Page 3 Your nearest authorized Sprinter Dealer The equipment or product name for your will be happy to assist you further if you vehicle may vary, depending on: have any other questions.
Page 5: Contents
Contents Index ......4 At a glance..... 25 Introduction .
Page 6: Table Of Contents
Index Air pressure see Tire inflation pressure..175 Airbag see Antilock Brake System ..50 activation ..... 38 Acceleration skid control (ASR) .
Page 7 Index Automatic transmission ..108 Body builder guideline ... 21 Driving tips ....110 Bottle holder Fluid .
Page 8 Index Central locking Rear view camera monitor ..197 locking/unlocking....56 rear window....197 locking/unlocking Side windows .
Page 9 Index Door control panel....31 opening the door ....60 Dashboard lighting power windows.
Page 10 Index Engine oil....158, 280 adding ..... . . 160 checking the level .
Page 11 Index Flat tire Gross Vehicle Weight changing a wheel ....252 see GVW ..... 188 Premium tire sealant .
Page 12 Index Interior lighting changing bulbs ....250 Identification lamps... . . 249 front ......78 changing bulbs .
Page 13 Index LATCH type message memory ....89 child restraint system... . 46 operation ..... 88 License plate lamp .
Page 14 Index trip computer menu ... . 97 Partition sliding door ... . . 64 vehicle submenu ....96 Parts .
Page 15 Index Rear foglamp ....247 Reverse lamp ....247 changing bulbs .
Page 16 Index Service products ... 158, 194 Snow chains ....193 Anticorrosion/antifreeze fluid..287 Spare wheel .
Page 17 Index Storing tires ....169 Checking tire pressure Submenu electronically with the Advanced clock/date ....93 Tire Pressure Monitoring System convenience .
Page 18 Index speed rating ..107, 184, 189 Twin co-driver’s seat ... . . 70 storing..... . . 169 Two-way radio .
Page 19 Index Warranty information ... . 20 Washer fluid ....81 Xenon headlamps adding.
Page 21: Introduction
Check with your lo- always have maintenance work carried cal government's disposal guidelines. out at an authorized Sprinter Dealer. California residents: see http://www.dtsc.ca.gov/ HazardousWaste/Perchlorate/index.cfm.
Page 22: Registering
If you did not purchase your vehicle from Always have maintenance work carried out at an authorized dealership and your vehicle an authorized Sprinter Dealer which has the has not yet been inspected at an autho- necessary specialist knowledge and tools to rized Sprinter Dealer, there is a possibility carry out the work required.
Page 23: Digital Speedometer
Introduction Digital speedometer and total Vehicle alterations distance recorder We recommend the use of genuine Sprint- er parts and conversion parts as well as ac- Do not allow the electronically stored total cessories that have been expressly distance covered by your vehicle to be approved for your vehicle model modified as a result of tampering with the ( page 278).
Page 24: Correct Use
It is their responsibility to certify that the Warning altered vehicle conforms to all applicable Be sure to read the Sprinter Operator's Man- standards and regulations affected by the ual. Otherwise, you may not be aware of cer- vehicle alteration or continues to comply tain risks and could injure yourself or others.
Page 25: Stickers
Sprinter Dealer to have the problem diag- nosed and corrected if required. If the matter is not handled to your satis-...
Page 26: Recording Devices
Introduction Information regarding electronic recording devices (Including notice pursuant to California Code § 9951) Please note that your vehicle is equipped with devices that can record vehicle sys- tem data. This information helps, for example, to di- agnose vehicle systems after a collision and to continuously improve vehicle safe- ty.
Page 27 Dashboard Instrument cluster Center console Steering wheel with buttons Switch units...
Page 28: Combination Switch
Dashboard Dashboard This Operator’s Manual describes all features, standard or optional, potentially available for your vehicle at the time of purchase. Please be aware that your vehicle might not be equipped with all fea- tures described in this manual. Function Page Function Page...
Page 29: Instrument Cluster
Instrument cluster Instrument cluster Function Page Function Page 4 menu button: Instrument cluster on vehicles without steer- changes the standard ing wheel buttons display Indicator and warning selects menus lamps Instrument cluster on f, g Brighten/dim in- vehicles with steering strument lighting wheel buttons Tachometer with indicator...
Page 30: Indicator Lamp
Instrument cluster Function Page Function Page Reset button 9 1 Door open Service button Ë: # Brake pads/linings worn checks the engine oil J Turn signal, right level ! ABS malfunction Indicator and warning : ASR malfunction lamps BAS malfunction d ESP ®...
Page 31: Center Console
Center console Center console Steering wheel with buttons Function Page Display Operating system controls operating system Function Page Selects a submenu or ad- justs the volume: Storage compartment W Up/increases the Radio, see the separate volume Operator’s Manual X Down/decreases Air-conditioning control the volume panel...
Page 32: Overhead Control Panel
Switch units Switch units Overhead control panel Center console The number of switches may vary, depending on the vehicle's equipment. Function Page Hands-free microphone for telephone Switches the right-hand Function Page reading lamp on/off Switches the left/right Switches the automatic in- seat heating on/off terior lighting | Switches the rear window...
Page 33: Switch Unit
Switch units Door control panel Additional switch units Switch unit between the light switch and Function Page the steering wheel Adjusts the exterior Function Page mirrors ± Switches the heater Selects an exterior mirror booster function on/off Opens/closes the left- y Switches auxiliary heating hand side window on/off...
Page 34 Switch units Switch unit between the steering wheel and the ignition lock Function Page Switches the rear-com- partment convenience in- terior lighting on/off The layout of the switches may vary, depending on the vehicle's equipment.
Page 35 Vehicle equipment Occupant safety Emergency exit Driving safety systems Anti-theft systems...
Page 36: Restraint System
Occupant safety An airbag increases the degree of protec- Vehicle equipment tion afforded to vehicle occupants wearing a seat belt and is therefore only to be con- This Operator’s Manual describes all fea- tures, standard or optional, potentially available sidered as an additional restraint system for your vehicle at the time of purchase.
Page 37: Seat Belt
Occupant safety For information on children traveling with Warning you in the vehicle and on child restraint systems, see "Children in the vehicle" Modifications to or work incorrectly carried ( page 44). out on a restraint system (seat belt and seat belt anchorages, emergency tensioning re- tractor, belt force limiter or airbag) or its wir- Warning...
Page 38: Wearing
Sprinter Dealer. In particular, work relevant to safety or on safe- Children 12 years old and under cannot wear ty-related systems must be carried out at an their seat belt properly.
Page 39 Occupant safety To release the seat belt: press re- To lower the belt height: press and lease button = on seat belt buckle ?. hold release button 5. Slide belt sash guide 1 to the desired You will find additional information about special seat belt retractors for secure fas- height.
Page 40: Activation
This process is pre-emptive to safety or on safety-related systems must in nature as the airbag must be deployed be carried out at an authorized Sprinter Deal- during – and not at the end of – the colli- sion.
Page 41: Belt Force Limiters
Sprinter Dealer. In particular, work ployed. relevant to safety or on safety-related sys- tems must be carried out at an authorized When the ignition is on, the emergency Sprinter Dealer.
Page 42: Airbags
Occupant safety it is not permitted to secure a rearward- Warning facing child restraint system to the co- driver's seat. Children in a rearward-fac- Emergency tensioning retractors contain per- ing child restraint system must be se- chlorate, which may require special handling cured on a suitable rear seat.
Page 43 An airbag that has deployed other electric components or wiring. must be replaced at an authorized Sprinter Dealer. In particular, work relevant to safety Your vehicle is equipped with the following or on safety-related systems must be carried airbags, depending on the equipment ver- out at an authorized Sprinter Dealer.
Page 44: Driver's
A thorax sidebag may other- wise not inflate correctly and could fail to pro- vide the intended degree of protection in the event of a collision. You can obtain these cov- ers from an authorized Sprinter Dealer, for example.
Page 45: Windowbag
Occupant safety Warning Observe the following to reduce the risk of serious or fatal injury if the windowbag is de- ployed: vehicle occupants – in particular, children – must never lean their head against the area of the window in which the windowbag inflates.
Page 46: In The Vehicle
You can obtain child seats and information dren be properly restrained at all times about the correct child restraint system while the vehicle is in motion. from any authorized Sprinter Dealer. All lap-shoulder belts except the driver's seat belt have special seat belt retractors Warning for secure fastening of child restraints.
Page 47 Occupant safety Warning Never release the seat belt buckle while the vehicle is in motion, since the special seat belt retractor will be deactivated. The use of infant or child restraints is re- quired by law in all 50 states, the District of Columbia, U.S.
Page 48: Latch Type Child Restraint System
If the child restraint system is not installed if necessary, replaced immediately at an au- correctly on a suitable vehicle seat, the child thorized Sprinter Dealer. In particular, work may not be restrained in the event of an acci- relevant to safety or on safety-related sys-...
Page 49 For this reason, have restraint systems and short time. their mountings checked immediately and re- placed if necessary at an authorized Sprinter Dealer if they are damaged or have been sub- Warning jected to a load in an accident. In particular,...
Page 50: Emergency Exit Window
Emergency exit Top Tether In an emergency or following an accident, the occupants of the vehicle can exit the The TopTether anchorages are on the feet vehicle via the open emergency exit win- of the rear bench seat. dow. The emergency exit window is the first win- dow behind the driver's seat on the driver's side.
