Troubleshooting; Soundgrid Preferences - Waves MultiRack SoundGrid V9.5 Troubleshooting Manual

4.

Troubleshooting

If an ERR appears in the MultiRack SoundGrid status window while the MRSG is
loaded, follow these steps to inspect all settings and the system components:

SoundGrid Preferences

1) Click on the Waves Tab.
2) Go to Window  Preferences.
3) If you see the SoundGrid network NOT found
set to None, open the dropdown menu, and set it to your console's Ethernet card.
4) If you see the SoundGrid network NOT found
already set to your console's Ethernet card, check the following:
a) If Link Status is UP, and Link Speed is 100Mbps, it means that the I/O and
SoundGrid Server are disconnected.
b) If Link Status is DOWN, and Link Speed is N/A, it might be for one of the
following reasons:

The Switch is turned off or not compatible -
C - SoundGrid Compatible

The Ethernet cable is disconnected or defective on the Console (host)
computer.

Some of all cables are possibly too long or not compatible –
refer to Appendix D - Ethernet Cables for SoundGrid Systems.
If the SoundGrid Preferences are set correctly and the issue persists, check the
SoundGrid Inventory window next .
message, and Local LAN Port is
message, and Local LAN Port is
Please refer to Appendix
Switches.
Please
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