it coun- ter-clockwise. Check the seal on battery cover ; for damage and, if necessary, replace. Remove old batteries =. Insert new, clean battery = into the bat- tery tray with the positive pole facing upwards.
  • Page 134 Operating the auxiliary heating system Problems with the auxiliary heating Problem Possible causes/consequences and M M Solutions The indicator lamp on The remote control battery is discharged. Data transmission is not the remote control possible. flashes red rapidly. Replace the remote control battery ( page 130).

  • Page 135: Operating The Cargo Compartment Air Vents

    Operating the cargo compartment air vents Problem Possible causes/consequences and M M Solutions The low-voltage protection system integrated in the control unit switches off the auxiliary heating because the on-board voltage is less than 10 V. Have the alternator and battery checked. The fuse is blown.
  • Page 137 Useful information ......136 Breaking-in notes ......136 Driving ..........136 Automatic transmission ....142 Refueling ..........145 Parking ..........149 Driving tips ........151 Driving systems ........ 159 Working mode ........172 Towing a trailer ......... 173...

  • Page 138: Useful Information

    Driving drive train on your vehicle have been Useful information replaced. This Operator's Manual describes all models as well as standard and optional equipment of Driving your vehicle that were available at the time of going to print. Country-specific variations are Important safety notes possible.

  • Page 139: Isolating Switch

    Driving Battery isolating switch Important safety notes ! Make sure that the key is in position 0 in the ignition lock and wait at least 20 sec- onds before disconnecting or connecting the battery isolating switch. You could oth- erwise damage electrical system compo- nents.

  • Page 140: Key Positions

    Driving operation, care and maintenance should Key positions be observed. Rectify any noticeable defects before com- mencing the journey. Checks in the vehicle Emergency equipment/first-aid kit Check the equipment to make sure that it is accessible, complete and ready for use. The first aid and breakdown assistance equip- ment is in the front door stowage compart- To insert/remove the key, to lock the...

  • Page 141: Starting The Engine

    Driving Wear suitable footwear to ensure correct usage of the pedals. Secure the load as per the loading guide- lines ( page 240). Make sure that the floormats and carpets are properly secured so that they cannot slip and obstruct the pedals. Close all doors.

  • Page 142: Pulling Away

    Driving You can also deactivate the automatic lock- Depending on the equipment installed, ing feature ( page 71). the vehicle either automatically locks cen- trally after switching on the ignition or after pulling away. The locking knobs in the Reverse warning device doors drop down.
  • Page 143 Driving Problems with the engine Problem Possible causes/consequences and M M Solutions The engine does not There is air in the fuel system. start. Turn the key back to position 0 in the ignition lock before The starter motor can attempting to start the engine again.

  • Page 144: Important Safety Notes

    Automatic transmission Problem Possible causes/consequences and M M Solutions The engine does not The on-board voltage is too low. The battery is too weak or dis- start. charged. The starter motor can- Jump-start the vehicle ( page 276). not be heard. If the engine cannot be jump-started, the starter motor is faulty.

  • Page 145: Changing Gear

    Automatic transmission Selector lever positions Changing gear The 5-speed automatic transmission adapts Park position to your individual driving style by continu- This prevents the vehicle from roll- ously adjusting its shift points. These shift ing away when stopped. Only move point adjustments take into account the cur- the selector lever to P if the vehicle rent operating and driving conditions.

  • Page 146: Automatic Transmission

    Automatic transmission To derestrict the shift range: press and Driving tips hold the selector lever towards D+ until Accelerator pedal position appears in the display again. The automatic transmission shifts from the Your style of driving influences how the auto- current shift range directly to D.

  • Page 147: Ually

    Refueling Problems with the transmission Problem Possible causes/consequences and M M Solutions The transmission mal- The transmission is losing oil. functions when shifting Have the transmission checked immediately at a qualified spe- gear. cialist workshop. The acceleration char- The transmission is in emergency mode. acteristics have deter- It is only possible to shift into second gear or reverse gear R.

  • Page 148: Fuel Filler Flap

    Refueling ! Do not switch on the ignition if you acci- engine and, if applicable, the auxiliary heating dentally refuel with the wrong fuel. Other- before refueling. wise, the fuel will enter the fuel lines. Notify a qualified specialist workshop and have WARNING the fuel tank and fuel lines drained com- Fuel is poisonous and hazardous to health.

  • Page 149: Refueling

    Refueling Turn fuel filler cap ; counter-clockwise, Diesel Exhaust Fluid (DEF) remove it and let it hang from strap :. Important safety notes Completely insert the filler neck of the fuel pump nozzle into the tank and refuel. Environmental note Only fill the tank until the pump nozzle Dispose of DEF in an environmentally respon- switches off.

  • Page 150: Def Filler Neck

    Refueling Lockable filler cap Rinse any affected areas off with plenty of clean water. Consult a doctor if necessary. If the DEF level has dropped below the reserve range, add at least 2.0 US gal (7.6 l) of DEF at the latest after receiving the second warning message ( page 182).

  • Page 151: Parking

    Parking On vehicles with a battery isolating switch, Parking switch off the power supply if the vehicle is Important safety notes to be out of use for a longer period of time. Always park your vehicle safely and according WARNING to legal requirements and secure it against Flammable material such as leaves, grass or rolling away.

  • Page 152: Applying The Parking Brake

    Parking To apply the parking brake: pull brake Parking brake lever : up as far as the last possible WARNING detent. If you leave children unsupervised in the vehi- The c warning lamp in the instrument cle, they could set it in motion by, for example: cluster lights up if the engine is running.

  • Page 153: Driving Tips

    Driving tips To remove the wheel chock on Cab Apply the parking brake. Chassis: pull the locking springs down and Turn the key to position 0 in the ignition remove the wheel chock. lock and remove it. The immobilizer is activated. When stowing the wheel chock, make sure that it is secured in the retainer with Secure the vehicle to prevent it from rolling...

  • Page 154: Drinking And Driving

    Driving tips Fuel consumption also increases when driv- call. If you choose to use the telephone while ing in cold weather, in stop-start traffic and in driving, please use the hands-free device and mountainous terrain. only use the telephone when road, weather and traffic conditions permit.

  • Page 155: Short-Distance Driving

    Driving tips cific maintenance work must be carried out at You can permanently limit the maximum regular intervals and in accordance with the speed of your vehicle to 55 mph (90 km/h), service requirements of the dealer listed here 60 mph (100 km/h) or 75 mph (120 km/h). on the inside title page.

  • Page 156: Important Safety Notes

    Driving tips Downhill gradients When you return from your journey, and as close to the border as possible, you will need ! Depressing the brake pedal constantly results in excessive and premature wear to remove the adhesive surfaces from your the brake pads.

  • Page 157: Driving On Flooded Roads

    Driving tips You must depress the brake pedal more 110 yds (100 m) at a maximum speed of firmly. Maintain a longer distance to the vehi- 12 mph (20 km/h). cle in front. The brake lamps are not illuminated when you While paying attention to the traffic condi- brake the vehicle using the parking brake.

  • Page 158: Driving In Winter

    Driving tips Driving in winter Do not shift down for additional engine brak- ing on a slippery road surface. General notes WARNING WARNING The outside temperature indicator is not If you shift down on a slippery road surface in designed to serve as an ice-warning device an attempt to increase the engine's braking and is therefore unsuitable for that purpose.