Page 51: Driving Safety System
Driving safety systems To open: turn both handles 1 to a ver- Warning tical position. This releases safety bolts 2. Please observe the following instructions to reduce the risk of an accident or injury when The window is unlocked. exiting the vehicle through the emergency Use the handles to push the window exit window: outward and hold it steady.
Page 52: Antilock Brake System (Abs)
Driving safety systems If ABS intervenes: continue to de- Warning press the brake pedal firmly until the braking situation is over. There is an increased risk of an accident if you: For full brake application: depress the brake pedal with maximum force. drive too fast, in particular when corner- ing and on a wet or slippery road surface Warning...
Page 53: Acceleration Skid Control (Asr)
Driving safety systems ® Electronic Stability Program (ESP Acceleration skid control (ASR) ® monitors driving stability and detects ASR improves traction for a sustained peri- a tendency of the vehicle to understeer or od, i.e. the transfer of power from the tires ®...
Page 54: Immobilizer
In the event of a malfunction in the electronic is absolutely necessary. braking force distribution (EBV), you should take your vehicle for repair immediately to an authorized Sprinter Dealer. In particular, work relevant to safety or on safety-related systems must be carried out at an authorized Sprinter Dealer.
Page 55: Anti-Theft Alarm System (Ata)
Anti-theft systems Anti-theft alarm system (ATA) Tow-away protection A visual and audible alarm is triggered if A visual and audible alarm is triggered if the alarm system is enabled and: the inclination of the vehicle changes while tow-away protection is enabled. a door is opened The tow-away protection alarm is triggered the hood is opened...
Page 56: Interior Motion Sensor
Anti-theft systems Deactivating the interior motion sensor Interior motion sensor If the anti-theft alarm system is enabled Deactivate the interior motion sensor if and the vehicle is locked, a visual and au- people or animals remain in the locked ve- dible alarm is triggered if one of the side hicle.
Page 57 Vehicle equipment Opening and closing Key positions Seats Steering wheel Mirrors Lighting Good visibility Instrument cluster Operating system without steering wheel buttons Operating system with steering wheel buttons Driving and parking Automatic transmission Air conditioning Driving systems Operating the vehicle Transporting Features...
Page 58: Opening And Closing
You can obtain further informa- ceived, including interference that may cause undesired operation. tion at any authorized Sprinter Dealer. Any changes or modifications not expressly ap- When leaving the vehicle, always take the proved by the party responsible for compliance...
Page 59: Battery Check Lamp
Opening and closing Always verify the correct operation of the remote keyless entry transmitter by check- ing whether the locking knobs on the driv- er's and co-driver's doors move down and whether the turn signals flash. The remote control unlocks the driver's door and/or all doors centrally.
Page 60: With The Key
Opening and closing Locking and unlocking the vehicle with the remote control To unlock the driver's door: press the % button. The turn signals flash once. The anti- theft alarm system (ATA) is deactivat- To unlock the sliding doors and the rear doors: press the 5 button.
Page 61: Automatic Locking
You can unlock and open a locked door On some vehicles, depending on the equip- from the inside at any time. ment, all doors lock automatically as soon as the ignition is switched on. For information about different settings, please contact your authorized Sprinter Dealer.
Page 62: Entire Vehicle
Opening and closing If your vehicle is centrally locked, this could Deactivating the automatic locking hinder rescue operations from the outside in the function event of an accident. Close all the doors. When the automatic locking when driving func- Turn the key to position 1 or 2 in the ig- tion is activated, there is a risk of being locked nition lock.
Page 63: From The Inside
Opening and closing Opening/closing the sliding door from Sliding door the outside To open: pull door handle 1 to open Warning the sliding door. Make sure nobody can become trapped when Hold door handle 1 and slide the slid- you close or open the doors. Take particular ing door towards the rear as far as the care, especially if children are near the vehi- cle.
Page 64: Electric Closing Aid
Opening and closing Electric closing aid Make sure, therefore, that the vehicle is safe- guarded at the rear in accordance with na- Your vehicle may be equipped with an elec- tional legal requirements, e.g. with a warning tric closing aid. triangle.
Page 65: From The Inside
Opening and closing Opening the rear doors to an angle of 270° With the rear door opened to an angle of 270°, push it against magnetic door retainer 2 on the sidewall. If you prefer to keep door retainer out of When the magnet on the rear door the loading area when loading the vehicle, you is in contact with magnetic door...
Page 66: Partition Sliding Door
Opening and closing Open rear doors only when conditions are Partition sliding door safe to do so. The partition sliding door is in the partition between the cab and the load compart- ment. Warning Do not operate the partition sliding door while the vehicle is in motion.
Page 67: Power Windows
Opening and closing To close: slide the sliding door to the Warning left until it engages 1. When closing a side window, make sure that The sliding door can be locked using nobody can become trapped. In the event of the key.
Page 68: Sliding Sunroof
Opening and closing get out of the vehicle and could either in- Warning jure themselves when doing so or they could be injured by passing vehicles Make sure that nobody can become trapped as you open and close the sliding sunroof. In sustain serious injuries if they were to fall the event of danger, release the switch and out of the vehicle, due in particular to the...
Page 69: Ignition Lock
Key positions Resetting the sliding sunroof To unlock the steering, turn the steering wheel slightly while turning the key to position 1. The sliding sunroof must be reset after: On vehicles with a battery isolating switch, you the sunroof has opened with a jerk must first switch on the electrical system ( page 165).
Page 70: Fore-And-Aft Adjustment
Seats Backrest adjustment adjust the head restraints in such a way that the upper edge of the head restraint Turn thumbwheel 3 forward. is at the same height as the seat occu- The backrest moves to an upright posi- pant's head. tion.
Page 71: Suspension Lock
Seats The seat suspension becomes harder The seats engage in the direction of travel as you adjust it to a higher body weight. or opposite the direction of travel as well The seat will then not travel down as as at 50° pointing towards the exit. far.
Page 72: Head Restraints
Seats Head restraints Warning You could knock yourself against the unpro- Warning tected pivoting frame if the seat is opposite Only drive with the head restraints installed. of the direction of travel and pushed right You could otherwise suffer serious or fatal in- back in a longitudinal direction.
Page 73: Armrest
Seats Removing the head restraints Seat heating Pull the head restraint up as far as it will go. Press release button 1 and pull the head restraint out. Installing the head restraints Make sure that the head restraint is rein- stalled in such a way that its front faces in the di- rection of travel (comfort head restraint).
Page 74: Folding Seat
For reasons of safety, only have seat mount- When folding down the seat cushion, make ing cups retrofitted at an authorized Sprinter sure that nobody can become trapped. Dealer. There is a risk of injury to the co-driver in the...
Page 75 Steering wheel Turn all levers 1 for the bench seat ful- Steering wheel ly upward. The rear bench seat moves back into Warning the seat mounting cups on the vehicle Only adjust the steering wheel when the vehi- floor. cle is stationary. Only drive with the steering Lift the rear bench seat upward out of wheel locked in position.
Page 76: Exterior Lighting
Mirrors Adjusting electrically Mirrors The exterior mirrors are automatically heat- Rear-view mirror ed at low outside temperatures. Before starting off, adjust the rear-view mirror by hand in such a way that you have a good view of road and traffic conditions.
Page 77: Automatic Headlamp Control
Lighting Constant headlamp mode Warning You can set constant headlamp mode on The lamp failure monitor is only an aid. You or off: are responsible for making sure that the vehi- on vehicles without steering wheel but- cle lighting is functioning correctly at all tons ( page 85) times.
Page 78: Headlamp Flasher
Lighting Front foglamps: pull light switch 1 Set the light switch to L. Otherwise, you out to the first detent. may endanger yourself and others. The O green indicator lamp next to If it is dark, only turn the light switch from the light switch comes on.
Page 79: Cornering Lamps
Lighting Turn signals Hazard warning lamps The hazard warning lamps still operate if the ignition is switched off and the key is removed. They switch on automatically when an air- bag is deployed or after heavy brake appli- cation from a speed of more than 43 mph (70 km/h) that brings the vehicle to a standstill.
Page 80: Front
Lighting Automatic control Front interior lighting The front interior lighting (but not the rear Standard front interior lighting interior lamps) comes on if you: unlock the vehicle open a door remove the key from the ignition lock The interior lighting switches off after ap- proximately 20 minutes if it is controlled automatically and if a door remains open.
Page 81 Lighting There is a switch on each rear interior If you wish to reactivate the rear interior lamp, which can be used to switch the lamps, you must: lamp concerned on/off separately, re- open a door gardless of the position of the master con- switch on the ignition again trol switch.
Page 82: Intermittent Wipe
Good visibility This prevents the battery from discharging. Canada only: The speed of the windshield wipers is automati- Do not hang any objects (e.g. coats) in the cally reduced if the vehicle comes to a halt with load compartment. This will help to prevent the the windshield wipers switched on.
Page 83: Rear Window
Good visibility Wipe with washer fluid even when it is rain- Windshield heating ing. By doing so you can prevent smears on the The windshield heating is operational while rear window. the engine is running. Windshield washer system The windshield heating consumes consid- erable energy.
Page 84: Instrument Cluster
You should there- fore adapt your driving style and the vehicle speed accordingly. Contact an authorized Sprinter Dealer imme- diately. In particular, work relevant to safety or on safety-related systems must be carried out at an authorized Sprinter Dealer.
