Mediatrix 1204 Administration Manual

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Mediatrix
1204
Administration Manual
H.323 Version
Product Version 2.4
Document Revision I
February 5, 2004

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Summary of Contents for Mediatrix 1204

  • Page 1 ® Mediatrix 1204 Administration Manual H.323 Version Product Version 2.4 Document Revision I February 5, 2004...
  • Page 2 – without the express written permission of the publisher. Mediatrix Telecom, Inc. reserves the right to revise this publication and make changes at any time and without the obligation to notify any person and/or entity of such revisions and/or changes.
  • Page 3 Mediatrix Telecom, Inc. Administration Manual Supplementary Copyright Information CMU/UCD copyright notice: (BSD like) Copyright 1989, 1991, 1992 by Carnegie Mellon University Derivative Work - 1996, 1998-2000 Copyright 1996, 1998-2000 The Regents of the University of California All Rights Reserved Permission to use, copy, modify and distribute this software and its documentation for any purpose and...
  • Page 4 Mediatrix Telecom, Inc. Administration Manual Cambridge Broadband Ltd. copyright notice (BSD) Portions of this code are copyright (c) 2001, Cambridge Broadband Ltd. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: •...
  • Page 5 Mediatrix Telecom, Inc. Administration Manual EVENT SHALL THE OpenSSL PROJECT OR ITS CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY...
  • Page 6 Mediatrix Telecom, Inc. Administration Manual The licence and distribution terms for any publicly available version or derivative of this code cannot be changed. i.e. this code cannot simply be copied and put under another distribution licence [including the GNU Public Licence.]...
  • Page 7: Table Of Contents

    Safety Recommendations ..................xviii End User Technical Support..................xviii Chapter 1 Getting Started ..................1 Overview........................1 Why use the Mediatrix 1204? ....................1 How does it Work? ........................2 Features ........................2 Hardware Features ........................2 Software Features ........................3 Supplementary Services......................
  • Page 8 Reserving an IP Address ....................... 19 Using the Default Settings Switch ..................19 Web Page Settings ........................ 21 Mediatrix 1204 IP Address ....................23 Installing the Mediatrix 1204 Hardware ..............25 Chapter 3 Basic Configuration................27 Web Interface ......................27 Accessing the Web Interface ....................
  • Page 9 Analog Telephone Line Type Setting ................ 64 Force End of Calls Settings ..................65 How to Solve the Problem ..................... 65 Setting the Mediatrix 1204 ..................... 66 Call Setup Settings ....................71 Early H.245 ..........................71 Fast Connect ......................... 71 DTMF Transport ........................
  • Page 10 Contents Administration Manual (H.323 Version) Chapter 7 How to Use the Mediatrix 1204 ............. 89 Call Processes......................89 Types of Calls ........................89 Using Dialing Rules ....................91 General Dialing Rules......................91 IP Address Specific Rules ..................... 94 Examples........................95 Example 1..........................
  • Page 11 Standards supported ....................129 Disclaimers ......................130 Federal Communications Commission (FCC) Part 15............130 Federal Communications Commission (FCC) Part 68............131 Industry Canada ........................132 CE Marking .......................... 133 Appendix D Glossary....................135 Appendix E List of Acronyms.................. 143 Mediatrix 1204...
  • Page 12 Contents Administration Manual (H.323 Version) Mediatrix 1204...
  • Page 13: Preface

    R E F A C E Introduction The Mediatrix 1204 is an H.323 Gateway that connects up to four PSTN lines to a Local Area Network (LAN) with access to an Intranet or the Internet to permit high-quality, full duplex, audio/fax communications over IP Packet Networks.
  • Page 14: Related Documentation

    Preface - Introduction Administration Manual (H.323 Version) Related Documen- In addition to this Manual, each document set of the Mediatrix 1204 tation includes the following: Mediatrix 1204 Quick Start booklet This printed booklet allows you to quickly setup and work with the Mediatrix 1204.
  • Page 15 Caution: Caution indicates a potentially hazardous situation which, if not avoided, may result in minor or moderate injury and/or damage to the equipment or property. Note: Note indicates important information about the current topic. Mediatrix 1204...
  • Page 16: Safety Warnings

    Product Disposal Warning Warning: Ultimate disposal of this product should be handled according to all national laws and regulations. No. 26 AWG Warning Warning: To reduce the risk of fire, use only No. 26 AWG or larger telecommunication line cord. Mediatrix 1204...
  • Page 17 The power supply cord is used as the main disconnect device, so ensure that the equipment is installed near a socket-outlet that is easily accessible. • Disconnect the 4 SCN interface connectors before disconnecting the power cord from the unit. Mediatrix 1204 xvii...
  • Page 18: Safety Recommendations

    Do not use the telephone to report a gas leak in the vicinity of the leak. End User Techni- In order to maximize technical support resources, Mediatrix Telecom, cal Support Inc. works through its partner channels to resolve technical support issues.
  • Page 19: Chapter 1 Getting Started

    H A P T E R Getting Started This chapter introduces the Mediatrix 1204. It describes its main features and illustrates its front panel indicators and back panel connectors. Overview The Mediatrix 1204 is an analog gateway that allows connectivity between the PSTN and a VoIP network.
  • Page 20: How Does It Work

    Mediatrix 1204, the call is answered and a second dial tone (IP dial tone) is presented to the PSTN user. The number dialed at this moment will be parsed by the Mediatrix 1204 and used in an H.323 call establishment.
  • Page 21: Software Features

    Setup Settings” on page 71 for more details. Caller ID The Mediatrix 1204 can display Caller ID information for incoming calls. Pause & Reroute To allow Gatekeepers to re-route connections from endpoints that do not support supplementary services, endpoints shall respond to the reception of an empty capability set.
  • Page 22 SCN. RTCP The Mediatrix 1204 supports the Real Time Control Protocol, which is used to send packets to convey feedback on quality of data delivery. Mediatrix 1204...
  • Page 23: Supplementary Services

