Page 1 Sprinter Operating Instructions...
Page 2 Co-driver airbag warning Example & WARNING Risk of injury or fatal injuries if the front-passenger airbag is enabled If the front-passenger front airbag is enabled, a child on the front-passenger seat may be struck by the front-passenger airbag during an accident. NEVER use a rearward-facing child restraint system on a seat with an ENABLED FRONT AIRBAG, DEATH or SERIOUS INJURY to the...
Page 3 Model Order National version Availability Freightliner Sprinter reserves the right to intro‐ duce changes in: Design Equipment Technical features Therefore, the description may differ from your vehicle in some cases.
Page 4: Table Of Contents
General notes .......... 17 and coupling with the exterior antenna ..79 Environmental protection ......17 Installing or removing the floor mats ..80 Freightliner Sprinter Genuine Parts .... 17 Notes about attachments, add-on equipment, installations and conver‐ Light and vision ........81 sions ............
Page 5 Information about Mercedes PRO con‐ tires ............241 nect (Mercedes me connect) ....179 Information on M+S tires ......242 Calling the Freightliner Sprinter Cus‐ Notes on snow chains ......242 tomer Center using the multimedia Tire pressure ........... 243 system .............
Page 6: Symbols
Symbols In these Operating Instructions, you will find the following symbols: & DANGER Danger due to not observing the warning notices Warning notices draw your attention to haz‐ ards that may endanger your health or life, or the health or life of others. Observe the warning notices.
Page 8: At A Glance
At a glance – Cockpit → Combination switch 12 V socket → Turn signals 230 V socket → → High beam Opens and closes the electric sliding door → Windshield wipers → Hazard warning lamps → Rear window wiper → Vehicles with KEYLESS START: →...
Page 9 At a glance – Cockpit → → Opens the hood Adjusts driver's seat → Left-hand switch panel Seat heating → → Sets the working speed (ADR) Central locking → Light switch Driver's power window switch Headlamp range adjuster...
Page 10: Overhead Control Panel
At a glance – Overhead control panel Version 1 of the overhead control panel → Sun visors w Switches the rear interior lighting on/off Breakdown assistance call but‐ ton (Mercedes PRO connect) p Switches the right-hand reading light on/off → Ì...
Page 11 At a glance – Overhead control panel Version 2 of the overhead control panel → Sun visors w Switches the rear interior lighting on/off p Switches the left-hand reading light on/off p Switches the right-hand reading light on/off | Switches automatic light control on/off c Switches the front inte‐...
Page 12 At a glance – Overhead control panel Version 3 of the overhead control panel → → Sun visors c Switches the front inte‐ rior lighting on/off | Switches automatic light control on/off w Switches the rear interior lighting on/off...
Page 13 At a glance – Overhead control panel Version 4 of the overhead control panel → Sun visors Switches the interior lighting on/off...
Page 14 At a glance – Overhead control panel Overhead control panel for vehicles with bus equipment → → Sun visors w Switches the rear interior lighting on/off F Breakdown assistance call button p Switches the reading light on/off, right → Switches the bus func‐ →...
Page 15: Door Control Panel
At a glance – Door control panel Door control panel in vehicles with electrically adjustable seats → → To adjust the outside mirrors To open a door → → To activate/deactivate the cen‐ To open/close the right-hand tral locking system side window →...
Page 16 At a glance – Door control panel Door control panel vehicles without electrically adjustable seats → → To adjust the outside mirrors To open/close the right-hand side window → To activate/deactivate the cen‐ → tral locking system To open/close the left-hand side window →...
Page 17: Emergencies And Breakdowns
At a glance – Emergencies and breakdowns → Hazard warning lights → Checking and topping up oper‐ → ating fluids QR code for accessing the res‐ cue card → Starting assistance → To disconnect the starter bat‐ → Buttons for the SOS emergency tery call system and roadside assis‐...
Page 18 At a glance – Emergencies and breakdowns → Spare wheel (example)
Page 19: General Notes
ECO display for a fuel- accessories which have not been approved by efficient driving style. Freightliner Sprinter , the operating safety of the vehicle may be jeopardized. Safety-relevant sys‐ Environmental issues and recommendations tems, e.g. the brake system, may malfunction.
Page 20: Notes About Attachments, Add-On Equipment, Installations And Conver- Sions
Directive 2001/95/EC on general product safety. Freightliner is not responsible for the final inspec‐ tion, product liability or warranty claims resulting Freightliner Sprinter recommends the following from modification. This applies for the following...
Page 21: Operating Instructions
Europe through the European Delivery Pro‐ manufacturers gram. Always observe the body manufacturer's Operat‐ For more information, please consult an author‐ ing Instructions. You could otherwise fail to rec‐ ized Freightliner Sprinter Center, or write to one ognize dangers. of the following addresses.
Page 22: Operating Safety
As a result, they may no longer function as If you sell your Freightliner Sprinter, please leave intended and/or endanger the operating the entire literature in the vehicle so that it is safety of the vehicle.
Page 23: Declarations Of Conformity
General notes When driving on unpaved roads or off- Declarations of conformity road, regularly check the vehicle under‐ Radio equipment approval for wireless cen‐ side. tral locking Remove trapped plants or other flam‐ Radio equipment approval numbers 920510A mable material. If there is damage, consult a qualified Country Radio equipment approval...
Page 24: Diagnostics Connection
If the charge level is low, charge the bat‐ Freightliner Sprinter can only inform you about tery, e.g. by driving a considerable dis‐ vehicle checks if it Freightliner Sprinter has your tance. registration data. Connecting equipment to the diagnostics connec‐...
Page 25: Correct Use Of The Vehicle
If the problem is not resolved to your satisfaction, ship. please contact an authorized Freightliner Sprinter You can do this, for example, at a Freightliner Center again or write to one of the following Sprinter service center. addresses.
Page 26: Limited Warranty
General notes Canada only: Data storage The following text is published as required of Electronic control units manufacturers under subsection 18.4 (4) of the Motor Vehicle Safety Regulations. Electronic control units are installed in your vehi‐ cle. Some of them are necessary for your vehicle If you believe that your vehicle has a defect which to function safely, some provide support when could cause a crash or could cause injury or...
Page 27 General notes and use the data. The data documents technical Depending on the type of integration, this can states of the vehicle, helps in finding errors and include: in improving quality and is transferred to the general vehicle data manufacturer if necessary. In addition, the manu‐ position data facturer is subject to product liability.
Page 28: Copyright
Freightliner Sprinter personnel. Please ask the respective service provider for details on the type, extent and purpose of the DVUSA will not share EDR data with others with‐...
Page 29 General notes ® SIRIUS is a registered trademark of Sirius XM Radio Inc. HD Radio™ is a registered trademark of iBiq‐ uity Digital Corporation. ® Gracenote is a registered trademark of Gracenote, Inc. ® ZAGATSurvey and related brands are regis‐ tered trademarks of ZagatSurvey, LLC.
Page 30: Occupant Safety
Depending modate a person with disabilities, contact a on the detected accident situation, Emergency Freightliner Sprinter service center for details. Tensioning Devices and/or airbags supplement USA only: contact our Customer Assistance Cen‐ the protection offered by a correctly worn seat ter at 1‑877‑762‑8267.
Page 31: Seat Belts
Occupant safety Have the restraint system checked and & WARNING Risk of burns from hot air bag repaired immediately at a qualified spe‐ components cialist workshop. The air bag parts are hot after an air bag has been deployed. Function of the restraint system in an acci‐ Do not touch the air bag parts.
Page 32 Occupant safety If children are traveling in the vehicle, always In addition, an incorrectly fastened seat belt observe the instructions and safety notes on can also cause injuries, for example, in the "Children in the vehicle" ( page 34). event of an accident or when braking or changing direction suddenly.
Page 33 Occupant safety & WARNING Risk of injury or death due to * NOTE Damage caused by trapping the damaged or modified seat belts seat belt Seat belts cannot provide protection in the If an unused seat belt is not fully retracted, it following situations: may become trapped in the door or in the seat mechanism.
Page 34: Airbags
Occupant safety Releasing the seat belt Potential protection of each airbag: AIRBAG Possible protection for: Press the release button in the seat belt buckle and guide the seat belt back with the Driver's airbag, Head and chest seat belt tongue. co-driver airbag: Window curtain Head...
Page 35: Safely Transporting Children In The Vehicle
Occupant safety otherwise be in the deployment area of the & WARNING Risk of injury or death due to airbags. the use of unsuitable seat covers Always keep your feet on the floor. Do not put Unsuitable seat covers can obstruct or pre‐ your feet on the cockpit, for example.
Page 36 Securing systems for child restraint systems Always secure the child in a child restraint in the vehicle system suitable for your Freightliner Sprinter Only use the following securing systems for child vehicle. restraint systems: The child restraint system must be appropri‐...
Page 37 Occupant safety Always secure a child restraint system cor‐ instructions as well as the vehicle-specific information: rectly Install the LATCH-type (ISOFIX) child & WARNING Risk of injury or death caused restraint system on the rear seat by incorrect installation of the child page 38).
Page 38 Occupant safety Avoid direct sunlight & WARNING Risk of fatal injury due to exposure to extreme heat or cold in the & WARNING Risk of burns when the child vehicle seat is exposed to direct sunlight If people – particularly children – are exposed If the child restraint system is exposed to to extreme temperatures over an extended direct sunlight or heat, parts could heat up.
Page 39 Occupant safety Overview of suitable seats in the vehicle for installing a child restraint system Securing systems for child restraint systems Vehicle seat Left/right rear seat Preferred securing system: Alternative securing system: ® LATCH-type (ISOFIX) child Seat belt on vehicle seat seat securing system page 38) ¯...
Page 40 Occupant safety Attaching the child restraint system with O Make sure that the child's feet do not touch the front seat. If necessary, move the front LATCH-type (ISOFIX) to the rear seat seat slightly forwards. Installing a LATCH-type (ISOFIX) child ®...
Page 41 Occupant safety * NOTE Be careful not to damage the seat belt for the center seat when installing the child restraint system Make sure that the seat belt is not trap‐ ped. Attach the LATCH-type (ISOFIX) child restraint system to both mounting brackets in the vehicle.
Page 42 Always make sure that the shoulder belt strap the front seats. For this reason, Freightliner is correctly routed from the seat belt outlet of...
Page 43 Occupant safety the vehicle to the shoulder belt guide on the & WARNING Risk of accident and injury child restraint system. due to children left unattended in the The shoulder belt strap must be routed for‐ vehicle wards and downwards from the seat belt out‐ If children are traveling in the vehicle, they let.
Page 44: Notes On Pets In The Vehicle
Occupant safety Make sure that the child safety locks are working properly. Notes on pets in the vehicle & WARNING Risk of accident and injury due to animals left unsecured or unatten‐ ded in the vehicle If you leave animals in the vehicle unattended or unsecured, they could possibly press down buttons or switches.
Page 45: Opening And Closing
Opening and closing SmartKey In addition, the children could also set the vehicle in motion, for example by: Notes on radio connections of the key Releasing the parking brake. & DANGER Risk of fatal injury to persons Changing the transmission position. with medical devices from the electro‐...
Page 46 Opening and closing Removing and inserting the mechanical key Do not keep the key together with electronic devi‐ ces or metallic objects. This can affect the key's functionality. If the battery check lamp does not light up when you press the % or & button, the battery is discharged.
Page 47 Opening and closing Requirements: A CR 2032 3 V cell battery Freightliner Sprinter recommends that you have the battery replaced by a qualified specialist workshop. Remove the emergency key ( page 44). Example image Press release button down fully and slide cover forward.
Page 48: Doors
Opening and closing Locking the door centrally from inside Doors Unlocking and opening the door from inside & WARNING Risk of accident and injury due to children left unattended in the vehicle If children are left unattended in the vehicle, they could: Open doors, thereby endangering other persons or road users.
Page 49 Opening and closing To switch on: press and hold button approximately five seconds. An acoustic signal sounds. To switch off: press and hold button approximately five seconds. An acoustic signal sounds. Unlocking/locking the driver's door with the emergency key If you want to lock the vehicle completely with the emergency key, press the button for the locking mechanism from inside first with the driver's door open.
