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Mediatrix 1104 User Manual

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Mediatrix
1104
User's Manual
SIP Version
Product Version 4.4
Document Revision F
April 2, 2004

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  • Page 1 ® Mediatrix 1104 User’s Manual SIP Version Product Version 4.4 Document Revision F April 2, 2004...
  • Page 2 – without the express written permission of the publisher. Mediatrix Telecom, Inc. reserves the right to revise this publication and make changes at any time and without the obligation to notify any person and/or entity of such revisions and/or changes.
  • Page 3 Mediatrix Telecom, Inc. User’s Manual Supplementary Copyright Information CMU/UCD copyright notice: (BSD like) Copyright 1989, 1991, 1992 by Carnegie Mellon University Derivative Work - 1996, 1998-2000 Copyright 1996, 1998-2000 The Regents of the University of California All Rights Reserved Permission to use, copy, modify and distribute this software and its documentation for any purpose and...
  • Page 4 Mediatrix Telecom, Inc. User’s Manual Cambridge Broadband Ltd. copyright notice (BSD) Portions of this code are copyright (c) 2001, Cambridge Broadband Ltd. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: •...
  • Page 5 Mediatrix Telecom, Inc. User’s Manual EVENT SHALL THE OpenSSL PROJECT OR ITS CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY...
  • Page 6 Mediatrix Telecom, Inc. User’s Manual The licence and distribution terms for any publicly available version or derivative of this code cannot be changed. i.e. this code cannot simply be copied and put under another distribution licence [including the GNU Public Licence.]...

  • Page 7: Table Of Contents

    Safety Warnings ......................xii Safety Recommendations ..................xiii End User Technical Support..................xiv Chapter 1 Using the Mediatrix 1104................. 1 Call Processes......................1 Calls Involving Another Access Device ................... 2 Calls Involving an Access Device and a LAN Endpoint............2 Calls Involving an Analog Gateway ..................
  • Page 8 Standards Supported....................17 Disclaimers ........................ 18 Federal Communications Commission (FCC) Part 15............18 Federal Communications Commission (FCC) Part 68............19 Industry Canada ........................20 CE Marking ..........................21 Appendix B Glossary....................23 Appendix C List of Acronyms..................27 Mediatrix 1104 viii...

  • Page 9: Preface

    Mediatrix 1104 offers. Intended Audience This manual provides all the information needed to use the Mediatrix 1104. It is intended for end-users that will use the product on a regular basis. Before you Begin This manual assumes that your Mediatrix 1104 has been properly set up by your system administrator.

  • Page 10: Overview

    Overview The Mediatrix 1104 is an IP Telephony adaptor that connects up to four (4) analog terminals to a LAN or a WAN with access to an IP Packet Network to permit high-quality, full duplex, audio/fax communications.
  • Page 11 Caution: Caution indicates a potentially hazardous situation which, if not avoided, may result in minor or moderate injury and/or damage to the equipment or property. Mediatrix 1104...

  • Page 12: Safety Warnings

    Product Disposal Warning Warning: Ultimate disposal of this product should be handled according to all national laws and regulations. No. 26 AWG Warning Warning: To reduce the risk of fire, use only No. 26 AWG or larger telecommunication line cord. Mediatrix 1104...

  • Page 13: Safety Recommendations

    Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electric shock from lightning. • Do not use the telephone to report a gas leak in the vicinity of the leak. Mediatrix 1104 xiii...

  • Page 14: End User Technical Support

    Preface - Introduction User’s Manual (SIP Version) End User Techni- In order to maximize technical support resources, Mediatrix Telecom, Inc. works through its partners to resolve technical support issues. All cal Support end users requiring technical support are encouraged to contact their vendor directly.

  • Page 15: Using The Mediatrix 1104

    H A P T E R Using the Mediatrix 1104 Now that your administrator has properly set up the Mediatrix 1104, you can dial any number on your phone (which is connected to the Mediatrix 1104) and place the call.

  • Page 16: Calls Involving Another Access Device

    Mediatrix 1104 access device. Access Device Phone/Fax -> Mediatrix 1104 A -> Mediatrix 1104 B -> Phone/Fax A user makes a call with the phone/fax connected to a Mediatrix 1104, which in turn contacts another Mediatrix 1104, then reaches the corresponding phone/fax.