    The H.450.2 Call Transfer allows a call established between endpoint A and endpoint B to be transformed into a new call between endpoint B and a third endpoint, endpoint C. The Mediatrix 1204 can act as the transferred and the transferred to entity. It cannot initiate a call transfer (transferring entity).
  • Page 24: Panels

    Chapter 1 - Getting Started Administration Manual (H.323 Version) Panels This section provides an overview of the Mediatrix 1204’s front and rear panels. Front Indica- Figure 1 shows the four (4) visual indicators located on the front of the tors Mediatrix 1204.
  • Page 25: Rear Connections

    Universal Power Supply input. 120-65 ma ; 50/60 Hz Default Settings switch Resets configuration parameters of the Mediatrix 1204 to default (known) values. It can be used to reconfigure the unit. See “Using the Default Settings Switch” on page 19 for more information.
  • Page 26: Leds Behaviour

    Chapter 1 - Getting Started Administration Manual (H.323 Version) LEDs Behaviour The Mediatrix 1204 has four (4) LED indicators located on the front panel, which are identified as Ready, In Use, LAN, and Power. A LED can have three states: On, Off and Blinking.
  • Page 27: Lan Led

    Power LED The Power LED indicates whether the Mediatrix 1204 is operational at its most basic level. It does not imply that the unit can be used, only that it is capable of being used. Normal operation is steady On.
  • Page 28: Caller Id Information

    The caller ID standards detected by the Mediatrix 1204 are the same Detection for all countries. The Mediatrix 1204 will detect a caller ID sent on the line by the CO (Central Office) if the following conditions are met: The caller ID must be generated according to a caller ID standard implementing Bell-202 or ITU-T V.23 voice...
  • Page 29 Chapter 1 - Getting Started Administration Manual (H.323 Version) Many widely-used caller ID standards are compatible with the specifications stated above. Note: The Mediatrix 1204 cannot detect Caller ID on call waiting (CIDCW). Mediatrix 1204...
  • Page 30 Chapter 1 - Getting Started Administration Manual (H.323 Version) Mediatrix 1204...
  • Page 31: Chapter 2 Installation

    H A P T E R Installation This chapter lists the hardware and software requirements of the Mediatrix 1204. It also describes how to set it up by introducing the configuration web pages you will be using in the following chapters. Requirements...
  • Page 32: Package Contents

    It is necessary to have a minimum of 25 mm (1 in.) clearance. Rack-Mounting The Mediatrix 1204 is 5.5 cm (2.2 in.) high and fits in most standard 48.26 cm (19 in.) racks. Mediatrix Telecom, Inc. recommends that you use a rack compliant EIA-310-D.
  • Page 33 Chapter 2 - Installation Administration Manual (H.323 Version) Place the Mediatrix 1204 right side up on a hard flat surface, with the front facing toward you. Place the left mounting bracket over the mounting holes on the left side of the Mediatrix 1204.
  • Page 34: Wall-Mounting

    Damage caused to the unit by using incorrect screws invalidates your warranty. Repeat steps 4 and 5 for the other side of the Mediatrix 1204. Insert the Mediatrix 1204 into the bracket and secure with suitable screws (not provided). Make sure that the ventilation holes are not obstructed.
  • Page 35 (the side that has two screw holes) facing toward you. Remove all of the rubber feet from the Mediatrix 1204, if applicable. Place the Mediatrix 1204 right side up on the wall-mounting bracket, with the front facing toward you.
  • Page 36 4. Note: Ensure that the Mediatrix 1204 front faces the sides or the top. Do not position the front of the Mediatrix 1204 downward. If the Mediatrix 1204 front faces downwards, the wall-mounting bracket is not installed properly.
  • Page 37: Stacking Units

    Upon delivery, the Mediatrix 1204 default network parameters are not properly set to be used right away on your network. When setting up the Mediatrix 1204 for the first time, you must change these settings so that it can access your network.
  • Page 38 26 AWG wire size. Alternatively, you can connect an Ethernet 10/100 BaseT RJ-45 crossover cable into the Ethernet connector of the Mediatrix 1204 and connect the other end to your computer. Reconfigure the IP address of your computer to 192.168.0.10 and the Subnet Mask of 255.255.255.0.
  • Page 39: Web

    If you are setting up your device for the first time, see “Web Page Settings” on page When the Mediatrix 1204 has finished rebooting, turn it off, plug it on the network, and turn it on again. Note: When rebooting in normal mode of operation after the factory...
  • Page 40 You will gain access to the Configuration web page. Various choices are available for the IP address parameters of the Mediatrix 1204: • You can decide to use only the IP addresses provided by a DHCP server.
  • Page 41: Mediatrix 1204 Ip Address

    DHCP sends if you are using a DHCP. Mediatrix 1204 You do not know the IP address assigned to the Mediatrix 1204 by the IP Address DHCP server if: You have not previously reserved an IP address in the DHCP server for a specific MAC address.
  • Page 42 Click here to enable messages to the Syslog daemon Click the Update button at the bottom of the web browser. Once the Mediatrix 1204 has restarted (this could take 10 to 20 seconds), turn it off, then turn it on again.
  • Page 43: Installing The Mediatrix 1204 Hardware

    This IP address is the one assigned to the Mediatrix 1204. Note: This procedure only works for one Mediatrix 1204 at a time. If you are starting several units, you will have no way to tell which IP address belongs to which Mediatrix 1204.
  • Page 44 Chapter 2 - Installation Administration Manual (H.323 Version) Connect standard PSTN telephone lines to Ports 1, 2, 3, and The Mediatrix 1204 supports both Loop Start and Ground Start lines. To reduce the risk of fire, use only No. 26 AWG or larger telecommunication line cord.
  • Page 45: Basic Configuration