Page 50: Sliding Door
Opening and closing Getting into and out of the vehicle (example: front Your vehicle may be equipped with a long door) sliding door with an intermediate detent. You can also lock the sliding door in place around halfway when opening and closing. If you do this, the door does not have to be opened fully when getting into or out of the vehicle.
Page 51: Electric Sliding Door
Opening and closing You can operate the electric sliding door in the following ways: by pressing the sliding door buttons on the center console by pressing the sliding door button on the door sill (B-pillar) using the door handle (inside or outside) using the key If the electric sliding door is obstructed while opening, it moves a few centimeters in the oppo‐...
Page 52 Opening and closing If someone becomes trapped, press the button again to stop the sliding door. Object recognition: If an object obstructs the closing of the sliding door, the sliding door is stopped. The object rec‐ ognition is only an aid. It cannot replace your awareness of the situation.
Page 53 Opening and closing When you stop automatic operation upon opening the door, the door closes when you press the button again. In unfavorable operating conditions, e.g. frost, ice or heavy soiling, you can press and hold the corresponding button. The electric sliding door moves with increased force.
Page 54: Rear-End Doors
Opening and closing To disconnect the sliding door from the You must reset the sliding door if there has been electric motor: turn release catch 180° a malfunction or a voltage supply interruption. clockwise. If the sliding door is open: press button The "MAN"...
Page 55: Partition Sliding Door
Opening and closing Opening the right rear-end door Closing the rear-end doors from outside Close the left rear-end door firmly from out‐ side. Close the right rear-end door firmly from out‐ side. Opening/closing the rear-end doors from the inside Pull handle 1. Swing the rear-end door to the side until it engages.
Page 56: Electrical Step
Opening and closing To close: slide the sliding door to the right This can cause you or other people to until it engages. become trapped. Before driving, always close the parti‐ tion sliding door and ensure that it is Electrical step engaged.
Page 57: Side Window
Opening and closing After a malfunction occurs, you must retract and lock the electrical step manually in order to continue your journey ( page 55). Before pas‐ sengers exit the vehicle, inform them that electri‐ cal step may be missing. Releasing the electrical step in an emergency (manual retraction) Fold bars...
Page 58 Opening and closing The windows in the front doors can also be oper‐ If someone is trapped, release the but‐ ated automatically. ton immediately or pull it in order to close the side window again. To open completely: briefly press button beyond the point of resistance.
Page 59 Opening and closing Ventilating the vehicle before starting a jour‐ To interrupt convenience closing: release ney (convenience opening) the & button. & WARNING Risk of entrapment when Resetting the side windows opening a side window The side windows must be reset after a malfunc‐ When opening a side window, parts of the tion or a voltage supply interruption.
Page 60: Anti-Theft Protection
Opening and closing Problems with the side windows Problem Possible causes/consequences and Solutions Check to see if there are any objects in the window guide. A side window cannot be closed and the cause is & WARNING Risk of becoming trapped or fatally injured if revers‐ not obvious.
Page 61 Opening and closing Disarming ATA is automatically armed after approximately five seconds in the following situation: after the vehicle has been locked with the SmartKey Unlock the vehicle with the SmartKey. Indicator lamp in the overhead control panel goes out. The vehicle locks again automatically if you When the ATA system is armed, indicator lamp do not open a door within 40 seconds after...
Page 62 Opening and closing Deactivating view mirror or on the grab handles on the headliner. This will prevent false alarms. Lock the vehicle with the key. The interior motion sensor is activated after approximately 30 seconds. The interior motion sensor is only activated when the following components are closed: the driver's door and the co-driver door the side doors...
Page 63: Seats And Stowage
Seats and stowage You have a good overview of the traffic situa‐ Correct driver's seat position tion. & WARNING Risk of injury from adjusting Your safety belt fits securely around your body and runs across the middle of your the vehicle settings while the vehicle is in shoulder, your pelvic area and groin.
Page 64 Seats and stowage Using the head restraint fore-and-aft adjustment, & WARNING Risk of injury from adjusting adjust the head restraint so that it is as close to the vehicle settings while the vehicle is in the back of the head as possible. motion You could lose control of the vehicle in the &...
Page 65 Seats and stowage To set the seat fore-and-aft adjustment: & WARNING Risk of injury from adjusting raise lever and slide the seat into the the vehicle settings while the vehicle is in required position. motion Ensure that the seat is engaged. You could lose control of the vehicle in the To set the seat height: keep on pressing or following situations:...
Page 66 Seats and stowage Using the head restraint fore-and-aft adjustment, Seat suspension adjust the head restraint so that it is as close to Vibration limiting the back of the head as possible. Depending on the seat model, certain adjust‐ ment options may not be available. &...
Page 67 Seats and stowage & WARNING Risk of becoming trapped & WARNING Risk of injury due to head when adjusting the seats restraints which are not installed or are adjusted incorrectly When you adjust a seat, you or other vehicle occupants could become trapped, e.g. on the If head restraints are not installed or are seat guide rail.
Page 68 Seats and stowage Operating the memory function & WARNING Risk of an accident if the memory function is used while driving If you use the memory function on the driv‐ er's side while driving, you could lose control of the vehicle as a result of the adjustments being made.
Page 69 Seats and stowage steering wheel or the mirror and fasten your seat belt. Adjust the seat into the desired position. Press memory button M together with one of the preset position buttons 1, 2 or 3. An acoustic signal sounds. The settings are You can rotate the driver's and front passenger stored.
Page 70 Seats and stowage Folding the co-driver bench seat cushion for‐ To set the armrest inclination: fold the arm‐ wards and backwards rest more than 45° upwards 2. The armrest will be unlocked. Fold the armrest forwards as far as it will Slowly fold the armrest upwards into the required position.
Page 71 Seats and stowage Installing and removing the rear bench seat rear bench seat only beside the mount‐ ing shells. & WARNING Risk of injury if rear bench Do not roll the rear bench seat when it seat is installed incorrectly has been removed or use it as a means If you do not install the rear bench seat as of transport.
Page 72 Seats and stowage Install the three-person rear bench seat on third row of seats 3. Install the four-person rear bench seat on fourth row of seats 4. Vehicles with three rows of seats Push release handle for the bench seat all the way down and hold it there while tilting First row of seats the bench seat backwards slightly at the...
Page 73 Seats and stowage Tilt the bench seat forwards without engaging Remove the covers of the mounting shells as described under "Removing the rear bench seat". Pull the bench seat backwards again using release handle 2. Ensure that there are no objects in the seat anchorages and mounting shells.
Page 74 Seats and stowage Adjusting the seat backrest of the rear bench There is an increased risk of injury in the seat head and neck area, e.g. in the event of an accident or when braking. Always drive with the head restraints installed.
Page 75: Adjusting The Steering Wheel
Seats and stowage Depending on the head restraint model, indi‐ To switch on: press button 1. vidual adjustment options may be omitted. All indicator lamps on the button light up. To lower the level: press button until the required heating level is reached. Switching the seat heating on and off Depending on the heating level, one to three indicator lamps light up.
Page 76: Stowage Areas
Seats and stowage Lever Lockable compartment above windshield page 75) Steering column height Windshield stowage compartment with two Steering column fore-and-aft adjustment cup holders/ashtray stowage space To adjust the steering wheel: swing lever Stowage compartment with cover, depending down as far as it will go. on specification ( page 74) The steering wheel is unlocked.
Page 77: Bottle Holder
Seats and stowage Opening the eyeglasses compartment To open: press button on stowage com‐ partment 1. The cover folds upwards. To close: fold the cover downwards. The windshield stowage compartments have a cover, depending on the specification. Opening and closing the lockable compart‐ ment above the windshield You can lock and unlock the stowage compart‐...
Page 78: Ashtray And Cigarette Lighter
Seats and stowage Using the cigarette lighter in the center con‐ sole & WARNING ‑ Risk of fire and injury from hot cigarette lighter You can burn yourself if you touch the hot heating element or the socket of the cigarette lighter.
Page 79: Sockets
Seats and stowage Using 12 V socket on the driver's seat Sockets Using 12 V sockets in the center console Requirements: Only devices with a maximum power con‐ sumption of 180 W (15 A) may be connected. 12 V socket in stowage compartment Fold up cover of the socket.
Page 80 Seats and stowage Using sockets in the cargo compartment Only connect suitable devices to the socket. Requirements: Only devices with a maximum power con‐ Requirements: sumption of 180 W (15 A) may be connected. The devices must be equipped with a suitable plug which conforms to the standards spe‐...
Page 81: Wirelessly Charging The Mobile Phone And Coupling With The Exterior Antenna
Seats and stowage Wirelessly charging the mobile phone and Do not place credit cards, storage media or other objects sensitive to elec‐ coupling with the exterior antenna tromagnetic fields in the mobile phone Notes on wireless charging of the mobile stowage compartment.
Page 82: Installing Or Removing The Floor Mats
Seats and stowage Open the flap of stowage compartment above the media display. Place the mobile phone as centrally as possi‐ ble with the display facing upwards on the marked surface of mat 2. When the charging symbol is shown in the multimedia system, the mobile phone is being charged.
Page 83: Light And Vision
Light and vision The turn signal light, the high beam and the Exterior lighting high-beam flasher are operated with the com‐ Notes on changing the lights when driving bination switch ( page 82). abroad Leaving the standing lights on for several Vehicles with halogen or static LED head‐...
Page 84 Light and vision Comply with the country-specific regulations for Vehicles with Highbeam Assist: when using the rear fog lamp. Highbeam Assist is active, it controls the activation and deactivation of the high beam page 83). Operating the combination light switch To activate headlamp flashing: switch on the power supply or ignition.
Page 85 Light and vision The function is active under the following condi‐ At speeds greater than 19 mph (30 km/h), a tions: change is made to the following setting: The speed is less than 37 mph (60 km/h) and If no other road users are detected, the high the indicator has been switched on or the beam switches on automatically.
Page 86: Adjusting The Interior Lighting
Light and vision Activating and deactivating the surround lighting Multimedia system: © Settings Light Locator Lighting Activate or deactivate the function. The exterior lighting remains on for 40 seconds after the vehicle is unlocked. When you start the vehicle, the surround lighting will be deactivated and the automatic driving lights activated.
Page 87 Light and vision Unlock the vehicle or p Switches the front right reading lamp on/off Open a door j Switches reading lights in the c Switches the front interior lighting passenger compartment on/off on/off w Switches the rear passenger com‐ To activate the bus function: press button partment/cargo compartment lamp on/off The LED lights up.
Page 88 Light and vision To deactivate the automatic interior light‐ Rear interior lighting ing: press button 3. The interior lighting control will switch on automatically, for example, if you: Unlock the vehicle Open a door To switch front interior lighting on or off: press button 4.
Page 89: Changing Bulbs
Light and vision Changing bulbs Instructions for changing bulbs & WARNING Risk of burns from hot com‐ ponent parts whilst replacing a bulb Bulbs, lamps and plug connectors can become very hot during operation. When replacing a bulb, you could burn your‐ self on these component parts.
Page 90 Light and vision Replacing front light bulbs (vehicles with hal‐ ogen headlamps) Overview of front light source types You can replace the following light sources. Low beam/perimeter light housing cover High beam/daytime running lamps housing cover Turn signal light socket Switch off the lighting system.
Page 91 Light and vision Additional turn signal light Requirements: Additional turn signal light (all-wheel drive vehicles): bulb type P 21 W Vehicles with standard tail lamps Brake lights/tail lamps/perimeter lights: P 21 W Backing up light: P 21 W License plate lamp: W 5 W Switching off the lighting system.
Page 92 Light and vision To remove: loosen screws and pull out the tail lamp in the direction of the arrow. Remove the plug from bulb mount 3. Loosen screws and remove bulb mount from the tail lamp. Gently turn the bulb counter-clockwise and take it out of the socket.
Page 93 Light and vision Rear fog light License plate lamp Backing up light Turn signal light Clearance lamp Brake light Tail light Switch off the lighting system. Unscrew screws and remove light lens Remove the plug from the bulb mount. Gently turn the bulb counter-clockwise and take it out of the socket.