  • Page 159: Before Driving Off-Road

    Driving tips total brake failure, also as a result of WARNING increased wear. The braking characteristics When driving off-road, your body is subject to will vary depending on the material that has forces from all directions, due to the uneven got into the system.

  • Page 160: Checklist After Driving Off-Road

    Driving tips cable and a folding spade are carried in the Watch out for obstacles (e.g. rocks, holes, vehicle. tree stumps and ruts). Wheels and tires: check the tire tread Avoid edges where the surface could crum- ble or break away. depth ( page 285) and tire pressure page 288).

  • Page 161: Driving Systems

    Driving systems Important safety notes age to fuel lines, brake hoses and the rub- ber bellows of axle joints and drive shafts. Observe the notes on braking ( page 154). Clean the brake disks, brake pads and axle If you fail to adapt your driving style or if you joints, particularly after operation in sand, are inattentive, cruise control can neither mud, grit/gravel, water or similarly dirty...

  • Page 162: Activation Conditions

    Driving systems Activation conditions Release the cruise control lever. The current speed is stored. To activate cruise control, all of the following activation conditions must be fulfilled: Cruise control is not deactivated if you depress the accelerator pedal. If you accel- the parking brake must be released.

  • Page 163: Distance Warning Function

    Driving systems Problems with cruise control Problem Possible causes/consequences and M M Solutions On vehicles with steer- The display shows a high-priority message. Thus a change in speed ing wheel buttons, the is not possible. speed cannot be set Proceed as instructed by the message in the display. when cruise control is Deactivate cruise control activated.

  • Page 164: Adaptive Brake Assist

    Driving systems Up to a speed of about 45 mph (70 km/h), the cluster lights up and the Distance Warn‐ Distance Warn‐ distance warning function can also react to ing Deactivated ing Deactivated message appears. stationary obstacles, such as stopped or To activate: press the æ...

  • Page 165: Blind Spot Assist

    Driving systems Adaptive Brake Assist aids you when braking Following damage to the front end of the vehi- during hazardous situations at speeds above cle, have the configuration and operation of 20 mph (30 km/h). With the help of Adaptive the radar sensor checked at a qualified spe- Brake Assist, the distance warning signal can cialist workshop.
  • Page 166 Driving systems radar system only. Removal, tampering, or and behind the protective strips of the B-pil- altering of the device will void any warran- lars. ties, and is not permitted by the FCC. Do If the lanes are narrow, vehicles driving in the not tamper with, alter, or use in any non- lane beyond the lane next to your vehicle may approved way.

  • Page 167: Lane Keeping Assist

    Driving systems Activating/deactivating Blind Spot Assist Blind Spot Assist is activated when you switch on the ignition. Turn the key to position 2 in the ignition lock. Warning lamps : in the exterior mirrors light up red for approximately 1.5 seconds and then turn yellow.
  • Page 168 Driving systems The system may be impaired or may not func- tion if: if the vehicle is incorrectly loaded page 240) there is poor visibility, e.g. due to insuffi- cient illumination of the road, or due to snow, rain, fog or spray there is glare, e.g.

  • Page 169: Parktronic

    Driving systems Lane Keep. Assist Deactivated Lane Keep. Assist Deactivated Warnings are given later if: message appears in the display and the the road has narrow lanes. Ã indicator lamp in the instrument clus- you cut the corner on a bend. ter flashes and then lights up continuously.

  • Page 170: Range Of The Sensors

    Driving systems PARKTRONIC can suffer interference from: The sensors must be free of dirt, ice or slush. Otherwise, they cannot function correctly. ultrasonic sources such as a truck's Clean the sensors regularly, taking care not to compressed-air brakes, an automatic car scratch or damage them ( page 268).

  • Page 171: Roll-Back Warning

    Driving systems Warning displays Selector lever Monitoring position Front area R or N Front and rear area No areas activated One or more segments light up as the vehicle approaches an obstacle, depending on the vehicle's distance from the obstacle. From the: Warning display, front area sixth segment, an intermittent warning...

  • Page 172: Trailer Towing

    Driving systems Press the f button. If PARKTRONIC is deactivated, the indica- tor lamp in the switch lights up. Towing a trailer PARKTRONIC detects a coupled trailer if your vehicle is equipped with the corresponding electrical installations for trailer towing. PARKTRONIC is deactivated for the rear area when you establish an electrical connection between your vehicle and a trailer.

  • Page 173: Important Safety Notes

    Driving systems Problems with PARKTRONIC Problem Possible causes/consequences and M M Solutions Only the red segments PARKTRONIC has malfunctioned and has switched itself off. in the PARKTRONIC If problems persist, have PARKTRONIC checked at a qualified warning displays are lit. specialist workshop.

  • Page 174: Working Mode

    Working mode The camera is in the middle of the roof above Working mode the high-mounted brake lamp ( page 269). ADR (working speed governor) The rear view camera may show obstacles in perspectival distortion, incorrectly or not at General notes all.

  • Page 175: Towing A Trailer

    Towing a trailer ADR is automatically deactivated if: on the trailer tow hitch. This can cause dam- age to the vehicle and the trailer may come you release the parking brake. loose during the journey. The handling may be the brake pedal is depressed. impaired and the rear axle may be overloaded.
  • Page 176 Towing a trailer sure nobody is standing between the vehicle If you require any further explanation of the and the trailer. information contained in the Operator's Man- ual, please contact an authorized Sprinter A trailer which is incorrectly coupled to the dealer.

  • Page 177: Coupling Up A Trailer

    Towing a trailer is case, use a trailer with a height-adjusta- overrun. Then, increase the brake force ble trailer drawbar. quickly. The figures for the gradient climbing capa- Driving tips bilities from a standstill refer to sea level. When driving in mountainous areas, note The maximum permissible speed for vehicle/ that the power output of the engine, and trailer combination depends on the type of...
  • Page 178 Towing a trailer Remove the objects that are preventing the and get used to the new handling charac- trailer from rolling, e.g. wheel chocks. teristics. Release the trailer parking brake. Before driving, check: that the trailer tow hitch and ball cou- The subharness of the vehicle has a cable pling are secure connection to the brake lamp indicator...
  • Page 179 Towing a trailer inclines, restrict the shift range. Select shift Apply the parking brake of the trailer. range 4, 3, 2 or 1. In addition, secure the trailer against rolling away with a wheel chock or similar object. Driving in a low gear and at a low speed reduces the risk of damaging the engine.

  • Page 180: Power Supply

    Towing a trailer When driving with a trailer, you should not (GAWR), the gross trailer weight (GTW), the exceed the permitted Gross Combination gross combination weight rating (GCWR) Weight Rating (GCWR). and the noseweight of the trailer drawbar (TWR). The permissible values, which must not be exceeded, can be found in your vehicle docu- ments and on the trailer tow hitch type plates Trailer power supply...
  • Page 181 Useful information ......180 Important safety notes ..... 180 Instrument cluster ......180 On-board computer (vehicles with- out steering wheel buttons) .... 182 On-board computer (vehicles with steering wheel buttons) ....184 Display messages ......197 Indicator and warning lamps in the instrument cluster ......

  • Page 182: Useful Information

    Instrument cluster You must observe the legal requirements for Useful information the country in which you are currently driving when operating the on-board computer. This Operator's Manual describes all models as well as standard and optional equipment of The on-board computer display only shows your vehicle that were available at the time of messages and warnings from certain sys- going to print.

