Customer Service - SoftBank 842P User Manual

Customer Service

If you have questions about SoftBank handsets or services, please call General Information.
For repairs, please call Customer Assistance.
Check phone number before you dial.
SoftBank Mobile Customer Center SoftBank Mobile Customer Center
From a SoftBank handset, dial toll free at From a SoftBank handset, dial toll free at
157 for General Information or 157 for General Information or
113 for Customer Assistance 113 for Customer Assistance
Call these numbers toll free from landlines. Call these numbers toll free from landlines.
Subscription Area Subscription Area
Hokkaido, Aomori, Akita, Iwate, Yamagata, Miyagi, Hokkaido, Aomori, Akita, Iwate, Yamagata, Miyagi,
Fukushima, Niigata, Tokyo, Kanagawa, Chiba, Saitama, Fukushima, Niigata, Tokyo, Kanagawa, Chiba, Saitama,
Ibaraki, Tochigi, Gunma, Yamanashi, Nagano, Toyama, Ibaraki, Tochigi, Gunma, Yamanashi, Nagano, Toyama,
Ishikawa, Fukui Ishikawa, Fukui
Aichi, Gifu, Mie, Shizuoka Aichi, Gifu, Mie, Shizuoka
Osaka, Hyogo, Kyoto, Nara, Shiga, Wakayama Osaka, Hyogo, Kyoto, Nara, Shiga, Wakayama
Hiroshima, Okayama, Yamaguchi, Tottori, Shimane, Hiroshima, Okayama, Yamaguchi, Tottori, Shimane,
Tokushima, Kagawa, Ehime, Kochi, Fukuoka, Saga, Nagasaki, Tokushima, Kagawa, Ehime, Kochi, Fukuoka, Saga, Nagasaki,
Oita, Kumamoto, Miyazaki, Kagoshima, Okinawa Oita, Kumamoto, Miyazaki, Kagoshima, Okinawa
SoftBank Mobile Global Call Center SoftBank Mobile Global Call Center
From outside Japan, dial +81-3-5351-3491 From outside Japan, dial +81-3-5351-3491
(Please take care to dial the correct number. (Please take care to dial the correct number.
International charges will apply to this call.) International charges will apply to this call.)
Service Center Service Center
General Information General Information
Customer Assistance Customer Assistance
General Information General Information
Customer Assistance Customer Assistance
General Information General Information
Customer Assistance Customer Assistance
General Information General Information
Customer Assistance Customer Assistance
Toll Free Number Toll Free Number
0088-240-157 0088-240-157
0088-240-113 0088-240-113
0088-241-157 0088-241-157
0088-241-113 0088-241-113
0088-242-157 0088-242-157
0088-242-113 0088-242-113
0088-250-157 0088-250-157
0088-250-113 0088-250-113
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