Limited Warranty - Telecom T4010 Getting Started

Telecom T4010 Limited

Limited Warranty

TCT Mobile North America LTD warrants to the
original retail purchaser of this wireless device, that
should this product or part thereof during normal
consumer usage and condition, be proven to be
defective in material or workmanship that results in
product failure within the first twenty-four (24)
months from the date of purchase as shown on your
original sales receipt. Such defect(s) will be repaired
or replaced (with new or rebuilt parts) at the
company's option without charge for parts or labor
directly related to the defect(s).
Batteries, power adapters, and other accessories sold
as in box items are also warranted against defects and
workmanship that results in product failure within the
first six (6) months period from the date of purchase
as shown on your original sales receipt. Such defect(s)
will be repaired or replaced (with new or rebuilt parts)
and the company's option without charge for parts or
labor directly related to the defect(s).
The limited warranty for your wireless device will be
voided if any of the following conditions occur:
• Non-compliance with the instructions for use or
installation, or with technical and safety standards
applicable in the geographical area where your
mobile phone is used;
• Connection to any equipment not supplied or not
recommended by TCT Mobile;
• Modification or repair performed by individuals not
authorized by TCT Mobile or its affiliates;
• Acts of god such as Inclement weather, lightning,
power surges, fire, humidity, infiltration of liquids or
foods, chemical products, download of files, crash,
high voltage, corrosion, oxidation;
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• Removal or altering of the wireless devices event
labels or serial numbers (IMEI);
• Damage from exposure to water or other liquids,
moisture, humidity, excessive temperatures or
extreme environmental conditions, sand, excess
dust and any condition outside the operating
guidelines;
• Defects in appearance, cosmetic, decorative or
structural items such as framing and non-operative
parts.
There are no express warranties, whether written, oral
or implied, other than this printed limited warranty or
the mandatory warranty provided by your jurisdiction.
In no event shall TCT Mobile or any of its affiliates
be liable for incidental or consequential damages of
any nature whatsoever, including but not limited to
commercial loss, to the full extent those damages can
be disclaimed by law. Some states do not allow the
exclusion or limitation of incidental or consequential
damages, or limitation of the duration of implied
warranties, so the preceding limitations or exclusions
may not apply to you.
How to obtain Support: Contact the customer care
center by calling (0800-53-043) or going to www.
alcatelonetouch.com. We have placed many self-help
tools that may help you to isolate the problem and
eliminate the need to send your wireless device in
for service. In the case that your wireless device is no
longer covered by this limited warranty due to time
or condition we have other options that you may
utilize our out of warranty repair options.
To obtain hardware repairs or replacement within the
terms of this warranty, contact TCT Mobile to get an
RMA number, include a copy of the original proof of
warranty coverage (e.g. original copy of the dated bill
of sale, invoice), the consumer's return address, your
wireless carrier's name, alternate daytime mobile
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