Telecor VS1 Manuals

Telecor VS1 Manuals

Manuals and User Guides for Telecor VS1. We have 1 Telecor VS1 manual available for free PDF download: Installation, Configuration & Operating Manual

Telecor VS1 Installation, Configuration & Operating Manual

Telecor VS1 Installation, Configuration & Operating Manual (281 pages)

PC-based expandable

Brand: Telecor | Category: Telephone System | Size: 6 MB

Table of Contents

Important Safety Instructions
4
Table of Contents
5
Introduction
13
- Using this Guide
  14
- Conventions in this Guide
  14
- Font Styles Used
  15
Hardware

16
- Hardware Overview
  17
  - Telecor Voice Server (TVS) Model 200
    18
    
    Hardware Specifications
    18
    
    I/O Port and IRQ Usage
    19
  - Port Expansion Unit (PEU)
    21
    
    Peu 205
    21
    
    Peu 200
    21
    
    Hardware Specifications
    22
  - Dry Contact Unit (PV-DCU-100)
    23
    
    Hardware Specifications
    23
  - Cut-Over Box
    24
    
    Hardware Specifications
    24
  - Host Adapter Cards
    25
    
    Hardware Specifications
    25
  - Caller ID Option Module
    26
    
    Hardware Specifications
    26
  - 10Base-T Network Interface Card
    27
    
    Hardware Specifications
    27
  - T1 Interface Card
    28
    
    Hardware Specifications
    28
  - TVS VGA Video Card
    29
    
    Hardware Specifications
    29
  - SC200 Switch Card
    30
    
    Hardware Specifications
    30
  - Computer Telephony Interface Module (CTIM)
    31
    
    Hardware Specifications
    31
  - PC Option Module (PCOM)
    32
    
    Hardware Specifications
    32
  - ACD Status Board
    33
    
    ACD Status Board Manufacturer
    33
- Hardware Configuration & Installation
  34
  - Configuring the PEU 250
    34
    
    Cut-Over Functioning on the PEU 250
    34
  - Configuring the PEU 205 and 200
    35
  - Rack Mount Setup
    37
  - Wall Mount Setup
    38
  - PEU Wiring Requirements
    39
    
    Terminal Blocks
    39
  - Connecting the Telecor Voice Server (TVS)
    40
    
    TVS to PEU 250
    40
    
    TVS to PEU 205
    41
  - Installing Additional Peus
    42
  - External Contacts - PEU 205
    43
VS1 Installation, Configuration & Operating Guide

43
Tel-Site

62
Vs1 Editor

93
- Overview of Vs1 Editor
  94
- Activation Keys
  95
  - Receiving Activation Keys
    95
  - Installing Activation Keys
    96
- Adapter Setup
  97
- Automatic Call Distribution
  98
  - Creating an ACD
    99
    
    ACD Account Codes
    99
  - Configuring an ACD
    101
    
    Over
    102
    
    Queued Call Age Is
    102
    
    Zero Agents Are Logged in
    103
- Auto Attendants (Aa)
  104
  - The Four Basic Functions of Auto Attendants
    104
  - Preconfigured Auto Attendants
    105
    
    Reviewing the Default Auto Attendant
    106
  - Creating an Auto Attendant
    107
  - Caller Greeting
    108
    
    Caller Greeting - Play Message
    108
    
    Caller Greeting - Say Phrase
    110
    
    Caller Greeting - Say Current Date & Time
    111
    
    Caller Greeting - Run System Command File
    111
  - Get Caller Response
    112
  - Caller Response Handler
    113
    
    Caller Response
    113
    
    Caller Response - Touch Tone
    114
    
    Caller Response - Multi-Digit Number
    114
VS1 Installation, Configuration & Operating Guide

114
- Caller Response - Number Range
  115
- Caller Response - Caller Response Timeout
  115
- Sending the Caller to Another Procedure
  115
- Assigning a System Action
  116
- System Action - Transfer to an Extension
  116
- System Action - Transfer to an Outside Line
  117
- System Action - Dial a Number
  118
- System Action - Play Message
  118
- System Action - Record Message
  120
- System Action - Say Phrase
  121
- System Action - Say Current Date and Time
  122
- System Action - Run System Command Script
  122
- Default System Action
  123
- Importing an Auto Attendant Procedure
  123
- Viewing the Auto Attendant Script
  124
- Caller ID Routing
  125
  - Routing Calls from a Specific Area Code
    126
- Command Scripts
  127
  - Default Command Scripts
    128
  - Running a Command Script from the TVS Command Prompt
    129
  - Running a Command Script from a Phone
    129
  - Running a Command Script from an Auto Attendant
    129
  - System Commands
    131
  - Conference Rooms
    131
- Conference Rooms
  136
- DID & Dnis Routing
  137
  - Configuring a Port for T1 Service
    137
    
