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Summary of Contents for Mediatrix 3621
- Page 1 Discover the Power of Hardware Installation Guide ® Mediatrix 3600 Series Digital Gateways Mediatrix 3621 / 3631 / 3632 (E1 PRI) Product Version 2.0 Document Revision 15 March 2, 2012 RoHS COMPLIANT 2002/95/EC...
- Page 2 Refer to the Third Party Software Copyright Information addendum available on the Mediatrix Download Portal, which lists the third-party software modules along with any copyright and license information.
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Page 3: Table Of Contents
End User Technical Support.........................x Chapter 1 Overview ..........................1 Overview...............................1 Key Features ................................1 Mediatrix 3600 Connectors and Indicators ....................2 Product Serial Number Location ..........................2 Front Indicators and Connectors ..........................2 Rear Panel .................................. 3 Port Numbering Convention .........................6 WAN/LAN Slot –... - Page 4 Cleaning ..................................13 Hardware Installation ..........................14 Connecting Cables ..............................14 Chapter 3 Powering on the Mediatrix 3600..................15 IP Address Discovery or Configuration.......................15 Dynamic WAN IPv4 Address Discovery ........................15 Default Static WAN IPv4 Address Configuration ....................... 16 IPv6 Link Local Address Configuration ........................17 LAN Interface Access..............................
- Page 5 MTBF Value..............................40 Operating Environment..........................40 Dimensions and Weight..........................41 Warranty ..............................41 Appendix D Interface Card Installation Instructions................43 General Information ............................43 Interface Card Installation Instructions .......................43 Appendix E Glossary ..........................47 Appendix F List of Acronyms ....................... 51 Mediatrix 3600 – Digital Gateway...
- Page 6 Contents Mediatrix 3600 – Digital Gateway...
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Page 7: Preface
Thank you for purchasing the Mediatrix 3600 Series from Media5 Corporation. The Mediatrix 3600 Series ISDN VoIP Digital Gateways allow enterprises to lower communications costs over any IP link. The Mediatrix 3600 units constitute an ideal solution for enterprise voice applications or for connecting to a service provider’s broadband access. -
Page 8: Related Documentation
Dgw v2.0 Software Configuration Guide Describes how to configure and operate the Mediatrix 3600. Mediatrix 3600 Installation Guide This booklet allows you to quickly setup and work with the Mediatrix 3600. The booklet for your specific platform is available at: http://www.media5corp.com/quickstart ... -
Page 9: Document Conventions
Document Conventions Hardware Installation Guide Document Conventions The following information provides an explanation of the symbols that appear on the Mediatrix 3600 and in the documentation for the product. Warning Definition Warning: Means danger. You are in a situation that could cause bodily injury. Before you work on any equipment, you must be aware of the hazards involved with electrical circuitry and be familiar with standard practices for preventing accidents. -
Page 10: Obtaining Documentation
We appreciate your comments. End User Technical Support In order to maximize technical support resources, Media5 works through its partners to resolve technical support issues. All end users requiring technical support are encouraged to contact their vendor directly. Mediatrix 3600 – Digital Gateway... -
Page 11: Chapter 1 Overview
This chapter describes the Mediatrix 3600 connectors and indicators. Overview Provider-specific profiles ensure that the Mediatrix 3600 is a genuine plug and play solution. It offers a low total cost of ownership as it reduces installation and maintenance costs. Moreover, the Mediatrix 3600 integrates features such as TLS, SRTP, and HTTPS designed to bring enhanced security for network management, SIP signalling and media transmission aspects. -
Page 12: Mediatrix 3600 Connectors And Indicators
Mediatrix 3600 Service Slot sections for your specific model. Front LEDs All indicators (LEDs) located on the front panel are also duplicated on the rear of the Mediatrix 3600, which allows you to rack-mount the unit with the front or rear facing forwards. See “Location and Mounting Requirements”... -
Page 13: Rear Panel
Standards Supported • ETSI 300 753: Acoustic Noise The Mediatrix 3600 has four main sections on its rear panel. These sections may or may not be available depending on your Mediatrix 3600 model: WAN/LAN Slot: Contains the Ethernet connectors and their associated LEDs. - Page 14 Variable speed fan. The noise level complies with the ETSI 300 753 standard (63 dB for office, 75 dB for telecom environment). Reset Resets configuration parameters of the Mediatrix 3600 to default (known) values. It Default can be used to reconfigure the unit. See “RESET/DEFAULT Button”...
- Page 15 Hardware Installation Guide Rear Indicators All LEDs located on the front panel are also duplicated on the rear of the Mediatrix 3600, which allows you to rack-mount the unit with the front or rear facing forwards. See “Location and Mounting Requirements” on page 10 for more details.