Page 85: Gauge
Instrument cluster Trip meter Do not rest your head or chest on the steer- ing wheel or dashboard when operating the Resetting the trip meter adjustment buttons. Vehicles with steering wheel but- See the safety precautions for airbags tons: make sure that the display is ( page 40).
Page 86: Outside Temperature
Operating system without steering wheel buttons Operating system without steering Standard display wheel buttons The operating system is activated as soon as you turn the key to position 1 in the ig- nition lock. Warning Only use the adjustment buttons on the in- 1 Odometer strument cluster when traffic conditions per- 2 Trip meter...
Page 87: Wheel Buttons
Operating system without steering wheel buttons This prevents you from seeing a tempera- Setting the date ture display influenced by heat from the Turn the key to position 2 in the igni- engine when the vehicle is stationary or tion lock. moving slowly.
Page 88 Operating system with steering wheel buttons Turn the key to position 2 in the igni- 1 Display tion lock. Operating system controls Press the 4 menu button repeatedly until the L indicator lamp in the in- Selects submenus strument cluster flashes and the Changes values message appears in the display.
Page 89: Overview
Operating system with steering wheel buttons You can think of the order of the menus The Settings menu contains submenus in- and of the functions within a menu as a cir- stead of functions with which you can call cle: up or change a setting.
Page 90: Display
Operating system with steering wheel buttons 4 Time With Sound 5/Audio 20, the operating 5 Selector lever position or current shift system always shows the AUDIO and TEL (telephone) menus in English. This is the range case even if a different language is select- Displaying the coolant temperature ed for the display.
Page 91: Message Memory
Operating system with steering wheel buttons Selecting a radio station Use the buttons on the steering wheel. Switch on the radio (see the separate Operating Instructions). Press the V or U button repeat- edly until you see the station currently 1 Current CD (with CD changer) selected.
Page 92: Settings
Operating system with steering wheel buttons If you do not press the 9 reset button a Settings menu second time to confirm, the changed settings re- The Settings menu has two functions: main set. The Settings menu is displayed again To reset: Press the 0 button for after approximately 5 seconds.
Page 93: Instrument Cluster Submenu
Operating system with steering wheel buttons Submenus in the Settings menu Convenience ( page 97) Key-dependent settings Use the buttons on the steering wheel. Press the V or U button repeat- Instrument cluster submenu edly until you see the Settings menu in the display.
Page 94: Selecting The Language
Operating system with steering wheel buttons The current setting is highlighted. Selecting the language Use the buttons on the steering wheel. Press the V or U button repeat- edly until you see the Settings menu in the display. Press & to switch to the submenu selection.
Page 95: Wheel Buttons
Operating system with steering wheel buttons Selecting the display for the status line The current setting is highlighted. Use the buttons on the steering wheel. Press the V or U button repeat- edly until you see the Settings menu in the display.
Page 96: Buttons
Operating system with steering wheel buttons Press & to switch to the submenu Lighting submenu selection. Setting constant headlamp mode Select the Clock/Date submenu using the W or X button. If you have set constant headlamp mode and the light switch is at $, the follow- Press the &...
Page 97 Operating system with steering wheel buttons Press the & or * button repeat- The current setting is highlighted. edly until you see the Loc. lighting message in the display. The current setting is highlighted. Press the W or X button to se- lect whether you wish to operate the lighting manually ( Manual...
Page 98: Vehicle Submenu
Operating system with steering wheel buttons Press the & or * button repeat- edly until you see the Headlamps mes- sage in the display. The current setting is highlighted. Press the W or X button to se- lect how the radio should tune into a station.
Page 99: Trip Computer
Operating system with steering wheel buttons Convenience submenu Trip computer menu You can call up or reset statistical data for Key-dependent settings the vehicle in the Trip computer menu. You can use the function to determine When you call up the trip computer again, it whether the settings in the: always displays the last function which you Instrument cluster...
Page 100: Telephone
Operating system with steering wheel buttons Fuel consumption statistics after reset Distance to empty Press the V or U button repeat- Use the buttons on the steering wheel. edly until you see the After start mes- Press the V or U button repeat- sage in the display.
Page 101 Operating system with steering wheel buttons Press the & or * button. If you have not yet entered the PIN code, enter the PIN using the cell The operating system reads the phone phone or audio system. book stored on the SIM card or in the The cell phone searches for a network.
Page 102 Driving and parking Press the & or * button repeat- Check the equipment to make sure edly until the number or the name you that it is accessible, complete and are looking for is displayed. ready to use. Press the 6 button. Vehicle lighting The operating system dials the select- Turn the key to position 2 in the igni-...
Page 103: Lock
Driving and parking Close all doors. Warning Secure the load according to the load- A seat belt that is worn incorrectly or not at ing guidelines ( page 135). all, or that is not correctly engaged in the seat Make sure that the floormats and car- belt buckle, cannot perform its intended pro- pets are properly secured so that they tective function.
Page 104: Driving Tips
Driving and parking Starting the engine Depress the brake pedal and keep it depressed. Turn the key to position 2 in the igni- The selector lever lock is released. tion lock. Release the handbrake. The % pre-glow indicator lamp in the instrument cluster comes on.
Page 105: On Uphill Or Downhill Gradients
Brake pads/linings that have not been ap- public road at night. In built-up areas, night proved for the Sprinter could affect your reflectors can also be used. vehicle's operating safety.
Page 106: Handbrake
Driving and parking Handbrake In exceptional cases, the handbrake can be used for emergency braking if the ser- vice brake fails. Warning Keep release knob 2 pressed and Never leave children unsupervised in the carefully apply lever 1. vehicle. They could release the handbrake. This could lead to a serious or fatal acci- Warning dent.
Page 107: Taking Drugs And Driving
The diesel supply is cut off if the driver's A tire dealer, a qualified specialist work- foot is completely removed from the accel- shop or any authorized Sprinter Dealer will erator pedal when the engine is overrun- be able to provide further information re-...
Page 108: Hydroplaning
Reduce tires appear unsafe, have the vehicle towed vehicle speed, avoid track grooves in the to the nearest authorized Sprinter Dealer or road and apply brakes cautiously in the tire dealer for repairs.
Page 109: Temperature
Tires may also cause the vehicle to pull to covered with snow or ice. Exercise appro- the left or right. Alignment will not correct priate caution. this condition. See an authorized Sprinter For information on winter tires, see "Winter Dealer for proper diagnosis. tires" ( page 191).
Page 110: Automatic Transmission
Automatic transmission Automatic transmission Selector lever positions The automatic transmission adapts to your Parking lock individual driving style by continuously ad- justing its shift points. These shift point ad- Prevents the parked vehicle justments take into account the current from rolling away. Only move operating and driving conditions.
Page 111: One-Touch Gearshifting
Automatic transmission One-touch gearshifting Shift ranges When the selector lever is in position D, When the selector lever is in position D you you can perform gearshifts yourself, even can restrict or derestrict the shift range for on vehicles with automatic transmission. the automatic transmission.
Page 112: Air Conditioning
Air conditioning For rapid maneuvering (e.g. to rock the vehi- Driving tips cle out of snow or slush), you can shift back and Accelerator pedal position forth between drive position D and reverse gear R at low speeds without applying the Your style of driving influences how the au- brakes.
Page 113: Control Units
Air conditioning Overview of climate control systems The vehicle is equipped with one of the following climate control systems: Air-conditioning system The air-conditioning system is a combina- tion of a heating and ventilation system, together with a cooling system ( page 112). Heater The heating system is a heating and venti- lation system, without a cooling system...
Page 114: Air-Conditioning System
Air conditioning General notes Overview of climate-control system functions The air-conditioning system regulates the temperature and humidity of the vehicle in- Air-conditioning system terior and filters undesired particles out of the air. The air-conditioning system/heater is only operational while the engine is running. Optimum operation is only achieved if you drive with the side windows and sliding sunroof closed.
Page 115: Air Conditioning In The Rear
Air conditioning Only use the demisting function until Heater the windshield is clear again ( page 117). Only use the reheat function until the misted up windows are clear again. Only use air-recirculation mode briefly, e.g. in a tunnel. The windows could oth- erwise mist up, because the flow of fresh air is cut off and the air inside the Function...
Page 116: Dehumidification Function
Air conditioning Rear heating Switching the cooling with dehumidification function on or off If you want to cool the interior air to the set temperature, you must switch on the cool- ing with dehumidification function on vehi- cles with an air-conditioning system. The interior air is then cooled and dehumidi- fied.
Page 117: Setting The Air Vents
Air conditioning Turn the temperature control of rear Center air vents compartment air-conditioning system ; ( page 113) or rear heater = ( page 114) clockwise to increase or counterclockwise to de- crease the temperature. Only change the temperature in small increments. Your vehicle may be equipped with an air- conditioning system in the rear compartment and/or a rear heater.
Page 118: Air Distribution
Air conditioning Air vents Never close all the air vents; otherwise, there is a risk of damage to the air-conditioning You can use the air vents to ventilate the system in the rear compartment. vehicle interior on the left and right, in the rear and the headroom.
Page 119: Demisting The Windows
Air conditioning Demisting the windows Demisting windows Windows misted up on the inside Warning Only use the following settings until the Make sure that all windows are clear of ice windows are clear again. and snow before starting a journey. Other- Vehicles with window heating: wise, your view of the traffic conditions may Switch on the front and/or rear win-...