Page 94: Windshield Wipers
Light and vision Switching the rear window wiper on/off Insert the lens in the lamp housing until it engages. Place the lens with the lamp housing in posi‐ tion and engage it. Windshield wipers Switching the front windshield wipers on and ô...
Page 95 Light and vision If the wiper blades are worn out, they will not & WARNING Risk of injury from using the wipe the windshield properly. Replace the windshield wipers while the engine hood wiper blades twice a year, preferably in is open spring and fall.
Page 96: Mirrors
Light and vision Fold wiper arm back onto the windshield. steering wheel or the mirror and fasten your seat belt. Replacing the rear window wiper blade & WARNING Risk of accident due to mis‐ judgment of distances when using the passenger mirror The outside mirror on the front-passenger side reflects objects on a smaller scale.
Page 97: Using Sun Visors
Light and vision To dim the inside rearview mirror: move If the outside mirrors are not folded in when anti-glare lever in the direction of the washing the vehicle in a car wash, the washer arrow. brushes may fold them in forcibly and dam‐ age them.
Page 98: Climate Control
Climate control Overview of climate control systems Heating system overview Sets the temperature / Switches the rear-compartment heating on/off ¤ Switches the rear window heater on/off ( page 101) O Switches footwell air distribution on/off ¬ Switches windshield defrosting on/off page 100) Vehicles with stationary heater or heater booster: &...
Page 99 Climate control Overview of automatic climate control w Sets the temperature Display K Sets the airflow Î Vehicles with a windshield heater: switches the windshield heater on/off page 101) Vehicles with stationary heater or heater booster: & switches the stationary heater or heater booster on/off ( page 103) Vehicles with a rear window heater: ¤...
Page 100: Operating Climate Control Systems
Climate control Overview of 3-zone automatic climate control The indicator lamps on the buttons signal w Sets the temperature that the function in question has been activa‐ Display ted. K Sets the airflow Î Vehicles with a windshield heater: switches the windshield heater on/off Operating climate control systems page 101) Switching the climate control system on or...
Page 101 Climate control Adjusting the rear-compartment climate con‐ tem display flash, set the airflow to 0 on the rear-compartment menu. trol Indicator lamp on: rear-compartment climate Requirements: control has been switched on. The climate control system has been Indicator lamp off: rear-compartment climate switched on ( page 98).
Page 102 100 Climate control Automatically controlling the climate control Setting the air distribution in the rear compartment Requirements: Requirements: The climate control system is switched on. Rear-compartment climate control has been Press the _ button repeatedly until the switched on ( page 99).
Page 103: Operating Air Vents
Climate control 101 Close the center air vent ( page 101) and Operating air vents air vents for the headroom ( page 102) and Adjusting the front-compartment air vents rear compartment ( page 102). Misting on the outside of windows &...
Page 104: Auxiliary Heating
102 Climate control To open or close: turn the adjustment wheels on the high-power air vents to the left or right as far as they will go. Cooled air will flow out of the high-power air vents. Heating will not be possible. Open the high-power air vents only in summer during cooling mode and keep them closed in win‐...
Page 105 Climate control 103 Hot-water auxiliary heater Flammable materials such as leaves, grass or twigs may ignite if they come into contact Function of the hot-water auxiliary heater with: The hot-water auxiliary heater complements your vehicle's climate control system, and has a hot parts of the stationary heater exhaust heater booster, auxiliary heating and auxiliary system...
Page 106 104 Climate control Colors of the indicator lamp: Blue: stationary ventilation has been switched on. Red: the stationary heater has been switched Yellow: the departure time has been pre- selected. The stationary heater or ventilation switches off after a maximum of 50 minutes. Switching heater booster mode on and off Switch on the ignition.
Page 107: Operating Cargo Compartment Ventilation
Climate control 105 Problems with hot water auxiliary heating Problem Possible causes/consequences and Solutions Signal transmission between transmitter and vehicle is malfunctioning. FAIL¨ Change your position in relation to the vehicle, moving closer if nec‐ essary. The starter battery is not sufficiently charged. FAIL Charge the starter battery.
Page 108: 106 Driving And Parking
106 Driving and parking Driving Therefore, check regularly that there are no flammable materials in the engine Switching on power supply or ignition with compartment or on the exhaust system. the start/stop button Requirements: & WARNING Risk of accident and injury The key is in detection range of the antenna due to children left unattended in the page 43) and the key battery is not dis‐...
Page 109 Driving and parking 107 Starting the engine Vehicles with automatic transmission: shift the transmission to position j or i. Starting the vehicle with the start/stop but‐ Depress the brake pedal and press button once. & WARNING Risk of accident and injury If the vehicle does not start: switch off unnec‐...
Page 110 108 Driving and parking This also applies if the engine or parts of the driv‐ etrain have been replaced. Also observe the following breaking-in notes: ® The sensors of the ESP driving safety system adjust automatically while a certain distance is being driven after the vehicle has been delivered or after repairs.
Page 111 Driving and parking 109 Do not drink alcohol or take drugs while & WARNING Risk of accident when switch‐ driving, and do not allow anyone to drive ing off the ignition when driving who has been drinking alcohol or taking If you switch off the ignition while driving, drugs.
Page 112 Information about driving abroad specifications. It is for this reason that all work Service on the engine should only be performed by quali‐ An extensive Freightliner Sprinter service is also fied and authorized Freightliner Sprinter service available abroad. Nevertheless, please remember center technicians.
Page 113 You can obtain information about this from any The brakes will grip better as a result. Freightliner Sprinter service center. Wet road surfaces Notes on brakes If you have been driving for a long time in heavy rain without braking, there may be a delayed &...
Page 114 For safety reasons, Freightliner Sprinter Reduce your speed recommends that you only have brakepads and brake discs which are approved by Freightliner Avoid tire ruts Sprinter installed on your vehicle. Brake carefully...
Page 115 Driving and parking 113 Information about driving off-road & WARNING Risk of skidding and of an accident due to shifting down on slippery & WARNING Risk of accident if you do not road surfaces keep to line of fall on inclines If you shift down on slippery road surfaces to If you drive at an angle or turn on an incline, increase the engine braking effect, the drive...
Page 116 114 Driving and parking system checked immediately at a qualified spe‐ * NOTE Damage to the vehicle after driving cialist workshop. Adjust your driving style to the off-road changed braking characteristics. When driving off-road or on unpaved surfa‐ Driving off-road or on construction sites increa‐ ces, foreign bodies such as stones and ses the possibility of vehicle damage which may branches could become trapped on the vehi‐...
Page 117 Drive slowly and smoothly at no more than a instruct you. walking pace. Freightliner Sprinter recommends that you Ensure that no bow wave forms while driving. additionally carry a shovel and a recovery After fording, dry the brakes.
Page 118 116 Driving and parking wheels and tires or may be flung out from the The segment's lettering is gray, the outer edge is vehicle when continuing the journey. dark and the segment is emptied when the vehi‐ cle is driven with the following characteristics: Check the underbody for trapped branches or other parts of plants and remove them.
Page 119: Battery Main Switch
Driving and parking 117 Diesel particulate filter Displaying load On-board computer: Notes on regeneration Service Consumption Info & DANGER Risk of death caused by The load of the diesel particulate filter is dis‐ exhaust gases played. Combustion engines emit poisonous exhaust gases such as carbon monoxide.
Page 120 118 Driving and parking Only disconnect the vehicle from the power Pull plug out of the ground pin. supply using the battery main switch in the Push plug as far as possible in the direc‐ following situations: tion of the arrow so that it cannot make con‐ tact with the ground pin.
Page 121: Automatic Transmission
Driving and parking 119 Automatic transmission DIRECT SELECT lever Function of the DIRECT SELECT lever & WARNING Risk of accident and injury due to children left unattended in the vehicle If children are left unattended in the vehicle, they could: open doors, thereby endangering other persons or road users.
Page 122 120 Driving and parking Press button 1. Transmission position display j is shown in the multifunction display. Park position j is engaged automatically when one of the following conditions is met: You switch off the engine in transmission position h or k. You open the driver's door when the vehicle is stationary or when driving at a very low speed and in transmission position h or k.
Page 123: All-Wheel Drive
Driving and parking 121 Restricting the shift range The shift range selected is shown in the multi‐ function display. The automatic transmission Requirements: shifts only as far as the selected gear. Transmission position h is engaged To derestrict the shift range: pull and hold page 120).
Page 124 If you tow the vehicle with a raised axle, the for the all-wheel drive is flashing. transfer case can get damaged. Such damage is not covered by Freightliner Sprinter Limited Warranty. Never tow the vehicle with a raised axle. Only tow the vehicle with all wheels on the ground or fully raised.
Page 125: Dsr (Downhill Speed Regulation)
Driving and parking 123 Engaging and disengaging LOW range To engage/disengage: press the upper sec‐ tion of switch 1. The indicator lamp in switch flashes while the all-wheel drive is engaged or disengaged. The ÷ and : warning lamps light up in ®...
Page 126 124 Driving and parking taining the speed is dependent on the road sur‐ maintains the stored speed on the downhill face conditions and the downhill gradient and gradient and brakes automatically. cannot therefore be guaranteed in all situations. When DSR is activated and the vehicle pulls You can set the speed depending on the gear away, accelerates or brakes on an incline, the range to between 2 mph (4 km/h) and 11 mph...
Page 127: Electronic Level Control
Driving and parking 125 Brake or accelerate the vehicle to the desired Electronic level control speed on the downhill gradient. Function of ENR (electronic level control) Release the brake or accelerator pedal. The current speed is stored. & WARNING Risk of entrapment from vehi‐ cle lowering Press rocker switch up or down during a...
Page 128 126 Driving and parking If electronic level control is malfunctioning or the Stop, paying attention to road and traf‐ vehicle level is too high or too low, an audible sig‐ fic conditions. nal sounds. Consult a qualified specialist workshop. The driving and steering characteristics of the vehicle will be noticeably different.
Page 129 Driving and parking 127 When the vehicle level has been set, the indi‐ cator lamp in button lights up. By pressing button during the movement, the original position will be reset. To raise automatically: briefly press button Electronic level control automatically raises the vehicle to the next higher position: From the lowest position to driving level Electronic level control starts automatically if the...
Page 130 128 Driving and parking Using the button in the rear compartment To switch on automatically: drive at over 6.2 mph (10 km/h) or release the parking brake. Electronic level control controls the vehicle level automatically. Using the button in the control panel Park the vehicle, leaving the ignition switched Apply the parking brake.
Page 131 Driving and parking 129 Using electronic level control for charging Disconnect the external compressed-air source. with air in an emergency Tighten the valve cap on the valve * NOTE Damage due to pressure being too left, R = right). high Drive on carefully to the nearest qualified specialist workshop.
Page 132: Refueling
130 Driving and parking Problems with the electronic level control Problem Possible causes/consequences and Solutions The compressor is in danger of overheating. After repeatedly raising and You cannot raise or lower lowering the vehicle, electronic level control (play protection) is deactiva‐ the vehicle level when ted.
Page 133 Driving and parking 131 Do not allow fuels to run into the sew‐ * NOTE Do not use diesel to refuel vehicles age system, the surface waters, the with a gasoline engine ground water or into the ground. If you have accidentally refueled with the wrong fuel: Requirements: Do not switch the ignition on.
Page 134 132 Driving and parking Replace fuel filler cap and turn it clock‐ wise. You will hear a click when the fuel filler cap is closed fully. Open the front left-hand door. Close fuel filler flap 1. Vehicles with a diesel engine and incor‐ rect fueling protector against refueling with gasoline: the filler neck is designed for refueling at diesel filling pumps for passenger...
Page 135 Additives in DEF alternatively, DEF is available at qualified spe‐ Diluting DEF cialist workshops, e.g. a Freightliner Sprinter service center, and at numerous gas stations Only use DEF in accordance with ISO as a DEF refill canister or DEF refill bottle.
