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Mediatrix 1102 Administration Manual

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Mediatrix
1102
Administration Manual
H.323 Version
Product Version 2.4
Document Revision I
February 5, 2004

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  • Page 1 ® Mediatrix 1102 Administration Manual H.323 Version Product Version 2.4 Document Revision I February 5, 2004...
  • Page 2 – without the express written permission of the publisher. Mediatrix Telecom, Inc. reserves the right to revise this publication and make changes at any time and without the obligation to notify any person and/or entity of such revisions and/or changes.
  • Page 3 Mediatrix Telecom, Inc. Administration Manual Supplementary Copyright Information CMU/UCD copyright notice: (BSD like) Copyright 1989, 1991, 1992 by Carnegie Mellon University Derivative Work - 1996, 1998-2000 Copyright 1996, 1998-2000 The Regents of the University of California All Rights Reserved Permission to use, copy, modify and distribute this software and its documentation for any purpose and...
  • Page 4 Mediatrix Telecom, Inc. Administration Manual Cambridge Broadband Ltd. copyright notice (BSD) Portions of this code are copyright (c) 2001, Cambridge Broadband Ltd. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: •...
  • Page 5 Mediatrix Telecom, Inc. Administration Manual EVENT SHALL THE OpenSSL PROJECT OR ITS CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY...
  • Page 6 Mediatrix Telecom, Inc. Administration Manual The licence and distribution terms for any publicly available version or derivative of this code cannot be changed. i.e. this code cannot simply be copied and put under another distribution licence [including the GNU Public Licence.]...

  • Page 7: Table Of Contents

    Safety Recommendations ..................xvii End User Technical Support..................xviii Chapter 1 Getting Started ..................1 Overview........................1 Why use the Mediatrix 1102? ....................1 How does it Work? ........................2 Features ........................2 Hardware Features ........................2 Software Features ........................3 Supplementary Services......................
  • Page 8 Reserving an IP Address ....................... 16 Using the Default Settings Switch ..................16 Web Page Settings ........................ 19 Mediatrix 1102 IP Address ....................21 Installing the Mediatrix 1102 Hardware ..............23 Chapter 3 Basic Configuration................25 Web Interface ......................25 Accessing the Web Interface ....................
  • Page 9 Defining a Custom Time Zone ....................78 SNTP Settings ......................80 Viewing Hardware Information .................. 81 Performing a RAM Check ...................... 81 Performing a ROM Check ..................... 81 Advanced Debugging ....................82 Usage and Benefits ....................... 83 Settings..........................83 Mediatrix 1102...
  • Page 10 Solving General Operation Problems ..................98 Solving Web Interface Problems ..................100 Solving Software Upgrade Problems................... 101 Appendix A DHCP Server Vendor Specific Information........103 Configuring the DHCP Server ................. 103 Network Configuration ......................103 Creating Vendor Specific Information .................. 104 Mediatrix 1102...
  • Page 11 Spain ........................120 Switzerland ......................121 Appendix C Standards Compliance ................ 123 Standards Compliance Supported................123 Disclaimers ......................124 Federal Communications Commission (FCC) Part 15............124 CE Marking......................... 124 Appendix D Glossary....................125 Appendix E List of Acronyms.................. 133 Mediatrix 1102...
  • Page 12 Contents Administration Manual (H.323 Version) Mediatrix 1102...

  • Page 13: Preface

    Intended Audience This manual provides all the inf?ormation needed to install and manage the Mediatrix 1102 with the configuration web pages. It is intended to be used by network administrators who install and set up network equipment; consequently, it assumes a basic working knowledge of LANs (Local Area Networks).

  • Page 14: Related Documentation

    The Public Switched Telephone Network (PSTN) or a Private Branch eXchange (PBX) are examples of SCNs. Related Documen- In addition to this Manual, each document set of the Mediatrix 1102 includes the following: tation Mediatrix 1102 User’s Manual Provides information on how to use the Mediatrix 1102.
  • Page 15 Caution: Caution indicates a potentially hazardous situation which, if not avoided, may result in minor or moderate injury and/or damage to the equipment or property. Note: Note indicates important information about the current topic. Mediatrix 1102...

  • Page 16: Safety Warnings

    Product Disposal Warning Warning: Ultimate disposal of this product should be handled according to all national laws and regulations. No. 26 AWG Warning Warning: To reduce the risk of fire, use only No. 26 AWG or larger telecommunication line cord. Mediatrix 1102...

  • Page 17: Safety Recommendations

    Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electric shock from lightning. • Do not use the telephone to report a gas leak in the vicinity of the leak. Mediatrix 1102 xvii...

  • Page 18: End User Technical Support

    Preface - Introduction Administration Manual (H.323 Version) End User Techni- In order to maximize technical support resources, Mediatrix Telecom, cal Support Inc. works through its partner channels to resolve technical support issues. All end users requiring technical support are encouraged to contact their vendor directly.

  • Page 19: Chapter 1 Getting Started

    LAN with access to an IP Network, allowing high- quality, full duplex, audio/fax communication. This version of the Mediatrix 1102 uses the H.323 protocol, which is a standard for audio/video conferencing over networks. Why use the...

  • Page 20: How Does It Work

    The IEEE 802.3AF was still a draft at the time of the design of the Mediatrix 1102 and it may have changed. In order to address this issue, future versions of the Mediatrix 1102 will support the Fast Ring Trip feature.

