Using Attendant-Basic Operation; Selecting A Call; Connecting To A Call; Placing A Call On Hold - Telecor VS1 Installation, Configuration & Operating Manual

Using Attendant—Basic Operation

Selecting a Call

1. Click the text portion of the call description in the Calls list of the Calls window.
Selecting a call

Connecting to a Call

1. Click the Call button next to the call description in the Calls list of the Calls window.
•
Connecting to a second call automatically places a currently connected call on hold.
Connecting to a call

Placing a Call On Hold

1. In the Calls window, click the call description to select a call, or click the Call button to
answer a call.
2. Click the Hold button in the Calls window.
•
The call status symbol changes to the hourglass.

Taking a Call Off Hold

1. Click the Hold status button next to the call description in the Calls list of the Calls window.

Disconnecting a Call

1. In the Calls window, click the call description to select a call, or click the Call button to
answer a call.
2. Click the Disconnect button in the Calls window.

Transferring a Call to an Extension Unannounced

1. In the Calls window, click the call description to select a call, or click the Call button to
answer a call.
2. Click the extension in the Extensions list of the Extensions window to which you want to
transfer the call.
174
Click call description
to select a call
Click the Call button
to connect a call
Station Options