Page 136 134 Driving and parking Calling up the DEF level gauge Requirements: On-board computer: The ignition is switched off. Service The following messages that appear in succes‐ Select and confirm. sion in the multifunction display indicate that you The DEF level and the DEF range appear. need to refill the DEF tank: Refill Additive See Operator's Manual The DEF tank has fallen below the first warn‐...
Page 137 Driving and parking 135 Preparing the DEF refill canister Turn DEF filler cap counter-clockwise and remove it. Opening the DEF filler cap on lockable filler caps Variant 1 Open the hood. Take tool for unlocking DEF filler cap from the vehicle tool kit. Variant 2 Pull cover on DEF filler cap...
Page 138 Refill bottles without a threaded cap offer no overfill protection. DEF may leak out as a result of overfilling. Mercedes-Benz offers special refill bottles with a threaded cap. These are available at any Freightliner Sprinter service center. Variant 2 Screw disposable hose onto the filler neck of the vehicle until hand-tight.
Page 139: Parking
Driving and parking 137 Closing the DEF filler cap on lockable filler Turn DEF refill bottle counter-clockwise and remove it. caps Screw the protective cap onto DEF refill bot‐ again. Filling procedure with the pump nozzle of an DEF filling pump Insert the pump nozzle into the filler neck and add DEF.
Page 140 138 Driving and parking always apply the parking brake. In particular, do not park on dry grass‐ Vehicles with automatic transmission: land or harvested grain fields. engage transmission position j. & WARNING Risk of accident and injury On uphill or downhill inclines: turn the front wheels towards the curb.
Page 141 Driving and parking 139 Performing emergency braking with the hand‐ brake lever Generally, you may only apply the parking brake when the vehicle is stationary. To apply the parking brake: pull handbrake If, in exceptional cases, the service brake fails, lever up as far as the last possible detent.
Page 142 140 Driving and parking For the automatic functions to work correctly, the To prevent the electric parking brake from apply‐ driver must be seated in the correct seat position ing automatically, pull switch 1. page 61). The electric parking brake is also automatically The function of the electric parking brake is applied if Active Distance Assist DISTRONIC has dependent on the on-board electrical system volt‐...
Page 143 Driving and parking 141 Applying/releasing the electric parking brake Emergency braking manually & WARNING Risk of accident and injury due to children and animals left unatten‐ ded in the vehicle If you leave children and animals unattended in the vehicle, they may be able to set the vehicle in motion, for example by: Releasing the parking brake.
Page 144: Driving And Driving Safety Systems
142 Driving and parking The charge level of the starter battery must be On-board computer: checked every four weeks if no measures are Settings Vehicle taken to maintain the battery charge. Ruhezustand (Standby) Voltage of the starter battery below To activate/deactivate: select or No.
Page 145 Driving and parking 143 Function of driving systems and driving indication of hazardous road conditions and func‐ tions as a reminder to take extra care while driv‐ safety systems ing. In this section, you will find information about the If ABS intervenes: keep the brake pedal firmly following driving systems and driving safety sys‐...
Page 146 144 Driving and parking bility of the vehicle. If the drive wheels start to ® can, within physical limits, monitor and spin, ASR brakes individual drive wheels and lim‐ improve driving stability and traction in the fol‐ its the engine torque. ASR thus significantly lowing situations: assists you when pulling away and accelerating, When pulling away on wet or slippery road...
Page 147 Driving and parking 145 considerable assistance when driving with a ® If the å ESP OFF warning lamp lights up con‐ ® trailer. Trailer stabilization is part of ESP ® stantly in the instrument cluster, ESP is deacti‐ vated. If the sensor system and evaluation logic detect ®...
Page 148 146 Driving and parking If you apply the brake yourself in a critical situa‐ an aid. The driver of the vehicle is tion, or apply the brakes during autonomous responsible for keeping a sufficiently braking, situation-dependent braking assistance safe distance to the vehicle in front, for occurs.
Page 149 Driving and parking 147 Situation-dependent braking assistance Situation-dependent braking assistance may intervene at speeds starting from approximately 4 mph (7 km/h) in the following situations: Vehicles travel‐ Stationary vehi‐ Crossing vehi‐ Crossing pedes‐ Stationary ing in front cles cles trians/cyclists pedestrians Up to approx.
Page 150 148 Driving and parking Cruise control Do not use cruise control in the following situa‐ tions: Function of cruise control In traffic situations where frequent speed Cruise control accelerates and brakes the vehicle changes are required, e.g. in heavy traffic or automatically in order to maintain a previously on winding roads.
Page 151 Driving and parking 149 Press rocker switch up or down and hold. (160 km/h) or between 15 mph (20 km/h) and The stored speed is increased or reduced in the vehicle's maximum speed. 1 mph (1 km/h) increments. Other features of Active Distance Assist DISTRONIC: Push rocker switch beyond the pressure...
Page 152 150 Driving and parking Always observe the traffic conditions & WARNING Risk of accident from acceler‐ carefully and react accordingly. ation or braking by Active Distance Assist DISTRONIC Active Distance Assist DISTRONIC may not detect Active Distance Assist DISTRONIC may accel‐ narrow vehicles driving in front, e.g.
Page 153 Driving and parking 151 Accepting the displayed speed limit when Dis‐ Push rocker switch beyond the pressure point and hold. tance Assist DISTRONIC is activated The stored speed is increased or reduced in Press rocker switch up (RES). 5 mph (10 km/h) increments. The speed limit displayed in the instrument cluster is adopted as the stored speed.
Page 154 152 Driving and parking System limits Depress the brake pedal until the ë dis‐ The HOLD function is only intended to provide play appears in the multifunction display. The HOLD function is activated. You can assistance when driving and is not a sufficient release the brake pedal.
Page 155 Driving and parking 153 Setting the warning tones of Parking Assist timedia system so that it will sound earlier at a greater distance of approximately 3.3 ft (1 m) PARKTRONIC page 153). Multimedia system: Settings Assistance Parking Assist PARKTRONIC display in the Camera &...
Page 156 154 Driving and parking gear is selected. Dynamic guide lines show the The camera lens is obstructed, dirty or fogged path the vehicle will take with the steering wheel up. Observe the notes on cleaning the rear in its current position. This helps you to orient view camera ( page 221).
Page 157 Driving and parking 155 Yellow guide line, vehicle width (driven sur‐ face) depending on the current steering wheel angle (dynamic) Marking at a distance of approximately 3.3 ft (1.0 m) (the rear-end doors can still be opened completely) Red guide line at a distance of approximately 1.0 in (0.3 m) from the rear area Red guide line at a distance of approximately 8 in (0.2 m) from the rear area, vehicle width...
Page 158 156 Driving and parking Top view Wide-angle view Yellow lane marking the course the tires will take at the current steering wheel angle (dynamic) Yellow guide line, vehicle width (driven sur‐ face) depending on the current steering wheel angle (dynamic) Marking at a distance of approximately 3.3 ft (1.0 m) (the rear-end doors can still be opened completely)
Page 159 Driving and parking 157 View of trailer (if trailer hitch is installed) System limitations The 360° Camera will not function or will only View of trailer (if trailer hitch is installed) partially function in the following situations: Yellow guide line, locating aid The front doors are open.
Page 160 158 Driving and parking ATTENTION ASSIST The image from the 360° Camera appears auto‐ matically in the multimedia system when the fol‐ Function of ATTENTION ASSIST lowing conditions are fulfilled: ATTENTION ASSIST can assist you on long, The ignition is switched on. monotonous journeys, e.g.
Page 161 Driving and parking 159 The ATTENTION ASSIST drowsiness or alertness assessment is deleted and restarted when con‐ tinuing the journey in the following situations: If you switch off the engine You unfasten your seat belt and open the driv‐ er's door (e.g. change drivers or take a break) Setting ATTENTION ASSIST Multimedia system: ©...
Page 162 160 Driving and parking Overview next to your vehicle, the warning lamp in the out‐ side mirror lights up red. When the vehicle is Display in outside mir‐ When a trailer is connected, the radar sen‐ stationary, an object sor's field of vision may be impaired, thereby is detected from making limited monitoring possible.
Page 163 Driving and parking 161 The exit warning function may be limited in the A risk of a collision may arise in the following sit‐ following situations: uations, for example: When the sensor is blocked by adjacent vehi‐ If the driver mixes up the accelerator and cles in narrow parking spaces brake pedals.
Page 164 162 Driving and parking The Rear Cross Traffic Alert function is active cle speed, braking in good time and for staying in your lane. under the following conditions: Blind Spot Assist is activated. System limits Reverse gear is engaged or the vehicle is The system may be impaired or may not function backing up at walking pace.
Page 165 Driving and parking 163 The warning is issued when the following condi‐ A driving safety system intervenes, such as ® tions are met at the same time: or Active Brake Assist. The driving system detects lane markings. You have adopted a sporty driving style with high cornering speeds or high rates of accel‐...
Page 166: Work Mode
164 Driving and parking Adjusting ADR Work mode ADR (working speed control) Function of ADR (working speed control) When activated, ADR automatically increases the engine speed to a preset speed or a speed you have set. After a cold start, the idle speed of the engine is increased automatically.
Page 167 Driving and parking 165 Install and secure the ball coupling as & WARNING Risk of accident due to the described in the ball coupling manufac‐ brake system overheating turer's installation instructions. If you leave your foot on the brake pedal When the ball coupling has been instal‐...
Page 168 166 Driving and parking Permissible gross combination mass cle documents to see the maximum permissible speed for your trailer. Maximum permissible speed of the trailer Attach only an approved trailer hitch to your vehi‐ The relevant permitted values, which must not be cle.
Page 169 You can obtain further recommended to comply with these: information from a Freightliner Sprinter Safety chains between the towing vehicle and service center. the trailer. The chains should be routed in a When you are driving with a trailer, comply with criss-cross pattern under the trailer drawbar.
Page 170 168 Driving and parking recommended to use a separate functional brak‐ If possible, do not brake suddenly, but rather ing system on any towed vehicle. moderately at first so that the trailer can acti‐ vate its brakes. Then increase the pressure on Make sure that your trailer combination meets the brake pedal.
Page 171 (GCWR). Freightliner Sprinter therefore recommends that The permissible values, which must not be excee‐ you have the cabling of the connector plug car‐ ded, can be found in your vehicle documents and ried out at a qualified specialist workshop.
Page 172 170 Driving and parking adapter for the electrical connection between the trailer and your vehicle. The trailer socket of your vehicle is equipped with a permanent power supply at the factory. The permanent power supply is supplied via trailer socket pin 4. Note that the trailer's permanent power supply is not switched off when the vehicle's on-board electrical system voltage is low.
Page 173: Instrument Display And On-Board Computer 171
Instrument Display and on-board computer 171 Overview of Instrument Display & WARNING Risk of accident due to an instrument display malfunction If the Instrument Display has failed or mal‐ functioned, you may not recognize function restrictions applying to safety relevant sys‐ tems.
Page 174: Overview Of The Buttons On The Steering Wheel
172 Instrument Display and on-board computer 6 Makes/accepts a call Overview of the buttons on the steering wheel ~ Rejects/ends a call ò Main menu button (multimedia system) Touch Control, right (multimedia system) % Back button, right (multimedia system) Operating the on-board computer &...
Page 175: Overview Of The Displays On The Multi- Function Display
Instrument Display and on-board computer 173 To call up the main menu: press back but‐ ton on the left repeatedly, or press and hold it. Vehicles without Active Distance Assist DISTRONIC: you can call up the main menu of the on-board computer with the ò but‐ ton.
Page 176: Setting The Instrument Lighting
174 Instrument Display and on-board computer Setting the instrument lighting Instrument Display with black and white dis‐ play Outside temperature Display section Time Transmission position Further displays on the multifunction display: Turn brightness control knob upwards or downwards. Gearshift recommendation The lighting on the Instrument Display and é...
Page 177 Instrument Display and on-board computer 175 Calling up the Assistance graphic display The following status displays are available on the assistant display: On-board computer: Lane markings dotted: Lane Keeping Assist Assistance switched off Select the desired display and confirm. Lane markings solid and thin: Lane Keeping Assist switched on, not ready to issue warn‐...
