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10 Help
10.1 Help
Tap Start select Help to open the Help page. You can find help document
form Online Help Site. You can also access this information from your
desktop PC at:
10.2 Troubleshooting
Check these questions first if you have problems with your phone. If you
need additional help, contact your dealer or service provider.
Question
Internet Explorer can't
connect to the
Internet.
UIM card error
Poor signals
www.windowsphone.com/help.
Cause
The service provider does
not offer such a service or
you have not subscribed it.
Incorrect configurations
The UIM card has been
damaged
The UIM card is incorrectly
inserted
Metal surface of UIM card
is unclean.
The area with poor
reception of signals, such
as vicinity of high rise or
the basement, where RF
wave can't reach
effectively
77
Answer
Contact your service
provider on subscription
and use of the service.
Refer to the help of
Internet Explorer
Consult your service
provider
Check the UIM card to
make sure it is inserted
properly.
Clean the metal surface
with a clean cloth or
tissue
Receive calls in places
where a good signal is
available.
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