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Page 16: Port Numbering Convention
EIA/TIA-464-B: Requirements for Private Branch Exchange (PBX) Switching Equipment Note: Service Slot 3 is available only on the Mediatrix 3632 model. Each slot has only one PRI connector. This connector has software configurable pin outs, and can be set in either Network or User mode. -
Page 17: Chapter 2 Installation
“Network Information” on page Installation Checklist The installation checklist lists the tasks for installing the Mediatrix 3600. Print a copy of this checklist and mark the entries as you complete each task. Include the completed checklist in your site log. -
Page 18: Site Log
Chapter 2 - Installation Safety Recommendations Site Log Media5 recommends that you maintain a site log to record all actions relevant to the Mediatrix 3600, such as: Installation: Print a copy of the installation checklist and insert it into the site log. -
Page 19: General Safety Practices
RJ-45 cables for the WAN and LAN connections. Unpacking and Inspection If you haven’t already done so, unpack the Mediatrix 3600 device. Carefully remove it from the package and packing material. The Mediatrix 3600 package contains the following items: ... -
Page 20: Location And Mounting Requirements
Water or moisture that could enter the casing of the Mediatrix 3600. The fan on the Mediatrix 3600 is not blocked or that the rear of the unit is not too close to the wall. The unit requires a minimum of 25 mm (1 in.) clearance. -
Page 21: Rack-Mounting
The Mediatrix 3600 fits in most standard 48.26 cm (19 in.) racks. Media5 recommends to use a rack compliant EIA-310-D. All LEDs located on the front panel are also duplicated on the rear of the Mediatrix 3600, which allows you to rack-mount the unit with the front or the rear facing forwards. -
Page 22: Wall-Mounting
The following guidelines are provided to ensure your safety: • Mount the Mediatrix 3600 at the bottom of the rack if it is the only unit in the rack. • When mounting the Mediatrix 3600 in a partially filled rack, load the rack from the bottom to the top with the heaviest component at the bottom of the rack. -
Page 23: Free Standing Unit
Free Standing Unit When installing the Mediatrix 3600 on a desk or table, it should be located at least 20 cm from your monitor, computer casing or other peripherals, including speakers. Never put books or paper on the Mediatrix 3600. -
Page 24: Hardware Installation
Hardware Installation This section describes how to set the connectors of the Mediatrix 3600. Caution: The Mediatrix 3600 must be installed on a circuit equipped with a breaker so that you can easily power the unit off if required. Warning: To avoid electrical shock, apply the following instructions: •... -
Page 25: Powering On The Mediatrix 3600
Note that the Mediatrix 3600 IPv6 interface is disabled by default. Once the physical connection is complete and the Mediatrix 3600 is powered up, you must first find out the IP address the Mediatrix 3600 is using. The Mediatrix 3600's WAN IP address can be set either dynamically or statically. -
Page 26: Default Static Wan Ipv4 Address Configuration
Initial Provisioning Sequence When starting the Mediatrix 3600 for the first time, it needs to be configured before it can support calls. This process is known as provisioning. This sequence assumes that you have installed the Mediatrix 3600 hardware as per “Hardware Installation”... -
Page 27: Ipv6 Link Local Address Configuration
You can now access the Mediatrix 3600 web interface. Refer to the Software Configuration Guide for more details. Verifying the Installation There are a few ways to verify that the Mediatrix 3600 is properly connected to the IP network and is working: By contacting it with a SNMP browser ... -
Page 28: Indicators (Leds)
Chapter 3 - Powering on the Mediatrix 3600 Indicators (LEDs) These procedures assume that you know the IP address of the Mediatrix 3600 you want to verify. If the Mediatrix 3600 does not respond, do the following: Verify that the LAN and WAN cables are securely connected to the Mediatrix 3600 and to the network connectors. -
Page 29: Led Patterns - Default Behaviour
Lines InUse and Unlocked Steady green In Use Shutting Down Steady yellow Locked Blinking yellow, 1 Hz, 50% duty a. The ERROR/ALARM and ERROR/TROUBLE indicators do not currently have individual behaviours like the other indicators. Mediatrix 3600 – Digital Gateway... -
Page 30: Reset/Default Button
