Wireless Network Connection - Kodak EasyShare EX1011 User Manual

Troubleshooting and support
If...
Cannot copy pictures from
Kodak EasyShare software.

Wireless network connection

For software installation and wireless frame setup, see the Wireless Setup Guide.
Problem
Frame cannot connect to
the wireless network —
"Wireless network not
found" appears.
36
Try one or more of the following
■
Make sure your frame and computer are on.
■
Make sure the USB cable is securely connected
■
Make sure you have installed the latest version of EasyShare
software (page
■
From My Collection in EasyShare software, make sure the
pictures are in the Picture Tray.
Possible causes and/or solutions
■
Make sure you have a wireless router and that it is
broadcasting the SSID, or enter the SSID manually.
■
Make sure your frame and computer are on.
■
Make sure you have installed Windows Media player 11 and
you have allowed sharing in Media player.
■
Make sure the wireless router and network are running before
the frame begins scanning for a network.
■
Make sure you are within the operating range of the network.
Move the frame into the same room with the router.
■
Check for sources of interference in the wireless signal, such as
a microwave oven or a cordless telephone.
■
Check with your router manufacturer for a possible firmware
update.
■
Make sure your frame is using the latest firmware. Check
www.kodak.com/go/digitalframesupport
1).
www.kodak.com/go/support
(page 15).
for updates.