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Brava DM-993 User Manual

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  • Page 1: User Manual

    VEGA III DM-993 from Brava User Manual www.bravatechno.com www.facebook.com/brava.mobiles...
  • Page 2 INTRODUCTION Thank you for choosing the VEGA III DM-993, the Dual Mode Android smart phone from Brava. This smartphone is running on Android OS 4.0.4 (ice cream sandwich). If you’d like your phone to live a long and fruitful life, please read this guide carefully and keep it for future reference. You never know when you might need it.

  • Page 3: Table Of Contents

    Table of Contents Safety ..............................1 Safety Precautions ..........................1 Using your phone safely ......................... 1 Basics ..............................5 Inside the box ............................5 Product Overview ............................ 5 Before turning on your phone ........................ 12 Getting started ..........................15 Turning on your phone ..........................15 Turning off your phone ..........................
  • Page 4 Text Input and keyboard ......................36 Using the onscreen keyboard ........................ 36 Changing the onscreen keyboard layout ....................36 Messages ............................37 Sending text and multimedia messages ....................37 Setting text and multimedia message options ..................40 Emails and Accounts ........................43 Email Setup..............................
  • Page 5 Wi-Fi Connection ............................. 61 Bluetooth® ............................... 62 FM Radio ..............................63 16 Settings .............................. 64 Dual SIM Settings ........................... 69 Wireless & networks ..........................65 Call Settings ............................. 69 Sound ............................70 Display ............................71 Location & security ..........................73 Applications..............................

  • Page 6: Safety

    Safety Safety Precautions Please read through the following briefings carefully, and act in accordance with these rules, so as to prevent causing any danger or violating any law.  Your mobile phone model has been designed to compile with applicable safety requirements for exposure to radio waves.
  • Page 7 Near Sensitive Electronics Don’t use your phone near sensitive electronic equipment – particularly medical devices such as pacemakers – as it could cause them to malfunction. It can also interfere with the operation of fire detectors and other automatic-control equipment. For more information about how your phone affects pacemakers or other electronic equipment, please contact the manufacturer or your local distributor.
  • Page 8 Don’t use your phone at petrol stations. In fact, it’s always best to switch off whenever you’re near fuels, chemicals or explosives. Around Water Keep your phone away from water (or any other liquid). It’s not a waterproof model. Making Repairs Never take your phone apart.
  • Page 9 Only use the original accessories supplied with your phone or those approved by the manufacturer. Using unapproved accessories may affect performance, make the warranty void, break national regulations on the use of mobile phones, or even cause injury. Near Explosives Turn off your phone in or near areas where explosive materials are used.

  • Page 10: Basics

    Basics Inside the box You will find the following inside the box:  Phone  USB cable  Battery  AC Charger  3.5mm cord headset  User manual and running guide  Warranty card Product Overview This section provides an overview of the smart phone, including the locations of the connectors and controls and phone specifications.
  • Page 11 Phone Layout...
  • Page 12 MENU 5 megapixel AF camera BACK (Return) Volume up Microphone Volume down SEARCH Micro-USB port HOME Speaker Receiver Flash light 3.5mm headset jack Power button Front-facing camera Multi-touch screen MENU Press to open a list of actions that you can do on the current screen. BACK button Press to go back to the previous screen, or to close a dialog box, options (Return)
  • Page 13 HOME While on any application or screen, press to return to the Home screen. Press and hold to open the recently-used applications window. Receiver Listen to incoming call 3.5mm jack Connect headphones to the connector to listen to sound from the phone or connect a microphone to record audio or make calls.
  • Page 14 Micro USB Use the supplied USB cable to connect a personal computer to the micro connector USB connector for data transfer. You also can use the supplied USB cable and the AC charger to charge the phone when the battery power is low. Speaker Speaker for incoming call, music, and others.
  • Page 15 Phone Specifications Processor  Qualcomm Snapdragon MSM8625A Dual Core 1.2GHz Operating system  Android 4.0.4 Ice Cream Sandwich Memory  RAM 512MB/ ROM 4GB (2GB System memory/ 2GB Internal storage) Display  Size: 4.5-inches  Screen resolution: 540x960 Pixels qHD LCD ...
  • Page 16  Micro SD card slot  3.5mm headset jack Wireless features  GSM GPRS/EDGE  CDMA-1X/EVDO Rev. A  Wireless LAN  Wi-Fi hotspot/ USB tethering/VPN  Bluetooth 4.0 with BLE technology  FM radio Size  132.5x67.7x10.8mm Battery  1800 mAh Li-ion battery...

