Related Manuals for Waves MultiRack SoundGrid V9.7
Summary of Contents for Waves MultiRack SoundGrid V9.7
- Page 1 Waves MultiRack SoundGrid V9.7 for DiGiGrid MGO/MGB MADI-Enabled Consoles Troubleshooting Guide...
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Page 2: Table Of Contents
Appendix C: SoundGrid-Compatible Switches ..............29 Appendix D: Ethernet Cables for SoundGrid Systems ............30 Appendix E: Internet Protocol Version 6 (TCP/IPv6) ............32 Appendix F : Compatible Plugins & Latency Chart .............. 34 10. Contact Waves Tech Support ..................... 39... -
Page 3: Introduction
1. Introduction The objective of this document is to help you troubleshoot Waves MultiRack SoundGrid for MADI-enabled consoles. This guide is written under the assumption that you have read and followed the setup instructions available on our website before attempting to fix your problem. -
Page 4: Components Required For Establishing A Multirack Soundgrid System
Ethernet cables: Standard Cat 5e or Cat 6 Ethernet cables. See a list of supported length per cable type and application in Appendix D: Ethernet Cables for SoundGrid Systems. • USB flash drive with activated licenses for Waves SoundGrid-compatible plugins and the MultiRack SoundGrid application. -
Page 6: Proper System Configuration
3. Proper System Configuration This section displays the basic windows and settings of an operational Waves MultiRack SoundGrid system. To establish a proper system configuration, follow the setup instructions below, which are also available online on our Downloads page: 1. Launch the MultiRack SoundGrid application. - Page 7 4. Plug-in Manager Tab Settings: The plugin version you intend to use and have licenses for is checked. 5. Go to Audio > SoundGrid Inventory...
- Page 8 SoundGrid Inventory Settings: Sample Rate: Matches the state of the console. Network and Driver Latency: Correct settings depend on the server in use; driver latency depends on the driver (host computer). IO: MGB or MGO is assigned and status is On. MR: MultiRack is assigned and status is On.
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Page 9: Troubleshooting
4. Troubleshooting If the message appears in the MultiRack SoundGrid status window at any point after MultiRack SoundGrid has loaded, take the following steps to inspect all settings and system components: SoundGrid Preferences 1. Go to the Preferences window. PC: File > Preferences Mac: MultiRack SoundGrid >... -
Page 10: Soundgrid Inventory
3. If you see the SoundGrid network NOT found message, and Local LAN Port is already set to the LAN port connected to your SoundGrid network, check the following: a. If Link Status is UP and Link Speed is 1000 Mbps, this means that the I/O and the SoundGrid server are disconnected. - Page 11 IO: MGB/MGO Sample Rate If the sample rate appears as N/A, this may be for the following reasons: • MGB/MGO is not assigned. • If MGB/MGO is assigned but appears as N/A, the unit is not properly connected to the network or power supply.
- Page 12 SoundGrid Servers Once you’ve confirmed that the I/O is functioning properly and is not the cause of the problem, check the SoundGrid server/s: 1. If SG Server Status is On, assign the device. It should be functional now. 2. If the SG Server Status is N/A, unassign it and press Refresh. 3.
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Page 13: Soundgrid Connections
SoundGrid Connections Go to Audio > SoundGrid Connections. 1. Make sure that the following connections are set up properly: a. Source MGB/MGO (1-128) to Destination MultiRack (1-128). b. Source MultiRack (1-128) to Destination MGB/MGO (1-128). 2. Turn individual connections On. -
Page 14: How Do I Know Which Version Is Installed
MultiRack SoundGrid, select “Properties,” and check the General tab. • Mac: Go to Applications > Waves > MultiRack, right-click on the file named MultiRack SoundGrid, and select “Get Info.” Only the latest installer for each major version is available on our website. To make sure you have the latest version installed on your machine, check at http://www.waves.com/downloads/multirack... - Page 15 On Mac computers, if a plugin added to the latest installer is missing, simply run the latest installer from our website and it will update your plugins. The images below illustrate how hovering the mouse over a component in the Inventory window displays the current firmware version installed.
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Page 16: What Is Installed
Macintosh HD > Users > Your User > Library > Preferences o Macintosh HD > Library > Application Support > Waves > SoundGrid Firmware o Macintosh HD > Library > Application Support > Waves > SoundGrid IO Modules •... -
Page 17: Physical Connection
7. Physical Connection The basic connections are illustrated in the image below: Switch A 1GB switch is required due to the amount of information flowing between the I/O and the servers. Insufficient link speed of various components will result in missing or N/A listings within the Inventory window. - Page 18 address and port name. When you select the proper port and all components are connected and recognized, the message “SoundGrid Network Found” will be displayed. 2. Control: Midi Control the MultiRack SoundGrid via your iLive serface. 3. Plug-in Manager: Please note: MultiRack V9.7 supports V9 plugins only.
- Page 19 Rescan Present Licenses When you prepare a session and are routing without licenses, the plugin does not process audio, but you can still assign inserts and FX and load the plugin. To enable a disabled plugin: • Connect your USB flash drive (V9). •...
- Page 20 Sample Rate: This field displays the sample rate. MultiRack SoundGrid is slaved to the console’s sample rate at all times, and this field cannot be edited. Sample rate information is derived through the M-Waves I/O. If the I/O is faulty, disconnected, unrecognized, or unassigned, the Sample Rate field will display N/A.
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Page 21: Faqs
Q: How do I rename racks? A: It is possible to rename racks by clicking on Untitled next to the Rack On button and rename Q: What do I need to do when a "Please select Waves Public API (WPAPI) Folder" message window appears? A: If the file doesn't exist, or if you’ve selected the wrong folder, MultiRack will load without racks. - Page 22 Q: What should my Network Latency be set to? A: Network Latency refers to the processing latency. In general, lower settings will reduce the latency. However, keep in mind that lower latency settings will result in higher CPU loads. Please see the correct settings below: Minimum Network Latency Settings 48 kHz...