  • Page 21: Software Features

    Quality of T.38 fax transmissions is dependent upon the system configuration, type of call control system used, type of Mediatrix units deployed, as well as the model of fax machines used. Should some of these conditions be unsatisfactory, performance of T.38 fax transmissions may vary and be reduced below expectations.
  • Page 22 DTMF sequence back by re-generating the true tones. Such a mechanism is known as out-of-band DTMF. The Mediatrix 1102 can receive and send out-of-band DTMFs using the H.245 UserInputIndication message. The Mediatrix 1102 includes the following features in its capability set:...
  • Page 23 SCN. RTCP The Mediatrix 1102 supports the Real Time Control Protocol, which is used to send packets to convey feedback on quality of data delivery. RequestMode The Mediatrix 1102 supports the "Request Mode".

  • Page 24: Supplementary Services

    The H.450.2 Call Transfer allows a call established between endpoint A and endpoint B to be transformed into a new call between endpoint B and a third endpoint, endpoint C. The Mediatrix 1102 can act as the transferred and the transferred to entity. It cannot initiate a call transfer (transferring entity).

  • Page 25: Panels

    Chapter 1 - Getting Started Administration Manual (H.323 Version) Panels This section provides an overview of the Mediatrix 1102’s front and rear panels. Front Figure 1 shows the four (4) visual indicators located on the front of the Indicators Mediatrix 1102.

  • Page 26: Rear Connections

    Chapter 1 - Getting Started Administration Manual (H.323 Version) Rear Figure 2 shows the back panel connectors of the Mediatrix 1102. Connections Figure 2: Mediatrix 1102 Back Panel Connectors RJ-45 RJ-11 Factory RJ-45 connector External 24 connector used connectors Default...

  • Page 27: Leds Behaviour

    16 for more information. LEDs Behaviour The Mediatrix 1102 has four (4) LED indicators located on the front panel, which are identified as Ready, In Use, LAN, and Power. A LED can have three states: On, Off and Blinking.

  • Page 28: In Use Led

    Ethernet port does sense the carrier signal. Power LED The Power LED indicates whether the Mediatrix 1102 is operational at its most basic level. It does not imply that the unit can be used, only that it is capable of being used. Normal operation is steady On.

  • Page 29: Led Behavior In Download Mode

    Description Steady OFF The unit has no power supply input. LED Behavior When the Mediatrix 1102 initiates a software download, the four LEDs in Download located on the front panel indicate the status of the process. Mode Table 7: LED States in Software Download...

  • Page 30: Caller Id Information

    The caller ID is generated in the same way for all countries. The caller Generation ID is sent after the first ring pulse and is modulated in FSK as stated in standards Bell-202 and ITU-T V.23. This makes the Mediatrix 1102 compatible with many widely-used standards, such as Bellcore GR-30- CORE.

  • Page 31: Chapter 2 Installation

    To ensure general safety, follow these guidelines: dations Do not open or disassemble the Mediatrix 1102. Do not get the Mediatrix 1102 wet or pour liquids into it. Do not perform any action that creates a potential hazard to people or makes the equipment unsafe.

  • Page 32: Package Contents

    Mediatrix 1102 A documentation CD A printed Quick Start booklet Choosing a Suita- The Mediatrix 1102 is suited for use in an office environment where it can be wall-mounted or free standing. ble Location Warning: The analog lines of the equipment are not intended for connection to a telecommunication network that uses outside cable.

  • Page 33: Wall-Mounting

    Chapter 2 - Installation Administration Manual (H.323 Version) Wall-Mounting The Mediatrix 1102 has two screw holes on its bottom surface, allowing a single unit to be wall-mounted. To wall-mount the Mediatrix 1102: Disconnect all of the cables from the Mediatrix 1102 before mounting, if any are connected.

  • Page 34: First Time Setup

    Upon delivery, the Mediatrix 1102 default network parameters are not properly set to be used right away on your network. When setting up the Mediatrix 1102 for the first time, you must change these settings so that it can access your network.
  • Page 35 Mediatrix 1102 restarts. The Factory Default Settings must be performed when powering the Mediatrix 1102 on for the very first time, even if the Mediatrix 1102 is connected to a LAN with a DHCP server. Otherwise, the Mediatrix 1102 falls into an error state.
  • Page 36 • Software server: 192.168.0.10 The default local IP address allows you to access the configuration web pages of the Mediatrix 1102 to set its different IP and hardware parameters. The following chapters explain how to use these configuration web pages.

  • Page 37: Web

    Mediatrix 1102. Setting up the Mediatrix 1102 for the first time: Once the Mediatrix 1102 is started, enter the IP address 192.168.0.1 in the web browser of the computer connected to You should now see the Overview web page.
  • Page 38 In the FXS Port sections of the Administration page, assign a different E.164 Alias to every FXS port. The E.164 alias corresponds to the telephone number of each FXS line of your Mediatrix 1102 (for example: E.164 alias = 1234). See “E.164 Alias (Telephone Number)” on page 57 for more details.

  • Page 39: Mediatrix 1102 Ip Address

    IP address to access its configuration web pages. You will need the MAC address of the specific Mediatrix 1102 for which you want to know the assigned IP address. The MAC address is printed on the label located on the bottom side of the Mediatrix 1102.
  • Page 40 Note: This procedure only works for one Mediatrix 1102 at a time. If you are starting several Mediatrix 1102 units, you will have no way to tell which IP address belongs to which Mediatrix 1102. To find the IP address with the DHCP Server of your network: Open the DHCP Server you are using.

  • Page 41: Installing The Mediatrix 1102 Hardware

    Computer connector of the Mediatrix 1102 and connect the other end to the network card of a computer. In this case, the Mediatrix 1102 acts as a small Ethernet switch. Use a standard telecommunication cord with a minimum of 26 AWG wire size. It is possible to use either a crossover or straigth Ethernet cable to connect in the Computer port.
  • Page 42 The electrical outlet shall be installed near the Mediatrix 1102 so that it is easily accessible. Note: If you are installing the Mediatrix 1102 for the first time, please read section “First Time Setup” on page 16 before proceeding.