Page 178 176 Instrument Display and on-board computer Instrument Display with color display Instrument Display with black and white display Standard display (example) Trip computer (example) Trip distance Distance covered (from start/from reset) Total distance Driving time (from start/from reset) Average speed (from start/from reset) Average fuel consumption (from start/from reset) Resetting values on the on-board computer...
Page 179 Instrument Display and on-board computer 177 Selecting a radio station The following displays are available on the media menu: On-board computer: Media source selection list Trip Current playback Select and confirm the media source. Select and confirm the required playback. This is how to select a station when TV is the media source.
Page 180 178 Instrument Display and on-board computer If several telephone numbers have been saved for the entry: select and confirm a telephone number. The telephone number is dialed. Instead of the selected telephone numbers, the following displays may appear: Please Wait: The application is currently start‐ ®...
Page 181: Mercedes Pro 179
Information about Mercedes PRO connect Then, you can select a service and be connected (Mercedes me connect) to a specialist at the Freightliner Sprinter Cus‐ tomer Center. Amongst others, Mercedes PRO connect or You can find information on the following topics: Mercedes me connect provide the following serv‐...
Page 182: Making A Call Via The Overhead Control Panel
A call to the Freightliner Sprinter Customer Cen‐ Current mileage and maintenance data ter using the breakdown assistance button has Transfer is possible assuming the required...
Page 183 Freightliner Sprinter Customer Center: Current vehicle location The following data is transmitted if the data pro‐...
Page 184: 182 Multimedia System
This device is equipped with technical provisions to protect it against theft. Further information on protection against theft can be obtained from an authorized Freightliner Sprinter Center. Notes on the media display Observe the notes on caring for the interior page 223).
Page 185 Multimedia system 183 Home screen overview Touch Control Operating Touch Control (multimedia system) On the home screen: displays the first three applications © button In other displays: calls up the home screen Calls up the home screen Displays, for example network display, bat‐ Touch Control tery status of the mobile phone connected, Back button...
Page 186 184 Multimedia system Switching acoustic operating feedback for Setting acoustic operation feedback for the the Touch Control on/off touchscreen Multimedia system: Multimedia system: © Settings System © Settings System Controls Controls Touch Control Sensitivity The function is supported by the selection in a The function is supported by the selection in a list.
Page 187 Multimedia system 185 Switching the sound on/off Calls up navigation Requirement: the mobile phone is connected On the multifunction steering wheel to the multimedia system via the USB port ç using a suitable cable. Via Apple Car‐ Play™ or Android Auto the navigation applica‐ tion of the mobile phone can be used.
Page 188 186 Multimedia system Adjusting the volume To raise/reduce the volume continuously: press rocker switch up or down until the On the multifunction steering wheel desired volume is set. Favorites Overview of favorites Favorites offer you quick access to frequently used applications. It is possible to create 20 favorites in total.
Page 189 Multimedia system 187 Entering characters Press on a phone number until the OPTIONS menu is shown. Using the character input function Select Save as Favorite. The contact is added as a favorite. & WARNING Risk of distraction from infor‐ To store a radio station as a global favor‐ mation systems and communications ite: set a radio station ( page 202).
Page 190: System Settings
188 Multimedia system Entering characters on the touchscreen To enter an alternative character: press and hold a character. Using the keyboard Select the character. To end character input: press the G but‐ ton. The available editing functions depend on the editing task, the language set and the charac‐...
Page 191 Multimedia system 189 Setting the date The correct time is required for the following functions: Select Date. Route guidance with time-dependent traf‐ Set a date. fic guidance. In vehicles with GPS, a date cannot be set Calculation of expected time of arrival. even with active manual time adjustments.
Page 192: Vehicle Information
The current PIN stays the same after reset‐ ting. © Settings System If you have forgotten your PIN, an authorized Wi-Fi & Bluetooth Freightliner Sprinter Center can deactivate Switch Wi-Fi on or off. the PIN protection for you. Wi-Fi is deactivated, communication via Wi- A prompt appears again asking whether you Fi to all devices is interrupted.
Page 193: Telephone
Further information can be obtained from an Battery status of the connected mobile authorized Freightliner Sprinter Center or at: phone https://www.mercedes-benz-mobile.com/ ® Bluetooth device name of the connected...
Page 194 192 Multimedia system Information on Near Field Communication Multimedia system: (NFC) © Phone NFC enables short-range wireless data transfer Searching for a mobile phone or (re)connection of a mobile phone with the mul‐ timedia system. Select í. Further information can be obtained at: https:// Select Connect New Device.
Page 195 Multimedia system 193 Setting the reception and transmission vol‐ Rejecting a call Select k Reject. Requirements: Ending a call A mobile phone is connected ( page 191). Select k. Multimedia system: Activating functions during a call © Phone The following functions are available during a call: This function ensures optimal language quality.
Page 196 194 Multimedia system Editing the format of a contact's name The previous call is on hold. Multimedia system: Select k Reject. © Phone This function and behavior depends on your mobile phone network provider and the Select Name Format. mobile phone (see the manufacturer's oper‐ The following options are available: ating instructions).
Page 197 Multimedia system 195 ing and holding the £ button on the multifunc‐ ® If the PBAP Bluetooth profile is not supported, tion steering wheel. the effects are as follows: Only one mobile phone at a time can be connec‐ The multimedia system generates a call list ®...
Page 198 Bluetooth is activated on the device (see the Regardless of whether the connection is via manufacturer's operating instructions). cable or wireless, Freightliner Sprinter rec‐ ommends disconnection only when the vehi‐ The device is "visible" for other devices. cle is stationary.
Page 199 Multimedia system 197 Accepting/rejecting the data protection pro‐ Only one mobile phone at a time can be connec‐ ted via Android Auto to the multimedia system. visions The availability of Android Auto and Android Auto The first activation of Android Auto on the apps may vary according to the country.
Page 200: Media
Information about supported formats and Disconnect the connecting cable between the data storage media mobile phone and multimedia system. Freightliner Sprinter recommends disconnect‐ & WARNING Risk of distraction when han‐ ing the connecting cable only when the vehi‐ dling data storage media cle is stationary.
Page 201 Multimedia system 199 The multimedia system supports the follow‐ ing formats and data media: Permissible FAT32, exFAT, NTFS file systems Permissible ® ® USB devices, iPod /iPhone data carriers ® MTP devices, Bluetooth audio equipment Supported Audio: MP3, WMA, AAC, WAV formats: Gracenote, the Gracenote logo and logotype, "Powered by Gracenote", MusicID and Playlist...
Page 202 200 Multimedia system ® Searching for and authorizing a Bluetooth Track and artist audio device Current track number/track in playback list Requirements: and active data storage medium Repeat ® Bluetooth is activated on the multimedia Settings system and audio equipment. Device manager ®...
Page 203 Multimedia system 201 To repeat a track: select :. ® Available categories with Bluetooth audio equip‐ ment: For the repeat function there are the follow‐ ing settings: Current Tracklist Select once: the active playlist is repea‐ The folders and categories of the connected ted.
Page 204: Radio
202 Multimedia system Using the keyword search HD radio logo Multimedia system: Options © Media Switches the HD radio function on or off In the categories under 5 you can use the Mute function keyword search with free text input to look for Calls up the station list content.
Page 205: Sound
Multimedia system 203 Searching for radio stations using station Switch Display Emergency Warnings on or names or direct frequency entry off. Multimedia system: Displaying radio text © Radio Multimedia system: Select 4. © Radio General Select è. Switch Display Radio Text Information on or Enter a station name or frequency.
Page 206: 204 Transporting
204 Transporting Notes on loading guidelines Always stow objects in such a way that they cannot be tossed about in these or & DANGER Risk of poisoning from exhaust similar situations. gases Always make sure that objects do not project from stowage spaces, parcel Combustion engines emit poisonous exhaust nets or stowage nets.
Page 207: Load Distribution
Transporting 205 Fasten the load to the tie-down eyes and dis‐ Securing loads tribute the load evenly among them. Notes on load securing Use tie-down eyes and fastening components which are suitable for the weight and size of & WARNING Risk of accident and injury the load.
Page 208 206 Transporting Overview of cargo tie-down points lation and any ensuing consequences. Observe country-specific laws. Make sure that the load is secure before every journey and at regular intervals during a long journey. Adjust the load securing as necessary. Information on how to secure loads correctly can be obtained from the manufacturers of load securing aids or tie downs for load-securing, for example.
Page 209: Carrier Systems
Never exceed the maximum roof load approved for Freightliner Sprinter. These help to and adjust your driving style. prevent vehicle damage. If you want to retrofit the mounting rails, have them installed at a qualified specialist workshop.
Page 210: Using The Interior Roof Carrier System
208 Transporting Using the interior roof carrier system cause the sliders to break off from the rack rail. & WARNING Risk of injury due to unse‐ Distribute the load evenly. When doing cured loads so, ensure that the overall center of gravity of the load is always as close to When you secure or loosen a load, the load the center as possible and between the...
Page 211 Transporting 209 Adjusting the belt strap To move the rack rails: unscrew star knobs counter-clockwise until they are slightly loose. Slide rack rail along roof rail to the desired position. Screw star knobs tight clockwise. Check that the rack rail is seated securely. Moving the sliders &...
Page 212: Placing A Load On The Wheel Arch
210 Transporting Turn the ring of cargo tie-down ring until it is parallel to the longitudinal axis of cargo tie- down ring C. Hold cargo tie-down ring between the index finger and middle finger and place your thumb through the ring of cargo tie-down ring and onto the central pressure point.
Page 213: Maintenance And Care 211
You can obtain further information concerning the servicing of your vehicle from a qualified spe‐ In these or similar operating conditions, have the cialist workshop, e.g. a Freightliner Sprinter interior air filter, engine air cleaner, engine oil and service center.
Page 214 212 Maintenance and care If you have to carry out any work in the engine In the event of a fire in the engine com‐ compartment, touch only the following compo‐ partment, keep the hood closed and call nents: the fire service. Hood &...
Page 215 Maintenance and care 213 To open: pull handle to release the hood. * NOTE Damage to the hood Reach into the gap and push the hood catch Pushing the hood closed with your hands handle upwards. could damage it. Open the hood and hold it up. To close the hood, let it drop from the specified height.
Page 216 214 Maintenance and care Engine Oil Level OK and the bar showing the oil level on the multifunction display is green and lies between "MIN" and "MAX": the oil level is OK. Engine Oil Level Drive until the engine is warm.: warm up the engine to operating tem‐...
Page 217 Turn cap counter-clockwise and remove it. Add engine oil. Freightliner Sprinter recommends using origi‐ nal or tested replacement and service parts. Replace cap and turn it clockwise until it engages. Do not change the engine oil or oil filter in order to set change intervals longer Check the oil level again.
Page 218 Refill the coolant to the MAX mark on the coolant expansion reservoir. Open the cap slowly to release pres‐ sure. Only use coolant approved by Freightliner Sprinter to avoid damaging the engine cooling Allow the engine and the engine cooling system system.
Page 219 Maintenance and care 217 Filling up the windshield washer system Adding washer fluid & WARNING Risk of burns from hot com‐ ponent parts in the engine compartment Certain components in the engine compart‐ ment can be very hot, e.g. the engine, the radiator and parts of the exhaust system.
Page 220 218 Maintenance and care Never touch the danger zone surround‐ It is essential to avoid fire, open flames, ing moving component parts, e.g. the smoking and creating sparks. rotation area of the fan. Before filling up, switch off the engine, Remove jewelry and watches.
Page 221: Cleaning And Care
If the vehicle is very dirty, wash off excess dirt before cleaning the vehicle in an automatic car Freightliner Sprinter recommends that you have wash. the fuel filter drained at a qualified specialist Removing the wax from the windshield and workshop.
Page 222 220 Maintenance and care washer and the associated spray could cause Wash the vehicle with lukewarm water and a considerable damage to the vehicle. soft car sponge. When doing so, do not expose the vehicle to direct sunlight. To avoid damage to your vehicle, observe the fol‐ Carefully spray the vehicle with water and dry lowing when using a power washer: off with a leather cloth.