    1204. For instance, if the IP address of your Mediatrix 1204 is 192.168.0.94, type it in your web browser’s address field. If you are using the Mediatrix 1204 for the first time, use the default IP address 192.168.0.1. The following opens:...
  • Page 46 Description Overview Links to the Overview web page, which displays, in read-only format, the parameters and IP addresses used by the Mediatrix 1204. Configuration Links to the Configuration web page, which allows you to set the parameters and IP addresses used by the Mediatrix 1204. You can click each individual link to display its corresponding settings.
  • Page 47: Accessing The Configuration Web Page

    The Content frame is always in the lower right part of the browser window. It contains the various web pages used to manage the Mediatrix 1204. Accessing the The Configuration web page allows you to set the Mediatrix 1204 Configuration parameters. Web Page To access the Configuration page: Click the Configuration link of the menu frame.
  • Page 48 Using the Configuration Buttons The following table lists the buttons you can use to manage the Mediatrix 1204. These buttons are located at the bottom of the web browser. Note: To make these buttons visible, you must click one of the links in the Configuration section (in the Menu frame).
  • Page 49 Mediatrix 1204 processes a configuration update, a busy tone is sent and no call can be made nor received. • If the Mediatrix 1204 is not in use at the same time you click Update, the configuration update is processed. Refresh the web page.
  • Page 50 Restarting the Mediatrix 1204 When clicking on the Restart button at the bottom of the Configuration web page, the Mediatrix 1204 is restarted. If the unit is in use when you click Restart, the restart is not processed. If the Mediatrix 1204 is not in use when you click Restart, a message informs you that the unit is about to restart.
  • Page 51: Mediatrix 1204 Network Management

    Software Download Configuration Emergency Software Configuration Network Management When managing a Mediatrix 1204 over the network, it must be correctly configured with an IP address and a subnet mask. IP Addresses To operate correctly, each unit on a network must have a unique IP address. IP addresses have the format n.n.n.n where n is a decimal number between 0 and 255, for example, 192.168.0.1.
  • Page 52: Web Page Ip Information

    Current Source of the IP address. DHCP: A DHCP server provided the IP address to the Mediatrix 1204. Static: You checked the Static checkbox and entered a static IP address in the Static/DHCP failure field. This IP address overrides the corresponding IP address provided by a DHCP server (if applicable).
  • Page 53 If there is an IP address in this field, but the Static option is not checked, the DHCP server settings will override the static settings. In the event that the Mediatrix 1204 IP address is configured statically (Static check box checked), you should reserve the specified IP address in the DHCP server to ensure that it does not assign it to another device.
  • Page 54: Ip Address Use

    IP Address Use All of the IP addresses provided by a DHCP server are saved in the Mediatrix 1204 configuration, even if they are not actually used. When powering the Mediatrix 1204 on, it uses the IP addresses saved in its configuration and/or the IP addresses provided by a DHCP server.
  • Page 55: Configuring Ip Addresses

    IP addresses. Secondary DNS Secondary Domain Name Server IP address used by the Mediatrix 1204. A DNS is an Internet service that translates domain names into IP addresses. Syslog Daemon IP address of the server running a Syslog daemon.
  • Page 56: Using A Syslog Daemon

    Mediatrix 1204 device. For instance, if you want to download a new software into the Mediatrix 1204, you can monitor each step of the software download process. Furthermore, if the Mediatrix 1204 encounters an abnormal behaviour, you may see accurate messages that will help you troubleshoot the problem.
  • Page 57 Click here to enable messages to the Syslog daemon Click the Update button at the bottom of the web browser. The Mediatrix 1204 restarts. You can now use the Syslog daemon to receive messages from the Mediatrix 1204. Mediatrix 1204...
  • Page 58: Changing The Password/User Name

    Changing the A default user name and password are provided with the Mediatrix Password/User 1204. However, you can use your own set of user name and password to protect the Configuration web page. Name To change the current user name and password: Click the Change Password link of the menu frame.
  • Page 59 A-Z, 0-9). The user name must not contain spaces. Default value: H323Admi Administrator Password used in the login process. It is case sensitive. password Value: A string of 6 to 10 alphanumeric characters (a-z, A-Z, 0-9). The password must not contain spaces. Default value: 8749H323 Mediatrix 1204...
  • Page 60 Chapter 3 - Basic Configuration Administration Manual (H.323 Version) Mediatrix 1204...
  • Page 61: Registering To A Gatekeeper

    H A P T E R Registering to a Gatekeeper This chapter describes how to set the Mediatrix 1204 to register to a gatekeeper. Refer to “Appendix A - DHCP Server Vendor Specific Information” on page 111. Setting up Gate-...
  • Page 62 Mediatrix 1204 must be a voice service. Note: This service must be defined in the gatekeeper before the Mediatrix 1204 registers to it. It is a prefix number that will be dialed by other terminals registered to the same gatekeeper to specify that they want to make a call on the PSTN.
  • Page 63: Gatekeeper Registration Logic

    Call Port number used for call signalling. Signaling Note: This setting is only used if the Mediatrix 1204 is set to Port register with a gatekeeper and when it receives calls. Value: Any number between 1025 and 4999, and 7000 and...
  • Page 64: Registration With A Gatekeeper

    If the Mediatrix 1204 refuses the unregistration request from the gatekeeper, it replies with an unregistration reject message. When a Mediatrix 1204 is registered and it wants to make a call: The Mediatrix 1204 sends an admission request message to the gatekeeper.
  • Page 65 Mediatrix 1204, the registration request times out. The Mediatrix 1204 enters state 3. • If the gatekeeper rejects the registration request of the Mediatrix 1204, the Mediatrix 1204 enters state 3. State 5: The Mediatrix 1204 is registered. Mediatrix 1204...
  • Page 66: Lightweight Registration

    60 seconds. Steps 1 and 2 are repeated 4 times. After the fourth lightweight registration message times out, the Mediatrix 1204 starts its registration process from the beginning (as if it had just rebooted). If the "Lightweight Registration" option is disabled: The timeToLive field is not included in the registration request messages.
  • Page 67: Examples