  • Page 43: Basic Configuration

    1102. For instance, if the IP address of your Mediatrix 1102 is 192.168.0.94, type it in your web browser’s address field. If you are using the Mediatrix 1102 for the first time, use the default IP address 192.168.0.1. The following opens:...
  • Page 44 Overview Links to the Overview web page, which displays, in read-only format, the parameters and IP addresses used by the Mediatrix 1102. Administration Links to the Administration web page, which allows you to set the parameters and IP addresses used by the Mediatrix 1102.

  • Page 45: Accessing The Administration Web Page

    The Content frame is displayed in the lower part of the browser window. It contains the various web pages that allow you to manage the Mediatrix 1102. Accessing the The Administration page allows you to set the Mediatrix 1102 Administration parameters. Web Page...
  • Page 46 Mediatrix 1102 web pages is opened. Using the Configuration Buttons The following table lists the buttons you can use to manage the Mediatrix 1102. These buttons are located at the bottom of the web browser. Table 10: Configuration Buttons...
  • Page 47 Update Configuration button. If one of the modified fields contains an error, the configuration update is not processed. • If the Mediatrix 1102 is in use at the same time you click Update Configuration, the configuration update is not processed. •...
  • Page 48 Restarting the Mediatrix 1102 Clicking on the Reset Unit button at the bottom of the Administration web page restarts the Mediatrix 1102. If the unit is in use when you click Reset Unit, the restart is not processed. If the Mediatrix 1102 is not in use when you click Reset Unit, a message informs you that the unit is about to restart.

  • Page 49: Mediatrix 1102 Network Management

    Software Download Configuration Emergency Software Download Configuration Network Management When managing a Mediatrix 1102 over the network, it must be correctly configured with an IP address and a subnet mask. IP Addresses To operate correctly, each unit on a network must have a unique IP address. IP addresses have the format n.n.n.n where n is a decimal number between 0 and 255, for example, 192.168.0.1.

  • Page 50: Web Page Ip Information

    Current Source of the IP address. DHCP: A DHCP server provided the IP address to the Mediatrix 1102. Static: You checked the Static checkbox and entered a static IP address in the Static/DHCP failure field. This IP address overrides the corresponding IP address provided by a DHCP server (if applicable).
  • Page 51 If there is an IP address in this field, but the Static option is not checked, the DHCP server settings will override the static settings. In the event that the Mediatrix 1102 IP address is configured statically (Static check box checked), you should reserve the specified IP address in the DHCP server to ensure that it does not assign it to another device.

  • Page 52: Ip Address Use

    Mediatrix 1102 uses the IP addresses saved in its configuration and/or the IP addresses provided by a DHCP server. If the Static checkbox is NOT checked, the Mediatrix 1102 uses an IP address in the following order: IP address provided by a DHCP server.

  • Page 53: Configuring Ip Addresses

    IP address of the server running a Syslog daemon. The Daemon Syslog Daemon allows you to monitor events in a Mediatrix 1102. If you do not specify a Syslog daemon address or the DHCP does not provide one, no messages are sent. Messages to...

  • Page 54: Using A Syslog Daemon

    DHCP Server IP address of the DHCP server used by the Mediatrix 1102. If no DHCP server is available, no IP address is displayed. This information is read-only.
  • Page 55 Figure 11: Syslog Daemon Click here to enable messages to the Syslog daemon Click Update Configuration to apply the changes. The Mediatrix 1102 restarts. You can now use the Syslog daemon to receive messages from the Mediatrix 1102. Mediatrix 1102...

  • Page 56: Changing The Password/User Name

    Changing the A default user name and password are provided with the Mediatrix Password/User 1102. However, you can use your own set of user name and password. Name To access the Change Password/User Name page: Click the Change Password/User Name link or the Password button of the Menu frame.
  • Page 57 0-9). The user name must not contain spaces. Default value: H323Admi Password Password used in the login process. It is case sensitive. Value: A string of 6 to 10 alphanumeric characters (a-z, A-Z, 0-9). The password must not contain spaces. Default value: 8749H323 Mediatrix 1102...
  • Page 58 Chapter 3 - Basic Configuration Administration Manual (H.323 Version) Mediatrix 1102...

  • Page 59: Registering To A Gatekeeper

    H A P T E R Registering to a Gatekeeper This chapter describes how to configure each FXS port of the Mediatrix 1102 to register to a gatekeeper. Gatekeeper Regis- The Mediatrix 1102 allows you to choose the appropriate registration method that will reflect your VoIP architecture and philosophy.
  • Page 60 You can also still make regular direct calls with the IP address of the terminal you want to reach. To make Direct Calls using the specified Gateway, dial the number you want to reach and the call will go through using the IP Address of the specified gateway. Mediatrix 1102...
  • Page 61 This means you must define a call signalling port for each gatekeeper used. Note: This setting is only used if the Mediatrix 1102 is set to register with a gatekeeper and when it receives calls. Value: Any number between 7000 and 65535...

  • Page 62: Register The Unit As A Terminal

    Table 14: Grouped Gatekeeper Parameters Parameter Definition Gatekeeper IP address of the gatekeeper used during the gatekeeper IP address registration process. See “Gatekeeper Registration Logic” on page 48 for more details. Mediatrix 1102...