Page 223 Wax: use a silicone remover. Matte finish Only use care products approved for Do not polish the vehicle and alloy Freightliner Sprinter. wheels. Do not use a wash program that ends with a hot wax treatment in automatic car washes.
Page 224 Do not use dry cloths or abrasive or sol‐ damp cloth and with a cleaning agent vent-based cleaning agents to clean the recommended for Freightliner Sprinter . inside of windows. Wiper blades Carefully clean the folded-away wiper Do not clean the wiper blades too often.
Page 225 Plastic trim Clean with a damp microfiber cloth. Do not affix stickers, films or similar. For heavy soiling: use care product Do not allow to come into contact recommended for Freightliner with cosmetics, insect repellent and Sprinter . sun creams.
Page 226 1% soapsuds solution to clean the entire seat cover. Do not spot-clean. Use cleaning and care products recom‐ mended for Freightliner Sprinter . Imitation Vacuum up dirt such as crumbs or dust Do not use a microfiber cloth.
Page 227: Breakdown Assistance 225
Freightliner Sprinter vehicle. In order to function as intended, the system relies on the transmission of data detailed in the Transmitted Data section that fol‐...
Page 228 The emergency call has been made: If an emergency call is unavailable or mal‐ A voice connection is made to the Freightliner functioning, a message to this effect also Sprinter emergency call center. appears in the multifunction display of the instrument cluster.
Page 229: Flat Tire
Freightliner Sprinter recommends that you have the 12 V battery replaced at a qualified specialist & WARNING Risk of an accident when driv‐ workshop, e.g. at an Freightliner Sprinter service ing with a flat tire center. A flat tire greatly impairs driving characteris‐...
Page 230 If you do not use the vehicle for a long period or batteries drive short distances regularly: Connect the battery to a charger recommen‐ ded for Freightliner Sprinter. Consult a qualified specialist workshop to dis‐ Batteries contain pollutants. It is connect the battery illegal to dispose of them with the household rubbish.
Page 231 Breakdown assistance 229 point, it is very likely that the discharged battery & WARNING Risk of explosion from hydro‐ has frozen. gen gas igniting In this case, observe the following points: A battery generates hydrogen gas during the Do not give the vehicle starting assistance or charging process.
Page 232 230 Breakdown assistance Observe the additional following points during During starting assistance: start the engine of the donor vehicle and let it run at idle starting assistance: speed. Starting assistance may only be provided First, connect the negative terminal clamp of using batteries with a nominal voltage of 12 V the jumper cable/charging cable to the nega‐...
Page 233 Breakdown assistance 231 Ensure floor mats and carpets cannot Always disconnect the starter battery in slip and provide sufficient room for the following the sequence, and do not pedals. reverse the battery terminals under any circumstances. Otherwise, the vehicle's Do not lay multiple floor mats or carpets electronics could be damaged.
Page 234 Reconnect the starter battery ( page 231). Freightliner Sprinter recommends that you have the starter battery replaced at a qualified special‐ ist workshop, e.g. a Freightliner Sprinter service center.
Page 235: Towing Or Tow-Starting
Otherwise, electrical assemblies, e.g. Overview of permissible towing methods the alternator, could be damaged. In the event of a breakdown, Freightliner Sprinter * NOTE Damage to the vehicle's electron‐ recommends that you have the vehicle transpor‐ ted instead of towed.
Page 236 234 Breakdown assistance Permissible towing methods Both axles on the Front axle raised Rear axle raised ground Vehicles with auto‐ Yes, no further than Yes, no further than Yes, if the steering matic transmission and 31 miles (50 km) at 31 miles (50 km) at wheel is fixed in the rear-wheel drive...
Page 237 Breakdown assistance 235 & WARNING Risk of accident due to limi‐ * NOTE Damage due to incorrect connec‐ tion of the tow bar ted safety-related functions during the towing process Only connect the tow rope or tow bar to Safety-related functions are limited or no lon‐ the towing eyes.
Page 238 236 Breakdown assistance Vehicles with all-wheel drive/vehicles with If the front axle is damaged, raise the vehicle at the front axle and if the rear axle is dam‐ automatic transmission aged, raise the vehicle at the rear axle. Vehicles with automatic transmission and rear-wheel drive: if there is a malfunc‐...
Page 239: Electrical Fuses
Electrical components or systems could be damaged by incorrect fuses. Only use fuses which have been approved by Freightliner Sprinter and which have the correct fuse rating. Rear towing eye (vehicles with passenger vehicle The electrical fuses in your vehicle switch off approval) defective circuits.
Page 240: Vehicle Tool Kit
238 Breakdown assistance Opening and closing the fuse box in the co- * NOTE Damage or malfunctions caused by driver's footwell moisture Opening the fuse box Moisture may cause damage to the electrical system or cause it to malfunction. Unlocking and removing the stowage com‐ partment cover in the co-driver's footwell When the fuse box is open, make sure page 239).
Page 241: Hydraulic Jack
Breakdown assistance 239 Unlocking and removing the stowage com‐ Storing the vehicle tool kit partment cover Slide the insert into clips 2. Close the insert by pressing on marked points Hydraulic jack Information on the hydraulic jack Remove the rubber mat from the front- passenger footwell.
Page 242 240 Breakdown assistance Removing the pump lever rod and the jack Requirements: The co-driver door is open. To open: press down and unclip fasteners on the cover. Remove the cover. Pull out the holder completely and place it on the step. Remove jack and unclip the pump lever rod.
Page 243: Wheels And Tires 241
As a result, you could lose control of your dirt with valve caps specifically approved by vehicle. Freightliner Sprinter for your vehicle. Check the tires regularly for signs of Visually inspect the tread depth and the tire damage and replace any damaged tires tread across the whole tire width immediately.
Page 244: Information On M+S Tires
For safety reasons, only use snow chains that have been specifically approved for your vehi‐ Notes on snow chains cle by Freightliner Sprinter, or snow chains with the same quality standard. & WARNING Risk of accident due to incor‐ The snow chains must be retightened after rect installation of snow chains driving approximately 0.6 miles (1 km).
Page 245: Tire Pressure
Wheels and tires 243 Use snow chains only when the road surface Driving with tire pressure that is too high or too is completely snow-covered. Remove the low has the following consequences: snow chains as soon as possible when you Shorten the service life of the tires.
Page 246 244 Wheels and tires Insufficient tire pressure can cause the tires & WARNING Risk of accident due to to burst. unsuitable accessories on tire valves Inspect the tire for signs of foreign If you mount unsuitable accessories onto tire objects. valves, the tire valves may be overloaded and malfunction, which can cause a loss of tire Check whether the wheel or valve has a...
Page 247 Wheels and tires 245 can be found on the side wall of the tire page 254). Front axle tire pressures on vehicles with all-wheel/rear wheel drive and single tires Max. front axle load 4101 lbs (1860 kg) Tires/disc wheel Vehicle load Max.
Page 248 246 Wheels and tires Max. front axle load 4409 lbs (2000 kg) Tires/disc wheel Vehicle load Max. front axle load 4409 lbs (2000 kg) LT215/85R16 115/112Q Fully laden 420 kPa (4.2 bar/61 psi) Max. front axle load 4630 lbs (2100 kg) Tires/disc wheel Vehicle load Max.
Page 249 Wheels and tires 247 Rear axle tire pressures on vehicles with rear wheel drive and Super Single tires Max. rear axle load 7055 lbs (3200 kg) Tires/disc wheel Vehicle load Max. rear axle load 7055 lbs (3200 kg) 285/65R16C 131R Fully laden 460 kPa (4.6 bar/67 psi) Max.
Page 250 248 Wheels and tires ues by restarting the tire pressure monitoring correct tire pressure, even if under-inflation system manually ( page 249). has not reached the level to trigger illumina‐ tion of the TPMS low tire pressure telltale. System limits Your vehicle has also been equipped with a The system may be impaired or may not function TPMS malfunction indicator to indicate that...
Page 251 Wheels and tires 249 Make sure to observe the following further rela‐ shown by the on-board computer. In this case, do not reduce the tire pressure. ted subject: Make sure to observe the following further rela‐ Notes on tire pressure ( page 243) ted subject: Checking the tire pressure with the tire pres‐...
Page 252: Loading The Vehicle
Make sure to observe the following further rela‐ The load rating must be at least half the ted subject: gross axle weight rating of the vehicle. Freightliner Sprinter recommends you Notes on tire pressure ( page 243) use the load-bearing index, which is Radio-equipment approval of the tire pres‐...
Page 253 Wheels and tires 251 Additional related subjects: Even if you have calculated the total load care‐ fully, you should still make sure that the maxi‐ Determining the maximum load mum permissible gross weight and the maximum page 251). gross axle weight rating of your vehicle are not Notes on tire pressure ( page 243).
Page 254: Tire Labeling
252 Wheels and tires Step 2 Example 1 Example 2 Number of people in the vehicle (driver and occupants) Distribution of the occupants Front: 2 Front: 1 Rear: 3 Weight of occupants Occupant 1: 150 lbs (68 kg) Occupant 1: 200 lbs (91 kg) Occupant 2: 180 lbs (82 kg) Occupant 3: 160 lbs (73 kg) Occupant 4: 140 lbs (63 kg)
Page 255 Wheels and tires 253 tire's ability to come to a standstill on a wet pave‐ ment under controlled conditions on a specified U.S. government test surface made from asphalt and concrete. Temperature grade & WARNING Risk of accident from tire overheating and tire failure The temperature grade for this tire is estab‐...
Page 256 254 Wheels and tires Information on maximum tire pressure The TIN is a unique identification number for tires and consists of the following components: DOT (Department of Transportation): tire symbol indicates that the tire complies with the requirements of the U.S. Department of Transportation.
Page 257 Nominal tire width in millimeters Ensure that your tires have the required speed Aspect ratio (in percent) rating. You can obtain information on the Tire code required speed rating at a Freightliner Sprinter Rim diameter service center. Load-bearing index Summer tires...
Page 258: Information On Definitions (Tires And Loading)
256 Wheels and tires Load index Rating. You can find the Gross Axle Weight Rating on the B-pillar on the driver's side. "Light load": light load tires Speed rating: the speed rating is part of the tire "C": commercial tires identification.
Page 259: Changing A Wheel
Wheels and tires 257 Aspect ratio: relationship between tire height Maximum permissible payload weight: nomi‐ and tire width in percent. nal load and luggage load plus 150 lbs (68 kg) multiplied by the number of seats in the vehicle. Tire pressure: pressure inside the tire applying an outward force to every square inch of the tire's surface.
Page 260 Always have tires changed at a qualified tact a qualified specialist workshop. specialist workshop. Vehicles with twin tires: Accessories that are not approved for your vehi‐ cle by Freightliner Sprinter, or are not being used correctly, can impair operating safety.
Page 261 Wheels and tires 259 For vehicles with twin tires with a GVW of On vehicles that have the same size front and 11,030 lbs or 12,125 lbs, only use tires with rear wheels, rotate the wheels according to the the dimension LT 215/85 R16 which have intervals in the tire manufacturer's warranty book been approved for this vehicle by the manu‐...
Page 262 260 Wheels and tires Information on the direction of the tires' rota‐ The tire-change tool kit is located in stowage compartment above the step of the co-driv‐ tion er's door and in the stowage compartment in the Tires with a specified direction of rotation have footwell on the co-driver side.
Page 263 Only use the vehicle-specific jack that has If you park a vehicle with air suspension, the been tested and approved by Freightliner air suspension may remain activated for up to Sprinter to raise the vehicle. If the jack is...
Page 264 262 Wheels and tires Only use the middle rod and the pump lever rod with the largest diameter for the jack as a lug wrench extension. Only insert the middle rod on the lug wrench, and always as far as it will go. Otherwise, the rods could bend and deform so much that they can no longer be used as pump levers for the jack.
Page 265 For safety reasons, only use wheel bolts or impair the level of comfort when braking. wheel nuts which have been approved by Freightliner Sprinter and for the wheel in * NOTE Damage to threading from dirt on question. wheel bolts...
