Roche CoaguChek XS PST Correction Of Service Manual

Roche CoaguChek XS PST Correction Of Service Manual

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TP-01142
12/02/20
URGENT MEDICAL DEVICE CORRECTION
CoaguChek
Patients
®
CoaguChek XS Meters for Patient Self-Testing Use (CoaguChek XS PST) —
Possible Misinterpretation of Displayed Measuring Units
This Urgent Medical Device Correction (UMDC) only affects patients using:
Product
CoaguChek XS meter
If you are currently using the CoaguChek Vantus meter, please DISREGARD this
document.
n
The CoaguChek XS PT test strips are not affected by this issue.

Issue ____________________________________________________________________

You are receiving this Urgent Medical Device Correction (UMDC) because records indicate
that you were shipped a CoaguChek XS PST meter. This document provides important
information about your meter. Please read this entire document.
n
The CoaguChek XS PST meter is provided to U.S. customers pre-set to the
measuring unit INR. There are two additional measuring units on the
meter: %Quick (%Q) and Seconds (Sec). In the U.S., the most accepted
unit of measure is INR. Unless your physician has instructed you to
monitor in a unit other than INR, results should be reported in INR.
Roche has been made aware of the following issues:
• The measuring unit of some patient CoaguChek XS PST meters was inadvertently changed
by the operator during use from INR to %Quick or Seconds, resulting in a CoaguChek XS
test result perceived to be different from the laboratory result in INR.
• A value displayed in %Quick or Seconds was misinterpreted by a patient as an INR result,
and the misinterpreted result was significantly higher than the patient's actual INR.
• In the above instances, the result produced in %Quick or Seconds was not alleged to
be inaccurate.
9115 Hague Road
Roche Diagnostics
PO Box 50457
Corporation
Indianapolis, IN 46250-0457
USA
over...
CoaguChek XS PST

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Summary of Contents for Roche CoaguChek XS PST

  • Page 1 INR, results should be reported in INR. Roche has been made aware of the following issues: • The measuring unit of some patient CoaguChek XS PST meters was inadvertently changed by the operator during use from INR to %Quick or Seconds, resulting in a CoaguChek XS test result perceived to be different from the laboratory result in INR.
  • Page 2 The current User Manual for your meter does not contain instructions on how to change measuring units on the CoaguChek XS PST meter. This UMDC provides instructions on how to ensure your meter is displaying INR results. Roche is updating the User Manual and the package insert labeling for the test strips accordingly.
  • Page 3 Patient Instructions, continued ____________________________________________ Check the Measuring Unit for Your INR Test Result, continued Unless your doctor has instructed you to measure in a unit other than INR (i.e., %Quick or Seconds), you must confirm that the measured result is displayed as “INR” prior to using or reporting the result.
  • Page 4 3. Turn off the meter by pressing the power button, which looks like a circle with an “I” inside: You have now ensured these important meter settings are correct! If you need technical help, call the Roche Customer Support Center at 1-800-428-4674. TP-01142 page 4 of 5...
  • Page 5 • ensure that the measuring unit result is set to INR • provide instructions for resetting to INR units Questions _______________________________________________________________ Please contact the Roche Customer Support Center, Monday through Friday 7:00 a.m. to 11:00 p.m. EST, at 1-800-428-4674 if you have questions about the information contained in this UMDC.

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