21). This feature reverts the Mediatrix 3600 back to its default factory settings. Partial Reset The Partial reset provides a way to contact the Mediatrix 3600 in a known and static state while keeping most of the configuration unchanged. Following a partial reset, the Mediatrix 3600 management interface is set to the Rescue interface. The default address for this interface is 192.168.0.1/24 and has its corresponding link-local IPv6 available and printed on... -
Page 31: Factory Reset
The Factory reset creates a new configuration file with the default factory values. It should be performed with the Mediatrix 3600 connected to a network with access to a DHCP server. If the unit cannot find a DHCP server, it sends requests indefinitely. -
Page 32: Management Choices
Congratulations for properly installing the Mediatrix 3600. You can now configure the software parameters of the unit. The Mediatrix 3600 offers various management options. All these options are described in the Dgw v2.0 Software Configuration Guide. Table 13: Management Options... -
Page 33: Standards Compliance And Safety Information
TBR4:1995 (with amendments A1: 1997) a. Clauses 9.2, 9.3.5, TC25002/4/5, TC27002/4/5, TC27003/11/12/15/19/27/28/31/40/42/46/58/404/411/413/414/417, TC28005/ 12/406/424, TC24020, TC10002/4/10 Note: The standards compliance of the Mediatrix 3600 are printed on a sticker located on the bottom of the unit. Mediatrix 3600 – Digital Gateway... -
Page 34: Disclaimers
Appendix A - Standards Compliance and Safety Information Disclaimers Disclaimers The following are the disclaimers related to the Mediatrix 3600. Federal Communications Commission (FCC) Part 15 This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. -
Page 35: Rohs China
Disclaimers Hardware Installation Guide RoHS China Mediatrix 3600 – Digital Gateway... -
Page 36: Translated Warning Definition
Appendix A - Standards Compliance and Safety Information Translated Warning Definition Translated Warning Definition The following information provides an explanation of the symbols which appear on the Mediatrix 3600 and in the documentation for the product. Warning: Means danger. You are in a situation that could cause bodily injury. Before you work on any equipment, you must be aware of the hazards involved with electrical circuitry and familiar with standard practices for preventing accidents. -
Page 37: Safety Warnings
Socket Outlet Warning Warning: The socket outlet, if used, shall be located near the equipment and shall be easily accessible by the user.The AC adaptor inlet is considered as disconnection device. The device must be readily operational. Mediatrix 3600 – Digital Gateway... -
Page 38: Advertencias De Seguridad
La toma de salida, si se utilizan, se debe encuentrar cerca del equipo y deberán ser fácilmente accesibles por el ususario. El adaptador de CA de entrada se considera como dispositivo de desconexión. El dispositivo deberá ser de operacion simple. Mediatrix 3600 – Digital Gateway... -
Page 39: Safety Recommendations
Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electric shock from lightning. • Do not use the telephone to report a gas leak in the vicinity of the leak. Mediatrix 3600 – Digital Gateway... - Page 40 Appendix A - Standards Compliance and Safety Information Safety Recommendations Mediatrix 3600 – Digital Gateway...
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Page 41: Cabling Considerations
For example, a straight cable is required to connect the Mediatrix 3600 to a hub or a switch, while a crossover cable is required to connect the Mediatrix 3600 to a PC. -
Page 42: Straight Through Cable
Positive signal for the RD differential pair. This signal contains the serial input data stream received from the network. not connected not connected Receive data minus Negative signal for the RD differential pair. This signal contains the same input as pin 3. not connected not connected Mediatrix 3600 – Digital Gateway... -
Page 43: Crossover Cable
PRI port, even when power is turned OFF. Caution: To prevent damage to the Mediatrix 3600, make sure that you connect the PRI cable to the PRI port only and not to any other RJ-45 socket. -
Page 44: Rj-11 (Telephone) Cable
The RJ-11 pair of wires is wired so that pins 3 and 4 are connected to the Ring and Tip, which meets the following requirements: EIA/TIA-IS 968 CS-03 Issue 8, Part III requirements. Warning: The RJ-11 cable should comply with UL 1863 and CSA C22.2 No 233 standards. Mediatrix 3600 – Digital Gateway... -
Page 45: Serial Console (Rs-232)
The crossover version of the DB-9 cable (also known as null modem) uses a female-to-female cable in any application where you wish to connect the Mediatrix 3600 with another DTE device such as a PC or workstation. This cable is required for CLI application. - Page 46 Appendix B - Cabling Considerations Serial Console (RS-232) Mediatrix 3600 – Digital Gateway...
