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This User Manual provides instructions on how to use your new device. However, some of
the information in this User Manual does not apply to your kajeet device. This includes the
following:
• Activation instructions provided by Sprint.
• Select services and features that are specific to Sprint, such as Sprint ID, Sprint TV, Sprint
Zone, TeleNav GPS Navigator, Sprint Mobile Wallet, Sprint HotSpot and voice mail to text
capability
• Customer service information (phone numbers and/or websites) for Sprint
• Warranty information (warranty terms are provided with device)
For questions regarding your device or service, please have your administrator
contact kajeet.
User Manual
www.kajeet.com/education
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Summary of Contents for Sierra Wireless 250U
- Page 1 User Manual This User Manual provides instructions on how to use your new device. However, some of the information in this User Manual does not apply to your kajeet device. This includes the following: • Activation instructions provided by Sprint. •...
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Page 2: What's In The Box
What’s in the Box _ Your Sprint 3G/4G USB 250U Get Started Guide (this guide) Faceplate Recycling Sprint SmartView Software Envelope Installation, Important Information booklet, and Terms and Conditions CD. -
Page 3: Before You Start
Before You Start _ Set Up Your Account Make sure your device is set up with a service plan on your Sprint account. For assistance, call 1-866-639-9565 to speak with a Sprint representative. Install Sprint SmartView Software 1. Insert the Installation CD into your computer’s CD drive. • The CD will auto-run. -
Page 4: Install Your Device
Install Your Device _ Insert the USB Device IMPORTANT: Insert the CD and install the software before you insert the device into your computer’s USB port. • Insert the device into an available USB port on your computer. • Your computer will detect the device and automatically install the drivers. - Page 5 Activate Your Device 1. With your device inserted, double-click the Sprint SmartView icon ( ) on your computer’s desktop. • Your device is designed to activate automatically and connect to either the Sprint Mobile Broadband network (3G) or the Sprint 4G network. • If both WiMAX (4G) and Mobile (3G) networks are available, you can use the Sprint SmartView window to select which network to use.
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Page 6: Manage Your Account
Manage Your Account _ Online: www.sprint.com • make a payment, see your bills, enroll in online billing • check usage and account balance • see or modify the details of your Sprint service plan • get detailed instructions and download content From a Phone • For any questions about your device or your Sprint service: Dial 1-866-639-9565 • For general questions about your Sprint account: Sprint Customer Service: Dial 1-888-211-4727 Business Customer Service: Dial 1-800-927-2199... - Page 7 Helpful Sprint Information _ Total Equipment Protection The protection you need so you can be worry free Should anything happen to your device, you’ll have a worry-free way to ensure that you get connected again soon. • Coverage includes: Loss, theft, routine maintenance, physical or liquid damage, mechanical or electrical problems, or failure from normal wear and tear. • For more information: See the Total Equipment Protection brochure available at any participating retail location or go to sprint.com/tep for more details. To enroll within 30 days of activation, call 1-800-584-3666 Total Equipment Protection is a service provided by Asurion Protection Services, LLC, Continental Casualty...
- Page 8 Resources _ For Your USB Device • This Get Started guide to get you up and running. • User Guide – View the comprehensive User Guide for the Sprint SmartView software online at sprint.com/support. • Software - Download the latest version of the Sprint SmartView software at sprint.com/downloads.