Table of Contents
Advertisement
CarNetix PSU-PC19 Ver. 1.1 Pre-production Installation Manual
5.0 Conditions of Use
90-Day Limited Warranty
CarNetix warrants that the products it manufactures will be free from defects in materials and workmanship. The
warranty term for all products is 90 days beginning on the date of invoice. During the warranty period CarNetix
will repair or replace, at our discretion, products covered under this limited warranty that are returned to CarNetix
using a valid RMA number.
Service & Support
CarNetix provides a free on-line technical support forum for diagnosing hardware problems with your system
throughout the warranty period. Free technical support service is limited to configuration and operation of
hardware sold by CarNetix.
Returning Merchandise
If we determine that a part is defective a replacement can be after Purchaser obtains a Return Merchandise
Authorization (RMA) number. Purchaser must first contact us to obtain an RMA number before attempting to
return any part. Parts returned without first obtaining an RMA number shall not be accepted, repaired, or
replaced.
To obtain an RMA number, Purchaser must follow these procedures
1. Email us at
support@carnetix.com
to receive your RMA number;
2. The RMA Number must be used within TEN (10) DAYS, or it will not be honored;
3. The RMA Number MUST BE SHOWN CLEARLY ON YOUR SHIPPING LABEL;
4. CarNetix must receive all Returns before a replacement will be sent, unless a valid credit card number has
been given to secure payment for the replacement part;
5. Include a copy of the Invoice on which the product(s) was shipped to you;
6. All RMA Returns must be shipped to CarNetix with freight PREPAID. Any Returns with freight collect or COD
will be refused and returned to you;
7. CarNetix must RECEIVE all returned goods within the warranty period.
CarNetix can send the replacement part before you return the defective part if you provide us with your valid
credit card number to cover the cost of the replacement. You must return the defective part within fourteen (14)
days from date of delivery of the new part, or your credit card will be charged for the cost of the replacement part.
Please retain your shipping information, including tracking number. This will serve as your proof of return. A
replacement part will be sent to you after we receive the defective part from you if you cannot provide us with a
valid credit card number.
Limitation Of Liability
This limited warranty is contingent upon proper and normal use and installation, and does not cover damage due
to external causes, including but not limited to, accident, problems with electrical power, improper installation
techniques or materials, liquids, chemicals, oxidation, corrosion, exposure to the elements, servicing not
authorized by CarNetix, usage not in accordance with product instructions or specifications, failure to perform
required preventive maintenance, and problems caused by use of parts and components not supplied by
CarNetix.
CarNetix makes no express warranties or conditions beyond those stated in this warranty statement. CarNetix
disclaims all other warranties and conditions, express or implied, including without limitation implied warranties
and conditions of merchantability and fitness for a particular purpose.
Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply
to you.
CarNetix does not accept liability beyond the remedies set forth in this warranty statement or liability for incidental
- 27 -
Advertisement
Table of Contents