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Page 23: Licenses
Q: What should I do if I get an authorization prompt stating that I don’t have a license to use a certain plugin? A: First, log into your Waves online account to view which licenses and version you own. Launch the Waves Licenses Center and make sure the licenses appear on a connected device. -
Page 24: Appendices
The following plugins were used for these tests: C4 Multiband Compressor, SSL E-Channel, IR-Live, and L3 Multimaximizer. Each rack was fully loaded with a specific plugin until maximum load was reached. M-Waves cards were used as audio interfaces in these tests. - Page 25 The following plugins were used for these tests: C4 Multiband Compressor, SSL E-Channel, H-Delay, and TrueVerb. Each rack was fully loaded with a specific plugin until maximum load was reached. M-Waves cards were used as audio interfaces in these tests.
- Page 26 The following plugins were used for these tests: C4 Multiband Compressor, SSL E-Channel, H-Delay, and TrueVerb. Each rack was fully loaded with a specific plugin until maximum load was reached. M-Waves cards were used as audio interfaces in these tests.
- Page 27 The following plugins were used for these tests: C4 Multiband Compressor, SSL E-Channel, H-Delay, and TrueVerb. Each rack was fully loaded with a specific plugin until maximum load was reached. M-Waves cards were used as audio interfaces in these tests.
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Page 28: Appendix B: How To Reset The Mgb/Mgo
Appendix B: How to Reset the MGB/MGO DiGiGrid MGB and MGO units have a reset button. Resetting the device will bring it back to its factory settings. The settings will then need to be updated, via the Inventory window, to work with the current SoundGrid configuration. -
Page 29: Appendix C: Soundgrid-Compatible Switches
Appendix C: SoundGrid-Compatible Switches Since Waves SoundGrid is an Ethernet-based protocol, it requires a network switch to connect all its components. For proper functioning, you will need to use a gigabit switch that supports jumbo frames. The following switches have been tested and certified for use with SoundGrid systems: •... -
Page 30: Appendix D: Ethernet Cables For Soundgrid Systems
SoundGrid system: • I/Os: o Waves I/O card for DiGiCo o WSG-Y16 card for Yamaha o M-Waves card for Allen & Heath (features an integrated 3-port switch) o DiGiGrid MGB (coaxial) or MGO (optical) MADI interfaces • SoundGrid Servers (SGS): http://www.waves.com/live-sound/soundgrid-servers. - Page 31 A Note on Using Joints (Cable Extenders) Joints or cable extenders should be used with care, as some models do not have electrically connected shielding, and using these might cause problems in areas with interference. Total cable length, including the joint, may not exceed the above maximal cable length per node. Note: We have tested the above cables with only one joint per line.
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Page 32: Appendix E: Internet Protocol Version 6 (Tcp/Ipv6)
Appendix E: Internet Protocol Version 6 (TCP/IPv6) Internet Protocol Version 6 is the latest Internet protocol that needs to be turned on for the SoundGrid server to work. IPv6-related issues may occur under two circumstances: 1. SoundGrid server is assigned and status is N/A: 2. - Page 33 Mac: Note: The instructions below refer to OSX 10.6.8 (Snow Leopard) or lower. In higher OSX versions, IPv6 is automatically on. 6. Go to System Preferences > Network. 1. Choose the network adapter you are using for your SoundGrid network, and click on “Advanced.”...
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Page 34: Appendix F : Compatible Plugins & Latency Chart
Appendix F : Compatible Plugins & Latency Chart Certain Waves plugins need to buffer the audio in order to process, resulting in what is known as latency. The table below indicates how much latency (in samples) is produced by each Waves plugin. - Page 35 DeEsser Doppler Doubler Dugan Automixer Eddie Kramer Bass Channel 44.1 kHz: 493 88.2 kHz: 602 48 kHz: 500 96 kHz: 618 Eddie Kramer Drum Channel 44.1 kHz: 410 88.2 kHz: 562 48 kHz: 417 96 kHz: 578 Eddie Kramer Effects Channel Eddie Kramer Guitar Channel Eddie Kramer Vocal Channel Enigma...
- Page 36 Kramer Master Tape 48 kHz: 64 96 kHz: 128 Kramer PIE Compressor L1 Ultramaximizer L2 Ultramaximizer L3 Multimaximizer 48 kHz: 3840 96 kHz: 7680 L3 Ultramaximizer 48 kHz: 3840 96 kHz: 7680 L3-LL Multimaximizer L3-LL Ultramaximizer Linear Phase Equalizer 2679 5360 Broadband Linear Phase Equalizer...
- Page 37 OneKnob Phatter OneKnob Pressure OneKnob Wetter PAZ Analyzer PS22 Split / X-Split PS22 Spread REDD.17 REDD.37-51 Renaissance Axx Renaissance Bass Renaissance Channel Renaissance Compressor Renaissance DeEsser Renaissance Equalizer Renaissance Reverb Renaissance Vox RS56 Passive EQ S1 Stereo Imager Scheps 73 SoundShifter 6946 13,858...
- Page 38 V-EQ3 / V-EQ4 Vocal Rider WNS Waves Noise Suppressor WLM Loudness Meter W43 Noise Reduction...
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Page 39: Contact Waves Tech Support
Monday–Thursday: 4:00 am–Midnight (EST) Friday: 9:00 am–Midnight (EST) Saturday–Sunday: 11:00 am–6:00 pm (EST) Saturday: Urgent live sound requests only, also via VIP line +1-865-909-9277 Waves Tech Support is reserved for customers whose products are currently covered by the Waves Update Plan.
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