    There is an electric shortage. After a few minutes, the power comes back. The Mediatrix 1204 and the gatekeeper reboot. The Mediatrix 1204 reboots faster than the gatekeeper does. The value of the Retry time is set to 1 minute.
  • Page 68 Gatekeeper Unreachable There are two Mediatrix 1204 units, Mediatrix 1204 #1 and Mediatrix 1204 #2. The value of the Retry time field is set to 1 minute for both Mediatrix 1204s. Mediatrix 1204 #1 is registered to the gatekeeper. Mediatrix 1204 #2 is registered to the gatekeeper.
  • Page 69 1204 #2 now considers itself unregistered since the gatekeeper is not responding. The call between the Mediatrix 1204 #2 and the Mediatrix 1204 #1 fails. The user of the Mediatrix 1204 #2 hangs-up the handset. The Mediatrix 1204 #2 waits one (1) minute before trying to register.
  • Page 70 Chapter 4 - Registering to a Gatekeeper Administration Manual (H.323 Version) Mediatrix 1204...
  • Page 71: Ports Configuration

    H A P T E R Ports Configuration This chapter allows you to configure each FXO port of the Mediatrix 1204. This includes setting functional parameters such as location, sound levels, etc. It also allows to define how each FXO port handles incoming and outgoing calls.
  • Page 72 Chapter 5 - Ports Configuration Administration Manual (H.323 Version) Figure 17: FXO Port 1 Section Master switch to enable/disable the port Mediatrix 1204...
  • Page 73: Telephony Settings

    See “Fax Algorithms” on page 58 for more details. Table 17: Voice Coding Algorithm Settings Information Description Voice Algorithms List of voice codecs supported by the Mediatrix 1204: • G.711 A-law • G.711 µ-law • G.723 • G.729a...
  • Page 74 For instance, let’s say you enable the G.711 A-law codec with a minimal packetization period of 10 ms and a maximal packetization period of 10 ms. The Mediatrix 1204 sends only one capability: G.711 A-law with a packetization period of 10 ms However, if you enable the G.711 A-law codec with a minimal...
  • Page 75 G.711 µ-law 30 ms (minimal packetization period) G.711 A-law 60 ms (maximal packetization period) Unit A calls unit B (voice call, no fax). Which packetization time will be used? The common, smaller packetization period (in this case 30 ms). Mediatrix 1204...
  • Page 76: Fax Algorithms

    T.38 capable, the fax transmission fails. Mediatrix Telecom, Inc. suggests to use G.711 A-law if you are located in Europe and G.711 µ-law anywhere else. However, you should check first which codec is supported in your telephone network.
  • Page 77: Force Clear Channel Fax Packetization Period

    Force Clear Forces the Mediatrix 1204 to use a specific packetization period Channel Fax (duration of the packets). It allows you to adjust the Mediatrix 1204 to Packetization your environment specific setting. Period...
  • Page 78 Country Default Input Gain Resulting Gain Possible Offset Japan 0.00 dB +3 dB +3 dB North 0.00 dB +3 dB +3 dB America1 North 0.00 dB +3 dB +3 dB America1 Sweden +2.00 dB +2.75 dB +4.75 dB Mediatrix 1204...
  • Page 79: Output Sound Level

    Chapter 5 - Ports Configuration Administration Manual (H.323 Version) Output Sound The sound level, in dB, sent by the Mediatrix 1204. Values range from Level +12 dB to -36 dB by increments of 1. Note that values below -24 dB or above 0 dB are not recommended.
  • Page 80: Pstn To Ip Network Call Settings

    PSTN to IP Network call parameters allow a PSTN user to call in the work Call Settings FXO port of the Mediatrix 1204. The PSTN user gets a dial tone to place a call on the IP network to which the Mediatrix 1204 is connected.
  • Page 81: Ip Address Prefix

    When the IP address prefix is recognized, the rule for the automatic speed dial is not checked. Calls using an IP address are not possible when the Mediatrix 1204 is configured to register with a gatekeeper. Default Value: ** End of Dialing Character that indicates the end of the dialing sequence.
  • Page 82: Assume End Of Dialing After N Seconds

    Values: Any number of milliseconds between 40 and 150. Default Value: 40 ms IP Network to IP Network to PSTN call parameters allow the Mediatrix 1204 to use PSTN Call Settings the FXO port to establish calls from the IP network (to which it is connected) to the PSTN.
  • Page 83: Force End Of Calls Settings

    Disconnect signal in Loop Start lines is one of the main reasons why the Ground Start lines were created. If the Far End Disconnect signal is not sent to or properly detected by the Mediatrix 1204, the connection will not be released by the unit, thus freezing the FXO port in the OFF HOOK state.
  • Page 84: Setting The Mediatrix 1204

    To set the Mediatrix 1204 to force the end of an unsuccessful call: Enable the Destination Unreachable on IP Network feature. Set the number of seconds after which the call is ended.
  • Page 85 Suppression Level” on page 61 for more details. • If you are using the G.723.1 codec, you do not need to set specific parameters, because the implementation of this codec in the Mediatrix 1204 implicitly activates silence detection (based on SID packets). Mediatrix 1204...
  • Page 86 Forced End of Call on Far-End Tone Detection The Mediatrix 1204 can monitor special tones indicating that the remote PSTN user has hung up. You can use the default value for a selected country or you can customize a tone to look for.
  • Page 87 Note: Russia’s, Spain’s and Switzerland’s default tone detection settings are the same as their dial tone values. The Mediatrix 1204 could thus inadvertantly apply a forced end of call on the dial tone. Therefore, the Mediatrix 1204 will wait 8 seconds before actually activating the forced end of call on tone detection.
  • Page 88 Set the tone count to detect in the Tone Count field. The tone count is the number of times the specified custom cadence must be detected to trigger a Far-End Disconnect event (which results in the line being locally disconnected). The default value is 1. Mediatrix 1204...
  • Page 89: Call Setup Settings