    Assigning the Port as a CO Line
    137
    
    Configuring the Port for DID or DNIS
    138
  - Setting up a DID or DNIS Routing Table
    139
- Forced Accounts
  141
- Function Keys
  142
- Guest Mail Boxes
  144
- Least Cost Routing
  145
  - How a Long Distance Call Is Routed
    146
- Line Pools
  147
- Loop Tapes
  149
  - Changing a Voice File Playing as a Loop Tape
    150
- Page Zones
  151
- Port Configurations
  153
  - Creating a New Configuration
    153
  - Copying a Complete Configuration
    154
  - Replicating Individual Port Settings
    155
  - Setting up a CO Port Type
    158
  - Setting up an Extension Port Type
    160
- Program Password
  164
  - Removing a Program Password
    164
- Scheduled Events
  165
- System Speed Dial
  167
  - Dialing System Speed Dials from a Station Option
    167
- System Configuration 1
  168
- System Configuration 2
  171
- Toll Restrictions
  173
- Work Groups
  176
- Validating the Configuration
  178
  - Displaying Errors
    178
- Vs1 Editor - Limited Feature Version
  179
Station Options

180
- Station Options Overview
  181
  - Overview of Attendant
    182
    
    Product Features
    183
    
    Requirements
    183
    
    Includes (Part Number: PVS-SCT-A01)
    183
  - Using Attendant-Basic Operation
    184
    
    Selecting a Call
    184
    
    Connecting to a Call
    184
    
    Placing a Call on Hold
    184
    
    Taking a Call off Hold
    184
    
    Disconnecting a Call
    184
    
    Transferring a Call to an Extension Unannounced
    184
    
    Transferring a Call to an Extension Announced
    185
    
    Transferring a Call to an Extension's Voice Mail
    185
    
    Making an Outside Call
    185
    
    Making an Inside Call
    185
  - Overview of Connect
    186
    
    Product Features
    187
    
    Requirements
    187
    
    Includes (Part Number: PVS-SCT-T01)
    187
  - Using Connect-Basic Operation
    188
    
    Making a Call
    188
    
    Disconnecting a Call
    188
    
    Answering a Call
    188
    
    Redialing a Number
    188
    
    Placing a Call on Hold
    188
    
    Transferring a Call - Announced
    189
    
    Transferring a Call - Unannounced
    189
    
    Transferring a Call to Voice Mail
    189
    
    Transferring a Call to Your Voice Mail
    189
  - Overview of Display Phone Model 200 (DP200)
    190
    
    Product Features
    191
  - Using the DP200-Basic Operation
    191
    
    Making an Internal Call
    191
VS1 Installation, Configuration & Operating Guide

191
Reference

208
- Overview of Reference
  209
- Default Extensions & Access Codes
  210
  - Default Extensions
    210
  - Access Codes
    210
- Direct Inward System Access (Disa)
  211
  - DISA Example
    211
  - Enabling DISA on a CO Port
    211
  - Setting up a DISA Password on an Extension Port
    213
- Dsp Volume Adjustments
  214
- Setting the System Date and Time
  217
- Telecor Voice Server Flow Charts
  218
  - Inbound CO Call
    218
  - Outbound CO Call
    219
  - Call Transfer
    220
  - Auto Attendant-Single Procedure
    221
  - Auto Attendant-Multiple Procedure
    222
  - Automatic Call Distributor
    223
- Line Status Symbols
  224
- Telecor Voice Server System Commands
  226
- Recording Voice Files
  228
- Pre-Recorded Message List
  230
  - Phrase List
    231
- Scheduled Disk Optimization
  232
- Station Message Detail Recording (Smdr)
  233
VS1 Installation, Configuration & Operating Guide

243
- Interpreting Day SMDR Data
  244
  - Codes for Port Type (Field 3) of Day SMDR Data
    244
- Vs Call Accounting
  245
  - Requirements
    245
- Verifying Co Disconnect Signals
  248
- T1 Interface Card Configuration
  250
  - T1 Interface Card Parameter Setup Using Tel-Site
    250
  - T1 Interface Card Setup Using VS1 Editor
    255
    
    Adapter Setup
    255
    
    Configuring a T1 Port as a CO Line
    256
    
    Configuring a T1 Port for DID or DNIS
    256
    
    Setting up a DID or DNIS Routing Table
    257
  - T1 Interface Card Diagnostics
    259
    
    T1 Status Screen
    260
    
    T1 Interface Card Checklist
    263
- Glossary of Terms
  264
Index

274

Advertisement

Advertisement

Related Products

Telecor Categories

Amplifier Conference System Telephone System

Telephone

Telephone Clock

More Telecor Manuals