  • Page 183: Fuel Gauge

    Instrument cluster The display in the instrument cluster is acti- On vehicles without steering wheel buttons vated when you: page 182) and on vehicles with steering wheel buttons ( page 187), the outside tem- open the driver's door perature display is in the display. turn the key to position 2 in the ignition lock Changes in the outside temperature are dis- press the 9 reset button...

  • Page 184: General Notes

    On-board computer (vehicles without steering wheel buttons) Further information on DEF consumption can Fuel filler flap location indicator t: the be found in the "Service products and filling fuel filler flap is on the left-hand side. Fuel capacity" section ( page 320).

  • Page 185: On-Board Computer (Vehicles Without Steering Wheel Buttons)

    On-board computer (vehicles without steering wheel buttons) Activating/deactivating Highbeam Menus in the on-board computer Assist Overview Turn the key to position 2 in the ignition If you wish to exit a menu and go to the stand- lock. ard display: Press the 4 menu button repeatedly until Press the 4 menu button for longer than the _ indicator lamp flashes and the...

  • Page 186: On-Board Computer

    On-board computer (vehicles with steering wheel buttons) On-board computer (vehicles with W and X steering wheel buttons) Selects submenus Operating the on-board computer Changes values Adjusts the volume Overview Using the telephone 6 Accepts a call ~ Ends a call Scrolls from one menu to another V Forwards U Back...
  • Page 187 On-board computer (vehicles with steering wheel buttons) with Sprinter audio equipment. If you are using audio equipment from another man- ufacturer, the described functions may be restricted or not available at all.

  • Page 188: Operation

    On-board computer (vehicles with steering wheel buttons) Menu overview Diagrams This is what the displays look like when you scroll through the menus. Generic terms Operation The illustration shows the menus on a vehicle ? Settings menu ( page 188) with Audio 15.

  • Page 189: Standard Display

    On-board computer (vehicles with steering wheel buttons) Displaying the trip odometer and odometer Using the steering wheel buttons (standard display) ( page 187) Press the V or U button repeatedly Displaying the coolant temperature until the standard display is shown. page 187) Press the 9 or : button to select the Calling up the service due date...

  • Page 190: Settings

    On-board computer (vehicles with steering wheel buttons) Using the steering wheel buttons Instrument cluster ( page 189) Units and language settings Switch on the audio equipment (see the separate operating instructions). Status bar settings Press the V or U button repeatedly Time( page 191) until the station selected appears in the...
  • Page 191 On-board computer (vehicles with steering wheel buttons) Selecting submenus Using the steering wheel buttons Press the V or U button repeatedly until the Settings Settings menu appears in the display. Press and hold the 9 reset button for approximately 3 seconds. You will see a message in the display prompting you to press the 9 reset button again to confirm.
  • Page 192 On-board computer (vehicles with steering wheel buttons) Press the W or X button to select the Using the steering wheel buttons Inst. cluster Inst. cluster submenu. Press the V or U button repeatedly Press the 9 button to select the Tem‐...

  • Page 193: Vehicles With Steering Wheel But Tons

    On-board computer (vehicles with steering wheel buttons) Selecting the display for the status bar Press the 9 button to select the Tire Tire pres. pres. function. The selection marker is on the current set- ting. Press the W or X button to select the unit for the tire pressure in the display: psi.

  • Page 194: Lighting Submenu

    On-board computer (vehicles with steering wheel buttons) Switching the daytime running lamps on/ Press the W or X button to select the Clock/Date Clock/Date submenu. Press the 9 button to select the 12/24 h 12/24 h function. The selection marker is on the current set- ting.

  • Page 195: Delayed Switch-Off

    On-board computer (vehicles with steering wheel buttons) Switching surround lighting on or off In the Headlamps Headlamps submenu, you can set whether and for how long you wish the exte- rior lighting to remain on after closing the doors. Using the steering wheel buttons Press the V or U button repeatedly until the Settings...
  • Page 196 On-board computer (vehicles with steering wheel buttons) Using the steering wheel buttons For further information about Blind Spot Assist; see ( page 163). Press the V or U button repeatedly until the Settings Settings menu appears in the Heating submenu display.

  • Page 197: Trip Computer Menu

    On-board computer (vehicles with steering wheel buttons) This function pertains to the Inst. cluster Inst. cluster Average speed (instrument cluster) menu, the Lighting Lighting Average fuel consumption menu and the Vehicle Vehicle menu. Using the steering wheel buttons Using the steering wheel buttons Press the V or U button to select Press the V or U button repeatedly After start...

  • Page 198: Telephone

    On-board computer (vehicles with steering wheel buttons) Resetting the trip computer Press the V or U button on the steer- ing wheel to select the menu. Using the steering wheel buttons When Please enter PIN: Please enter PIN: appears in the Press the V or U button to select display, enter the PIN using the mobile After start...

  • Page 199: Warning And Indicator Lamps

    Display messages Using the steering wheel buttons Using the steering wheel buttons Use the V or U button to select the Use the V or U button to select the menu. menu. The display shows the mobile phone opera- The display shows the mobile phone opera- tional readiness symbol.

  • Page 200: Display Message

    Display messages Message memory able to protect you or others as they are designed to do. The on-board computer only records and Always have service work carried out at a shows malfunctions and warnings from cer- qualified specialist workshop. tain systems. Therefore, make sure that your vehicle is safe to use.

  • Page 201: Display Messages

    Display messages Display messages on vehicles without steering wheel buttons Display messages Possible causes/consequences and M M Solutions NO TPMS NO TPMS NO NO message is displayed for 30 seconds. The TPMS TPMS message is also displayed after 30 seconds. The tire pressure monitor has malfunctioned.
  • Page 202 Display messages Display messages Possible causes/consequences and M M Solutions flashes for 5 seconds, the à indicator lamp also flashes and then lights up constantly. Lane Keeping Assist is deactivated and temporarily inoperative. Possible causes are: There are no lane markings present. The camera's functionality is impaired due to heavy rain, snow or fog.
  • Page 203 Display messages Display messages Possible causes/consequences and M M Solutions ¯ In addition, the yellow å DEF indicator lamp lights up and a warning tone sounds. dEF Chk dEF Chk The DEF supply has dropped below 1.5 US gal (5.5 l). After the message appears for the first time, and under normal driving conditions, the remaining DEF supply will last for approx- imately 1000 miles (1600 km).
  • Page 204 Display messages Display messages Possible causes/consequences and M M Solutions ¯ In addition, the yellow å DEF indicator lamp lights up and a warning tone sequence sounds. StArtS RExx StArtS RExx The DEF supply has dropped below the 0.8 US gal (3.0 l) reserve mark.
  • Page 205 Display messages Display messages Possible causes/consequences and M M Solutions flashes for 5 seconds, the yellow indicator lamps flash in the exte- Blind_Err Blind_Err rior mirrors and then light up constantly. Blind Spot Assist is faulty. Visit a qualified specialist workshop. flashes for 5 seconds, the Ä...

  • Page 206: Safety Systems

    Display messages Display messages on vehicles with steering wheel buttons Safety systems Display messages Possible causes/consequences and M M Solutions ® ABS has been deactivated due to a malfunction. ESP , ASR and BAS, as well as cruise control, have also been deactivated as a Visit workshop Visit workshop result.