Page 120: Air-Recirculation Mode
Air conditioning Switching air-recirculation mode Auxiliary heating on/off Warning You can switch off the flow of outside air if unpleasant odors are entering the vehicle Exhaust fumes are produced while the auxilia- from outside. The air inside the vehicle is ry heating is in operation.
Page 121: Switch
Air conditioning You can use the auxiliary heating at an out- Operation using the switch side temperature of up to 39 °F (4 °C), in order to: preheat the vehicle interior and to de- ice the windows provide the coolant with additional heating, thereby protecting the engine and saving fuel support the vehicle's heating system...
Page 122 Air conditioning Operating system without steering wheel buttons Turn the key to position 2 in the igni- tion lock. Press the y switch. The y symbol in the display flashes. You can reach the Aux. heat. submenu via the Settings menu ( page 90). Press the 4 menu button on the in- Press the W or X button on the strument cluster repeatedly until the...
Page 123: Heater Booster Function
Air conditioning If you keep the button pressed, the values will change continuously. To return to the standard display either press and hold the menu button on the instrument cluster for more than 1 second or do not press a button for 10 seconds.
Page 124: Cruise Control
Driving systems ® The ABS, BAS, ESP , ASR and EBV driving Roof ventilator in the load safety systems are described in the "Driv- compartment ing Safety Systems" section ( page 49). The roof ventilator can be used to ventilate or remove air from the load compartment.
Page 125: Downhill Gradients
Driving systems Cruise control may be unable to maintain Resuming the stored speed the stored speed on uphill or downhill gradients. The stored speed is resumed if the gradient Warning evens out and the vehicle's speed has not fallen below 20 mph (30 km/h). Only resume the stored speed if you know what this speed is and the current situation is Cruise control lever...
Page 126: Parktronic
Driving systems Press and hold the cruise control lever PARKTRONIC up 1 or down 3 until the desired speed has been reached. Warning Release the cruise control lever. PARKTRONIC is only an aid and may not de- The current speed is stored. tect all obstacles.
Page 127 Driving systems Pay particular attention to obstacles above or below the sensors when parking, such as flow- er pots or trailer towbars. PARKTRONIC does not detect such objects in the immediate vicinity. You could damage the ve- hicle or objects. PARKTRONIC can malfunction as a conse- quence of: ultrasonic sources such as a truck's...
Page 128: Roll-Back Warning
Driving systems Roll-back warning PARKTRONIC automatically begins to mon- itor the area behind the vehicle if the vehi- cle begins to roll backwards without reverse gear engaged, e.g. after stopping on an uphill gradient. If PARKTRONIC detects an obstacle no more than 31 in (80 cm) away, all the seg- ments of the warning displays light up.
Page 129: Rear View Camera
Driving systems Rear-view camera This applies not only in the area to the rear of your vehicle, but also in the area in front of The rear-view camera is a visual parking and to the side of it. aid. It shows you the area behind the vehi- Failure to pay attention could mean that you cle on a separate monitor on the center fail to notice persons or objects and, by con-...
Page 130 Driving systems Activating the rear-view camera Make sure that the key is turned to position 2 in the ignition lock. Engage reverse gear. The rear-view camera is switched on. Operating the monitor Input for auxiliary equipment (AUX) If you engage reverse gear while using aux- iliary equipment, the monitor switches to the rear-view camera.
Page 131 Driving systems Press the : or 9 button until Menu guidance S is highlighted. Selecting the main menu Press the t button. Press the t button. The higher-level menu is displayed. The menu selection for the main menu Display menu (menu level 1) is displayed.
Page 132 Driving systems Press the t button. Contrast submenu The lighting setting is displayed. You can adjust the picture contrast of the monitor in the Contrast menu. Press the t button. The main menu (menu level 1) is dis- played ( page 129). Press the : or 9 button until the menu is highlighted.
Page 133 Driving systems Press the : or 9 button. Press the t button. The color is set in increments. The picture formats are displayed. The current picture format is marked Press the t button. with the symbol. The submenus (menu level 2) are dis- played.
Page 134 Driving systems Default settings menu You can reset the monitor to the factory settings in the Default settings menu. Press the t button. The main menu (menu level 1) is dis- played ( page 129). Press the : or 9 button until the Default settings menu is highlighted.
Page 135: Exhaust Gas Aftertreatment
Operating the vehicle Reducing the volume: select reverse gear twice in quick succession. The warning signal sounds more quietly. The warning signal always sounds at normal volume and must be turned down again every time reverse gear is engaged. Operating the vehicle Exhaust gas aftertreatment If the speed falls below 5 mph (8 km/h), The exhaust gas aftertreatment requires a...
Page 136: Operating Speed Governor (Adr)
It is only possible to activate ADR with the vehi- and repaired at an authorized Sprinter cle stationary and the handbrake applied. The Dealer. selector lever must be in position P.
Page 137: Loading Guidelines
Transporting To switch off: press lower part 2 of Transporting the E switch with the engine run- Loading guidelines ning. The indicator lamp in the switch and Warning the K indicator lamp in the instru- ment cluster or the display message go Secure and position a load as described in out.
Page 138: Load Distribution
Observe the notes on load distribution lashing eyes and lashing materials inspected ( page 136). by an authorized Sprinter Dealer. In particu- Secure the load ( page 137). All coun- lar, work relevant to safety or on safety-relat- try-specific legal requirements must be ed systems must be carried out at an observed.
Page 139: Lashing Eyes
Sprinter Dealer. Securing a load If possible, use the lashing eyes when securing a load, especially if it is heavy.
Page 140 Transporting Observe the data on the maximum load- bearing capacity of the individual lashing points ( page 292). During full-braking applications, for example, forces can be involved that are much greater than the weight force of the load. Always use several lashing points in order to distribute force absorption, and make sure that the lashing points have an equal load.
Page 141: Mounting
These are avail- the lashing rail or load rail. Make sure that lock- able from any authorized Sprinter Dealer. ing mechanism 1 is always engaged in a recess. Warning...
Page 142: Above The Roof Trim
Only install roof racks that have been approved or recommended for Sprinters. These Storage compartment above the roof are available at any authorized Sprinter Dealer. trim This will help to avoid damage to the vehicle. If you wish to retrofit securing rails, have them installed at an authorized Sprinter Dealer.
Page 143: Cards Holder
Features Storage compartments on the dash- Storage compartment under the twin board co-driver's seat On vehicles with a twin co-driver's seat, the storage compartment is under the seat cushion ( page 70). You can use the storage compartment for the safekeeping of tools and other small items.
Page 144: Cup Holders
Features Eyeglasses compartment Folding table in the backrest The eyeglasses compartment is located in the overhead control panel. Pull folding table 1 forward by the tab. Fold folding table down in the direction To open: press cover 1 of the eye- of the arrow and onto the seat cushion.
Page 145 Features Cup holders in the front Vehicles with the non-smoking package are equipped with an additional cup holder in place of the ashtray. You can change the diameter of the cup holder. Place the container in cup holder 5. Press clamping arm 6 onto the con- tainer.
Page 146: Ashtray
Features To remove the insert: press clip 1 Ashtray down and remove the entire ashtray The ashtray is located in the ashtray com- from the trim. partment in the center console. To replace the insert: insert the ash- tray at the bottom into the trim and fold it closed.
Page 147 For this reason, the exterior antenna should only be installed at an authorized Sprinter Dealer. In particular, work relevant to safety or on safety-related systems must be carried out at an authorized Sprinter Dealer.
Page 148 In order to use the hands-free system, you will need a special bracket. These brackets are available for various models in the Sprinter range of accessories. Cell phone brackets which are available from various manufacturers on the open market are not compatible with the vehicle’s telephone...
Page 149 Vehicle equipment The first 1000 miles (1500 km) Driving tips Refueling Engine compartment Battery Battery isolating switch Tires and wheels Winter driving Maintenance and servicing Cleaning and care of the vehicle...
Page 150: Driving Tips
Follow the guidelines below carefully to as- of the maximum permissible sure safe trailer operation. engine speed for each gear. Ask your authorized Sprinter Dealer if you re- Avoid depressing the accelerator pedal quire an explanation of information contained in vehicles beyond the pressure point in this manual.
Page 151 Electrical connections hydraulic brake system, as your vehicle is The Sprinter is available with a variety of equipped with anti-lock brakes. If you do, nei- ther the vehicle's brakes nor the trailer's pre-installed equipment (lines and turn sig- brakes will function properly.
Page 152 If possible, do not brake abruptly, but rath- trailer stability programs. For further informa- er engage the brake slightly at first to per- tion, please see your authorized Sprinter Dealer. mit the trailer to activate its brake. Then If the transmission hunts between gears on increase the braking force.
Page 153: Weights And Ratings
TWR (Trailer Tongue Weight Rating) The total permissible weight that can be The maximum permissible weight of the carried by a single axle (front (FA) or rear trailer tongue (limit for Sprinter-approved (RA)). hitch receiver). Permissible weights and ratings Sprinter...
Page 154: Checks, Regular
If you are traveling in countries where vehi- added to the GVWR to prevent exceeding cles are driven on the opposite side of the road your Sprinter tow vehicle's rear GAWR. from that in which the vehicle is registered, you must have the headlamps:...
