Help; Before Calling For Service - Orion OLMU-5520 User Manual

4.11. Help

• In order to move to Orion website, go to "Help" of menu bar "OrionDisplay HomePage".
ORION Homepage Log on
• Go to "Help" of menu bar  "Display Model Information"
OLMU-5520
• Go to "Help" of menu bar  "About" to check MSCS.
Checking MSCS Version
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5. Before calling for service

• Before calling for any repair, check the following and then refer to a near A/S center.
▶"Tick" sound from the main body.
- If there is no problem with the screen or sound, the "tick" sound
is likely to result from the cabinet lightly shrinking with the change
of room temperature. The sound does not affect product's
performance.
▶No image at upper and lower part of the screen.
- As for a screen which is over 16:9 in width (such as cinema-sized
one), no image may be displayed at upper and bottom part of the
screen.
▶Speckles or white lines on the screen
- Check whether the problem is caused by vehicle, streetcar, high-
voltage cable or neon sign, which emitting interference wave or
electromagnetic induction. Avoid any interfering object.
▶ Light leakage can be found at the edge areas around the
screen.
- If the light leakage is not detected at 1m from the screen, the panel
is considered as no defect.(SAMSUNG LCD applies the same
inspection standard)
- To minimize the light leakage, the monitor sets should be installed
with high accuracy in horizontal and vertical position.
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