  • Page 207: Display Message

    Display messages Display messages Possible causes/consequences and M M Solutions ASR has been deactivated due to a malfunction. The engine power output may be reduced. Visit workshop Visit workshop WARNING The driven wheels can spin when accelerating. There is an increased risk of skidding and accidents. Drive on with care.

  • Page 208: Display Message

    Display messages Display messages Possible causes/consequences and M M Solutions There is insufficient brake fluid in the fluid reservoir. WARNING Brake fluid Visit Brake fluid Visit workshop workshop Braking performance can be impaired. There is a risk of an accident. Stop the vehicle as soon as possible, paying attention to road and traffic conditions.

  • Page 209: Display Message

    Display messages Display messages Possible causes/consequences and M M Solutions ® has been deactivated due to a malfunction. As a result, cruise control has also been deactivated. Visit workshop Visit workshop Engine power output may be reduced. WARNING ® ® If ESP is not operational, ESP will not stabilize the vehicle.

  • Page 210: Display Message

    Display messages Lights Display messages Possible causes/consequences and M M Solutions The left-hand low beam is faulty Halogen headlamps: replace the bulb as soon as possible Low beam left Low beam left page 100). Bi-Xenon headlamps: consult a qualified specialist workshop as soon as possible.
  • Page 211 Display messages Display messages Possible causes/consequences and M M Solutions The high-mounted brake lamp is faulty . This display message will only appear if all LEDs have failed. Third brake lamp Third brake lamp Consult a qualified specialized workshop as soon as possible. The left high-beam headlamp is faulty Replace the bulb as soon as possible ( page 100).
  • Page 212 Display messages Display messages Possible causes/consequences and M M Solutions The left-hand tail lamp is faulty. Replace the bulb as soon as possible ( page 103). Tail lamp left Tail lamp left The right-hand tail lamp is faulty. Replace the bulb as soon as possible ( page 103).

  • Page 213: Display Message

    Display messages Engine Display messages Possible causes/consequences and M M Solutions Exhaust Filter: Exhaust Filter: The automatic regeneration of the diesel particle filter is not suf- ficient or has malfunctioned. Drive at high Drive at high engine speed. See engine speed. See Drive at an engine speed of above 2000 rpm until the display Oper.

  • Page 214: Notes

    Display messages Display messages Possible causes/consequences and M M Solutions å The vehicle cannot be driven at a speed exceeding 5 mph (8 km/h). Idle Mode Idle Mode The DEF reducing agent is contaminated, diluted or is not compli- ant with ISO 22241. Have the DEF tank cleaned and refilled at a qualified specialist workshop immediately.

  • Page 215: Display Message

    Display messages Display messages Possible causes/consequences and M M Solutions The oil level is too low. Check the oil level the next time you refuel ( page 250), and Engine Engine oil oil Add Add 1.0 add oil. quart(Canada: 1.0 quart(Canada: 1.0 liter) liter)

  • Page 216: Display Message

    Display messages Driving systems Display messages Possible causes/consequences and M M Solutions Cruise control Cruise control Cruise control has been deactivated due to a malfunction. Visit workshop Visit workshop Have cruise control checked at a qualified specialist workshop. Lane Lane Keep. Keep.

  • Page 217: Tires

    Display messages Display messages Possible causes/consequences and M M Solutions Recognition by the radar sensor system can be impaired in the case of: dirt on the sensors or anything else covering the sensors it is snowing or raining heavily there is interference from other radar sources there are strong radar reflections, for example in parking garages a narrow vehicle traveling in front, e.g.

  • Page 218: Display Message

    Display messages Display messages Possible causes/consequences and M M Solutions The pressure of one or more tires has dropped significantly. If the Check tire(s) Check tire(s) tire pressure monitor has detected the affected wheel, the wheel position is also displayed. Stop the vehicle as soon as possible, paying attention to road and traffic conditions.

  • Page 219: Display Message

    Indicator and warning lamps in the instrument cluster Display messages Possible causes/consequences and M M Solutions You are already driving at walking pace, even though the hood is not closed. Hood open Hood open Close the hood. You have not yet entered your PIN in the mobile phone. Enter the PIN for the SIM card.

  • Page 220: Indicator Lamp

    Indicator and warning lamps in the instrument cluster Problem Possible causes/consequences and M M Solutions d The yellow ASR/ WARNING ® warning ® or ASR is intervening because at least one of the wheels has lamp flashes reached its tire grip limit. while the vehicle Cruise control is deactivated for the duration of the intervention.

  • Page 221: Warning Lamp

    Indicator and warning lamps in the instrument cluster Problem Possible causes/consequences and M M Solutions b The red brake There is insufficient brake fluid in the expansion tank. system indicator WARNING lamp is lit while Braking performance can be impaired. the engine is running.
  • Page 222 Indicator and warning lamps in the instrument cluster Problem Possible causes/consequences and M M Solutions : The yellow ASR/ BAS has been deactivated due to a malfunction. BAS indicator WARNING lamp is lit while The brake system continues to function normally, but without the engine is electronic support.

  • Page 223: Indicator Lamp

    Indicator and warning lamps in the instrument cluster Problem Possible causes/consequences and M M Solutions ! The yellow ABS ABS is deactivated due to a malfunction or is temporarily unavail- indicator lamp is ® able. ESP , ASR and BAS, as well as cruise control, are also lit while the unavailable as a result.

  • Page 224: Indicator Lamp

    Indicator and warning lamps in the instrument cluster Problem Possible causes/consequences and M M Solutions 6 The red warning The restraint systems have malfunctioned. lamp does not WARNING go out approx- If the restraint systems are malfunctioning, individual systems imately could be triggered inadvertently or might not be triggered at all in 4 seconds after the event of an accident.

  • Page 225: Coolant

    Indicator and warning lamps in the instrument cluster Problem Possible causes/consequences and M M Solutions 4 The yellow On vehicles with a diesel engine, the oil level display additionally engine oil level appears in the display, e.g. – 2.0 qts –...

  • Page 226: Emergency Running Mode

    Indicator and warning lamps in the instrument cluster Problem Possible causes/consequences and M M Solutions ? The red coolant The coolant temperature is too high. warning lamp is Stop the vehicle as soon as possible, paying attention to road lit while the and traffic conditions.

  • Page 227: Air Filter

    Indicator and warning lamps in the instrument cluster Problem Possible causes/consequences and M M Solutions ; The yellow The exhaust gas aftertreatment is malfunctioning or an emission Check Engine relevant malfunction has occurred. This malfunction or defect can indicator lamp is damage the exhaust gas aftertreatment.

  • Page 228: Level Indicator

    Indicator and warning lamps in the instrument cluster Problem Possible causes/consequences and M M Solutions h The yellow tire WARNING pressure moni- The tire pressure monitor indicates a rapid or severe loss of pres- tor warning lamp sure in at least one tire. comes on.

  • Page 229: Warning Lamp

    Indicator and warning lamps in the instrument cluster Problem Possible causes/consequences and M M Solutions 7 The red seat belt The warning lamp is to remind you to fasten your seat belt. warning lamp Fasten seat belt ( page 45). lights up contin- uously or flashes.
  • Page 231 Useful information ......230 Stowage spaces and stowage com- partments .......... 230 Folding table in the twin co-driver's seat ............ 234 Cup holder ......... 234 Bottle holder ........235 Ashtray ..........235 Cigarette lighter ........ 235 12 V socket ........236 Mobile phone ........