  • Page 17: Calls Involving An Analog Gateway

    Phone/Fax -> Mediatrix 1104 -> Mediatrix 1204 (Gateway) -> SCN A user makes a call with the phone/fax connected to a Mediatrix 1104, which in turn contacts a Mediatrix 1204 gateway, then reaches the corresponding SCN phone.

  • Page 18: Making Calls

    Telephone Mediatrix 1104 Mediatrix 1104 Note: This type of dialing is only possible when the Mediatrix 1104 is configured to allow it. See your network administrator or the Administration manual for more details. Making Calls Users with telephones or faxes connected to a Mediatrix 1104 dial as if they were on a standard telephony system.

  • Page 19: Dialing A Telephone Number Or Numerical Alias

    Chapter 1 - Using the Mediatrix 1104 User’s Manual (SIP Version) Dialing a Tele- This section assumes that the Mediatrix 1104 is configured to do SCN phone Number emulation. The Mediatrix 1104 could be configured to do any other kind...

  • Page 20: Dialing An Ip Address

    Dialing an IP You can dial another Mediatrix 1104 without the help of a SIP server Address by entering its IP address and the line you want to reach.

  • Page 21: Using Basic Telephony Services

    Chapter 1 - Using the Mediatrix 1104 User’s Manual (SIP Version) Using Basic The Mediatrix 1104 offers some basic telephony services. Telephony Serv- ices Call Hold The Call Hold service allows you to temporarily put an existing call on hold.

  • Page 22: Using The Call Waiting Feature

    Chapter 1 - Using the Mediatrix 1104 User’s Manual (SIP Version) Using the Call The call waiting feature alerts you if you are already on the phone and a second call happens. A “beep” (the call waiting tone) is heard and...

  • Page 23: Using The Call Transfer Features

    Chapter 1 - Using the Mediatrix 1104 User’s Manual (SIP Version) Wait for the transfer tone (three “beeps”) followed by the dial tone. The call waiting tone is disabled. To re-enable the call waiting tone: Take the receiver off-hook. Replace the receiver on-hook.

  • Page 24: Blind Call Transfer

    Chapter 1 - Using the Mediatrix 1104 User’s Manual (SIP Version) If you want to get back to the first call (the call on hold), you must perform two Flash-Hooks. You are back with the first call and the third party is released.

  • Page 25: Using The Call Forward Feature

    Chapter 1 - Using the Mediatrix 1104 User’s Manual (SIP Version) Using the Call For- There are three types of Call Forward: ward Feature Unconditional On Busy On No Answer Call Forward The Call Forward – Unconditional feature allows you to forward your Unconditional calls to another extension or line.

  • Page 26: Call Forward On Busy

    Chapter 1 - Using the Mediatrix 1104 User’s Manual (SIP Version) Hang up your phone. To cancel the call forward: Take the receiver off-hook. Wait for the dial tone. Dial the sequence your system administrator has implemented to deactivate the call forward – unconditional service.

  • Page 27: Call Forward On No Answer

    Chapter 1 - Using the Mediatrix 1104 User’s Manual (SIP Version) To cancel the call forward: Take the receiver off-hook. Wait for the dial tone. Dial the sequence your system administrator has implemented to deactivate the call forward on busy service.

  • Page 28: Conferencing Calls

    If this is not the case, then part of the conversation may be lost, resulting in a choppy voice. For better results, Mediatrix Telecom, Inc. recommends to set the packetization period of all participants of a 3-way conference to 30 milliseconds.

  • Page 29: Managing A Conference Call

    Chapter 1 - Using the Mediatrix 1104 User’s Manual (SIP Version) Managing a If you are on the phone with one person and want to conference with a Conference third one, you can do so. In the following examples, let’s assume that: Call A is the conference initiator.

  • Page 30: Using The Automatic Speed Dialing

    Chapter 1 - Using the Mediatrix 1104 User’s Manual (SIP Version) Using the Auto- When using the automatic speed dialing, a specific number is automatically dialed upon taking the receiver off hook. This number matic Speed Dial- has been set up by your system administrator.

