Charge Error - Toshiba B-EP2DL SERIES Owner's Manual

Error Message
FLASH MEM FULL
LOW BATTERY
EXCESS HEAD TEMP
AMBIENT TEMP ERR
BATT. TEMP ERROR
HIGH VOLT. ERROR

CHARGE ERROR

Command error
example
PC001;0A00,0300,
Other error messages
****: The number of unprinted labels 1 to 9999 (in units of label)
When the printer does not operate properly
In the case of the following symptoms, please check the respective points and take corrective action.
Symptom
The printer does not turn on
by pressing the POWER
switch.
Fully charged battery is
loaded but the operating
time is short.
The printer cannot
communicate via IrDA.
Cause
The flash memory has insufficient area
for storing data.
Remaining battery capacity is low.
The print head temperature reached the
upper limit of the operating temperature.
The ambient temperature reached the
upper limit of the operating temperature.
The battery is extremely hot.
The battery voltage is abnormal.
An error was detected while charging
the battery.
When a command error occurs, up to 16
digits of alphanumeric or symbol are
displayed on the upper line of the LCD.
A hardware or software failure occurs.
Point to check (Cause)
The battery pack is not loaded correctly.
The battery life is expired.
The printer is not turned on.
Distance to the host is too far. .
Angle of the IrDA window is not proper.
Direct sunlight is coming into the IrDA
window
IrDA window is dirty.
Serial interface cable is connected.
(GH20 only)
Turn off the [POWER] button, then back
to on. Send data from the host to the
printer again. If the problem recurs,
please turn off the power and contact
TOSHIBA TEC service representative.
Turn off the printer, and replace the
battery pack with a fully charged one.
Stop printing and wait until the printer
automatically restores. If the problem
recurs, please turn off the power and
contact TOSHIBA TEC service
representative.
Stop printing until the ambient
temperature falls within the printer's
operating temperature range.
Turn off the printer, disconnect the power
adapter if connected, and wait until the
battery temperature falls within the
printer's operating temperature range.
Turn off the printer, remove the battery,
reload it, and turn on the printer again
If the problem recurs, please turn off the
power and contact TOSHIBA TEC
service representative.
It could be the end of battery life.
Replace the battery pack with a new one.
Turn off the [POWER] button, then back
to on. Send data from the host to the
printer again. If the problem recurs,
please turn off the power and contact
TOSHIBA TEC service representative.
Turn off the [POWER] button, then back
to on. If the problem recurs, please turn
off the power and contact TOSHIBA TEC
service representative.
Load a fully charged battery pack
correctly.
Load a fully charged new battery pack
correctly.
Turn on the printer.
Bring the printer close to the host so that
their IrDA windows face each other within
10cm.
Move the printer so that the IrDA window
face that of the host.
Avoid direct sunlight.
Clean the IrDA window.
Disconnect the RS-232C cable from the
printer.
34
Solution
Solution