  • Page 232: Useful Information

    Stowage spaces and stowage compartments Useful information Glove box This Operator's Manual describes all models as well as standard and optional equipment of your vehicle that were available at the time of going to print. Country-specific variations are possible. Note that your vehicle may not be equipped with all of the described functions.

  • Page 233: Eyeglasses Compartment

    Stowage spaces and stowage compartments Eyeglasses compartment in the over- head control panel Stowage space (example: co-driver's side) To open: briefly press cover :. The eyeglasses compartment opens down- wards. To close: press the eyeglasses compart- ment into the overhead control panel until it engages.

  • Page 234: Ter Console

    Stowage spaces and stowage compartments On vehicles with a partition, stowage Stowage compartment in the center space : can only be loaded from the cargo console compartment. Stowage space above the windshield ! The right and left stowage spaces may be loaded with a maximum of 5.5 lb (2.5 kg) each.

  • Page 235: Paper Holder

    Stowage spaces and stowage compartments To fold the seat cushion back: fold down To fold up the rear bench seat: lift seat the seat cushion by the rear edge. cushion : out of the front anchorage and fold it upwards in the direction of the arrow. Slide the seat cushion under the seat back- rest into rear anchorage ;.

  • Page 236: Folding Table In The Twin Co-Driver's Seat

    Cup holder Folding table in the twin co-driver's you could lose control of the vehicle. There is seat a risk of an accident and injury. Only use the cup holder when the vehicle is WARNING stationary. Only use the cup holder for con- tainers of the right size.

  • Page 237: Bottle Holder

    Cigarette lighter To open: pull out ashtray compartment : Pull ashtray compartment : out by recess ;. by the recess. Clamping arm ; of the cup holder opens To open: fold cover = upwards. out fully. To remove the insert: hold the ashtray by Vehicles with the non-smoking package the recesses on the left and right and pull have an additional cup holder instead of the...

  • Page 238: 12 V Socket

    Mobile phone The 12 V sockets for accessories are: In addition, flammable materials can ignite if: on the lower section of the center console the hot cigarette lighter falls (12 V, 25 A) a child holds the hot cigarette lighter to on the inside of the driver's seat frame objects, for example (12 V, 15 A)

  • Page 239: Additional Communications Equipment

    Additional communications equipment You and others can suffer health-related dam- Additional communications equip- age through electromagnetic radiation. By ment using an exterior antenna, a possible health Important safety notes risk caused by electromagnetic fields, as dis- cussed in scientific circles, is taken into WARNING account.

  • Page 240: Usb Port

    Additional communications equipment PND connector (on the side behind the instrument cluster) USB port 3.5 mm audio jack for the PND audio sig- nal (voice announcements) Connecting the PND: connect the PND ports to the appropriate jacks in the vehi- cle.
  • Page 241 Useful information ......240 Loading guidelines ......240 Load distribution ....... 242 Securing loads ........242 Carrier systems ......... 245...

  • Page 242: Useful Information

    Loading guidelines Useful information them slipping or tipping over. If you remove a rear bench seat, it is advisable to store it out- This Operator's Manual describes all models side the vehicle. as well as standard and optional equipment of your vehicle that were available at the time of WARNING going to print.

  • Page 243: Loading Guidelines

    Loading guidelines Always observe the operating instructions of Tire pressure: check the tire pressure and the respective manufacturer when using suit- correct if necessary ( page 288). able load securing aids or tie downs. In par- Cargo compartment floor: clean the ticular, the information on service life.

  • Page 244: Load Distribution

    Securing loads Observe the following notes: Always switch off the engine before opening the sliding door or rear door. Never drive the Do not stack loads higher than the upper vehicle when the sliding door or rear door is edge of the backrests. open.

  • Page 245: Securing Loads

    Securing loads maximum loading capacity of the weakest or cargo tie-down rings and the loading rails cargo tie-down point into account. in the cargo compartment or on the cargo area. If you brake hard, for example, the forces acting could be up to several times the Only use tie downs, such as lashing rods or weight force of the load.
  • Page 246 Securing loads Securing loads on the cargo compartment floor by lashing them down is only recom- mended for lightweight loads. Place non-slip mats (anti-slip mats) under the load to increase load security. Installing/removing cargo tie-down rings for the load rails WARNING If the cargo tie-down ring is not properly Cargo tie-down point (example: Cargo Van without...

  • Page 247: Carrier Systems

    Carrier systems the locking mechanism and out of the load- ing rail through a recess. Carrier systems Roof carrier WARNING When you load the roof, the center of gravity of the vehicle rises and the driving character- istics change. If you exceed the maximum roof Securing rails load, the driving characteristics, as well as It is possible to install a roof carrier if your...
  • Page 249 Useful information ......248 Engine compartment ......248 Vehicle interior ......... 256 Maintenance ........256 Battery ..........258 Care ............ 265...

  • Page 250: Useful Information

    Engine compartment Useful information If you need to do any work inside the engine compartment: This Operator's Manual describes all models switch off the ignition as well as standard and optional equipment of never reach into the area where there is a your vehicle that were available at the time of risk of danger from moving components, going to print.

  • Page 251: Closing

    Engine compartment Swing the hood upwards until support strut = engages and the hood is supported. Closing the hood WARNING If the hood is unlatched, it could tip forward during rapid deceleration of the vehicle and hit persons or objects within its path. There is a risk of an accident and injury.

  • Page 252: Dipstick

    Engine compartment Checking the oil level shown in the dis- Overview of the engine compartment play If at extremely low temperatures no engine oil level is displayed after 5 minutes, repeat the engine oil level check after another 5 minutes. If an oil level reading is still not displayed, check the engine oil level with the dipstick page 251).

  • Page 253: Oil Level

    Engine compartment – 1.0 qts – 1.0 qts Add the amount of oil Observe Observe Repeat the engine oil shown ( page 252). wait. wait. measurement after about – 1.5 qts – 1.5 qts 5 minutes if the engine is period period Check the engine oil level...

  • Page 254: Additives

    Engine compartment OM651 4-cylinder diesel engine: At outside temperatures between 32 ‡ (–0 †) and 86 ‡ (30 †), the oil level can be checked when the engine is cold. Measuring the engine oil when the engine is cold is less precise than measuring when the engine is at normal operating temperature.

  • Page 255: Engine Compartment

    Engine compartment Replace cap ? on the filler neck and WARNING tighten. If antifreeze comes into contact with hot com- When doing so, make sure that the cap ponents in the engine compartment, it may engages correctly. ignite. There is a risk of fire and injury. Check the oil level with the oil dipstick Let the engine cool down before you add anti- page 251) or on the display...

  • Page 256: Brake Fluid

    Engine compartment Adding coolant You should have the brake fluid renewed at the specified intervals. If the coolant drops under the minimum mark on coolant expansion tank ;, add ! Brake fluid corrodes paint, plastic and coolant to the maximum mark. rubber.

  • Page 257: Washer Fluid

    Engine compartment Washer fluid Fuel system Draining the fuel filter WARNING Windshield washer concentrate could ignite if WARNING it comes into contact with hot engine compo- Fuel is highly flammable. Improper handling of nents or the exhaust system. There is a risk of fuel creates a risk of fire and explosion.

  • Page 258: Vehicle Interior

    Maintenance Turn the key to position 2 in the ignition lock. Open drain plug ; immediately until the water/fuel mixture flows out of drain hose :. Screw in drain plug ; as soon as approx- imately 0.2 US quarts(0.2 liters) of the water/fuel mixture have been collected.