    Mediatrix 1204 stays in the inband mode. Inband Only Forces the Mediatrix 1204 to use the inband mode, regardless of whether the remote endpoint supports out-of-band DTMFs or not. In this mode, the...
  • Page 90: Line Release Timeouts

    DTMFs or not. In this mode, the Mediatrix 1204 sends out-of-band capabilities to the remote endpoint, which indicates that it supports this mode. Line Release Time- The Mediatrix 1204 has been programmed with various timeouts outs concerning releasing a line. Table 23: Mediatrix 1204 Timeouts Timeout...
  • Page 91: Miscellaneous Configuration

    (DSCP), in the Internet Protocol header specifies the per hop behavior for a given flow of packets. The DS field structure is presented below: +---+---+---+---+---+---+---+---+ | DSCP +---+---+---+---+---+---+---+---+ à • DSCP: Differentiated Services CodePoint. • CU: Currently Unused. The CU bits should always be set to 0. Mediatrix 1204...
  • Page 92 The proposed default values of 184 (or binary 10111000) are based on the Expedited Forwarding PHB (RFC 2598) recommendation. This default value would also result in “101” precedence bits, low delay, high throughput, and normal reliability in the legacy IP networks (RFC 791, Mediatrix 1204...
  • Page 93 Note: If you enable 802.1q and set a VLAN ID for the Mediatrix 1204, the Web pages, TFTP and Syslog must be on a computer (Network Card) set with the same VLAN ID.
  • Page 94 Value: Any number between 0 and 7. Default Value: 0 Priority of Fax/ Priority value for fax/modem stream IP transmission Modem Stream IP located in the VLAN field. Transmission Value: Any number between 0 and 7. Default Value: 0 Mediatrix 1204...
  • Page 95: Call Forward Settings

    This is done by clicking the Test Virtual LAN button. Note: If you enable 802.1q and set a VLAN ID for the Mediatrix 1204, the Web pages, TFTP and Syslog must be on a computer (Network Card) set with the same VLAN ID.
  • Page 96 H.323 ID : H.323 ID alias used in the gatekeeper registration process. For instance, the default H.323 ID for the Mediatrix 1204 is its MAC address plus "0" plus the FXO port number. For example, if the MAC address of an Mediatrix 1204 is 0498B8000ABC, the default H.323 ID alias of the FXO port 1 will be...
  • Page 97: Geographical Specific Configuration

    “Appendix B - Country Specific Parameters” on page 115. Note: There is a country-specific time before the Mediatrix 1204 will take the line when a call is coming from the PSTN. Value: Austria, France, Germany 1, Germany 2, Great Britain, Italy, Japan, North America 1,...
  • Page 98: Selecting A Time Zone

    Chapter 6 - Miscellaneous Configuration Administration Manual (H.323 Version) Selecting a At boot time, the Mediatrix 1204 queries a NTP or SNTP server to Time Zone receive time information (see “SNTP Settings” on page 83 for more details). The unit receives the information in Greenwich Mean Time (GMT) format, so it needs to convert this GMT time into the proper time zone.
  • Page 99: Defining A Custom Time Zone

    If no offset is supplied for DST, the alternative time is assumed to be one hour ahead of standard time. One or more digits can be used; the value is always interpreted as a decimal number. Mediatrix 1204...
  • Page 100 Saturday is in the first or second week. The TIME parameter has the same format as OFFSET but there can be no leading minus (-) or plus (+) sign. If TIME is not specified, the default is 02:00:00. Mediatrix 1204...
  • Page 101: Sntp Settings

    SNTP Settings The Simple Network Time Protocol (SNTP) enables the notion of time (date, month, time) into the Mediatrix 1204. It is especially required when dealing with features such as the Caller ID. SNTP is used to synchronize a SNTP client with a SNTP or NTP server (SNTP being a subset of NTP) by using UDP as transport (see RFC 1769 for more details).
  • Page 102: Viewing Hardware Information

    RAM Check, it is not restarted and the RAM check is not processed. If the Mediatrix 1204 is not in use when you click RAM Check, a message informs you that the unit is about to restart to perform a RAM check.
  • Page 103: Performing A Rom Check

    If you want to perform a ROM check, click the ROM Check button (at ROM Check the bottom of the browser window). If the Mediatrix 1204 is in use when you click ROM Check, the ROM check is not processed. If the Mediatrix 1204 is not in use when you click ROM Check, a ROM check is performed.
  • Page 104: Usage And Benefits

    Interoperability Tracking Provides an important vehicle for tracking interoperability. You can see if the events on the remote side are interoperable with the events on the local side. The advanced debug page produces Syslog messages you can see with a Syslog daemon. Mediatrix 1204...
  • Page 105: Settings

    Displays everything including trees but does not check trees for ASN.1 consistency. Displays everything and check trees for ASN.1 consistency, and displays inconsistencies found. This is the recommended setting. Displays all messages. Note that this setting is not recommended because it generates a lot of traffic. Mediatrix 1204...
  • Page 106 Chapter 6 - Miscellaneous Configuration Administration Manual (H.323 Version) Mediatrix 1204...
  • Page 107: How To Use The Mediatrix 1204

    Mediatrix 1204, the call is answered and a second dial tone (IP dial tone) is presented to the calling party. The number dialed at this moment will be parsed by the Mediatrix 1204 and used in an H.323 call establishment.
  • Page 108 Mediatrix 1102 or 4 telephone lines Mediatrix 1104 connected to the PSTN Soft Phone IP phone IP / LAN H.323 Endpoint Mediatrix 1204 Gatekeeper A LAN H.323 endpoint contacts the Mediatrix 1204, which reaches the corresponding PSTN destination. Mediatrix 1204...
  • Page 109: Using Dialing Rules

