I am unable to add a contact in my contacts
• Make sure that your SIM card contacts are not
full; delete some files or save the files in the
phone contacts (i.e. your professional or personal
directories)
My callers are unable to leave messages on my
voice mail
• Contact your network operator to check service
availability
I cannot access my voice mail
• Make sure your operator's voice mail number is
correctly entered in "My numbers"
• Try later if the network is busy
I am unable to send and receive MMS
• Check your phone memory availability as it might
be full
• Contact your network operator to check service
availability and check MMS parameters
• Verify the server center number or your MMS profile
with your operator
• The server center may be swamped, try again later
SIM card PIN locked
• Contact your network operator to obtain the PUK
code (Personal Unblocking Key)
I am unable to connect my phone to my computer
• Install Telecom T4010 Android Manager first of all
• Check that your USB driver is installed properly
• Open the Notification panel to check if the Android
Manager Agent has activated
• Check that you have ticked the checkbox of USB
debugging in Settings\Applications\Development\
USB debugging
• Check that your computer meets the requirements
for Telecom T4010 Android Manager Installation
• Make sure that you're using the right cable from
the box.
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I am unable to download new files
• Make sure there is sufficient phone memory for your
download
• Select the micro-SD card as the location to store
downloaded files
• Check your subscription status with your operator
The phone cannot be detected by others via
Bluetooth
• Make sure that Bluetooth is turned on and your
phone is visible to other users
• Make sure that the two phones are within
Bluetooth's detection range
How to make your battery last longer
• Make sure you follow the complete charge time
(minimum 3 hours)
• After a partial charge, the battery level indicator
may not be exact. Wait for at least 20 minutes after
removing the charger to obtain an exact indication
• Switch on the backlight upon request
• Extend the email auto-check interval for as long as
possible
• Update news and weather information on manual
demand, or increase their auto-check interval
• Exit background-running applications if they are not
being used for a long time
• Deactivate Bluetooth, Wi-Fi, or GPS when not in use
The phone becomes warm after prolonged calls,
game playing, internet surfing or running other
complex applications
• This heating is a normal consequence of the CPU
handling excessive data. Ending above actions will
make your phone return to normal temperature.
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Need help?
Do you have a question about the T4010 and is the answer not in the manual?