Page 155: Electrical/Electronic Equipment
Driving tips the brake fluid level ( page 161) Warning the fluid level in the windshield washer Inhalation of exhaust gas is hazardous to your system/headlamp cleaning system health. All exhaust gas contains carbon mon- reservoir ( page 162) oxide (CO), and inhaling it can cause uncon- the contamination level of the rear air- sciousness and lead to death.
Page 156: Refueling
The tank and the fuel Warning lines must then be drained. Inform an authorized Sprinter Dealer and have the tank and the fuel Fuel is highly flammable. Fire, open flames lines drained completely. and smoking as well as the use of auxiliary...
Page 157: Diesel Exhaust Fluid (Def)
Refueling DEF is not a diesel additive and must not be Diesel Exhaust Fluid (DEF) mixed with fuel in the tank. Even small amounts The exhaust gas aftertreatment requires a of DEF can cause engine damage. reducing agent, Diesel Exhaust Fluid (DEF), Damage resulting from adding DEF is not cov- in order to function correctly.
Page 158: Hood
Engine compartment Turn fuel filler cap ; counterclock- Chassis wise, remove it and let it hang from re- Remove the key from the ignition lock. taining strap :. Make sure that Close all vehicle doors so that no am- tool A remains in tank filler cap ; monia vapors can enter the vehicle.
Page 159 Engine compartment Warning The radiator fan between the radiator and the engine can start automatically, even if the key has been removed from the ignition lock. Keep away from the area of rotation of the fan blades. You could otherwise be injured. The electronic injector control operates at high voltage.
Page 160: Maintenance Points
For this reason, only tested and approved Warning brands should be used. Please contact your Sprinter Dealer to obtain the neces- Make sure that the hood is securely engaged sary information. before driving off. Do not continue driving if the hood can no longer engage after an acci- No lubricant additives should be used.
Page 161 ( page 160). Have the engine oil level display checked at an 1.0 quart authorized Sprinter Dealer. Check the engine oil Engine oil level again after a few Vehicles without steering wheel buttons minutes.
Page 162: Adding
2 mark. quart(s) in USA only Have any excess engine oil drained or si- liter(s) in Canada only phoned off at an authorized Sprinter Dealer. Oth- Checking the engine oil level with the erwise, the engine or catalytic converter could dipstick be damaged.
Page 163 Brake fluid is corrosive to paintwork. If brake ularly for leaks. If a large quantity of coolant is fluid comes into contact with the paintwork, im- lost, have the cause traced and rectified at an mediately rinse with water. authorized Sprinter Dealer.
Page 164: Windshield Washer Fluid
(e.g. spots of oil un- to the water all year round. der the vehicle when it has been parked), have the cause traced and rectified imme- diately at an authorized Sprinter Dealer Warning which has the necessary specialist knowl- Windshield washer concentrate is highly edge and tools to carry out the work re- flammable.
Page 165 ( page 268). Environmental note Have the batteries removed at an autho- Batteries contain pollutants. Do rized Sprinter Dealer which has the neces- not dispose of old batteries with sary specialist knowledge and tools to the household garbage. carry out the work required.
Page 166: Isolating Switch
Battery isolating switch Care of batteries Battery isolating switch Please note the following points: You can disconnect the current to all your vehicle's consumers by using the battery dirty terminal clamps and battery con- isolating switch. This will prevent uncon- tacts cause current drain, which lead to trolled battery discharge caused by quies- the batteries discharging.
Page 167: Wheel, Tires And
Sprinter. Tested and approved tires are developed to provide the best possible performance in conjunction with the driving safety systems on your Sprinter, such as ABS, ® BAS, ASR or ESP Using non-approved tires may result in damage Insert the key into the ignition lock.
Page 168: Retreads
FMVSS 110 for the Sprinter at Only use the tire and wheel sizes with load this time. Please check the sidewalls of your ratings approved for your Sprinter; refer to originally equipped tires for specific makes/ "Tire and loading information"...
Page 169: Radial-Ply Tires
Combining radial ply tires with other types of Using tire valves from any other manufactur- tires on your Sprinter will change the vehi- er could lead to a loss in tire pressure and im- cle's handling characteristics and may lead to pair driving safety.
Page 170: Tires
Tires and wheels The tire inflation pressure should be Tire damage checked regularly, i.e. at least each time you refuel the vehicle. The preferred inter- Warning val for checking the tire inflation pressure, however, is before each trip. Driving over curbs or sharp-edged objects can cause damage to the tire substructure For more information on checking tire in- which is not visible from the outside.
Page 171: Storing Tires
Tires and wheels Tread depth Storing tires Do not allow your tires to wear down too Keep unmounted tires in a cool, dry place with as little exposure to light as possible. Pro- far. Grip levels on wet roads are signifi- tect tires from contact with oil, grease and cantly reduced at tread depths under gasoline/diesel.
Page 172: Loading Information
Tires and wheels The GVWR includes the weight of the vehi- Loading the vehicle cle, all occupants, fuel and cargo. The following labels on the vehicle show The GAWR is the total allowable weight how much weight it may properly carry. that can be carried by a single axle (front or Tire and loading information label rear).
Page 173: Seating Capacity
Tires and wheels Step 1: locate the statement "The combined weight of occupants and car- go should never exceed XXX kg or XXX lbs." on your vehicle's label. Step 2: determine the combined weight of the driver and passengers that will be riding in your vehicle. Step 3: subtract the combined weight of the driver and passengers from XXX kg or XXX lbs.
Page 174: Certification Label
Tires and wheels This is for illustrative purposes only. Be sure to use the actual load limit for your vehicle stated on the vehicle's tire and load- ing information label ( page 171). Example 1 Example 2 Example 3 Step 1 Combined weight limit 1500 lbs 1500 lbs...
Page 175 (227 kg – 63.5 kg = 163.5 kg). any cargo you are carrying in the vehicle to prevent exceeding your Sprinter tow vehi- For further information on vehicle and trail- cle's rear GAWR. The tongue load is 10% of...
Page 176: Pressure
Tires and wheels The tire inflation pressure should be Recommended tire inflation pressure checked regularly, i.e. at least each time you refuel the vehicle, and should only be Warning adjusted on cold tires. The preferred inter- Follow recommended tire inflation pressures. val for checking the tire inflation pressure, however, is before each trip.
Page 177: Temperature
Tires and wheels Tire inflation pressure changes by approxi- mately 1.5 psi (0.1 bar) per 18 °F (10 °C) of air temperature change. Keep this in mind when checking tire inflation pressure where the temperature is different from the outside temperature. For example: If the inside temperature is 68 °F (20 °C) and the outside temperature is 32 °F...
Page 178 Tires and wheels pressure after the vehicle has been parked Checking tire inflation pressure manually for at least 3 hours or driven less than 1 mile (1.6 km) at an ambient temperature Follow the steps below to achieve correct of approximately 68 °F (20 °C). tire inflation pressure: The cold tire inflation pressure must not Remove the cap from the valve on one...
Page 179: System (Tpms)
Tires and wheels Checking tire inflation pressure elec- Always adjust tire inflation pressure accord- tronically with the Tire Pressure Moni- ing to the tire and loading information label toring System (TPMS) (vehicles without on the driver's door B-pillar. steering wheel buttons) Underinflated tires wear excessively and/or USA only: unevenly, adversely affect handling and fuel...
Page 180 Tires and wheels Reactivating the TPMS Please note that the TPMS is not a substitute for proper tire maintenance, and it is the driv- The TPMS must be reactivated when you er's responsibility to maintain correct tire have adjusted the tire inflation pressure to pressure, even if underinflation has not a new level (e.g.
Page 181 Tires and wheels The tire pressures of the individual Tire pressure inquiries are made using the wheels are stored as the new reference multifunction display. The present inflation values if they are determined to be pressures are displayed only after a few plausible for the tire pressure monitor.
Page 182 Tires and wheels As an added safety feature, your vehicle has Warning been equipped with a Tire Pressure Monitor- ing System (TPMS) that illuminates a h The TPMS does not warn you against incor- low tire pressure indicator lamp when one or rectly selected tire inflation pressures and more of your tires is significantly underin- does not warn you when the tire pressure is...
Page 183 Tires and wheels Observe the recommended tire inflation pres- If a condition causing the TPMS to malfunc- sure on the tire and loading information label tion develops, it may take up to 10 minutes for on the tire inflation pressure label on the driver's the system to signal a malfunction using the door B-pillar page 174).
Page 184 Tires and wheels Potential problems associated with un- 3. Ride comfort and vehicle stability derinflated and overinflated tires Proper tire inflation contributes to a com- fortable ride. Overinflation produces a jar- Proper tire inflation pressure is essential to ring and uncomfortable ride. the safe and satisfactory operation of your vehicle.
Page 185: Sizes
Tire load rating Tire sizes for Sprinters Tire load rating 6 is a numerical code as- sociated with the maximum load a tire can Sprinter support. 2500 LT 245/75 R 16 120/116 N For example, a load rating of 120 corre-...
Page 186 Always observe the speed rating of the win- Always replace rims and tires with the same ter tires installed on your Sprinter. If the maxi- designation, manufacturer and type as shown mum speed for which your tires are rated is on the original part.
Page 187 Tires and wheels The TIN is a unique identifier which facili- For information regarding rotation (spin- tates efforts by tire manufactures to notify ning) direction, see "Direction of rotation" purchasers in recall situations or other ( page 169). safety matters concerning tires and gives DOT (Department Of Transportation) purchasers the means to easily identify such tires.