  • Page 259: Notes

    Maintenance Observe the information on Sprinter orig- responsible manner. Comply with the instruc- inal parts in the "Technical data" section tions for use of the care products. page 27). Do not run the engine for longer than neces- sary when the vehicle is stationary. Service interval display Before having maintenance and repairs per- formed, it is essential to read the materials...

  • Page 260: Important Safety Notes

    Battery Service due date has been exceeded work on the battery carried out at a qualified specialist workshop. Vehicles with steering wheel buttons: if WARNING you have missed the service due date, one of the following messages appears in the display Work carried out incorrectly on the battery and warning tone also sounds.
  • Page 261 Battery dragging or pushing the battery across car- and recycled to protect the pet flooring or any other synthetic materi- environment. Dispose of batteries in an rubbing the battery with cloths or towels. environmentally friendly Comply with the following safety precautions manner.

  • Page 262: Location

    Battery Be sure to observe the notes on charging Remove floor covering :. the batteries ( page 263). To install: place floor covering : in the driver's footwell. Slide floor covering : underneath the car- Installation locations rier of the accelerator pedal and align it at Your vehicle may be equipped with three bat- the base of the driver's seat and at the door teries, depending on the equipment version:...

  • Page 263: Battery

    Battery otherwise destroy electronic components such as the alternator. Always disconnect the starter battery in the battery case in the driver's footwell first. ! Always disconnect the battery in the order described below. Never swap the terminal clamps. You may otherwise dam- age the vehicle electronics.
  • Page 264 Battery Pull retainer = upwards. Removing/installing the starter bat- tery Slide the battery from its anchorage in the direction of travel. Removing the starter battery Fold the bar of the battery upwards and remove the battery from the battery case. Installing the starter battery Insert the battery into the battery case.

  • Page 265: Charging

    Battery Connecting the additional battery It is particularly important to observe the described order when connecting and dis- ! Always connect the battery in the order connecting the jumper cables. described below. Never swap the terminal Never connect or disconnect the battery clamps.
  • Page 266 Battery If the indicator/warning lamps do not light up the operating instructions for your charger in the instrument cluster when temperatures before charging the battery. are low, it is probably because the discharged The additional battery can not be charged battery has frozen.

  • Page 267: Care

    Care Care Environmental note Dispose of empty packaging and cleaning Notes on care cloths in an environmentally responsible man- ner. WARNING If you use openings in the bodywork or Regular care of your vehicle is a condition for detachable parts as steps, you could: retaining the quality in the long term.

  • Page 268: Power Washer

    Care Power washers The vehicle could otherwise be damaged. You can wash the vehicle in an automatic car WARNING wash from the very start. The water jet from a circular jet nozzle (dirt Wash off excess dirt before cleaning the vehi- blasters) can cause invisible exterior damage cle in an automatic car wash.

  • Page 269: Paint

    Care sure water or steam cleaners, the spray Always switch off the windshield wipers and must not be aimed directly at electrical the ignition before cleaning the windshield or components or the terminals of electrical wiper blades. lines. ! Do not fold the windshield wipers away Preserve the engine after the engine has from the windshield unless the hood is been cleaned.

  • Page 270: Exterior Lights

    Care Cleaning the exterior lighting brake pads/linings. For this reason, you should drive for a few minutes after clean- ! Only use cleaning agents or cleaning ing. Braking heats the brake discs and the cloths which are suitable for plastic light brake pads/linings, thus drying them.

  • Page 271: Access Step In The Bumper

    Care Clean all sensors : in the front and rear Do not oil or grease the contact plates and bumpers with water, shampoo and a soft contact pins. cloth. Steps Cleaning the rear view camera Cleaning the electrical step ! Do not use dry, coarse or hard cloths and Clean the electrical step at least once a do not scrub.

  • Page 272: Display

    Care Clean access step in the bumper : with a Switch off the audio equipment and let the power washer. display cool down. Clean the display surface with a commer- cially available microfiber cloth and cleaner Cleaning the trailer tow hitch for TFT/LCD displays.

  • Page 273: Seat Belt

    Care Cleaning the headliner ishes or waxes. There is otherwise a risk of damaging the surface. Use a soft brush or dry shampoo to remove Wipe the trim elements with a damp, lint- heavy soiling. free cloth, e.g. a microfiber cloth. Heavy soiling: use care products and Cleaning the curtains cleaning agents recommended and...
  • Page 275 Useful information ......274 Where will I find...? ......274 Flat tire ..........276 Jump-starting ........276 Tow-starting and towing away ..277 Electrical fuses ......... 280...

  • Page 276: Useful Information

    Where will I find...? Unlocking and removing the cover Useful information Turn quick-release fastener : counter- This Operator's Manual describes all models clockwise or clockwise 2. as well as standard and optional equipment of Slightly raise and pull out the cover. your vehicle that were available at the time of going to print.

  • Page 277: Where Will I Find

    Where will I find...? Removing the warning triangle Warning triangle and warning lamp Removing the warning lamp Warning triangles at the back of the driver's seat base Lift warning triangle : up and out of the bracket. First-aid kit Removing the first-aid kit Turn the quick-release fasteners to position The cover is unlocked.

  • Page 278: Flat Tire

    Jump-starting Take first-aid kit = out of the retainer. Jump-starting Fold the cover up and turn the quick- Important safety notes release fasteners to position 1. The cover is locked. WARNING Check the expiration date on the first-aid During charging and jump-starting, explosive kit at least once a year.

  • Page 279: Tow-Starting And Towing Away

    Tow-starting and towing away Only use jumper cables that have a suffi- Tow-starting and towing away cient cross-section and insulated terminal Important safety notes clamps. If the battery is fully discharged, attach the WARNING battery of another vehicle for a few minutes Functions relevant to safety are restricted or before attempting to start.

  • Page 280: Installing/Removing The Towing Eye

    Tow-starting and towing away ! Observe the following points when towing Installing/removing the towing eye with a tow rope: Secure the tow rope on the same side on both vehicles. Ensure that the tow cable is not longer than legally permitted. Mark the tow cable in the middle, e.g.

  • Page 281: With A Raised Front Or Rear Axle

    Tow-starting and towing away Removing the front towing eye If the front axle is damaged, raise the vehicle at the front axle and if the rear axle is dam- Remove the screwdriver from the vehicle aged, raise the vehicle at the rear axle. tool kit.

  • Page 282: Electrical Fuses

    Electrical fuses Pull out the vehicle backwards, if possible, Only have the propeller shafts fitted/ using the tracks it made when it became removed by qualified, skilled personnel. stuck. Before towing the vehicle, observe the fol- lowing: the information on towing in the event of Transporting the vehicle malfunctions ( page 279) and...
  • Page 283 Electrical fuses mation about fuse rating in the fuse allocation chart. If a new fuse blows again, have the cause determined and rectified at a qualified spe- cialist workshop. The fuse allocation chart and other informa- tion on the fuses can be found in the "Fuse allocation chart"...

  • Page 285: Wheels And Tires

    Useful information ......284 Important safety notes ..... 284 Operation ........... 284 Operation in winter ......286 Tire pressure ........288 Loading the vehicle ......295 What you should know about wheels and tires ........ 299 Flat tire ..........305 Changing wheels .......

  • Page 286: Useful Information

    Operation Before purchasing and using non-approved Useful information accessories, visit a qualified specialist work- shop and inquire about: This Operator's Manual describes all models as well as standard and optional equipment of suitability your vehicle that were available at the time of legal stipulations going to print.