  • Page 17: Before Turning On Your Phone

    Before turning on your phone Installing the SIM/UIM cards Your Subscriber/Universal Identity Module (SIM/UIM) card identifies you to the wireless network. Your phone will not work without the SIM/UIM card. To install a SIM/UIM card, do the following: 1. Detach your SIM/UIM card. 2.

  • Page 18: Installing The Battery

    Battery Your phone comes with a rechargeable Lithium-ion battery and is designed to use only manufacturer- specified original batteries and accessories. Battery performance depends on many factors, including network configuration, signal strength, the temperature of the environment in which you operate your phone, the features and/or settings you select and use, items attached to connecting ports, and your voice, data, and other program usage patterns.
  • Page 19 Connect the charger to your phone, and plug it into a socket. The battery indicator in the corner of the screen will scroll to show you it’s charging. When fully charged, the battery indicator will stop scrolling. Disconnect the charger from your mobile, and unplug it. Memory Card Store your...

  • Page 20: Getting Started

    Getting started This section helps you quickly start using your phone and provides you with information about the Preinstalled widgets and applications. Turning on your phone Once you’ve installed your battery, you can turn on your phone and start using it. To turn on your phone Press the POWER button...
  • Page 21 Widgets: A widget is a small application window that you can place on a Home screen to provide quick and easy access to information, an application or a function. The following table provides a list of examples of some helpful widgets that might be preinstalled on your Phone: Widget Description...
  • Page 22 Appication Description Gmail Manage and view your Gmail account messages Gtalk The known application for communication by chatting, voice, and video calls through the internet. Youtube View and play the Youtube videos in your phone. Facebook Stay connected to your Facebook account to view and share the latest updates in your page.

  • Page 23: Home

    Home Home screens As the starting points to use your phone, Home screens display the status of your phone and provide you with access to applications. By default, the main Home screen is displayed whenever you turn on your phone or press the Home button.
  • Page 24 Status Bar: Presents icons to show network status, battery power, and connection details. Notification area displays those icons associated with end-user notifications such as: email messages, calls, etc. Google search is an on-screen Internet search engine powered by Google™. Touch to access the Voice Actions feature where you can verbally enter a search term and initiate an online search.

  • Page 25: Phone Status And Notifications

    You can customize the five Home screens to meet your personal preferences. For example, you can change the main Home screen, add or remove widgets or applications shortcuts, change the wallpaper and so on. Hint: The default home screens contents maybe changed from what is shown in the above photo. Phone status and notifications Phone status icons These are the icons that may appear on the phone status area of the status bar:...
  • Page 26 3G data (EVDO) is connected and active 1x data is connected in idle status (no data transfer) GSM EDGE data service is connected Wireless connection Wi-Fi is on GSM Signal strength Flight mode CDMA-1X/3G(EVDO) signal strength Battery level Bluetooth is on Vibration mode is activated Speaker is on No signal...

  • Page 27: Notification Icons

    Notification icons The icons that may appear on the notifications area of the status bar: New Email message New Gmail message New Facebook message New Gtalk message New SMS Calendar notification USB mode is connected New application update is available General warning notification Missed call Music is playing...
  • Page 28 Checking notifications Notification icons on the status bar report the arrival of new messages, calendar events, alarms , missed call and so on. You can also open the phone setting meny by tapping the Settings icon next to the date displayed in the dropped panel. You can also open widgets that allow you to quickly switch on or off certain settings of your phone, such as WLAN, Data, GPS, RotateLock, Brightnees , Bluetooth, Mute.

  • Page 29: Personalize Your Phone

    Personalize your phone Adding application icons and other shortcuts on your Home screen Place application icons on your Home screen to open applications quicker. You can also add shortcuts for a music playlist and many other items to your Home screen. The shortcuts available depend on the applications that are installed on your phone.
  • Page 30 Adding a widget to your Home screen A wide selection of widgets is available for you to choose from, such as Calendar, Music, Photo Album, and more. You can also install new widget for the different applications that you can download and install from Google Play.
  • Page 31 Renaming a folder Tap the folder to open it. Press the folder bellow title bar. Enter a new folder name and then tap OK. Wallpaper Personalizing your Home screen wallpaper with your favorite photo is a quick and easy way to change the feel of your phone and give it a fresh look.

