Samsung DCS Compact User Manual page 22

FORWARD TO VOICE MAIL
Each station may be programmed to allow or deny the ability to forward intercom calls
to voice mail. When denied this can save valuable message time in the voice mail
system.
CALL HOLD (EXCLUSIVE)
Outside calls can be placed on exclusive hold at any keyset by pressing the HOLD key
twice during a call. Calls placed on exclusive hold can only be retrieved at the keyset
that placed the call on hold. Intercom calls are always placed on exclusive hold.
CALL HOLD (SYSTEM)
Outside calls can be placed on system hold at any station. Users may dial the access
code or press the HOLD button. Calls on system hold may be retrieved at any station.
CALL HOLD (REMOTE)
Outside calls can be placed on hold at a remote station. This feature allows calls to be
answered at one keyset and placed on hold at another station. This allows time for the
user to proceed to that station or allows the party that the call was intended for to have
that call placed at their station. The call or trunk button will flash at the remote hold
station.
CALL PARK AND PAGE
Each C.O. line has its own park zone. This simple method eliminates confusion and
ensures that a park zone is always available. Pressing the PAGE key parks the call
automatically. There are no extra buttons to press and there is no lost time looking for
a free zone.
CALL PICKUP
With directed call pickup, users can answer calls ringing at any station by dialing a
code plus that station's extension number. Calls can be picked up from a station group
in a similar manner. The group pickup feature allows users to answer any call ringing
within a pickup group. There are 20 pickup groups available. A station cannot be in
more than one pickup group. To employ this feature, users either dial the access code
or press the assigned feature button followed by the pickup group number.
CALL WAITING/CAMP-ON
Busy stations are notified that a call is waiting (camped-on) when they receive a tone.
The tone will be repeated at a programmable interval. Keysets receive an off-hook ring
signal through the speaker and single line stations receive a tone in the handset. The
volume of the camp-on tone can be set by the station user. Camped-on calls will follow
Forward No Answer if a Forward No Answer destination has been set.
4.1.6
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