    IP / LAN IP phone H.323 Endpoint Mediatrix 1204 Using Dialing When using the Mediatrix 1204 FXO ports to make calls, these calls Rules follow the dialing rules you have defined (see “FXO Port Sections” on page 53 for more details).
  • Page 110 Chapter 7 - How to Use the Mediatrix 1204 Administration Manual (H.323 Version) “192.168.2488”, an error tone is played. Table 34: General Dialing Rules Dialing Rule Priority Description Priority 1: A call coming from the PSTN is automatically routed on the IP network. The destination of the Automatic speed dial call is an E.164 alias or an H.323 ID alias.
  • Page 111 Chapter 7 - How to Use the Mediatrix 1204 Administration Manual (H.323 Version) Table 34: General Dialing Rules (Continued) Dialing Rule Priority Description Priority 4: The user dials a particular digit to indicate that an E.164 alias is complete. End of dialing character •...
  • Page 112: Ip Address Specific Rules

    Chapter 7 - How to Use the Mediatrix 1204 Administration Manual (H.323 Version) IP Address The following rules apply when dialing an IP address. Specific Rules Table 35: IP Address Dialing Rules Dialing Rule Description IP address prefix “General Dialing Rules” on page IP address dots The dots of an IP address are dialed using “*”.
  • Page 113: Examples

    Chapter 7 - How to Use the Mediatrix 1204 Administration Manual (H.323 Version) Examples The following are examples according to various dialing rules. Example 1 This example uses the following configuration: Speed dialing disabled IP address prefix: ** End of dialing character: *...
  • Page 114: Example 2

    Chapter 7 - How to Use the Mediatrix 1204 Administration Manual (H.323 Version) Case 5: The user wants to dial 204.236.247.67. The user does not know that an IP address is terminated with a “*”. The user dials “**” (IP address prefix).
  • Page 115: Direct Call Example

    The user dials “#” (IP address prefix). The user dials “204*236*247*67*”. Complete sequence: #204*236*247*67* Direct Call This example assumes that both the Mediatrix 1204 and the LAN Example H.323 endpoint are not configured to register with a gatekeeper. Such a LAN H.323 endpoint could be: the FXS port of a terminal such as a Mediatrix 1102, a Mediatrix 1104, etc.
  • Page 116 Administration Manual (H.323 Version) For example, let’s say you want to reach the telephone connected to Port 3 of the Mediatrix 1104 with the IP address 192.168.0.23. The phone number assigned to Port 3 of this Mediatrix 1104 is 1234. You must then dial the following...
  • Page 117: Chapter 8 Software Upgrade

    Extract the contents of the zip file that contains the new software Zip File information. Be sure to use the defined folder name. It creates a directory that includes the files required for the Mediatrix 1204 to properly update its software. Note: Do not change the name or content of the directory extracted.
  • Page 118: Setting Up The Software Download

    Primary PC running the TFTP server to allow the software update of software the Mediatrix 1204. If the software download fails with this IP server address, for instance if the primary software server cannot be reached, the IP address of the secondary software server is used.
  • Page 119 Chapter 8 - Software Upgrade Administration Manual (H.323 Version) Once on the Mediatrix 1204 web page, click the Software Download Configuration link. Enter the following information when prompted: User Name = H323Admi Password = 8749H323 These are the default values. If you have changed them (see “Changing the Password/User Name”...
  • Page 120: Emergency Software

    If the download process is suddenly interrupted, only a part of the ware software is transferred. Without any protection against this situation, the software is incomplete and the Mediatrix 1204 is not functional. A transfer may be interrupted for the following reasons: An electrical shortage.
  • Page 121 Chapter 8 - Software Upgrade Administration Manual (H.323 Version) software download with the primary software server, then the secondary server. This will continue until the Mediatrix 1204 succesfully downloads a software version. Mediatrix 1204...
  • Page 122 Chapter 8 - Software Upgrade Administration Manual (H.323 Version) Mediatrix 1204...
  • Page 123: Chapter 9 Maintenance

    Cleaning To clean the Mediatrix 1204, wipe with a soft dry cloth. Do not use volatile liquids such as benzine and thinner which are harmful to the unit casing.
  • Page 124: Troubleshooting

    Mediatrix 1204 to the network. The following section examines some of these problems and possible solutions. Note: Rebooting a Mediatrix 1204 will take 10 to 20 seconds. It is thus recommended to wait at least 20 seconds after the unit has rebooted before using it again.
  • Page 125 “FXO Port Sections” on page When making calls, the DTMF detection does not work properly. Limitations in the Mediatrix 1204 analog to digital (input) gain may cause DTMF detection problems. The problem is country-specific. See “Limitations” on page 59 for details on how to solve it.
  • Page 126: Solving Web Interface Problems

    Chapter 9 - Maintenance Administration Manual (H.323 Version) I am attempting to establish a modem-modem connection on the SCN side through a Mediatrix 1204 analog gateway, but the signal is not recognized. This problem occurs because of the many analog-to-digital-to-analog conversions performed on the modem signal.
  • Page 127: Solving Software Upgrade Problems

    • Check the given IP address. • Check the IP port. An error occurs when the Mediatrix 1204 attempts to transfer the software There could be a number of reasons for this: The Ethernet cable has become disconnected from the Mediatrix 1204 or the PC running the transfer.
  • Page 128 The Mediatrix 1204 does not use the DHCP-provided software server IP address When the Mediatrix 1204 is set with DHCP IP addresses and the DHCP server cannot be reached, it may happen that the unit uses an address different from the one listed in the web page. In this case, the software download does not work.
  • Page 129: Dhcp Server Vendor Specific Information

    DHCP Server Vendor Specific Information The Mediatrix 1204 uses a DHCP server to receive the IP addresses it needs to work properly. This Appendix assumes that you know how to set up and use a DHCP server. If not, ask your network administrator to set up DHCP-related variables.
  • Page 130: Creating Vendor Specific Information