Page 188 Tires and wheels Maximum tire load Maximum tire inflation pressure The maximum tire load is the maximum This is the maximum permissible tire infla- weight the tires are designed to support. tion pressure for the tire. Warning Do not overload the tires by exceeding the specified load limit as indicated on the tire and loading information label on the driver's door B-pillar.
Page 189: Accessory Weight
Tires and wheels Tire ply material This marking tells you about the type of Another metric unit for air pressure. There cord and number of plies in the sidewall are 14.5038 pounds per square inch (psi) and under the tread. to 1 bar;...
Page 190: Gvwr
Tires and wheels GTW (Gross Trailer Weight) Normal occupant weight The GTW is the weight of the trailer plus The number of occupants the vehicle is de- the weight of all cargo, equipment, lug- signed to seat, multiplied by 68 kg gage, etc.
Page 191: Maximum Load
Tread could result in changes to steering, han- The portion of a tire that comes into con- dling, and braking of your Sprinter. This tact with the road. can cause unpredictable handling, and stress the steering and suspension com- Treadwear Indicators ponents.
Page 192: Wear Pattern
If applicable to your vehicle's tire configu- not drive the vehicle. Consult an authorized ration, tires can be rotated according to Sprinter Dealer. the tire manufacturer's recommended in- Only use genuine wheel bolts approved and tervals in the tire manufacturer's warranty specified for your vehicle's rims.
Page 193: Winter Tires
Rotate the tires by axle. Never change Have your vehicle winterproofed at the the direction of rotation of your tires. onset of winter at an authorized Sprinter Dealer. This service includes the following: Make sure that on each axle just one...
Page 194: In Winter
Adapt your driving style accordingly. Have the spare tire replaced with a winter tire at the nearest authorized Sprinter Dealer.
Page 195: Snow Chains
Sprinter. For approved snow chains, and conditions for use. please contact your authorized Sprint- er Dealer. use of snow chains may be prohibited depending on location.
Page 196: Indicator
Before carrying out maintenance operations brands should be used. Please contact and repairs, please make sure that you read the relevant sections of the technical docu- your Sprinter Dealer to obtain the neces- mentation, such as: sary information. No lubricant additives should be used.
Page 197: Service Due Date
Press the & or * button on the steering wheel repeatedly until you see Missing the service due date the following in the display, for exam- An authorized Sprinter Dealer, can reset ple: the service indicator when the service has ¯...
Page 198: Air Cleaner
Cleaning and care of the vehicle Air cleaner for the air-conditioning Cleaning and care of the vehicle system in the rear compartment Warning An increased amount of sand or dust may collect in the air cleaner when you drive on Many care products can be hazardous.
Page 199: Cockpit
Switch off the radio or the rear-view art. MB care products are available from camera monitor, and allow it to cool any authorized Sprinter Dealer. off. The following topics deal with the cleaning Clean the display surface with a com-...
Page 200: Headlamps
In such cases, consult an authorized blades. The windshield wipers could other- Sprinter Dealer. wise move and injure you. Repair damage caused by loose chippings and remove the following substances immedi-...
Page 201: Rear View Camera Lens
Cleaning and care of the vehicle Plastic trims Do not use dry, coarse or hard cloths and do not scrub or use high pressure. You will other- wise scratch or damage the surfaces. Light soiling Wipe plastic parts with a damp, lint- free cloth (e.g.
Page 202: Automatic Car Wash
Cleaning and care of the vehicle Do not use dry, coarse or hard cloths and ag- Engine cleaning gressive cleaning agents. Do not scrub or use Do not allow water to enter the intake and high pressure. You will otherwise scratch or ventilation openings.
Page 203: On Construction Sites
Stone chips. Stones trapped between the authorized Sprinter Dealer which has the tires can be thrown out while the vehicle is in necessary specialist knowledge and tools to motion and injure other road users or dam- carry out the work required.
Page 205 Vehicle equipment Where will I find...? What to do if ...? Replacing remote control batteries Replacing bulbs Replacing the wiper blades Flat tire Draining the fuel filter Bleeding the fuel system Releasing the parking lock manually Battery Jump-starting Towing Fuses...
Page 206: Vehicle Tool Kit
Where will I find...? Vehicle equipment This Operator’s Manual describes all fea- tures, standard or optional, potentially available for your vehicle at the time of purchase. Please be aware that your vehicle might not be equipped with all features described in this man- ual.
Page 207: Chock
Where will I find...? Take road hazard lamp 3 out of the Warning triangle bracket. Chock Panel van/crewbus Warning triangles behind the driver's seat Remove warning triangles 1 from the brackets upward. Road hazard lamp Wheel chock in the load/passenger com- The road hazard lamp is located in the stor- partment age compartment in the driver's door.
Page 208: Fire Extinguisher
Where will I find...? First-aid kit Fire extinguisher The first-aid kit is located in the storage compartment in the co-driver's door. Fire extinguisher in front of the co-driver's seat base. Pull tabs 2 upward. 1 Locked 2 Unlocked Take fire extinguisher 1 out of the bracket.
Page 209 Where will I find...? Panel van/crewbus Use the pump lever to raise the spare wheel beyond the rear end of the spare Open the rear doors. wheel bracket. Insert a screwdriver into recesses 2 and pry off covers 1. Warning Using the wheel wrench from the vehi- When the spare wheel is removed, the center cle tool kit ( page 204), now unscrew...
Page 210 Where will I find...? Assemble the pump lever for the jack Premium tire sealant and slide it into sleeve on spare wheel bracket 4. Raise spare wheel bracket 4 using the pump lever and release right securing hook 1. Slowly lower spare wheel bracket 4 to the ground.
Page 211: Accident
Indicator and warning lamps in the instrument cluster Sprinter Dealer. There is a risk of an accident Warning and injury if this work is carried out incorrect- The operating safety of your vehicle could be affected if maintenance work is carried out incorrectly.
Page 212: Malfunction
( page 223). Stop your vehicle as soon as it is safe to do so. Do not drive any further. Consult an authorized Sprinter Dealer. Warning EBV has been deactivated due to undervoltage. The bat- tery may not be being charged.
Page 213: Indicator Lamp
Continue driving, but with even greater care. Consult an authorized Sprinter Dealer as soon as pos- sible. Warning BAS has been deactivated due to a malfunction.
Page 214 The battery may not be being charged. gine is running. The brake system is still available with the normal braking effect. Continue driving, but with even greater care. Consult an authorized Sprinter Dealer immediately. The yellow ABS in- Warning dicator lamp is lit ®...
Page 215: Indicator Lamp
Engine power output may be reduced. Also observe the messages in the display on vehicles with steering wheel buttons ( page 223). Continue driving, but with even greater care. Consult an authorized Sprinter Dealer as soon as pos- sible. Warning ®...
Page 216: Wear Indicator
( page 158). the engine is start- If there is visible oil loss from the engine, have the fault ed or while the vehi- rectified immediately at an authorized Sprinter Dealer. cle is in motion.
Page 217: Indicator
If the oil level is correct, have the malfunction rectified gine is started or as soon as possible at an authorized Sprinter Dealer. while the vehicle is in motion. The engine oil level indicator is malfunctioning.
Page 218: Reserve Fuel Warning Lamp
Run the engine for approximately 1 minute at idling speed. Consult an authorized Sprinter Dealer if the coolant warning lamp remains lit. The fuel filler cap is not closed.
Page 219: Indicator Lamp
Have the vehicle checked at an authorized Sprinter engine is running. Dealer as soon as possible. In some states it is required by law that you must contact a qualified specialist workshop immediately after the en- gine diagnostic indicator lamp lights up.
Page 220: Indicator Lamp
USA only: Combination low Observe messages in the display ( page 220). tire pressure/ Have the TPMS checked at an authorized Sprinter TPMS malfunction Dealer as soon as possible. indicator lamp for After the malfunction has been remedied, the combination...
Page 221 What to do if ...? the tire to overheat and can lead to tire fail- flash for approximately 1 minute, and then re- ure. Underinflation also reduces fuel efficien- main continuously illuminated. This sequence cy and tire tread life, and may affect the will continue upon subsequent vehicle start- vehicle's handling and stopping ability.
Page 222 These messages will contin- Sprinter Dealer. There is a risk of an accident ue to be shown in the display until their and injury if this work is carried out incorrect- cause has been eliminated.
Page 223: Display Messages
30 seconds. The message TPMS is also displayed after 30 seconds. The TPMS is malfunctioning. Have the TPMS checked at an authorized Sprinter Dealer as soon as possible. The message is displayed for 30 seconds. The message TPMS is also displayed after 30 seconds.
Page 224 20 times. Have the DEF tank cleaned and refilled at an autho- rized Sprinter Dealer as soon as possible. In addition, the å yellow DEF indicator lamp lights up and a warning tone sounds.
Page 225: Display Messages
ISO 22241. Have the DEF tank cleaned and refilled at an autho- rized Sprinter Dealer as soon as possible. The exhaust gas aftertreatment system is defective or an emissions-relevant malfunction has occurred. This mal- function or fault can damage the exhaust gas aftertreat- ment.
Page 226 500 miles (800 km). Then a warning tone sequence sounds and the engine can only be started another 20 times. Have the DEF tank cleaned and refilled at an autho- rized Sprinter Dealer as soon as possible.