  • Page 32: Copying Files To And From The Storage Card

    Copying files to and from the Storage card Connect the phone to your computer using the supplied USB cable. When the Connect to PC notice appears in notification panel, press and hold the status bar, then slide your finger downward to open the Notifications panel and press on the option USB connected, then tap turn on USB storage.

  • Page 33: Phone Calls

    Making Calls VEGA III DM-993 from Brava is a Dual Mode smart phone that enables you dialing either through the CDMA or GSM network. You can tap to make call using CDMA UIM card or tap make call using the GSM SIM card.
  • Page 34  If matched contact is there, tap the phone number or contact from the list.  To call a different phone number associated with the contact, tap the associated number that appear in the filtered list. Smart Dial The phone dialer’s Smart Dial feature makes it quick and easy for you to place a call. Simply enter the phone number or first few letters of the person you want to call.

  • Page 35: Received Calls

    Press HOME , and then tap . dial the first number you want to call. Tap add call fom in-call options, then enter the second party number you want to add to conference, then press dial icon, When the second party answer tap “Merge calls” Now you can speak a conference call with all parties.

  • Page 36: During Call Options

    Rejecting an incoming call  When you receive a phone call , the incoming call screen displays the caller ID.  Tap the red reject icon and slide your finger horizontally to the left to reject the incoming call. You can also reject the call by sliding up to send a short message During Call options When making call there are many options you can choose from: Add Call...

  • Page 37: Call Log (History)

    Call Log (History) When you miss a call, the missed call icon ( ) appears in the Status bar. check the Call log in the dial pad screen to check who the caller was or view all your dialed, received and missed calls. ...

  • Page 38: Contacts

    In Contacts, you can easily manage your communications with contacts via phone, messaging, and email. If you are synchronizing contacts with your Google account, with your PC, and/or with an Exchange Server, any contacts stored in those accounts are displayed in contacts. The contacts on your phone are synced with your Google account contacts stored on the Web.

  • Page 39: Managing Your Contacts

    Managing your Contacts Add a new contacts 1. Press HOME , and then tap Contacts 2. On the bottom of the contact screen, tap add new +. 3. Select where to save the Contact, for example CDMA, GSM, Phone or Gmail Account. 4.
  • Page 40 Editing/ Deleting contacts 1. Press HOME , and then tap Contacts 2. To edit a contact, tap the contact name from the contact list, tap the Menu icon and then tap Edit. 3. To delet e a contact, tap the contact from the contact list, tap the Menu icon , and then tap Delete.

  • Page 41: Text Input And Keyboard

    Changing the onscreen keyboard layout Your VEGA III Phone from Brava comes with the default keyboard and differnet keyboards, You can choose from layouts to suit your typing style. To change the keyboard type, do the following:  While you are opening a text box, such as writing message, press in the text field to show the default keyboard , in the notification bar slide down to chose the “Select input method”.

  • Page 42: Messages

    Messaging Messages lets you compose and send text (SMS) and multimedia messages (MMS) to other mobile phones. To open your message inbox, press HOME , and then tap Application icon > Messaging. You can scroll down to view more messages. ...
  • Page 43 The Messages application automatically converts a text message into a multimedia message when you enter an email address in the “To” field, add a message subject, attach an item, or compose a message. Hint: The MMS downloading process depends on the default Data Connection which can be set form the Setting->Wireless &...
  • Page 44 o When done, tap Send to send the text message. To receive delivery reports and know when a text message is received, in the All messages screen, press MENU and then tap Settings. In the SMS settings section, select the Delivery reports check box.

  • Page 45: Setting Text And Multimedia Message Options

    Picture: attach Pictures from your storage card. Capture Picture: Select Camera to take a photo and attach it. Videos: attach a video from your storage card. Capture video: Select Camera to take a video and attach it. Audio: to attach a music file or voice recording from your storage card. Record audio: Select Voice Recorder to make a voice recording and attach it.
  • Page 46 Multimedia message limit: set the number of MMS messages from the same sender before deleting old. SMS settings Delivery reports Select this option to receive a report on the delivery status of your message. CDMA card messages manage messages stored on your CDMA UIM card. GSM card messages manage messages stored on your GSM SIM card.

