10 Troubleshooting - Roche CoaguChek XS Plus Operator's Manual

10 Troubleshooting

The CoaguChek XS Plus meter continually checks its systems for unexpected and unwanted
conditions. These may arise for technical reasons (defective components or consumables, envi-
ronmental factors) or due to handling and procedure errors.
Depending on the circumstances, a message may appear on the display of the meter. These
messages are marked with an icon, either
sage. All messages displayed by the system are accompanied by a description of the error and a
possible solution.
Take the action suggested on screen to resolve the problem. If the error disappears, you may
continue using the meter as desired. If the problem persists, contact Roche (see page 137).
The two different message types are illustrated below:
Message
I-001: Battery Low
Battery Low
I-001
The battery is getting low.
Replace or recharge
battery pack as soon as
possible.
E-101: Patient ID
Required
Patient ID Required
E-101
A patient ID is required.
Enter a valid patient ID.
for a status message, or
Description
Status message
Touch to proceed with the next step.
Error message
Touch to exit this message. Perform the suggested step(s) to
solve the problem.
Troubleshooting
for an error mes-
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