  • Page 63: Register The Unit As A Gateway

    Lightweight When the "Lightweight Registration" option is enabled and Registration once the Mediatrix 1102 is registered, it "re-registers" to the gatekeeper at a specific interval. This interval, in seconds, is the value of the "Lightweight Registration" option. If the gatekeeper does not respond to one of these re-registration requests, the Mediatrix 1102 knows that the gatekeeper is not functional.
  • Page 64 Lightweight When the "Lightweight Registration" option is enabled and Registration once the Mediatrix 1102 is registered, it "re-registers" to the gatekeeper at a specific interval. This interval, in seconds, is the value of the "Lightweight Registration" option. If the gatekeeper does not respond to one of these re-registration requests, the Mediatrix 1102 knows that the gatekeeper is not functional.

  • Page 65: How Are Calls Routed

    How are Calls When routing calls, the E.164 alias and H.323 ID information are used. Routed? These are defined in the Mediatrix 1102 in the Ports section (see “Telephony Settings” on page 57). When registering to a gatekeeper, the Mediatrix 1102 offers the E.164 alias and H.323 ID information it has and the gatekeeper compares it...

  • Page 66: Gatekeeper Registration Logic

    41), the Mediatrix 1102 does not send a gatekeeper registration request. The value of the Retry time field is useless. The Mediatrix 1102 can make or receive calls to/from other unregistered H.323 endpoints. Some gatekeepers allow a registered H.323 endpoint to call an unregistered H.323 endpoint and vice versa.

  • Page 67: Registration To A Gatekeeper

    Chapter 4 - Registering to a Gatekeeper Administration Manual (H.323 Version) reject message. When a Mediatrix 1102 is registered and it wants to make a call: The Mediatrix 1102 sends an admission request message to the gatekeeper. The Mediatrix 1102 asks the gatekeeper the permission to make a call.
  • Page 68 Mediatrix 1102, the registration request times out. The Mediatrix 1102 enters state 3. • If the gatekeeper rejects the registration request of the Mediatrix 1102, the Mediatrix 1102 enters state 3. State 5: The Mediatrix 1102 is registered. Mediatrix 1102...

  • Page 69: Lightweight Registration

    60 seconds. Steps 1 and 2 are repeated 4 times. After the fourth lightweight registration message times out, the Mediatrix 1102 starts its registration process from the beginning (as if it had just rebooted). If the "Lightweight Registration" option is disabled: The timeToLive field is not included in the registration request messages.

  • Page 70: Examples

    There is an electric shortage. After a few minutes, the power comes back. The Mediatrix 1102 and the gatekeeper reboot. The Mediatrix 1102 reboots faster than the gatekeeper does. The value of the Retry time is set to 1 minute.
  • Page 71 Gatekeeper Unreachable There are two Mediatrix 1102 units, Mediatrix 1102 #1 and Mediatrix 1102 #2. The value of the Retry time field is set to 1 minute for both Mediatrix 1102 units. Mediatrix 1102 #1 is registered to the gatekeeper.
  • Page 72 1102 #2 now considers itself unregistered since the gatekeeper is not responding. The call between the Mediatrix 1102 #2 and the Mediatrix 1102 #1 fails. The user of the Mediatrix 1102 #2 hangs-up the handset. The Mediatrix 1102 #2 waits one (1) minute before trying to register.

  • Page 73: Ports Configuration

    H A P T E R Ports Configuration This chapter defines how to configure each FXS port of the Mediatrix 1102. This includes setting functional parameters such as location, sound levels, etc. It also allows to define how each FXS port handles incoming and outgoing calls.
  • Page 74 Chapter 5 - Ports Configuration Administration Manual (H.323 Version) Figure 20: FXS Port 1 Section Master switch to enable/disable the port Mediatrix 1102...

  • Page 75: Telephony Settings

    Spaces are allowed. Default value: MAC address of the Mediatrix 1102 plus “0” plus the FXS port number. For instance, if the MAC address of a Mediatrix 1102 is 0498B8000ABC, the default H.323 ID alias of FXS port 1 is 0498B8000ABC01.
  • Page 76 Note: If you enable any of the voice coding algorithms and you want to send a fax transmission, the Mediatrix 1102 sends a RequestMode H.323 message upon detecting a fax tone. This message requests the other device to switch to a specific codec (G.711 A-law or G.711 µ-law, or T.38) according to what you set in...
  • Page 77 For instance, let’s say you enable the G.711 A-law codec with a minimal packetization period of 10 ms and a maximal packetization period of 10 ms. The Mediatrix 1102 sends only one capability: G.711 A-law with a packetization period of 10 ms However, if you enable the G.711 A-law codec with a minimal...
  • Page 78 If Fast Connect is enabled (see “Fast Connect” on page 68 for details), the Mediatrix 1102 sends its capabilities twice: Once in the fastStart element of the SETUP message. Once in a terminalCapabilitySet message. For the capabilities sent in the fastStart element, only the proposed packetization period can be acknowledged by the remote endpoint.

  • Page 79: Fax Algorithms

    T.38 capable, the fax transmission fails. Mediatrix Telecom, Inc. suggests to use G.711 A-law if you are located in Europe and G.711 µ-law anywhere else. However, you should check first which codec is supported in your telephone network.

  • Page 80: Force Clear Channel Fax Packetization Period

    Administration Manual (H.323 Version) Force Clear Forces the Mediatrix 1102 to use a specific packetization period Channel Fax (duration of the packet). It allows you to adjust the Mediatrix 1102 to Packetization your environment specific setting. Period Value: 10, 20, 30, 40 ms Default Value: 20 ms T.38 Protection...

  • Page 81: Accept Phone/Fax To Ip Network Call Settings

    Chapter 5 - Ports Configuration Administration Manual (H.323 Version) Accept Phone/Fax An analog device connected to the Mediatrix 1102 can place a call on to IP Network Call the IP network to which the Mediatrix 1102 is connected. Settings Accept Phone/...