  • Page 47: Notification Settings

    MMS READING MODE Vertical mode Select this option if you want to view the mms message in vertical sliding screen to read them. Notification settings Notifications Select this option if you want to receive a notification in the status bar when a new text or multimedia message arrives Select CDMA ringtone Select a ringtone that is specific to CDMA UIM recieved SMS and MMS messages.

  • Page 48: Emails And Accounts

    Emails and Accounts Your VEGA III phone can receive messages from your POP3 and IMAP e-mail accounts at anytime and anywhere wherever there is internet connection. Email Setup Add e-mail account 1. Press HOME , then tap the applications button. 2.

  • Page 49: Delete Email Account

     If your account is not automatically configured, follow the prompts to type the e-mail server, protocol, and other account information yourself. After your account settings have been verified, tap Next to go to your Inbox. Delete Email Account You can always remove a POP3 or IMAP e-mail account from your phone. To delete: 1.

  • Page 50: Send Email Messages

    Send Email messages 1. Press HOME , then tap the applications button. 2. Tap Email icon to display your inbox. 3. Press the Menu key. 4. Tap Compose, the keyboard will be displayed. 5. Type a name or e-mail address in the To field. Matching contacts will appear. Select the contact or continue typing.

  • Page 51: Internet

    Internet Web Browsing Connect Your smartphone uses the mobile phone network (over the air) or a Wi-Fi connection to automatically access the Web. Note: Surfing the Web or downloading data over the mobile phone network uses your monthly data subscription allowance. If you want to use a Wi-Fi network for faster Internet access, tap the status bar at the top of the home screen and drag it down.
  • Page 52 Android Market™ (Play Store) Android Market™ provides you with direct access to software developers throughout the world. It is the place to go to find fun games and cool applications. Browse contents When you first enter Android Market, you will see featured items, a list of item categories, a link to search, and a link to My downloads.
  • Page 53 Social Networks Facebook Facebook for Android application The Facebook application on your phone lets you keep up and stay close with your friends in Facebook..It offers most of the features that you are familiar with when using Facebook on your computer, such as like, comment, share, …etc.
  • Page 54 Search for YouTube videos 1. Press HOME , then tap the applications button. 2. Tap YouTube . The main YouTube screen appears showing popular video categories. 3. Press the Menu key. 4. Tap Search. 5. Open the display to reveal the keyboard. 6.
  • Page 55 Signing out of Google Talk If you are not going to use Google Talk for an extended period of time, we recommend that you sign out of Google Talk to save battery power; in the Friends list, press MENU, and then tap More > Sign out.

  • Page 56: Tools

    10 Tools VEGA III DM-993 from Brava has several tools to help you organize your daily life such as Alarm clock, Calendar, Calculator and you can install many other tools that may help you from Play Store. Alarm clock To add an alarm, press Home > Apps> Clock> Set alarm, then Add Alarm, enter alarm details.

  • Page 57: Viewing Documents

    (When you set the reminder time to 1 minutes, it plays Alarm before 1 minute of the event start time.) Tip: Reminders will play only if you’ve selected a notification ringtone. When you finish entering event details, tap DONE. Calculator Your calculator has basic and advanced views.

  • Page 58: Camera

    11 Camera Camera Basics Whether traveling for business or fun, enjoy taking photos and videos of your trip and encounters with your phone’s 5MP camera with the Auto Focus function. Photos and videos captured with the camera will be stored onto internal SD card or external microSD card, according to the selected default storage in the Storage settings.
  • Page 59 Taking a photo press HOME , applications and then tap Camera icon On the Viewfinder screen, tap the options as follow: Zoom: Before taking the photo, you can zoom in first on your subject. Flash mode: set the flash light on , off or auto. Exposure: Increase or decrease the amount of aperture time.
  • Page 60 Zoom: you can zoom in/out during capturing the video. Flash mode: to turn on the camcorder flash. Record Sound: Set the capture sound on or off of starting and ending the recording. 480P: to set video quality SD(720x480), high, low and MMS low. Settings: Set settings for camera like anti Banding and Restore defaults.