  • Page 31: Appendix A Standards Compliance

    P P E N D I X Standards Compliance This Appendix lists the various standards compliance of the Mediatrix 1104. Standards Sup- The Mediatrix 1104 complies to the following standards: ported Table 1: Standards Compliance Category Specification Agency approvals •...

  • Page 32: Disclaimers

    The standards compliance of the Mediatrix 1104 are printed on a sticker located on the bottom of the unit. Disclaimers The following are the disclaimers related to the Mediatrix 1104. Federal Com- This equipment has been tested and found to comply with the limits for munications a Class B digital device, pursuant to Part 15 of the FCC Rules.

  • Page 33: Federal Communications Commission (Fcc) Part 68

    If you experience trouble with this telephone equipment, please contact Mediatrix Telecom, Inc. for information on how to obtain service or repairs. The telephone company may ask that you disconnect this equipment from the network until the problem has been corrected or until you are sure that the equipment is not malfunctioning.

  • Page 34: Industry Canada

    The abbreviation, IC, before the registration number signifies that registration was performed based on a Declaration of Conformity indicating that Industry Canada technical specifications were met. It does not imply that Industry Canada approved the equipment. Mediatrix 1104...

  • Page 35: Ce Marking

    User’s Manual (SIP Version) CE Marking DECLARATION OF CONFORMITY We Mediatrix Telecom, Inc. located at 4229 Garlock st. Sherbrooke, Québec, Canada J1L 2C8 declare that for the hereinafter mentioned product the presumption of conformity with the applicable essential requirements of DIRECTIVE 1999/5/EC OF THE EUROPEAN PARLIAMENT (RTTE DIRECTIVE) is given.
  • Page 36 Appendix A - Standards Compliance User’s Manual (SIP Version) Mediatrix 1104...

  • Page 37: Appendix B Glossary

    In this context, the area code corresponds to the Z portion of the numbering plan. Since virtually every country has a different dialing plan nomenclature, it is recommended to identify the equivalent of an area code for the location of your device. Mediatrix 1104...
  • Page 38 A semiconductor diode that emits light when a current is passed (LED) through it. Local Area Network Data-only communications network confined to a limited geographic (LAN) area, with moderate to high data rates. Contrasts with WAN. Network A group of two or more computer systems that are linked. Mediatrix 1104...
  • Page 39 T.38 An ITU-T Recommendation for Real-time fax over IP. T.38 addresses IP fax transmissions for IP-enabled fax devices and fax gateways, defining the translation of T.30 fax signals and Internet Fax Protocols (IFP) packets. Mediatrix 1104...
  • Page 40 Internet Protocol. Such data network may be the Internet or a corporate Intranet. Wide Area Network A computer network where the computers are not geographically close (WAN) and are linked by telephone lines or radio waves. Mediatrix 1104...

  • Page 41: Appendix C List Of Acronyms

    Public Switched Telephone Network Ringer Equivalence Number Switched Circuit Network Session Initiation Protocol SNMP Simple Network Management Protocol TCP/IP Transmission Control Protocol/Internet Protocol TFTP Trivial File Transfer Protocol Underwriters Laboratories Incorporated VoIP Voice over Internet Protocol Wide Area Network Mediatrix 1104...
  • Page 42 Appendix C - List of Acronyms User’s Manual (SIP Version) Mediatrix 1104...
  • Page 43 No. 26 AWG xii urgent call 6 Product Disposal xii dialing sequence 4 Socket Outlet xiii TN Power xii second call, service 7 signalling protocols emergency call, dialing 6 SIP 25 end user technical support xiv SIP, signalling protocol 25 Mediatrix 1104...
  • Page 44 17 telecom 18 technical support for end user xiv telephone number, dialing 5 transferring a call attended transfer 9 blind 10 unit overview x urgent call, dialing 6 using this manual x what’s new in this version ix Mediatrix 1104...
  • Page 45 READER’S FEEDBACK Mediatrix Telecom, Inc. welcomes your evaluation of this manual and any suggestions you may have. These help us to improve the quality and usefulness of our publications. Please send your comments to: Mediatrix Telecom, Inc. Attention: Documentation Department...

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