  • Page 82: Ip Address Prefix

    When the IP address prefix is recognized, the rule for the automatic speed dial is not checked. Calls using an IP address are not possible when the Mediatrix 1102 is configured to register with a gatekeeper. Default Value: ** End of Dialing Character that indicates the end of the dialing sequence.

  • Page 83: Assume End Of Dialing After N Seconds

    Values: Any number of milliseconds between 40 and 150. Default Value: 40 ms IP Network to An analog device connected to the Mediatrix 1102 can receive a call from the IP network to which the Mediatrix 1102 is connected. Phone/Fax Call...

  • Page 84: Call Forward Settings

    Chapter 5 - Ports Configuration Administration Manual (H.323 Version) Call Forward Set- The Mediatrix 1102 can use three types of call forwards: tings Unconditional Busy No Answer The Busy and No Answer options can be selected at the same time, but you cannot select any of them if you have checked the Unconditional option.

  • Page 85: Setting The Call Forward Destination

    H.323 ID alias used in the gatekeeper registration process. For instance, the default H.323 ID for the Mediatrix 1102 is its MAC address plus “0” plus the FXS port number. For instance, if the MAC address of a Mediatrix 1102 is 0498B8000ABC, the default H.323 ID alias of FXS port 1 is 0498B8000ABC01.

  • Page 86: Call Setup Settings

    Forces the Mediatrix 1102 to use the inband mode, regardless of whether the remote endpoint supports out- of-band DTMFs or not. In this mode, the Mediatrix 1102 does not send out-of-band capabilities to the remote endpoint, which indicates that it does not support this mode.

  • Page 87: Loop Current

    This current loop drop, also referred to as “Power Denial” mode, is typically used for disconnect supervision on analog lines. The Mediatrix 1102 will maintain a current drop for one (1) second (this value is hardcoded, therefore cannot be configured), then a busy tone will be generated to indicate the user to hang up.
  • Page 88 Chapter 5 - Ports Configuration Administration Manual (H.323 Version) Mediatrix 1102...

  • Page 89: Miscellaneous Configuration

    (DSCP), in the Internet Protocol header specifies the per hop behavior for a given flow of packets. The DS field structure is presented below: +---+---+---+---+---+---+---+---+ | DSCP +---+---+---+---+---+---+---+---+ • DSCP: Differentiated Services CodePoint. • CU: Currently Unused. The CU bits should always be set to 0. Mediatrix 1102...
  • Page 90 The proposed default values of 184 (or binary 10111000) are based on the Expedited Forwarding PHB (RFC 2598) recommendation. This default value would also result in “101” precedence bits, low delay, high throughput, and normal reliability in the legacy IP networks (RFC 791, Mediatrix 1102...
  • Page 91 Note: If you enable 802.1q and set a VLAN ID for the Mediatrix 1102, the Web pages, TFTP and Syslog must be on a computer (Network Card) set with the same VLAN ID.
  • Page 92 Value: Any number between 0 and 7. Default Value: 0 Priority of Fax/ Priority value for fax/modem stream IP transmission Modem Stream located in the VLAN field. IP Transmission Value: Any number between 0 and 7. Default Value: 0 Mediatrix 1102...

  • Page 93: Geographical Specific Configuration

    802.1q mode for a few minutes. This is done by clicking the Test Virtual LAN button. Note: If you enable 802.1q and set a VLAN ID for the Mediatrix 1102, the Web pages, TFTP and Syslog must be on a computer (Network Card) set with the same VLAN ID.

  • Page 94: Selecting A Time Zone

    “Defining a Custom Time Zone” on page Selecting a At boot time, the Mediatrix 1102 queries a SNTP or NTP server to Time Zone receive time information (see “SNTP Settings” on page 80 for more details).
  • Page 95 +09:30 +10:30 Last Sunday of Last Sunday of CAUST-9:30DCAUST-10:30,M10.5.0/ Standard Time October at 02:00:00 March at 02:00:00 02:00:00,M3.5.0/02:00:00 Australia Eastern +10:00 +11:00 Last Sunday of Last Sunday of AUSEST-10AUSDST-11,M10.5.0/ Standard Time October at 02:00:00 March at 02:00:00 02:00:00,M3.5.0/02:00:00 Mediatrix 1102...

  • Page 96: Defining A Custom Time Zone

    Jn where n is the Julian day number of the year from 1 to 365. Leap days are not counted. That is, in all years – including leap years – February 28 is day 59 and March 1 is day 60. It is impossible to refer to the occasional Mediatrix 1102...
  • Page 97 Month, Week, and Day time zone to start the Daylight to stop the Daylight Saving Time Saving Time EST5DST4,M4.0.0/02:00:00,M10.5.0/02:00:00 Daylight Offset Time to start the Time to stop Saving Time Daylight Saving the Daylight time zone Time Saving Time Mediatrix 1102...

  • Page 98: Sntp Settings

    SNTP Settings The Simple Network Time Protocol (SNTP) enables the notion of time (date, month, time) into the Mediatrix 1102. It is especially required when dealing with features such as the Caller ID. SNTP is used to synchronize a SNTP client with a SNTP or NTP server (SNTP being a subset of NTP) by using UDP as transport (see RFC 1769 for more details).

  • Page 99: Viewing Hardware Information

    Check “Performing a RAM Check” on page 81 for more details. ROM Check Lets you know if the ROM on the Mediatrix 1102 is corrupted. A ROM check is executed each time the Mediatrix 1102 is restarted. See “Performing a ROM Check” on page 81 more details.