Page 227: Display Message
Continue driving, but with even greater care. Consult an authorized Sprinter Dealer as soon as pos- sible. Tire pres. Adjust The pressure in one or more tires is too low or there is a pres.
Page 228: Display Message
Have wheels with wheel electronics units mounted at an authorized Sprinter Dealer. Symbol messages on vehicles with steering wheel buttons Display messages Possible cause/consequences and Solutions å...
Page 229: Display Message
The DEF reducing agent is contaminated, diluted or is not compliant with ISO 22241. Have the DEF tank cleaned and refilled at an autho- rized Sprinter Dealer as soon as possible. The exhaust gas aftertreatment system is defective or an emissions-relevant malfunction has occurred. This mal- function or fault can damage the exhaust gas aftertreat- ment.
Page 230: Display Message
Visit work- shop The brake pads/linings have reached their wear limit. Have the brake pads/linings replaced as soon as pos- sible at an authorized Sprinter Dealer. Check The TPMS detects a loss of pressure in at least one tire. If tire(s) the tire pressure monitor has detected the affected wheel, the wheel position is also displayed.
Page 231 Consult an authorized Sprinter Dealer if the message remains displayed. Cornering The left-hand front cornering lamp is malfunctioning lt. left Consult an authorized Sprinter Dealer as soon as pos- sible. Cornering The right-hand cornering lamp is malfunctioning lt. right Consult an authorized Sprinter Dealer as soon as pos- sible.
Page 232 The engine or the catalytic converter could be damaged. If the oil level is correct, have the malfunction rectified as soon as possible at an authorized Sprinter Dealer. Engine oil You are attempting to check the engine oil level even level though the engine is running.
Page 233: Display Message
The left-hand low-beam headlamp is malfunctioning left Halogen headlamp: change the bulb as soon as pos- sible ( page 245). Bi-xenon headlamp: consult an authorized Sprinter Dealer as soon as possible. Low beam The right-hand low-beam headlamp is malfunctioning right Halogen headlamp: change the bulb as soon as pos- sible ( page 245).
Page 234 Sprinter Dealer. Third brake The third brake lamp is malfunctioning. This message will lamp only appear if all LEDs have failed Consult an authorized Sprinter Dealer as soon as pos- sible. Turn signal The left-hand turn signal is malfunctioning. left Change the bulb as soon as possible ( page 245).
Page 235: Display Message
The brake system is still available with the normal braking effect. Continue driving, but with even greater care. Have the system checked immediately at an autho- rized Sprinter Dealer. Visit work- Warning shop ASR has been deactivated due to a malfunction. Cruise control is also switched off as a result.
Page 236 Sprinter Dealer. There is a risk of an accident incorrectly. As a result, you could lose control and injury if this work is carried out incorrect- of your vehicle and cause an accident.
Page 237 As a result, you could lose control Sprinter Dealer. There is a risk of an accident of your vehicle and cause an accident. Also, and injury if this work is carried out incorrect-...
Page 238 Note that excessively long attempts to start the engine may drain the battery. If the engine still will not start after several starting at- tempts: Consult an authorized Sprinter Dealer. The engine does not start. The fuel tank has been run dry. You can hear the starter Refuel the vehicle ( page 154).
Page 239: Automatic Transmission
As a result, you could lose control Sprinter Dealer. There is a risk of an accident of your vehicle and cause an accident. Also, and injury if this work is carried out incorrect-...
Page 240: Malfunctions
As a result, you could lose control Sprinter Dealer. There is a risk of an accident of your vehicle and cause an accident. Also, and injury if this work is carried out incorrect-...
Page 241: Problems
As a result, you could lose control Sprinter Dealer. There is a risk of an accident of your vehicle and cause an accident. Also, and injury if this work is carried out incorrect-...
Page 242: Malfunctions
As a result, you could lose control Sprinter Dealer. There is a risk of an accident of your vehicle and cause an accident. Also, and injury if this work is carried out incorrect-...
Page 243: Lost
Sprinter Dealer. Report the loss immediately to the vehicle insurers. If necessary, have the mechanical locks replaced. Your authorized Sprinter Dealer will be happy to obtain a replacement for you. The key can no longer be The on-board voltage is too low.
Page 244: Fogged-Up
As a result, you could lose control Sprinter Dealer. There is a risk of an accident of your vehicle and cause an accident. Also, and injury if this work is carried out incorrect-...
Page 245: Malfunctions
As a result, you could lose control Sprinter Dealer. There is a risk of an accident of your vehicle and cause an accident. Also, and injury if this work is carried out incorrect-...
Page 246 Always replace all the batteries at the same time. It is advisable to have the bat- teries changed at an authorized Sprinter Dealer. Remove old batteries from the battery Warning tray.
Page 247: Bi-Xenon Headlamps
PY 16 W Sprinter Dealer. In particular, work relevant 2 Turn signal PY 21 W to safety or on safety-related systems must be carried out at an authorized Sprinter Deal- 3 Halogen headlamp: H7 55 W low-beam headlamp Bi-xenon headlamp:...
Page 248: Headlamps
Replacing bulbs Press catches 1 down. Open the hood ( page 156). Swing housing cover 2 in the direc- Turn bulb holder 1 and the bulb coun- tion of the arrow and remove it. terclockwise and remove the holder. Press down on the bulb, turn it counter- clockwise and remove it from bulb holder 1.
Page 249: Brake Lamp
Replacing bulbs Rear bulbs Example illustration of chassis Bulb Model 8 Perimeter lamp/side R 5 W marker 9 Turn signal PY 21 W a Brake lamp P 21 W b Reverse lamp P 21 W c Rear foglamp P 21 W (driver's side) Panel van/crewbus d Tail lamp...
Page 250: License Plate Lamp
Replacing bulbs Switch off the lighting. License plate lamp W 5 W Undo screws 1 and remove the rear lamp unit in the direction of the arrow. Remove the connector. Switch off the lighting. Insert a screwdriver or similar imple- ment into recess 2 and carefully pry off lens 1.
Page 251: Identification Lamps
Replacing bulbs Press the bulb into the bulb holder and Entry lamp W 5 W screw it out in a counterclockwise di- rection. Press the new bulb into the bulb holder and screw it in clockwise. Replace lens 2 and retighten screws 1.
Page 252: Rear Interior Lamps
3 back. Have the interior lamps in the overhead con- Align lamp housing 1 on the left and trol panel changed at an authorized Sprinter Dealer which has the necessary specialist knowl- engage it. edge and tools to carry out the work required.
Page 253 Replacing the wiper blades Fold wiper arms 3 away from the Replacing the wiper blades windshield. Press two retaining clips 2 together in Warning the direction of the arrow and fold wip- Wiper blades are wear parts. Change the wip- er blade 1 away from wiper arm 3.
Page 254: Changing A Wheel
Flat tire position the jack under the appropriate Warning jacking point only ( page 254). Check that the jack is correctly seated under the Vehicles not equipped with Tire Pressure jacking point before raising the vehicle. Monitoring System (TPMS): the jack must be placed on a firm, level For safety reasons, we recommend that you surface.
Page 255 Flat tire Remove the spare wheel from the spare wheel bracket ( page 206). For wheels with wheel bolts, remove the wheel cover. From the jack's three-part pump lever, assemble the medium rod and the rod with the largest diameter as a wheel wrench extension.
Page 256 Sprinter Dealer. In particular, work relevant to safety or on safety-related systems must be carried out at an authorized Sprinter Dealer.
Page 257 Tighten all wheel nuts finger-tight. tronic components. Only have the tires changed at an authorized Lowering the vehicle Sprinter Dealer. Slowly open the jack's pressure re- lease screw one turn using the pump Warning lever ( page 254) and lower the vehi- cle slowly.
Page 258: Tightening Torque
Hit the center of the hub cap to engage authorized Sprinter Dealer. it on the wheel. Loose wheel nuts or bolts could cause the ve- hicle to lose a wheel while it is in motion.
Page 259: Premium Tire Sealant
Sprinter Immediately change out of clothing that Dealer. has been in contact with tire sealant.
Page 260 Flat tire Shake tire sealant bottle 8. Unscrew and remove the cap from valve 7 on tire sealant bottle 8. Press angle bracket 2 on hose 3 of the electric air pump all the way onto valve 7 of tire sealant bottle 8 and clamp it in place.
Page 261 Flat tire Pull knob a out of valve core Turn knob a clockwise until the valve extractor c as far as the stop. core is firmly screwed into tire valve d. This pulls the valve core into the valve core extractor and seals it against the Do not pull the valve core extractor from the tire valve while the valve core is unscrewed from valve core extractor stop.
Page 262 Flat tire Start the engine. Press I on electric air pump switch 1. The electric air pump is switched on. The tire sealant is then pumped into the tire and the tire pressure is in- creased. Allow the electric air pump to run for at least 10 minutes until tire sealant bot- tle 8 is completely empty and a mini- mum tire pressure of 43.5 psi (3.0 bar)
Page 263 Flat tire Twin tires, outer wheel If the valve insert is damaged or lost when it is unscrewed, you can use the valve insert of the The tire valve is on the inside of the outer tire sealant bottle after you have used the tire wheel and should be horizontal on the left- sealant.
Page 264: Flat Tire
Flat tire Press I on electric air pump switch 1. After filling with tire sealant The electric air pump is switched on. Turn the pressure release screw on The tire sealant is then pumped into pressure gauge 5 counterclockwise the tire and the tire pressure is in- and bleed the system.