Page 266 264 Wheels and tires Make sure the wheel bolts or wheel nuts are tightened to the prescribed tightening torque. If you are not sure, do not move the vehicle. Consult a qualified specialist workshop and have the tightening tor‐ que checked immediately. Requirements: The new wheel has been installed page 263).
Page 267: Spare Wheel
Wheels and tires 265 Retighten the wheel bolts or wheel nuts to the specified tightening torque after the vehicle has been driven 31 miles (50 km). When using a wheel or spare wheel with a new or newly painted wheel rim, have the wheel bolts or nuts retightened after approx‐...
Page 268 266 Wheels and tires your driving style accordingly and drive When the spare wheel is installed on carefully. the rear axle, observe the maximum speed of 34 mph (55 km/h) and the ® Do not switch off ESP maximum driving distance of 62 miles Snow chains must not be installed on (100 km).
Page 269 Wheels and tires 267 Slide the pump lever for the jack into sleeve on spare wheel carrier 4. Raise spare wheel carrier with the pump lever and attach right-hand safety hook 3. Slightly raise spare wheel carrier attach left-hand safety hook 3. Pull the pump lever out of sleeve 5.
Page 270 268 Wheels and tires Move the pump lever up and down until the tire is raised a maximum of 1.18 in (3 cm) off the ground. Hook lug wrench into loop of extrac‐ tion device on the spare wheel. Carefully remove the spare wheel from spare wheel carrier 4.
Page 271 Wheels and tires 269 Vehicles with rear wheel drive: removing the Raise spare wheel carrier with the pump lever and attach right-hand safety hook 1. spare wheel (chassis) Slightly raise the spare wheel carrier and attach left-hand safety hook 1. Pull the pump lever out of the sleeve.
Page 272: 270 Technical Data
270 Technical data Information on technical data When operating two-way radios in the vehicle, always connect them to the The given data only applies to vehicles with low-reflection exterior antenna. standard equipment. Further information can be obtained at a qualified specialist workshop. * NOTE Invalidation of the operating per‐...
Page 273: Vehicle Identification Plate, Vehicle Identification Number (Vin) And Engine Number
Technical data 271 Frequency band Maximum transmis‐ sion output 70 — cm — waveband 35 W 420 — 450 MHz Two-way radio 10 W (2G/3G/4G) The following can be used in the vehicle without restrictions: Vehicle identification plate (example: USA, complete vehicles) two-way radios with a maximum transmission output of up to 100 mW...
Page 274 272 Technical data The vehicle identification plate may also contain the following data: Payload Curb weight Number of passenger seats VIN engraved underneath the hood Vehicle identification plate (example: Can‐ ada, complete vehicles) Vehicle manufacturer VIN (vehicle identification number) Permissible gross mass Permissible gross mass of vehicle combina‐...
Page 275: Operating Fluids And Capacities
Technical data 273 Engine number the Freightliner Sprinter guarantee or goodwill gestures. The engine number is stamped onto the crank‐ case. You can obtain further information from any You can identify operating fluids approved by qualified specialist workshop. Freightliner Sprinter by the following inscriptions on the container: MB-Freigabe (e.g.
Page 276 Only refuel with the recommended fuel. In this case, in consultation with a Freightliner Sprinter service center, the fuel should be mixed with the cleaning additive recommended by * NOTE Damage caused by the wrong fuel Freightliner Sprinter .
Page 277 Technical data 275 Notes on low outside temperatures Never refuel using gasoline in diesel engines. & WARNING Risk of fire and explosion due Never mix gasoline with diesel fuel. to fuel igniting If you heat fuel system components, e.g. with * NOTE Damage due to incorrect fuel a heat gun or open flame, these components Even small amounts of the wrong fuel could...
Page 278 276 Technical data clogging. Deposits may also form on the fuel Gasoline engine Of which reserve injector. This may reduce the engine output. fuel Unburned fuel can get into the oil pan. This Models with approx. approx. 5 gal causes the engine oil level to rise. This can 22.5 gal (85 l) total (19 liters) cause engine mechanical damage.
Page 279 Freightliner Sprinter recommends having the oil It may be improper or punishable in some coun‐ changed at a qualified specialist workshop. tries to operate a vehicle that uses no DEF or one...
Page 280 229.51, 229.52* cantly due to aging when driving. * Recommended for lowest possible fuel con‐ Therefore, Freightliner Sprinter recommends that sumption (lowest SAE viscosity class in each you change the engine oil before the start of the case; observe possible restrictions of the cold season.
Page 281 This causes the braking effect to be impaired. on the display. Have the brake fluid renewed at the Freightliner Sprinter recommends having the oil specified intervals. changed at a qualified specialist workshop. * NOTE Damage to paint, plastic or rubber...
Page 282 Have the brake fluid replaced regularly at a quali‐ Always use a coolant approved by fied specialist workshop. Freightliner Sprinter. Only use brake fluid approved by Freightliner Observe the instructions in the MB Sprinter in accordance with MB-Freigabe or MB- Specifications for operating fluids310.1.
Page 283: Vehicle Data
Technical data 281 Make sure that no windshield washer * NOTE Damage caused by incorrect refrig‐ concentrate spills out next to the filler erant opening. If the incorrect refrigerant is used, this can damage the climate control system. * NOTE Damage to the exterior lighting Use only R‑134a refrigerant or the PAG due to unsuitable windshield washer fluid oil approved for your vehicle by Freight‐...
Page 284: Trailer Hitch
You can obtain further information on the trailer hitch at a qualified specialist workshop. Freightliner Sprinter recommends that you have a trailer hitch retrofitted at a Freightliner Sprinter Service center. Only use a trailer hitch which has been tested and specially approved by Freightliner Sprinter for your vehicle.
Page 285 Technical data 283 Maximum permissible weights and loads Vehicle type, gross vehicle weight and curb weight Vehicle model Permissible gross vehicle Permissible curb weight weight GVWR 1500 8550 lbs (3.878 t) 7400 lbs (3.357 t) 2500 8550 lbs (3.878 t) 9050 lbs (4.105 t) 9480 lbs (4.300 t) 7000 lbs (3.175 t)
Page 286 284 Technical data Vehicle type 3500 XD with a max. permissible gross weight of 11,030 lbs (5.003 t) Permissible front axle load GAWR (FA) Permissible rear axle load GAWR (RA) 7720 lbs (3.502 t) 4080 lbs (1.851 t) 4410 lbs (2.000 t) Vehicle type 4500 with a max.
Page 287 Technical data 285 Vehicle type 3500 with a max. permissible gross weight of 9,900 lbs (4.490 t) (For Canada only) Permissible gross Permissible trailer load Permissible noseweight TWR weight of vehicle/trailer GTW, braked 6), 9) combination GCWR 14900 lbs (6.759 t) , only 5000 lbs (2.268 t) , only...
Page 288: Lashing Points And Carrier Systems
Loading rails fication plates should be adapted accordingly with the altered, maximum permissible Nominal tensile strength of the cargo tie- weights. Please consult a Freightliner down points in the cargo compartment Sprinter service center if you have any fur‐ Cargo tie-down Nominal tensile ther questions.
Page 289 The roof rack's supporting feet must be arranged at a uniform distance from each other. Freightliner Sprinter recommends you install a stabilizer bar on the vehicle's front axle. Further information about safety measures can be found in the "Transport" section page 205).
Page 290: 288 Display Messages And Warning And Indicator Lamps
288 Display messages and warning and indicator lamps Display messages Introduction Function of display messages The display messages appear on the multifunc‐ tion display. The display messages with graphic displays can be displayed in simplified format in the Opera‐ tor's Manual and may deviate from the display on the multifunction display.
Page 291 Display messages and warning and indicator lamps 289 Safety systems Display messages Possible causes/consequences and Solutions * The respective window curtain airbag is malfunctioning page 32). & WARNING Risk of injury or fatal injury due to malfunctions Left Side Curtain Airbag in the window airbag Malfunction Service If the window airbag is malfunctioning, it might be triggered...
Page 292 290 Display messages and warning and indicator lamps Display messages Possible causes/consequences and Solutions * A malfunction has occurred in the system; the parking brake is inop‐ erative. & WARNING Risk of an accident due to a brake system mal‐ Parking Brake Inopera- function tive...
Page 293 Display messages and warning and indicator lamps 291 Display messages Possible causes/consequences and Solutions Check Brake Pads See * The brakepads have reached their wear limit. Operator's Manual & WARNING Risk of accident due to restricted braking power When the brake pads have reached their wear limit, the braking power may be restricted.
Page 294 292 Display messages and warning and indicator lamps Display messages Possible causes/consequences and Solutions Stop in accordance with the traffic conditions. Clean all sensors ( page 221). Restart the engine. * The emergency call system is not available. SOS NOT READY Possible causes for this include: The ignition is switched off.
Page 295 Display messages and warning and indicator lamps 293 Display messages Possible causes/consequences and Solutions Drive on carefully. Consult a qualified specialist workshop immediately. ÷ * ESP ® is temporarily unavailable. Other driving systems and driving safety systems may also be mal‐ functioning.
Page 296 294 Display messages and warning and indicator lamps Display messages Possible causes/consequences and Solutions & WARNING Risk of skidding if ABS and ESP ® are malfunc‐ tioning ® If ABS and ESP are malfunctioning, the wheels could lock when ® braking and ESP cannot carry out vehicle stabilization.
Page 297 Display messages and warning and indicator lamps 295 Display messages Possible causes/consequences and Solutions * The camera view is restricted. Possible causes: Dirt on the windshield in the camera's field of vision Heavy precipitation or fog Ã Driving systems and driving safety systems may be malfunctioning or temporarily unavailable.
Page 298 296 Display messages and warning and indicator lamps Display messages Possible causes/consequences and Solutions Press the left-hand Touch Control and acknowledge the display message. * Blind Spot Assist is temporarily unavailable ( page 159). Blind Spot Assist Cur- rently Unavailable See The system limits have been reached ( page 159).
Page 299 Display messages and warning and indicator lamps 297 Display messages Possible causes/consequences and Solutions Û * ATTENTION ASSIST has detected fatigue or increasing inattentive‐ ness on the driver's part ( page 158). If necessary, take a break. ATTENTION ASSIST: Take a Break! Engine Display messages Possible causes/consequences and...
Page 300 298 Display messages and warning and indicator lamps Display messages Possible causes/consequences and Solutions * The engine oil level has fallen to the minimum level. * NOTE Engine damage caused by driving with insufficient engine oil Check Engine Oil Level Avoid long journeys with insufficient engine oil.
Page 301 Display messages and warning and indicator lamps 299 Display messages Possible causes/consequences and Solutions * The battery is no longer being charged and has reached an exces‐ sively low battery charge level. * NOTE Possible engine damage if you continue driving Stop Vehicle See Opera- Do not continue driving under any circumstances.
Page 302 300 Display messages and warning and indicator lamps Display messages Possible causes/consequences and Solutions Wait until the engine has cooled down. Ensure that the air supply to the engine radiator is not obstruc‐ ted. Avoiding high engine loads, continue to the nearest qualified specialist workshop.
Page 303 Display messages and warning and indicator lamps 301 Display messages Possible causes/consequences and Solutions å * In addition, the yellow DEF indicator lamp lights up and a warning tone sounds. The DEF supply has fallen below the reserve mark. Refill Additive Starts After the message appears for the first time, the remaining DEF sup‐...
Page 304 302 Display messages and warning and indicator lamps Tires Display messages Possible causes/consequences and Solutions Tire Pressure Monitor * The installed wheels do not have suitable tire pressure sensors. The tire pressure monitor has been switched off. Inoperative No Wheel Sensors Install wheels with suitable tire pressure sensors.
Page 305 Display messages and warning and indicator lamps 303 Display messages Possible causes/consequences and Solutions Adjust the tire pressure if necessary. Stop in accordance with the traffic conditions. Check the tire pressure ( page 243) and the tires. * The pressure in at least one tire is too low or the pressures of the individual tires deviate too much from each other.