  • Page 100: Advanced Debugging

    Advanced Debug- The advanced debug page produces output for debugging, monitoring ging and tracking the Mediatrix 1102 application. The advanced debug page provides: A full picture of all H.323 events on the network, from the perspective of the instance that is generating the log.

  • Page 101: Usage And Benefits

    Displays everything including trees but does not check trees for ASN.1 consistency. Displays everything and check trees for ASN.1 consistency, and displays inconsistencies found. This is the recommended setting. Displays all messages. Note that this setting is not recommended because it generates a lot of traffic. Mediatrix 1102...
  • Page 102 Chapter 6 - Miscellaneous Configuration Administration Manual (H.323 Version) Mediatrix 1102...

  • Page 103: Chapter 7 Using Dialing Rules

    H A P T E R Using Dialing Rules When making calls with one of the phones or faxes connected to the Mediatrix 1102, these calls follow dialing rules you have defined (see “Chapter 5 - Ports Configuration” on page 55 for details).
  • Page 104 • If the end of dialing character is “#”, the “*” can be dialed in an E.164 alias. • If there is no end of dialing character, both “*” and “#” can be dialed in an E.164 alias. Mediatrix 1102...

  • Page 105: Ip Address Specific Rules

    IP address is considered complete. • This rule is applied once the IP address prefix is recognized. • n, the number of seconds, is the value of the Assume end of dialing after n seconds rule (see Table 31 on page 85). Mediatrix 1102...

  • Page 106: Dialing Rules Examples

    5 seconds later, a time out occurs and the error tone is played. Dialing Rules The following are dialing examples that illustrate the various settings of Examples the Mediatrix 1102. Example 1 This example uses the following configuration: Speed dialing disabled IP address prefix: **...
  • Page 107 Case 6: You want to dial 204.236.247.67. Dial “1**”. The IP address prefix is not recognized because another digit was dialed before. Actually, this sequence is recognized as an E.164 alias equal to “1”. The second “*” is ignored. Mediatrix 1102...

  • Page 108: Example 2

    Dial “*” (one digit speed dial). The speed dial is activated. A new call is started with “1230”. Complete sequence: * Case 4: You want to dial 204.236.247.67. Dial “#” (IP address prefix). Dial “204*236*247*67*”. Complete sequence: #204*236*247*67* Mediatrix 1102...

  • Page 109: Chapter 8 Software Upgrade

    This chapter describes how to upgrade the Mediatrix 1102 software with a new version. The updating process uses a directory containing multiple files. The directory is delivered as a zip file and contains what is needed for the Mediatrix 1102 to properly download a new software version. Before Download-...

  • Page 110: Setting Up Software Download

    Primary PC running the TFTP server to allow the software update of software the Mediatrix 1102. If the software download fails with this IP server address, for instance if the primary software server cannot be reached, the IP address of the secondary software server is used.
  • Page 111 Scroll down to the bottom of the page and click the Update Configuration button. The configuration is updated. The Mediatrix 1102 may or may not reboot depending of the fields that have been changed. “Updating the Configuration” on page 29 for more details.
  • Page 112 Chapter 8 - Software Upgrade Administration Manual (H.323 Version) via the Syslog server to ensure everything goes well, if you are using one. The Mediatrix 1102 reboots, then tries to initiate a software download with the primary software server. The following may happen: •...

  • Page 113: Emergency Software Download

    An electrical shortage. The user of the Mediatrix 1102 can accidentally power off the unit when the software is being transferred. In this situation, the Mediatrix 1102 has a rescue application that automatically starts a new software download. The Mediatrix 1102: Tries to initiate a software download with the primary software server.
  • Page 114 Chapter 8 - Software Upgrade Administration Manual (H.323 Version) Mediatrix 1102...

  • Page 115: Chapter 9 Maintenance

    Then allow the unit at least 20 minutes to warm up before actually connecting a telephone/fax and using it. Cleaning To clean the Mediatrix 1102, wipe with a soft dry cloth. Do not use volatile liquids such as benzine and thinner which are harmful to the unit casing.

  • Page 116: Troubleshooting

    Dial tone is not received at the telephone If the Power LED is on and the In Use LED is off, the connection between the phone and the Mediatrix 1102 is not working properly. Check that: Both ends of the RJ-11 analog line cable are securely connected.
  • Page 117 “Poor line condition” error during a fax transmission The analog transmission between the fax machine and the Mediatrix 1102 is flaky, preventing the fax transmission to terminate properly. This problem is known to occur with some fax machines and a few fax modems.

  • Page 118: Solving Web Interface Problems

    If you are using a firewall, it could block the javascript file used by the Mediatrix 1102 web interface. This may lead to web errors and malfunction of buttons in the web interface.

  • Page 119: Solving Software Upgrade Problems

    Settings button. Check the Every visit to the page checkbox. Click OK. Solving An error occurs when the Mediatrix 1102 attempts to Software communicate with the software server Upgrade There could be a number of reasons for this:...
  • Page 120 The Mediatrix 1102 does not use the DHCP-provided software server IP address When the Mediatrix 1102 is set with DHCP IP addresses and the DHCP server cannot be reached, it may happen that the unit uses an address different from the one listed in the web page. In this case, the software download does not work.

  • Page 121: Dhcp Server Vendor Specific Information

    DHCP Server Vendor Specific Information The Mediatrix 1102 uses a DHCP server to receive the IP addresses it needs to work properly. This Appendix assumes that you know how to set up and use a DHCP server. If not, ask your network administrator to set up DHCP-related variables.