  • Page 61: Gallery

    12 Gallery By using the Gallery application, you can view photos and watch videos that you’ve taken with your phone’s camera, downloaded, or copied onto your storage card. To open the Gallery, press HOME , applications and then tap Gallery icon For photos that are in your storage card, you can do basic editing such as rotate and crop.

  • Page 62: Music

    13 Music Enjoy listening to songs and music on your phone using the Music application. To open the Music, press HOME , applications and then tap Music icon Your music is organized into four categories: Artists, Albums, Songs, and Playlists. Select a category to view the lists within each. Once in a category, keep selecting until you reach the music you want to play.

  • Page 63: Delete Playlists

    2. Tap Songs. 3. Tap and hold the song that you want to add to the playlist, tap Add to playlist. 4. Tap New, slide open the display to reveal the keyboard. 5. Type the name for the playlist. 6. Tap Save. You can easily add a song as your ringtone.

  • Page 64: Maps And Location

    14 Maps and location Using Google Maps Google Maps lets you track your current location, view real-time traffic situations (depends on the service availability), and receive detailed directions to your destination. It also provides a search tool where you can locate places of interest, or view locations in street level.

  • Page 65: Finding Your Location

    Finding your location  Press HOME , applications and then tap Maps  On the Google Maps screen, tap My Location, then Your location will be shown on the map as a blinking blue dot according to the results coming from the GPS Cordinates.

  • Page 66: Wireless Communication

    15 Wireless communication Wi-Fi Connection Your phone can connect to Wi-Fi ntworks. To connect: Press HOME , applications Tap Settings. In the Wireless & networks.Tap WLAN right button to turn it on. Tap the WLAN to open WLAN settings Your phone will scans for the available Wi-Fi networks. Tap the Wi-Fi network that you want to connect to.

  • Page 67: Bluetooth

    Bluetooth® Your phone comes with Bluetooth wireless function version 4.0 with low energy technology BLE, Bluetooth will enable a data connection between your phone and other Bluetooth wireless devices such as phones, computers and headsets. Prepare a Bluetooth wireless headset to pair your phone with a Bluetooth headset, make sure that your headset is fully charged and that you put the headset into pairing mode.

  • Page 68: Fm Radio

    FM Radio Listening to the radio FM Radio lets you listen to FM radio stations on your phone. You need to connect a headset first to the audio jack of your phone to use FM Radio. FM Radio uses the stereo headset as the FM radio antenna. Press HOME , applications then FM Radio.

  • Page 69: Settings

    16 Settings The various settings available help you to personalize and optimize your phone. The following table lists the main menu items on the Android Settings screen. item Description Configure and manage connections to networks and devices through Wireless & networks Wi-Fi, Bluetooth, and mobile networks.

  • Page 70: Wireless & Networks

    Configure how you want the phone to determine your location and Location services how you want to share your location with Google and others. Configure the different security settings for your phone such as Security screen lock, owner info, SIM/UIM lock, …etc. Select the language that you want to work with on your phone and Language &...
  • Page 71 connect other devices to the Internet using your phone’s mobile data connection, and turn off all radios by enabling the Airplane mode. The following table lists the settings that you can configure through the Wireless & networks menu. Menu Submenu Description WLAN WLAN botton...
  • Page 72 Discoverable Set your phone to be visible to other Bluetooth devices. This function is only available when Bluetooth is on. Discoverable Set how long you want to keep your device timeout discoverable. Scan for devices Scan for nearby available Bluetooth devices. When the search results are displayed, tap a device to pair with it.
  • Page 73 function might Help Open a screen that contains information about USB not be supported tethering, portable Wi-Fi hotspots, and where to by all carriers. learn more. VPN settings Add VPN Select the type of VPN to add. • Add PPTP VPN: Set up a connection to a VPN with Point-to-Point Tunneling Protocol (PPTP).

  • Page 74: Dual Sim Settings

    Data enabled Disable this setting to prevent your phone from transmitting data on any mobile network. This is useful if you are traveling in an area where you do not have a mobile data plan and want to avoid charges for data use on local carriers’...

  • Page 75: Call Settings

    Call Settings Use this menu for adjusting the CDMA and/or GSM call setting. CDMA call settings include voicemail service settings, Voice privacy, call waiting and call forwarding settings. GSM call settings include fixed dialing numbers, voicemail settings, call forwarding, call waiting and caller ID.