Page 306 304 Display messages and warning and indicator lamps Display messages Possible causes/consequences and Solutions Â * The SmartKey's battery is discharged. Changing the battery ( page 44). Replace Key Battery Â * The SmartKey must be replaced. Visit a qualified specialist workshop. Obtain a New Key Vehicle Display messages...
Page 307 Display messages and warning and indicator lamps 305 Display messages Possible causes/consequences and Solutions & * The on-board electrical system voltage is too low. The stationary heater has switched off. Drive an extended distance until the battery has been suffi‐ Inoperative Battery Low ciently charged again.
Page 308 306 Display messages and warning and indicator lamps Display messages Possible causes/consequences and Solutions Before leaving the vehicle, apply the parking brake. Reversing Not Possible * The transmission is malfunctioning. It is no longer possible to select reverse gear. Service Required Visit a qualified specialist workshop.
Page 309 Display messages and warning and indicator lamps 307 Display messages Possible causes/consequences and Solutions * The vehicle features activated services from Mercedes PRO. Locating the vehicle may be possible within the framework of Mercedes PRO connect. Vehicle Tracker has Check the status of the activated services at http:// been activated.
Page 310: Indicator And Warning Lamps
308 Display messages and warning and indicator lamps Display messages Possible causes/consequences and Solutions Adaptive Highbeam * Adaptive Highbeam Assist is malfunctioning. Assist Inoperative Visit a qualified specialist workshop. * You are driving without a low beam. Turn the light switch to position L. Switch On Headlamps Turn the light switch to the Ã...
Page 311 Display messages and warning and indicator lamps 309 Canada: Electric parking brake applied (red) ( page 309) Electric parking brake (yellow) page 309) Power-assisted steering malfunction Ð page 315) Electrical malfunction page 316) Restraint system ( page 309) Check Engine ( page 316) æ...
Page 312 310 Display messages and warning and indicator lamps Warning/indicator Possible causes/consequences and Solutions lamp Vehicles with electric parking brake: the red and yellow electric parking brake indicator lamps light up. * Meaning of the indicator lamps: The electric parking brake red indicator lamp lights up: the elec‐ tric parking brake has been applied.
Page 313 Display messages and warning and indicator lamps 311 Warning/indicator Possible causes/consequences and Solutions lamp Vehicles with electric parking brake: the electric parking brake red indicator lamp lights up. The electric parking brake yellow indicator lamp does not light up. * Meaning of the indicator lamps: The electric parking brake red indicator lamp lights up: the elec‐...
Page 314 312 Display messages and warning and indicator lamps Warning/indicator Possible causes/consequences and Solutions lamp The brake system red warning lamp lights up while the engine is on. * Possible causes: The brake force boosting is malfunctioning. The EBD (electronic brake force distribution) is malfunctioning. There is not enough brake fluid in the brake fluid reservoir.
Page 315 Display messages and warning and indicator lamps 313 Warning/indicator Possible causes/consequences and Solutions lamp Drive on carefully. Have the brake system checked immediately at a qualified specialist workshop. Drive on carefully. Consult a qualified specialist workshop immediately. The restraint system red warning lamp is lit while the engine is on. *The restraint system is malfunctioning.
Page 316 314 Display messages and warning and indicator lamps Warning/indicator Possible causes/consequences and Solutions lamp å ® The ESP OFF yellow warning lamp lights up while the engine is on. * ESP ® has been switched off. & WARNING Risk of skidding when driving with ESP ®...
Page 317 Display messages and warning and indicator lamps 315 Seat belt Warning/indicator Possible causes/consequences and Solutions lamp The seat belt red warning lamp flashes and an intermittent warning tone sounds. *The driver or front passenger does not have their belt on while the vehicle is in motion (speeds above 15 mph (25 km/h)).
Page 318 316 Display messages and warning and indicator lamps Engine Warning/indicator Possible causes/consequences and Solutions lamp The red coolant warning lamp lights up while the engine is running. * Possible causes: temperature sensor malfunctioning Coolant warning lamp coolant level too low air supply to the engine radiator obstructed engine radiator fan faulty If a warning tone also sounds, the coolant has exceeded the tempera‐...
Page 319 Display messages and warning and indicator lamps 317 Warning/indicator Possible causes/consequences and Solutions lamp The yellow Check Engine warning lamp lights up while the engine is on. *A malfunction has occurred in the engine, the exhaust system or the fuel system. Engine diagnosis warning The emissions limit value may have been exceeded and the engine lamp...
Page 320 318 Display messages and warning and indicator lamps Warning/indicator Possible causes/consequences and Solutions lamp Stop the vehicle in a safe location. Check the tire pressure and the tires.
Page 321: Index 319
Index 319 Additional turn signal light (all- 1, 2, 3 ... wheel drive vehicles) ......89 3-zone automatic climate control Additive ..........277 (operating unit) ........98 DEF ........... 133, 276 12 V socket Engine oil .......... 277 see Socket (12 V) Additives 115 V socket Fuel ...........
Page 322 320 Index Automatic distance control Overview .......... 196 Sound settings ......... 198 see Active Distance Assist DISTRONIC Transferred vehicle data ....198 Automatic driving lights ......81 Animals Automatic transmission Pets in the vehicle ......42 DIRECT SELECT lever ......119 Anti-lock braking system Engaging drive position ....
Page 323 Index 321 Brake Calls ............193 ABS (Anti-lock Braking System) ..143 Accepting ......... 193 Activating/deactivating the HOLD Activating functions during a call ..193 function ..........152 Calls with several participants ..193 Active Brake Assist ......145 Declining .......... 193 BAS (Brake Assist System) ....
Page 324 322 Index Changing a bulb Adjusting rear-compartment heat‐ see Changing bulbs ing ............99 Air distribution settings ....100 Changing a wheel automatically controlling (rear Lowering the vehicle ......264 passenger compartment) ....100 Preparing .......... 260 Auxiliary heating ....... 102 Raising the vehicle ......
Page 325 Index 323 Diesel Notes ..........280 Low outside temperatures ....274 Copyright Notes ..........274 License ..........26 Trademarks ........26 Diesel particulate filter Automatic regeneration ....117 Cornering light ........82 Displaying load ........117 Crosswind Assist Notes ..........117 Function/notes ........
Page 326 324 Index Û ATTENTION ASSIST: Take a Inoperative See Operator's Break! ..........297 Manual ..........292 Auto Lamp Function Inopera‐ & Inoperative See Operator’s tive ........... 308 Manual ..........304 Check Brake Fluid Level ..291 Â Key Not Detected (red dis‐ play message) ........
Page 327 Index 325 Step Not Extended See Oper‐ Adaptive Highbeam Assist Inopera‐ ator's Manual or Step Not Exten‐ tive ........... 308 ded Malfunction ....... 307 Air Conditioning Malfunction See Operator's Manual ......305 Stop Vehicle Leave Engine Running ..........298 Apply Brake to Shift from 'P' ....
Page 328 326 Index Distance control Driving system see Active Distance Assist DISTRONIC see 360° Camera see Activating/deactivating the Distance recorder HOLD function see Trip distance see Active Distance Assist DISTRONIC DISTRONIC see Active Lane Keeping Assist see Active Distance Assist DISTRONIC see ATTENTION ASSIST Door see Blind Spot Assist...
Page 329 Index 327 Electrical closing assist Engine electronics (notes) ....270 Notes ..........49 Engine number ........271 Electrical consumption Engine oil ..........214 Key ............. 44 Additive ..........277 Electrical fuses Checking the oil level (on-board see Fuses computer) ......... 214 Checking the oil level with a dip‐...
Page 330 328 Index Flat tire ..........227 Fuse box in the front-passenger footwell ..........238 Changing a wheel ......260 Fuse box in the seat base of the Notes ..........227 driver's seat ........238 Floor covering Notes ..........237 Installing/removing (starter bat‐ tery) ..........
Page 331 Index 329 Hydroplaning ......... 112 Key ............43 Battery ..........44 Identification plate Electrical consumption ....... 44 Engine ..........271 Functions ........... 43 Refrigerant ........281 Key ring attachment ......44 Vehicle ..........271 Mechanical key ........44 Ignition key Overview ..........
Page 332 330 Index Maximum load Responsibility with lighting systems ... 81 Setting the exterior lighting switch- Determining ........251 off delay time ........83 Sample calculation ......251 Setting the instrument lighting ..174 Maximum tire load ....... 254 Switching the surround lighting Maximum tire pressure .......
Page 333 Index 331 Mercedes me connect Main functions ........184 Breakdown assistance call via the Restoring (factory settings) ....190 breakdown assistance button ... 180 Switching the sound on/off ..... 185 Calling the Customer Center .... 179 Multimedia system Consenting to data transfer ....180 see Display (multimedia system) Information ........
Page 334 332 Index Two-way radios ......... 270 Function ........... 152 Switching off ........153 Open-source software ......26 System limitations ......152 Opening and closing the lockable Parking brake (electrical) compartment above the windshield ..75 see Electric parking brake Opening the cup holder in the rear Parking brake (manual) passenger compartment .......
Page 335 Index 333 Restoring (factory settings) Storing radio stations ....... 203 Switching the HD Radio function see Reset function (multimedia system) on/off ..........202 Restraint system ........28 Radio connection Basic instructions for children .... 33 Key ............. 43 Function in an accident ...... 29 Functionality ........
Page 336 334 Index front (adjust electrically) ....64 Center console (button) ..... 49 Front (adjusting manually, with Child safety lock ......... 41 Seat Comfort Package) ...... 63 Closing (from inside) ......48 Front (adjusting mechanically, Closing (from outside) ......48 without Seat Comfort Package) ..61 Opening (from inside) ......
Page 337 Index 335 Station Switching the A/C function on/off ..99 Deleting ..........203 Switching the rear window Direct frequency entry ..... 203 defroster on/off ........101 Moving ..........203 Switching the windshield heater Searching ......... 203 on/off ............ 101 Setting ..........202 System settings Storing ..........
Page 338 336 Index Tire temperature Telephone operation ......193 Using Near Field Communication Checking (tire pressure monitoring (NFC) ..........192 system) ..........249 Wireless charging (mobile phone) ..79 Tire pressure monitoring system (function) .......... 247 Temperature grade ....... 252 Tire tread ..........241 Tie-down eyes ........
Page 339 Index 337 Topping up the windshield washer ® Apple CarPlay ......... 198 system ........... 217 Transmission position display ..... 119 Touch Control ........183 Transmission ratio On-board computer ......172 LOW range ........123 Operating ......... 183 Transmission ratio Setting acoustic operating feed‐ see Engaging/disengaging LOW RANGE back ..........
Page 340 338 Index Paint code ........271 Permissible gross mass ....271 Vehicle ........... 107 VIN ........... 271 Correct use ........23 Vehicle identification plate Data recording ........24 see Model series Diagnostics connection ...... 22 Vehicle key Equipment .......... 19 see Key Limited Warranty ........
Page 341 Index 339 DOT, Tire Identification Number ; Engine diagnosis warning (TIN) ..........253 lamp ..........317 Flat tire ..........227 ® å ESP OFF warning lamp ..314 Installing .......... 263 Load index ........254 ® ÷ ESP warning lamp flashes ..313 Load-bearing capacity ......
Page 342 340 Index Switching on/off ........ 92 Winter driving (snow chains) ....242 Winter tires ........... 242 Wiper blades Care ..........221 Replacing (rear window) ..... 94 Replacing (WET WIPER SYSTEM) ..93 Replacing (windshield) ......92 Wireless central locking ......21 Wireless charging Function/notes ........
Page 343 Publication details Internet Further information about Freightliner Sprinter vehicles and about Mercedes-Benz AG can be found on the following websites: https://www.mbusa.com (USA only) https://www.freightlinersprinterusa.com Documentation team © Daimler VANS USA, LLC © Mercedes-Benz AG: not to be reprinted, transla‐ ted or otherwise reproduced, in whole or in part, without written permission from Mercedes- Benz AG.
Page 344 Your Operating Instructions Vehicle document wallet in the vehicle Here you can find information on operation, service work and the guarantee for your vehicle in printed form. É9075842506oËÍ 9075842506 Order no. T907 0202 13 Part no. 907 584 25 06 Edition B-2020...

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