  • Page 122: Creating Vendor Specific Information

    Vendor Specific information you want to add. The information must be defined in binary (hexadecimal) format. You can enter a maximum of 255 characters per line. See “Entering IP Addresses and Port Numbers” on page 105 for more details on the syntax to use. Mediatrix 1102...
  • Page 123 Appendix A - DHCP Server Vendor Specific Information Administration Manual (H.323 Version) When you are done, click OK. Table 35 lists the Mediatrix 1102 codes for Vendor Specific information: Table 35: Vendor Specific Codes Vendor Specific Code Item of Information...
  • Page 124 2545 (Vendor Specific Code is 109). Figure 29: Example – IP address Vendor Specific Code Size IP Address 6E 04 C0 A8 00 0A Figure 30: Example – Port Number Vendor Specific Code Size Port 6D 02 09 F1 Mediatrix 1102...

  • Page 125: Country Specific Parameters

    When representing an impedance, the following applies: Symbol “//” means parallel. Symbol “+” means serial. Furthermore, there are two types of impedances: Input Impedance Mediatrix 1102...
  • Page 126 Administration Manual (H.323 Version) Terminal Balance Return Loss (TBRL) Impedance Input Impedance Impedance of the Mediatrix 1102 at the Tip and Ring wires. Terminal Balance Return Loss (TBRL) Impedance Balance return loss attributable to transmission loss between two points. It is used to characterize an impedance balancing property of the 2-wire analog equipment port.
  • Page 127 3*(0.1 – 0.1) then 0.6 – 1.0 - 0.2 – 0.2 means that the 0.1s on and 0.1s off sequence is repeated 3 times, afterwards the 0.6s on, 1.0s off, 0.2s on and 0.2s off sequence repeats forever. Mediatrix 1102...

  • Page 128: Austria

    0.33 – 1.0 Ring AC: 45 VRMS, 50 Hz 1.0 – 4.0 DC: 15 Vdc = 270 Ω + 750 Ω // 150 nF Input Impedance FXS Line Attenuation (Input) +3 dBr FXS Line Attenuation (Output) -10 dBr Mediatrix 1102...

  • Page 129: China

    Special Information Tone 450 Hz 0.4 – 0.004 -10 dBm Ring AC: 45 VRMS, 20 Hz 1.5 – 3.5 DC: 15 Vdc = 600 Ω Input Impedance FXS Line Attenuation (Input) 0 dBr FXS Line Attenuation (Output) -9 dBr Mediatrix 1102...

  • Page 130: France

    0.3 – 1.0 1800 Hz Ring AC: 45 VRMS, 50 Hz 1.5 – 3.5 DC: 15Vdc = 215 Ω + 1000 Ω // 137 nF Input Impedance FXS Line Attenuation (Input) -1.9 dBr FXS Line Attenuation (Output) -8.9 dBr Mediatrix 1102...

  • Page 131: Germany

    0.33 – 1.0 Ring AC: 45 VRMS, 25 Hz 1.0 – 4.0 DC: 15 Vdc = 220 Ω + 820 Ω // 115 nF Input Impedance FXS Line Attenuation (Input) 0 dBr FXS Line Attenuation (Output) -7 dBr Mediatrix 1102...

  • Page 132: Great Britain

    Ring AC: 45 VRMS, 25 Hz 0.4 – 0.2, 0.4 – 2.0 DC: 15 Vdc = 300 Ω + 1000 Ω // 220 nF Input Impedance FXS Line Attenuation (Input) +3 dBr FXS Line Attenuation (Output) -9 dBr Mediatrix 1102...

  • Page 133: Israel

    -24 dBm 1400 Hz 0.333 1800 Hz 0.333 – 1.0 Ring AC: 45 VRMS, 25 Hz 1.0 – 3.0 DC: 15 Vdc = 600 Ω Input Impedance FXS Line Attenuation (Input) 0 dBr FXS Line Attenuation (Output) -9 dBr Mediatrix 1102...

  • Page 134: Italy

    0.33 – 1.0 Ring AC: 45 VRMS, 25 Hz 1.0 – 4.0 DC: 15 Vdc = 180 Ω + 630 Ω // 60 nF Input Impedance FXS Line Attenuation (Input) 0 dBr FXS Line Attenuation (Output) -7 dBr Mediatrix 1102...

  • Page 135: Japan

    Special Information Tone 400 Hz 0.1 – 1.0 -13 dBm Ring AC: 45 VRMS, 20 Hz 1.0 – 2.0 DC: 15 Vdc = 600 Ω Input Impedance FXS Line Attenuation (Input) 0 dBr FXS Line Attenuation (Output) -9 dBr Mediatrix 1102...

  • Page 136: North America

    Input Impedance = 350 Ω + 1000 Ω // 210 nF Tbrl-Impedance FXS Line Attenuation (Input) 0 dBr FXS Line Attenuation (Output) 0 dBr a. TBRL-Impedance for “off-premise" or long loop ports (wire length longer than 2.5 km). Mediatrix 1102...

  • Page 137: Russia

    -17 dBm 1400 Hz 0.333 1800 Hz 0.333 – 1.0 Ring AC: 45 VRMS, 25 Hz 1.0 – 4.0 DC: 15 Vdc = 600 Ω Input Impedance FXS Line Attenuation (Input) -2 dBr FXS Line Attenuation (Output) +2 dBr Mediatrix 1102...

  • Page 138: Spain

    0.333 – 1.0 Ring AC: 45 VRMS, 25 Hz 1.5 – 3.0 DC: 15 Vdc = 220 Ω + 820 Ω // 120 nF Input Impedance FXS Line Attenuation (Input) 0 dBr FXS Line Attenuation (Output) -7 dBr Mediatrix 1102...