  • Page 287: Tire Tread

    Operation When parking your vehicle, make sure that The service life of tires depends on various the tires do not get deformed by the curb or factors, including the following: other obstacles. If it is necessary to drive over driving style curbs, speed humps or similar elevations, try tire pressure to do so slowly and not at a sharp angle.

  • Page 288: M+S Tires

    Operation in winter approximately á in (1.6 mm). If this is the M+S tires case, the tire is so worn that it must be WARNING replaced. Wheel and tire dimensions as well as the type of tire can vary between the spare wheel and Selecting, mounting and renewing the wheel to be replaced.

  • Page 289: Operation In Winter

    Operation in winter Always observe the maximum permissible Snow chains increase traction on roads in speed specified for the M+S tires you have wintry conditions. mounted. For reasons of safety we only recommend If you mount M+S tires that have a lower max- using snow chains or traction aids that are imum permissible speed than that of the vehi- approved for the Sprinter.

  • Page 290: Recommended

    Tire pressure General notes Tire pressure You will find information on tire pressure for Tire pressure specifications the vehicle's factory-mounted tires on the Important safety notes plates described here. You will find a table of recommended tire WARNING pressure on the Tire and Loading Information Underinflated or overinflated tires pose the placard or on the tire pressure table on the...

  • Page 291: Tire Pressure

    Tire pressure Tire pressure plate The tire temperature and pressure increase when the vehicle is in motion. This is depend- ent on the driving speed and the load. Therefore, you should only correct tire pres- sure when the tires are cold. The tires are cold: if the vehicle has been parked for at least three hours without direct sunlight on the...

  • Page 292: Adjusting

    Tire pressure pressures always observe the recommended Avoid tire pressures that are too low in all the tire pressure for your vehicle ( page 288). tires, including the spare wheel. The actual values for tires are specific to Underinflated tires can: each vehicle and may deviate from the val- fail from being overheated ues in the illustration.

  • Page 293: Tire Pressure Monitor

    Tire pressure If the tire pressure is too high, release air by Your vehicle has also been equipped with a pressing down the metal pin in the valve. TPMS malfunction indicator to indicate if the Use the tip of a pen, for example. Then, system is not operating properly.

  • Page 294: Tire Pressure Loss Warning System

    Tire pressure Checking the tire pressure electroni- standstill. Do not carry out any sudden steer- cally (vehicles with steering wheel but- ing maneuvers. tons) The tire pressure monitor has a yellow h warning lamp in the instrument cluster for indicating pressure loss/malfunctions (USA) or pressure loss (Canada).

  • Page 295: Restarting

    Tire pressure Each tire that is affected by a significant loss the new reference values, provided that the of pressure is highlighted in the pressure dis- tire pressure monitor considers them to be play. plausible. If you wish to cancel the restart: Restarting the tire pressure monitor Press the g button or the 4 menu button When you restart the tire pressure monitor,...

  • Page 296: Tire Pressure Table

    Tire pressure Tire pressure table Front axle tire pressure values: the following tire pressure values only apply to vehicles with a permissible front axle load of 3970 lbs (1801 kg), 4080 lbs (1851 kg) or 4410 lbs (2000 kg). Tires/disc wheel Front axle load 3970 lbs 4080 lbs...

  • Page 297: Loading

    Loading the vehicle Rear axle tire pressure values: the following tire pressure values only apply to vehicles with a permissible rear axle load of 5360 lbs (2431 kg), 7060 lbs (3202 kg) or 7720 lbs (3502 kg). Tires/disc wheel Rear axle load 5360 lbs 7060 lbs 7720 lbs...
  • Page 298 Loading the vehicle Maximum permissible gross vehicle Two instruction labels on your vehicle show weight rating the maximum possible load. (1) Only for vehicles with a gross weight of less than 10,000 lbs (4,536 kg): Tire and Loading Information placard : is on the B-pillar on the driver's side.

  • Page 299: Loading The Vehicle

    Loading the vehicle Number of seats Step 3: Subtract the combined weight of the driver and passengers from XXX kilo- grams or XXX lbs. Step 4: The resulting figure equals the available amount of cargo and luggage load capacity. For example, if the "XXX" amount equals 1400 lbs and there will be five 150 pound passengers in your vehicle, the amount of available cargo and luggage load...
  • Page 300 Loading the vehicle Example: Steps 1 to 3 The following table shows examples of how to calculate total load and cargo capacities with varying seating configurations and number and size of occupants. The following examples use a maximum load of 1500 lbs (680 kg). This is for illustration purposes only. Make sure you are using the actual load limit for your vehicle stated on your vehicle's Tire and Loading Infor- mation placard .

  • Page 301: What You Should Know About Wheels And Tires

    What you should know about wheels and tires Example 1 Example 2 Example 3 Step 3 Permissible cargo 1500 lbs 1500 lbs 1500 lbs and trailer load/ (680 kg) (680 kg) (680 kg) noseweight (maxi- Ò750 lbs Ò540 lbs Ò150 lbs (68 kg) mum gross vehicle (340 kg) = (245 kg) =...
  • Page 302 What you should know about wheels and tires may not contain any letters or may contain Maximum tire pressure ( page 290) one letter : that precedes the size descrip- Manufacturer tion Tire material ( page 302) If "LT" precedes the size description (as Tire size designation, load-bearing capa- shown above): these are light truck tires city and speed index (...

  • Page 303: Load Index

    What you should know about wheels and tires Load index Speed rating: speed rating C specifies the approved maximum speed of the tire. Regardless of the speed index always observe the speed limits. Drive carefully and adapt your driving style to the traffic conditions. Tire data is vehicle-specific and may devi- ate from the data in the example.

  • Page 304: Characteristics

    What you should know about wheels and tires Loading Information placard on the B-pillar on Date of manufacture: date of manufacture the driver's side ( page 295). A provides information about the age of a tire. The first and second positions represent The actual values for tires are specific to the week of manufacture, starting with "01"...
  • Page 305 What you should know about wheels and tires DOT (Department of Transportation) Gross Axle Weight Rating can be found on the vehicle identification plate on the driver seat DOT marked tires fulfill the requirements of frame ( page 316). the United States Department of Transporta- tion.

  • Page 306: Filling Capacity

    What you should know about wheels and tires Cold tire pressure is bar. 100 kilopascals (kPa) are the equiva- lent of 1 bar. The tires are cold: if the vehicle has been parked for at least Load index three hours without direct sunlight on the In addition to the load bearing index, a load tires, and index can be stamped onto the sidewall of the...

  • Page 307: Flat Tire

    Changing wheels TWR (permissible trailer drawbar load) Rotate front and rear wheels only if the wheels The TWR is the maximum permissible weight and tires are of the same dimensions. that may act on the ball coupling of the trailer ! On vehicles equipped with a tire pressure tow hitch.

  • Page 308: Driving And Parking

    Changing wheels Single tires: if the tires are of identical Turn the front wheels to the straight-ahead position. dimensions, you can rotate both wheels on both the front and rear axles so that the tires' Move the selector lever of the automatic original direction of rotation is maintained.