    Vendor Specific information you want to add. The information must be defined in binary (hexadecimal) format. You can enter a maximum of 255 characters per line. See “Entering IP Addresses and Port Numbers” on page 113 for more details on the syntax to use. Mediatrix 1204...
  • Page 131 Appendix A - DHCP Server Vendor Specific Information Administration Manual (H.323 Version) When you are done, click OK. Table 38 lists the Mediatrix 1204 codes for Vendor Specific information. Table 38: Vendor Specific Codes Vendor Specific Code Item of Information...
  • Page 132 2545 (Vendor Specific Code is 109). Figure 27: Example – IP address Vendor Specific Code Size IP Address 6E 04 C0 A8 00 0A Figure 28: Example – Port Number Vendor Specific Code Size Port 6D 02 09 F1 Mediatrix 1204...
  • Page 133: Country Specific Parameters

    When representing an impedance, the following applies: Symbol “//” means parallel. Symbol “+” means serial. Furthermore, there are two types of impedances: Mediatrix 1204...
  • Page 134 Input Impedance Terminal Balance Return Loss (TBRL) Impedance Input Impedance Impedance of the Mediatrix 1204 at the Tip and Ring wires. Terminal Balance Return Loss (TBRL) Impedance Balance return loss attributable to transmission loss between two points. It is used to characterize an impedance balancing property of the 2-wire analog equipment port.
  • Page 135 3*(0.1 – 0.1) then 0.6 – 1.0 - 0.2 – 0.2 means that the 0.1s on and 0.1s off sequence is repeated 3 times, afterwards the 0.6s on, 1.0s off, 0.2s on and 0.2s off sequence repeats forever. Mediatrix 1204...
  • Page 136: Austria Parameters

    Special Information Tone 950 Hz 0.33 -20 dBm 1400 Hz 0.33 1800 Hz 0.33 – 1.0 270 Ω + 750 Ω // 150 nF Input Impedance FXO Line Attenuation (Input) -10 dBr FXO Line Attenuation (Output) +3 dBr Mediatrix 1204...
  • Page 137: France Parameters

    950 Hz 0.3 – 0.03, 0.3 – 0.03, 0.3 – -19.9 dBm 1400 Hz 1800 Hz 215 Ω + 1000 Ω // 137 nF Input Impedance FXO Line Attenuation (Input) -8.9 dBr FXO Line Attenuation (Output) -1.9 dBr Mediatrix 1204...
  • Page 138: Germany Parameters

    Special Information Tone 950 Hz 0.33 -16 dBm 1400 Hz 0.33 1800 Hz 0.33 – 1.0 220 Ω + 820 Ω // 115 nF Input Impedance FXO Line Attenuation (Input) -7 dBr FXO Line Attenuation (Output) 0 dBr Mediatrix 1204...
  • Page 139: Great Britain Parameters

    Special Information Tone 950 Hz 0.33 -19 dBm 1400 Hz 0.33 1800 Hz 0.33 – 1.0 300 Ω + 1000 Ω // 220 nF Input Impedance FXO Line Attenuation (Input) -9 dBr FXO Line Attenuation (Output) +3 dBr Mediatrix 1204...
  • Page 140: Italy Parameters

    Special Information Tone 950 Hz 0.33 -20 dBm 1400 Hz 0.33 1800 Hz 0.33 – 1.0 180 Ω + 630 Ω // 60 nF Input Impedance FXO Line Attenuation (Input) -7 dBr FXO Line Attenuation (Output) 0 dBr Mediatrix 1204...
  • Page 141: Japan Parameters

    Special Information Tone 400 Hz 0.1 – 1.0 -13 dBm 600 Ω Input Impedance FXO Line Attenuation (Input) -9 dBr FXO Line Attenuation (Output) 0 dBr Delay Before Answering Delay Before Dialing (No Dial Tone 3 seconds Detection) Mediatrix 1204...
  • Page 142: North America Parameters

    350 Ω + 1000 Ω // 210 nF Tbrl-Impedance FXO Line Attenuation (Input) 0 dBr FXO Line Attenuation (Output) 0 dBr Delay Before Answering Delay Before Dialing (No Dial Tone Detection) a. TBRL-Impedance for “off-premise" or long loop ports (wire length longer than 2.5 km). Mediatrix 1204...
  • Page 143: Russia Parameters

    950 Hz 0.333 -17 dBm 1400 Hz 0.333 1800 Hz 0.333 – 1.0 600 Ω Input Impedance FXO Line Attenuation (Input) 0 dBr FXO Line Attenuation (Output) 0 dBr Delay Before Answering Delay Before Dialing (No Dial Tone Detection) Mediatrix 1204...
  • Page 144: Spain Parameters

    Special Information Tone 950 Hz 0.333 -20 dBm 1400 Hz 0.333 1800 Hz 0.333 – 1.0 220 Ω + 820 Ω // 120 nF Input Impedance FXO Line Attenuation (Input) -7 dBr FXO Line Attenuation (Output) 0 dBr Mediatrix 1204...
  • Page 145: Switzerland Parameters

    Special Information Tone 950 Hz 0.333 -13 dBm 1400 Hz 0.333 1800 Hz 0.333 – 1.0 220 Ω + 820 Ω // 115 nF Input Impedance FXO Line Attenuation (Input) -6.5 dBr FXO Line Attenuation (Output) 0 dBr Mediatrix 1204...
  • Page 146 Appendix B - Country Specific Parameters Administration Manual (H.323 Version) Mediatrix 1204...
  • Page 147: Appendix C Standards Compliance

    P P E N D I X Standards Compliance This Appendix lists the various standards compliance of the Mediatrix 1204. Standards sup- The Mediatrix 1204 complies to the following standards: ported Note: The standards compliance of the Mediatrix 1204 are printed on a sticker located on the bottom of the unit.
  • Page 148: Disclaimers

