Diagnose & Repair; Top Troubleshooting Cases - Packard Bell computer Quick Start & Troubleshooting Manual

H
E L P D E S K
D & R
IAGNOSE
We all experience problems with our computer from time to time... Before calling us, please read the
following. This troubleshooting guide will help you diagnose and solve some common problems. Please note
that the solutions proposed in either one of the cases below may not be limited to that specific case and may
be used to solve other computer issues.

Top Troubleshooting Cases

Have a look at the 'symptoms' described below, see if they match the problem you encounter with your
computer and follow the steps to fix the issue. Also remember to read our recommendations in the
Computing
section (page 28) to get the most of your computer and prevent problems in the future.
Quick Start & Troubleshooting Guide
38 -
EPAIR
Check the latest fixes on www.packardbell.com. Our online
Troubleshooter can help you find solutions in a few clicks!
Nothing Displays on the Screen (page 39)
The Screen Freezes when the Packard Bell Logo Displays (page 40)
The Screen Freezes when the Windows Logo Displays (page 41)
The Windows Desktop Displays, but the Operating System is not stable (page 42)
The Screen Displays Applications, but They Crash or Run Erratically (page 43)
Safe