  • Page 309: Jacking Points

    Changing wheels Observe the following when raising the vehi- cle: When raising the vehicle, only use the jack which Mercedes-Benz has specifically approved for your vehicle. The vehicle's jack is intended only to raise the vehicle for a short time when changing a wheel.
  • Page 310 Changing wheels Jacking point, rear axle (example: vehicle type Hydraulic jack 2500) Preparing the hydraulic jack Insert the third rod of jack pump lever : into the lug wrench extension. Jack pump lever : is assembled. Close pressure release screw ;. To do this, use the flattened section on pump lever : to turn pressure release screw ;...

  • Page 311: Mounting A New Wheel

    Changing wheels Removing a wheel The handling characteristics of your vehicle are affected when driving with a spare wheel ! Do not place the wheel bolts or the wheel installed. After changing a wheel, drive to the nuts in sand or dirt. The threads of the nearest specialist workshop and have the wheel bolts and wheel nuts could otherwise spare wheel replaced with a wheel and tire...

  • Page 312: Lowering The Vehicle

    Changing wheels been approved for Sprinter vehicles and the For wheels with wheel nuts: respective wheel. Front wheels with wheel nut covers: press the wheel nut covers onto the wheel nuts. ! For a steel wheel, only use the short wheel bolts to mount the steel spare wheel.

  • Page 313: Wheel And Tire Combination

    Wheel and tire combination Wheel with hub cap: position the opening for the tire valve in the hub cap over the tire valve. Push the edge of the hub cap with both hands against the wheel until it clicks into place.

  • Page 314: Important Safety Notes

    Spare wheel used tires if you have no information about the wheel to be replaced. When the spare their previous usage. wheel is mounted, driving characteristics may be severely affected. There is a risk of an acci- The recommended tire pressures can be dent.

  • Page 315: Spare Wheel

    Spare wheel Slightly raise spare wheel bracket A and If you have mounted a spare wheel, the unhook left-hand retaining hook =. tire pressure monitor ( page 291) will not function for this wheel. The spare wheel is Assemble the pump lever for the jack and not equipped with a sensor for monitoring slide it into sleeve ? on spare wheel tire pressure.
  • Page 316 Spare wheel Raise spare wheel bracket A with the pump lever and attach right-hand retaining hook =. Slightly raise spare wheel bracket A and attach left-hand retaining hook =. Pull the pump lever out of sleeve ?. Using the lug wrench, tighten the retaining hook bolts by turning them clockwise.
  • Page 317 Vehicle electronics ......316 Identification plates ......316 Service products and capacities ..318 Vehicle data ........327...

  • Page 318: Vehicle Electronics

    Identification plates For operation of mobile phones and two-way Vehicle electronics radios, Mercedes Benz recommends connec- Tampering with the engine electron- tion to an approved exterior antenna. This is the only way to ensure optimum reception quality inside the vehicle and to minimize WARNING mutual interference between the vehicle elec- Always have work on the engine electronics...

  • Page 319: Identification Plates

    Identification plates (VIN), the paint code and the permissible weight data. Engine compartment VIN (stamped on the rear wall of the engine compartment) Example: vehicle identification plate (US vehicles) Engine number (stamped on the crank- case) Emission Control Information and engine instruction labels Open the hood ( page 248).

  • Page 320: Important Safety Notes

    Service products and capacities cause engine damage and must therefore not Service products and capacities be added to the service products. Important safety notes The use of additives is always the responsi- bility of the vehicle operator. The use of addi- WARNING tives may result in the restriction or loss of Service products may be poisonous and haz-...

  • Page 321: Service Products And Capacities

    Service products and capacities Tank contents a diesel fuel with a sulfur content greater than 15 ppm. Depending on equipment, the total capacity ! Do not use the following: of the fuel tank may vary. Marine diesel Total capacity Heating oil 2500 Approx- Bio-diesel...

  • Page 322: Diesel

    Service products and capacities the operating conditions Malfunctions resulting from paraffin sep- aration can only be rectified by heating the the type or quality of the fuel used entire fuel system. Park the vehicle in a The vehicle will use more fuel than usual in the heated garage, for example.

  • Page 323: Storage

    Service products and capacities Only store DEF in containers made of high- ! If DEF comes into contact with a painted alloy Cr‑Ni steel or Mo‑Cr‑Ni steel in accord- or aluminum surface, wash the surface off ance with DIN EN 10 088‑1/2/3 or plastic immediately with plenty of water.

  • Page 324: Viscosity

    Service products and capacities For vehicles with a 6-cylinder, in-line The MB Specifications for Service Products engine (OM 642), the DEF consumption of are valid for your vehicle the vehicle is: 228.51 as a Cargo Van/Passenger Van, approx. 229.31 2322 MPG (0.10 l/100 km) 229.51 as a Cab Chassis approx.

  • Page 325: Engine Oil

    Service products and capacities added is then limited to a maximum of 1 qt (1 l). Engine oils are differentiated according to: engine oil brand quality grade (sheet number) SAE class (viscosity) Subsequently have the engine oil changed at the earliest possible opportunity. Interval for oil change Engine oil SAE classification The on-board computer automatically shows...

  • Page 326: Information About Oil Consump Tion

    Service products and capacities Information about oil consumption Further information can be obtained at any qualified specialist workshop. ! If the vehicle is predominantly used for short-distance driving, this could lead to a Rear axle malfunction in the automatic cleaning func- Service product: transmission oil tion for the diesel particle filter.

  • Page 327: Service Life

    Service products and capacities There is usually a notice in the engine com- Always wear gloves and eye protection when partment to remind you when the next topping up brake fluid. brake fluid change is due. Store brake fluid only in the original closed container and keep it out of the reach of chil- dren.

  • Page 328: Refrigerant

    Service products and capacities must be used in the system all year round to Product name/number ensure anti-corrosion protection and a raised Zerex G48, The Valvoline Company boiling point – even in countries with high outside temperatures. MB Sheet No. 325.0 To prevent damage to the engine cooling sys- Glysantin G05, BASF AG tem, use only approved corrosion inhibitor/...

  • Page 329: Vehicle Data

    Vehicle data When handling washer fluid, observe the Cargo tie down points and carrier sys- important safety notes on service products tems page 318). Cargo tie down points Mixing ratio General notes Add windshield washer concentrate to the ! Observe the information on the maximum washer fluid all year round.

  • Page 330: Cargo Compartment Floor

    Vehicle data Load rails The roof carrier supports must be mounted at equal distances. The maximum tensile loads of the cargo tie down points in the cargo compartment are: We recommend that you have a stabilizer installed on the front axle. Cargo tie down Permissible nomi- ! For safety reasons, we recommend that...
  • Page 331 Vehicle data on the identification plate of the trailer tow hitch. You can obtain advice from a qualified spe- cialist workshop. Also observe the informa- tion on towing a trailer in the "Driving and parking" section ( page 173).

  • Page 332: Trailer Loads

    Vehicle data Maximum permitted weights and loads ! On vehicles with a permissible gross vehicle weight of 11030 lbs (5003 kg), the permissible gross combination weight is less than the total of the permissible gross vehicle weight and the permissible trailer load. Exceeding the permissible gross combination weight can lead to damage to the drivetrain, to the transmission or to the trailer tow hitch.
  • Page 333 Vehicle data Vehicle Permissi- Gross Gross Maximum Trailer Maxi- type ble gross front axle rear axle permissi- mum per- load weight load load ble gross missible GVWR GAWR GAWR weight of nose (FA) (RA) vehicle/ weight trailer combina- tion GCWR 4410 lbs 15250 lbs 7500 lbs...

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