Troubleshooting - D-Link DIR-280 User Manual

Secton 12 - Troubleshootng
Ths chapter provdes solutons to problems that can occur durng the nstallaton and operaton of the DIR-280. Read the followng
descriptions if you are having problems. (The examples below are illustrated in Windows
System, the screenshots on your computer will look similar to the following examples.)
1. Why can't I access the web-based configuration utility?
When entering the IP address of the D-Link router (192.168.0.1 for example), you are not connecting to a website on the Internet
or have to be connected to the Internet. The devce has the utlty bult-n to a ROM chp n the devce tself. Your computer must
be on the same IP subnet to connect to the web-based utlty.
• Make sure you have an updated Java-enabled web browser. We recommend the followng:
• Internet Explorer 6.0 or higher
• Netscape 8 or hgher
• Mozilla 1.7.12 (5.0) or higher
• Opera 8.5 or hgher
• Safari 1.2 or higher (with Java 1.3.1 or higher)
• Camno 0.8.4 or hgher
• Firefox 1.5 or higher
• Verify physical connectivity by checking for solid link lights on the device. If you do not get a solid link light, try using a different
cable or connect to a different port on the device if possible. If the computer is turned off, the link light may not be on.
• Disable any internet security software running on the computer. Software firewalls such as Zone Alarm, Black Ice, Sygate, Norton
Personal Firewall, and Windows
your firewall software for more information on disabling or configuring it.
D-Lnk DIR-280 User Manual

Troubleshooting

XP firewall may block access to the configuration pages. Check the help files included with
®
XP. If you have a dfferent Operatng
®
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