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Page 47: Standard Hardware Information
Media5 sales representative to obtain the latest version of the technical specifications. Industry Standard Protocols The Mediatrix 3600 has been designed to support all major industry standards used today, as well as those that will eventually be implemented at a later date. Because of this specific design characteristic, the Mediatrix 3600 can be integrated with existing telephone, fax and data equipment such as PCs and routers. -
Page 48: Hardware Features
DSP-based DTMF detection and generation. DSP-based fax relay. Embedded IPv4 TCP/IP stack with configurable QoS implemented by: • ToS byte at Network layer 3 • 802.1p at Data Link layer 2 Network parameters assigned via DHCP Mediatrix 3600 – Digital Gateway... -
Page 49: Real Time Fax Router Technical Specifications
± 1.5% of nominal frequencies Minimum Tone Duration 40 ms Interdigit Timing Detects like digits with a 40 ms interdigit delay DTMF Tone Generation Table 22: DTMF Tone Generation Parameter Description Per Frequency Nominal -6 dBm to -4 dBm Mediatrix 3600 – Digital Gateway... -
Page 50: Power Consumption
3632 240Vac / 50Hz all channels active MTBF Value The Mean Time Before Failure (MTBF) value of the Mediatrix 3600 models is estimated as follows: Mediatrix 3621/3631: 160,000 hours Mediatrix 3632: 180,000 hours These values are at 25 degrees Celsius ambient temperature. It has been defined using RelCalc v5.0, Bellcore method (LimitedStress - Method I, Case 3), Desktop unit with 4 extensions ringing, 20 on standby. -
Page 51: Dimensions And Weight
Width, with mounting brackets: 48.5 cm (19 in) Depth: 20.5 cm (8 in) Weight Mediatrix 3621/3631: 2.8 kg (6.2 lb) Mediatrix 3632: 3.0 kg (6.6 lb) Warranty All Media5 products carry Media5 Corporation's standard three-year hardware and software warranty. An extended warranty is available. - Page 52 Appendix C - Standard Hardware Information Warranty Mediatrix 3600 – Digital Gateway...
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Page 53: Interface Card Installation Instructions
P P E N D I X Interface Card Installation Instructions This Appendix describes how to install interface cards in a Mediatrix 3600 unit. General Information This assembly instruction is generic to any model of interface card. Some of the steps are optional, depending on the model to be assembled. - Page 54 Screw the center of the plate with 615-00039-00G model (torque: 3 inch pounds). Figure 20: Screw Center of Plate Slide-in the top cover all the way to the end. Make sure that the RS-232 connector does not interfere with its opening on the top cover. Mediatrix 3600 – Digital Gateway...
- Page 55 Figure 21: Applying the Card Serial Number Label Reconnect the power and telephony cables. Upgrade the unit firmware if necessary. Note: Special note for the interface card 3301-080 (2FXS/6FXO card): Use Firmware DGW v2.0r8.111 or higher. Mediatrix 3600 – Digital Gateway...
- Page 56 Appendix D - Interface Card Installation Instructions Interface Card Installation Instructions Mediatrix 3600 – Digital Gateway...
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Page 57: Appendix E Glossary
A standard describing software that keeps track of the Internet’s addresses for different nodes, routes outgoing messages, and recognizes incoming messages. Light Emitting Diode (LED) A semiconductor diode that emits light when a current is passed through it. Mediatrix 3600 – Digital Gateway... - Page 58 Session Initiation Protocol (SIP) A protocol for transporting call setup, routing, authentication, and other feature messages to endpoints within the IP domain, whether those messages originate from outside the IP cloud over SCN resources or within the cloud. Mediatrix 3600 – Digital Gateway...
- Page 59 Internet or a corporate Intranet. Wide Area Network (WAN) A large (geographically dispersed) network, usually constructed with serial lines, that covers a large geographic area. A WAN connects LANs using transmission lines provided by a common carrier. Mediatrix 3600 – Digital Gateway...
- Page 60 Appendix E - Glossary Wide Area Network (WAN) Mediatrix 3600 – Digital Gateway...
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Page 61: Appendix F List Of Acronyms
Public Switched Telephone Network Request for Comment Switched Circuit Network Session Initiation Protocol Twisted-Pair Ethernet Underwriters Laboratories Incorporated Universal Serial Bus Unshielded Twisted pair Volts Alternating Current VoIP Voice over Internet Protocol Wide Area Network Mediatrix 3600 – Digital Gateway... - Page 62 Appendix F - List of Acronyms Mediatrix 3600 – Digital Gateway...
- Page 63 Media5 download portal LEDs Mediatrix download portal defined where to obtain states location, defining for installation end user technical support Ethernet connection MAC address LAN connectors defined Mediatrix 3600 – Digital Gateway...
- Page 64 CE marking emissions FCC Part 15 disclaimer immunity RoHS China safety standards telecom standards supported straight through cable. see cabling support services technical support for end user temperature, operating Mediatrix 3600 – Digital Gateway...
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