  • Page 139: Switzerland

    1800 Hz 0.333 – 1.0 Ring AC: 45 VRMS, 25 Hz 1.0 – 4.0 DC: 15Vdc = 220 Ω + 820 Ω // 115 nF Input Impedance FXS Line Attenuation (Input) -0 dBr FXS Line Attenuation (Output) -6.5 dBr Mediatrix 1102...
  • Page 140 Appendix B - Country Specific Parameters Administration Manual (H.323 Version) Mediatrix 1102...

  • Page 141: Appendix C Standards Compliance

    P P E N D I X Standards Compliance This Appendix lists the various standards compliance of the Mediatrix 1102. Standards Compli- The Mediatrix 1102 has received the following standards compliance: ance Supported Table 52: Standards Compliance Category Specification Agency approvals •...

  • Page 142: Disclaimers

    Appendix C - Standards Compliance Administration Manual (H.323 Version) Disclaimers The following are the disclaimers related to the Mediatrix 1102. Federal This equipment has been tested and found to comply with the limits for Communicatio a Class B digital device, pursuant to Part 15 of the FCC Rules. These...

  • Page 143: Appendix D Glossary

    Operator forwarding the call. This prefix can be made of 4 digits. Geographical (regional) zone of the number (in France, there are 5 zones). It has two (2) digits. ABPQ First 4 digits corresponding to a local zone defined by central offices. Mediatrix 1102...
  • Page 144 DTMF usually have 12 keys. Each key corresponds to a different pair of frequencies. Each pair of frequencies corresponds to one of the ten decimal digits, or to the symbol “#” or “*”, the “*” being reserved for special purposes. Mediatrix 1102...
  • Page 145 G.723.1 A Codec that provides the greatest compression, 5.3 kbps or 6.3 kbps; typically specified for multimedia applications such as H.323 videoconferencing. G.729/G.729A A Codec that provides near toll quality at a low delay which uses compression to 8 Kbps (8:1 compression rate). Mediatrix 1102...
  • Page 146 Network A group of computers, terminals, and other devices and the hardware and software that enable them to exchange data and share resources over short or long distances. A network can consist of any combination of local area networks (LAN) or wide area networks (WAN). Mediatrix 1102...
  • Page 147 OSI reference model. Protocols can describe low-level details of machine-to-machine interfaces or high-level exchanges between allocation programs. Public Switched The local telephone company network that carries voice data over Telephone Network analog telephone lines. (PSTN) Mediatrix 1102...
  • Page 148 IP fax transmissions for IP-enabled fax devices and fax gateways, defining the translation of T.30 fax signals and Internet Fax Protocols (IFP) packets. Telephony The science of translating sound into electrical signals, transmitting them, and then converting them back into sound. Mediatrix 1102...
  • Page 149 Internet Protocol. Such data network may be the Internet or a corporate Intranet. Wide Area Network A large (geographically dispersed) network, usually constructed with (WAN) serial lines, that covers a large geographic area. A WAN connects LANs using transmission lines provided by a common carrier. Mediatrix 1102...
  • Page 150 Appendix D - Glossary Administration Manual (H.323 Version) Mediatrix 1102...

  • Page 151: Appendix E List Of Acronyms

    Institute of Electrical & Electronics Engineers IETF Internet Engineering Task Force Internet Protocol kbps Kilobits Per Second Local Area Network Light Emitting Diode Media Access Control Mb/s Megabits Per Second Private Branch eXchange POSIX Portable Operating System Interface Mediatrix 1102...
  • Page 152 Simple Network Time Protocol TBRL Terminal Balance Return Loss TCP/IP Transmission Control Protocol/Internet Protocol TFTP Trivial File Transfer Protocol User Datagram Protocol Underwriters Laboratories Incorporated Uniform Resource Locator Volts Direct Current VLAN Virtual Local Area Network Wide Area Network Mediatrix 1102...
  • Page 153 IP address of server 92 generation 12 zip file 91 caller ID feature 5 DTMF Change Password/User Name web page 38 defined 126 changing tone detection duration 65 password 38 tone generation duration 65 user name 38 transport feature 68 Mediatrix 1102...
  • Page 154 65 gateway, in gatekeeper settings 42 tone generation duration 65 geographical configuration transport 68 country 75 E.164 alias 57 custom time zone 76 early H.245 68 predefined time zone 75 end of dialing character 64 time zone 76 Mediatrix 1102...
  • Page 155 IP configuration 35 802.1q 73 jitter buffer protection, setting 62 Differentiated Service 71 jitter, defined 128 RAM Check 81 rear connections 8 behaviour 9 related documentation xiv in download mode 11 RequestMode, feature 5, 58 defined 128 requirements 13 Mediatrix 1102...
  • Page 156 100 agency approvals 123 not displayed 100 CE marking 124 emissions 123 FCC Part 15 disclaimer 124 unit, restarting 30 immunity 123 user name safety standards 123 changing 38 subnet mask default 38, 39 configuring 31 Mediatrix 1102...
  • Page 157 57 wall-mounting the unit 15 Web browser, choosing suitable 25 web page Administration 25, 26 Advanced Debug 27 Change Password/User Name 26, 38 Overview 26 what’s new in this version xiii zip file, for software download 91 Mediatrix 1102...
  • Page 158 Index Administration Manual (H.323 Version) Mediatrix 1102...
  • Page 159 READER’S FEEDBACK Mediatrix Telecom, Inc. welcomes your evaluation of this manual and any suggestions you may have. These help us to improve the quality and usefulness of our publications. Please send your comments to: Mediatrix Telecom, Inc. Attention: Documentation Department...

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