Toshiba B-EP2DL SERIES Owner's Manual page 36

Symptom
The printer cannot
communicate via IrDA.
The printer cannot
communicate via USB.
The printer cannot
communicate via serial
interface (GH20 only)
The printer cannot
communicate via Bluetooth.
(GH30/GH32 only)
The printer cannot
communicate via wireless
LAN.
(GH40 only)
Printout is too light.
The printer received print
data but does not print.
Point to check (Cause)
The printer is communicating via
wireless communication. (GH30/GH40
only)
Communication conditions are incorrect. Set the communication conditions correctly
Issue mode is incorrect.
Transmission speed is incorrect.
The printer is not turned on.
Serial interface cable is connected.
(GH20 only)
The printer is communicating via
wireless communication. (GH30/GH40
only)
Issue mode is incorrect.
The printer is not turned on.
The interface cable is not connected
properly.
Issue mode is incorrect.
Communication conditions are improper.
The printer is not turned on.
Distance to the host is too far.
The printer is used in a location where it
is subjected to noise or interference.
The printer address is not correctly set
on the host.
Issue mode is incorrect.
The printer is not turned on.
Distance to the host is too far.
Obstacles block the radio wave.
The printer is used in a location where it
is subjected to noise or interference.
The printer address is not correctly set
on the host.
Channel setting for the access point or
host is incorrect.
Issue mode is incorrect.
The print head is dirty.
The media is not loaded properly.
Deteriorated media is used.
The media is not a TOSHIBA TEC
approved one
The STATUS lamp is lit or blinking.
The media is not loaded properly.
Terminate the wireless communication.
Select a correct issue mode.
Send data at correct transmission speed.
Turn on the printer.
Disconnect the RS-232C cable from the
printer.
Terminate the wireless communication
Select a correct issue mode.
Turn on the printer.
Completely connect the interface cable.
Select a correct issue mode.
Set the communication conditions
properly.
Turn on the printer.
Bring the printer close to the host within 3
m.
Avoid such location.
Correctly set the print address on the host.
Select a correct issue mode.
Turn on the printer.
Bring the printer within a wireless
coverage area.
Use the printer in a location with no
obstacles.
Avoid such location.
Correctly set the print address on the host
Avoid using a channel which interferes
with adjacent access points.
Select a correct issue mode.
Clean the print head.
Load the media properly.
Load a new media roll.
Use TOSHIBA TEC approved media.
Clear the error
Load the media properly.
35
Solution