Sync Troubleshooting - Ford MUSTANG 2015 Owner's Manual

CD Voice Commands
If you are listening to a CD, press
the voice button, and then any
E142599 of the commands in the
following table. If you are not listening to
a CD, press the voice button and, after the
tone, say, "CD", and then any of the
following voice commands:
"CD"
"Pause"
"Play"
"Play next track"
"Play previous track"
"Play track <1-512>"
"Repeat"
"Repeat folder"
"Repeat off"
"Repeat track"
Issue
There is excessive back-
ground noise during a phone
call.
During a call, I can hear the
other person but they
cannot hear me.
SYNC is not able to down-
load my phonebook.
Mustang (CZG) Canada/United States of America, enUSA, Second Printing
SYNC
(If Equipped)
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Phone issues
Possible cause(s)
The audio control settings
on your phone may be
affecting SYNC perform-
ance.
This may be a possible
phone malfunction.
This is a phone-dependent
feature.
318
"CD"
"Shuffle"
"Shuffle CD"
"Shuffle folder"
"Shuffle off"
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You need to indicate to the system which
track or folder to repeat or shuffle when
using these commands.
SYNC TROUBLESHOOTING
Your SYNC system is easy to use. However,
should questions arise, see the tables
below.
Use the website at any time to check your
phone's compatibility, register your
account and set preferences as well as
access a customer representative via an
online chat (during certain hours). Visit
www.SYNCMyRide.com,
www.SYNCMyRide.ca or
www.syncmaroute.ca for more
information.
Possible solution(s)
Review your phone's manual
about audio adjustments.
Try turning off the device,
resetting the device,
removing the device's
battery, then trying again.
Go to the website to review
your phone's compatibility.
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