    Note: Any changes or modifications not expressly approved by Mediatrix Telecom, Inc. could void the user’s authority to operate the equipment. Mediatrix 1204...
  • Page 149: Federal Communications Commission (Fcc) Part 68

    If you experience trouble with this telephone equipment, please contact Mediatrix Telecom, Inc. for information on obtain service or repairs. The telephone company may ask that you disconnect this equipment from the network until the problem has been corrected or until you are sure that the equipment is not malfunctioning.
  • Page 150: Industry Canada

    The abbreviation, IC, before the registration number signifies that registration was performed based on a Declaration of Conformity indicating that Industry Canada technical specifications were met. It does not imply that Industry Canada approved the equipment. Mediatrix 1204...
  • Page 151: Ce Marking

    Administration Manual (H.323 Version) CE Marking DECLARATION OF CONFORMITY We Mediatrix Telecom, Inc. located at 4229 Garlock st. Sherbrooke, Québec, Canada J1L 2C8 declare that for the hereinafter mentioned product the presumption of conformity with the applicable essential requirements of DIRECTIVE 1999/5/EC OF THE EUROPEAN PARLIAMENT (RTTE DIRECTIVE) is given.
  • Page 152 Appendix C - Standards Compliance Administration Manual (H.323 Version) Mediatrix 1204...
  • Page 153: Appendix D Glossary

    Operator forwarding the call. This prefix can be made of 4 digits. Geographical (regional) zone of the number (in France, there are 5 zones). It has two (2) digits. ABPQ First 4 digits corresponding to a local zone defined by central offices. Mediatrix 1204...
  • Page 154 DTMF usually have 12 keys. Each key corresponds to a different pair of frequencies. Each pair of frequencies corresponds to one of the ten decimal digits, or to the symbol “#” or “*”, the “*” being reserved for special purposes. Mediatrix 1204...
  • Page 155 8 Kbps (8:1 compression rate). Gatekeeper A gatekeeper identifies, controls, counts, and supervises the traffic or flow through the network. It also provides functions such as terminal and gateway registration, address resolution, band-width control, and admission control. Mediatrix 1204...
  • Page 156 IEEE-802 LAN standards: Media Access Control (MAC) Logical Link Control (LLC) Layer 3 Layer 3 refers to the Network layer of the commonly-referenced multilayered communication model, Open Systems Interconnection (OSI). The Network Layer is concerned with knowing the address of Mediatrix 1204...
  • Page 157 On-hook A line condition caused when a telephone handset is resting in its cradle. Packet Includes three principal elements: control information (such as destination, origin, length of packet), data to be transmitted, and error detection. The structure of a packet depends on the protocol. Mediatrix 1204...
  • Page 158 RTCP packets to convey feedback on quality of data delivery and information of membership. Realtime Transport An IETF standard for streaming realtime multimedia over IP in packets. Protocol (RTP) Supports transport of real-time data like interactive voice and video over packet switched networks. Mediatrix 1204...
  • Page 159 IP fax transmissions for IP-enabled fax devices and fax gateways, defining the translation of T.30 fax signals and Internet Fax Protocols (IFP) packets. Telephony The science of translating sound into electrical signals, transmitting them, and then converting them back into sound. Mediatrix 1204...
  • Page 160 Internet Protocol. Such data network may be the Internet or a corporate Intranet. Wide Area Network A large (geographically dispersed) network, usually constructed with (WAN) serial lines, that covers a large geographic area. A WAN connects LANs using transmission lines provided by a common carrier. Mediatrix 1204...
  • Page 161: Appendix E List Of Acronyms

    Institute of Electrical & Electronics Engineers IETF Internet Engineering Task Force Internet Protocol kbps Kilobits Per Second Local Area Network Light Emitting Diode Media Access Control Mb/s Megabits Per Second Private Branch eXchange POSIX Portable Operating System Interface PSTN Public Switched Telephone Network Mediatrix 1204...
  • Page 162 Silence IDentification SNTP Simple Network Time Protocol TBRL Terminal Balance Return Loss TCP/IP Transmission Control Protocol/Internet Protocol TFTP Trivial File Transfer Protocol User Datagram Protocol Underwriters Laboratories Incorporated VLAN Virtual Local Area Network VoIP Voice over Internet Protocol Mediatrix 1204...
  • Page 163 FXO Port sections 53 defined 136 Gatekeeper configuration 43 tone detection duration 64 Hardware configuration 84 tone generation duration 64 IP configuration 37 transport feature 71 menu frame 28 802.1q 75 Differentiated Service 73 Early H.245 feature 3 Mediatrix 1204...
  • Page 164 79 transport 71 custom time zone 79 early H.245 71 predefined time zone 79 end of dialing character 63 time zone 80 far end disconnect. See far end disconnect Ground Start line 64 Fast Connect 71 defined 138 Mediatrix 1204...
  • Page 165 140 IP configuration 37 see FXO ports primary DNS, setting 37 Progress message 4 defined 140 jitter buffer protection, setting 61 jitter, defined 138 QoS 140 802.1q 75 Differentiated Service 73 behavior in download mode 9 behaviour 8 Mediatrix 1204...
  • Page 166 108 silence detection/suppression level, setting 61 voice quality problems 107 site, selecting for unit 14 SNMP 141 poor line condition during transmission 107 software download unable to send in T.38 and clear channel 107 configuring TFTP server 99 Mediatrix 1204...
  • Page 167 55 preferred 55 wall-mounting the unit 16 Web browser, choosing suitable 27 web page Advanced Debug 29 Change Password/User Name 28 Configuration 28 overview 28 what’s new in this version xiii zip file, for software download 99 Mediatrix 1204...
  • Page 168 Index Administration Manual (H.323 Version) Mediatrix 1204...
  • Page 169 READER’S FEEDBACK Mediatrix Telecom, Inc. welcomes your evaluation of this manual and any suggestions you may have. These help us to improve the quality and usefulness of our publications. Please send your comments to: Mediatrix Telecom, Inc. Attention: Documentation Department...

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