Page 265: Draining
Sprinter Dealer. In particular, work rele- Apply the handbrake and move the se- vant to safety or on safety-related systems lector lever to position P. must be carried out at an authorized Sprinter Dealer. Switch off the engine and open the hood ( page 156).
Page 266: Manually
Dispose of the collected liquid in an en- vironmentally responsible manner. Environmental note Have the drained liquid disposed of at an authorized Sprinter Dealer. Drain the fuel filter again if the : in- Remove cover cap 1. dicator lamp remains lit.
Page 267: Disconnecting
Switch off all electrical consumers. Have the batteries removed at an autho- Switch off the engine and take the key out of rized Sprinter Dealer which has the neces- the ignition lock before you loosen or disconnect sary specialist knowledge and tools to the terminal clamps.
Page 268: In The Driver's Footwell
Battery Removing/installing the floor covering Removing the battery cover in the in the driver's footwell driver's footwell To remove: undo screws 3 and re- Undo screws 2 and slide cover 1 in move trim 2. the direction of the arrow. Remove floor covering 1.
Page 269: Auxiliary
Battery Disconnecting the auxiliary battery Remove the key from the ignition lock. Open the hood ( page 156). Loosen the bolts of retainer 3 pre- venting the battery from moving around. Auxiliary battery in the engine compart- ment Loosen the negative terminal of the battery first and remove it so that the negative terminal cannot come into contact with the positive terminal.
Page 270: Recharging
Jump-starting Recharging the battery Jump-starting If the starter battery in the battery case in Warning the driver's footwell is discharged, the en- gine can be jump-started from another ve- Only charge the battery in well-ventilated ar- hicle using jump leads. For this purpose, eas.
Page 271: Connection Point
The red protective cap springs back to from the donor battery. its initial position when terminal clamp 1 is removed from the jump- starting connection point. You can now switch on the lights. Have the battery checked at an authorized Sprinter Dealer. Example...
Page 272: Towing
Towing Do not exceed a towing speed of 31 mph Tow-starting (50 km/h); otherwise, the transmission could be damaged. Your vehicle is equipped with an automatic transmission. Do not tow-start your vehicle. Turn the key to position 2 in the igni- tion lock.
Page 273: Towing
Towing If your vehicle is equipped with a trailer-tow Towing the vehicle in the event of hitch, use this as a towing fixture. particular malfunctions Installing the front towing eye With transmission damage Press the bottom of cover 1 in the di- rection of the arrow and remove it.
Page 274: Main
Any authorized Sprinter Dealer will be glad to advise you on the subject. Warning Only use approved fuses with the specified amperage for the system in question and do not attempt to repair or bridge a blown fuse.
Page 275 Fuses Fuses Fuse and relay block SRB No. Consumer Amp. No. Consumer Amp. Horn 15 A 13 Cigarette lighter/glove 15 A box lighting/radio Electric steering lock 25 A ESTL (electronic ignition 14 Diagnostic socket/light switch EIS) switch/instrument clus- Electronic ignition 10 A switch EIS 15 Front heating system...
Page 276: Diesel
Fuses No. Consumer Amp. No. Consumer Amp. 24 Diesel engine 10 A 17 Motion detector/ 10 A components convenience interior lighting 25 12V socket 25 A (center console) 18 Air conditioning in the 7.5 A rear Fuse block F55/1 No. Consumer Amp.
Page 277: In The Driver's Seat
Fuses To open: adjust the seat to its highest Fuse box in the driver‘s seat position ( page 68). The fuse box is located in the base of the Press both latching springs 1 down driver‘s seat on the outboard side. and remove the cover.
Page 278 Fuses No. Consumer Amp. No. Consumer Amp. Electronic selector level 10 A 24 12V socket, driver's seat 15 A module ESM base Terminal 15, tapping 10 A 25 12V socket rear right, 15 A wire body builder, drop load/passenger com- side/3-way tipper partment Roof ventilator/siren...
Page 279 Vehicle equipment Genuine Sprinter parts Vehicle electronics Service products and lubricants Rims and tires Tire inflation pressure Lashing points and carrier systems Identification labels...
Page 280: Tampering With
Vehicle electronics Every authorized Sprinter Dealer maintains Tampering with the engine a stock of genuine Sprinter parts for main- electronics tenance and repair work. Work on the engine electronics and all asso- Over 6000 retailers around the world guar-...
Page 281: Retrofitting
– Diesel Exhaust Fluid (DEF) an authorized Sprinter Dealer. In particular, Service products are tested for suitability work relevant to safety or on safety-related in our assemblies. Approved service prod-...
Page 282: Engine Oils
New Vehi- marks. cle Limited Warranty. Use only approved engine oils that comply with the Sprinter Specifications for Service Products Warning and official ACEA and/or API classifications. En- Service products constitute a health hazard.
Page 283 Service products and lubricants Valid MB oil specification sheets for your vehicle: 228.51 229.31 229.51 They are of a high quality standard and have a beneficial effect on: engine wear fuel consumption The maximum oil change interval can only emissions be achieved using oils of a particularly high qual- ity grade.
Page 284: Fuels
Switch off the engine before refueling. You can obtain further information from Always follow basic safety rules when work- any authorized Sprinter Dealer. ing with any combustible material. We recommend that you only use engine oil of the same quality grade and SAE class...
Page 285: Bio Diesel
Only use commercially available vehicular with a maximum of up to 5% biodiesel by ULSD (ultra-low sulfur diesel) FUEL volume) in the Sprinter CDI engines. (15 ppm SULFUR MAXIMUM). As Biodiesel can be produced from a vari- To prevent malfunctions, diesel fuel with...
Page 286: Diesel Exhaust Fluid (Def)
These substanc- You can obtain further information from es may only be mixed within the vehicle's any authorized Sprinter Dealer. fuel tank. Diesel Exhaust Fluid (DEF) Add the flow improver to the diesel in good DEF is the reducing agent for the exhaust time, i.e.
Page 287: Storage
Service products and lubricants Containers made of aluminum, copper, cop- Warning per alloys as well as unalloyed or galvanized steel are not suitable for storing DEF. If stored in When opening the DEF fuel filler cap at high these types of containers, DEF could cause con- outside temperatures, ammonia vapors may stituents of these metals to dissolve and damage escape.
Page 288: Refrigerant
Engine cooling system protect aluminum parts be used. The facto- ry-approved service products are suitable The use of aluminum components in for Sprinter engines and can be mixed with Sprinter engines requires that anticorro- the original anti-corrosion/antifreeze sive/antifreeze specifically formulated to...
Page 289: Anticorrosion/Antifreeze Fluid
For Observe the MB Specifications for Service coolant composition and water quality, Products, Sheet 325.0. contact your authorized Sprinter Dealer. Coolants, lubricants, Service Product name/product etc. interval...
Page 290: Capacities
Service products and lubricants Power steering Coolants, lubricants, Service Product name/product etc. interval number sheet Power steering fluid — Mobil ATF-D, Exxon Mobil Cor- 236.3 poration or equivalent 1. Power steering, no fluid service required Rear axle Coolants, lubricants, Service Product name/product etc.
Page 291: Consumption
Service products and lubricants Fuel consumption Diesel Exhaust Fluid (DEF) consumption Fuel consumption depends on: Depending on the vehicle version, the DEF the vehicle version consumption for the vehicle is either: the style of driving approximately 2322 MPG (0.10 l/ the operating conditions 100 km) for version 2500 the fuel grade used...
Page 292 Warning mance in conjunction with the driving safety sys- Loose wheel nuts or bolts could cause the ve- tems on your Sprinter such as ABS, BAS, ASR or ® hicle to lose a wheel while it is in motion. This...
Page 293 Tire inflation pressure Vehicle model type 2500 3500 Summer tires – – All-season tires LT 245/75 R16 120/116N LT 215/85 R16 115/112N LT 215/85 R16 115/112Q Winter tires LT 245/75 R16 120/116N LT 215/85 R16 115/112N M+S . M+S . 1.
Page 294: Maximum Load-Bearing Capacity
Lashing points and carrier systems Tire Permissible axle loads (see certification label) Front axle Rear axle 3970 lbs 4080 lbs 4410 lbs 5360 lbs 7060 lbs 7720 lbs (1801 kg) (1851 kg) (2000 kg) (2431 kg) (3202 kg) (3502 kg) LT 215/85 R 16 —...
Page 295: Maximum Roof Load
Identification labels Roof carrier systems Identification labels Maximum roof load and minimum number Vehicle identification labels of pairs of roof rack supports on vehicles The vehicle safety certification label with with: the vehicle identification number (VIN), the paint code number, and the data for the Maximum Minimum permissible weights is located on the base...
Page 296 Identification labels Example incomplete vehicle safety certifi- Example engine compartment cation label (U.S. vehicles) 4 VIN (embossed on the engine compart- ment rear bulk) 5 Engine number (stamped on the crank- case) 6 Emission control information label and engine oil warning label Example vehicle safety certification label (Canada vehicles) Example emission control information label...
Page 297 Identification labels Tire labels The tire and loading information label the tire inflation pressure label is located on the driver's door B-pillar. Each label shows the required tire pressure values for the specified genuine tire set. The tire and loading information label also gives the number of seats and permissible load.

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