  • Page 76: Display

    General Silent mode Silence all sound except media and alarms. Vibrate When enabled, the phone vibrates to alert you to new notifications. Volume Adjust the volume of music and audio from other media, notification ringtones, and alarms. Incoming calls CDMA UIM phone Select the ringtone to sound when you receive a call ringtone through CDMA UIM.
  • Page 77 Menu Submenu Description Brightness Adjust the brightness of the screen. Drag the brightness slider horizontally or touch the desired portion on the slider. The length of the highlighted bar on the slider indicates the brightness of the screen. Auto-rotate Enable or disable the screen auto-rotatation function. screen When enabled, the screen switches the orientation to landscape or portrait view as you...

  • Page 78: Location & Security

    Location & security Use the Location & security settings to configure how you want the phone to determine your location (this affects accuracy) and how you want to share your location with Google and others. You also can configure settings that help secure your phone and data on it. The following table lists the settings that you can configure through the Location and Security menu.

  • Page 79: Applications

    use the phone Passwords Visible password Enable to show the password as you type. Device Device Activate an application to be a device administrator for administration administrators your phone.Then, your IT personnel are able to perform some administrative tasks on your phone through the application.
  • Page 80 Menu Submenu description Enable to allow the installation of applications from Unknown sources other than Android Market. sources Note: This option must be enabled to allow installation of applications from SD card. Open a list of the applications installed on the phone to Manage check the application information or remove the applications...

  • Page 81: Accounts & Sync

    Accounts & sync Use the Accounts & Sync settings to add, remove, and manage your Google Accounts and other accounts. You also use these settings to control how and whether applications send, receive, and synchronize data on their own schedules, and whether applications can synchronize user data automatically . The following table lists the settings that you can configure through the Accounts and Sync menu.

  • Page 82: Privacy

    displayed when you touch an account depending on the account type. For each Google Account, the kinds of data that can be synchronized to the phone are listed. Touch the option to start synchronizing that kind of data. To add an account, touch Add account from the top right corner of the screen.
  • Page 83 Google servers using your Google Account. If you replace your phone, you can rest ore the data you have backed up the first time you sign in to your new phone with your Google Account. The information that can be backed up includes your Wi-Fi passwords, Br owser bookmarks, a list of the applications you have installed from Market, the words you have added to the user...

  • Page 84: Storage

    Use Factory data reset to reset your settings to the factory default values. This setting erases all data from the phone, including Google or other e-mail account settings, system and application data and Personal data Factory data reset settings, and downloaded applications. It will not erase current system software and bundled applications, or files stored on an installed flash media card, such as music or pictures.

  • Page 85: Language & Keyboard

    storage. Language & keyboard Use the Language & keyboard settings to select the language you want to work with on your phone, and to configure the settings of input method. The following table lists the settings that you can configure through the Language and input menu. Menu Submenu description...

  • Page 86: Accessibility

    Accessibility Accessibility services are special features to make using the phone easier for those with certain physical disabilities. Use the Accessibility settings to configure any accessibility plug-ins you have installed on your phone. The following table lists the settings that you can configure through the Accessibility menu. Note: If no accessibility-related applications are installed, after you touch Accessibility from the settings panel, you are prompted to download accessibility software.

  • Page 87: About Phone

    The following table lists the settings that you can configure through the Date and Time menu. Menu Submenu description Date & time Automatic Disable to manually set the date and time. Enable settings to obtain the current time from the wireless network.
  • Page 88 for your phone. Status View information about your batter y status, mobile network connection, and other details. Battery use View a list of the applications and operating system components you have used since you last charged the phone, sorted by the amount of power they have used.

  • Page 89: Maintenance Guideline

    17 Maintenance Guideline If there is any problem while using your mobile phone, please check according to the following table otherwise contact the nearest Brava customer service center to you. Item to be checked Make sure that the charger is correctly connected to the phone and the power socket.
  • Page 90 The mobile phone Please communicate with the service provider to get the PUK code displays “Input and use it to unlock the RUIM. PUK” Make sure you have dialed a valid phone number. Unable to dial a number Check if your phone is connected to the network. Weak talk quality Please check if the phone signal is strong enough;...
  • Page 91 Check if you are in an area where the signal is weak (in a tunnel or The phone displays surrounded by building). Move to another location and try again. “out of network” Make sure you are not trying to use a service that you haven’t or "Emergency subscribed to.

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