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Ninebot® and the "9" shape icon are the registered trademark of Ninebot (Beijing) Technology Co., Ltd. (Ninebot Inc.); ARM® , that of
ARM company; iPhone, iOS, that of Apple Inc. Android, that of Google Inc. . The owners shall reserve all the rights of their trademarks
referred to in this manual, and Ninebot Inc. shall reserve all the rights of Ninebot® and the "9" shape icon.
Ninebot Inc. is the owner of various patents relating to Ninebot personal transportation robot, and some other patents pending. This
manual is prepared by Ninebot Inc. who shall reserve all its copyrights. No institute or individual shall copy or disseminate this manual as
a whole or in part, or take use of the aforesaid patents without the consent of Ninebot Inc. in writing.
We have tried as much as possible to include the description and instruction for all the functions of Ninebot at the time of printing, but
there may still be discrepancies with the Ninebot that you have bought because of improvement and change in design of functions.
Please visit
www.ninebot.com
Please note that there are various Ninebot models with different functions, and some of the functions mentioned herein may not be
achieved by your Ninebot. For example, remote control is not available for Ninebot Comfort Model.
Ninebot Inc. shall reserve the right to explain any deviation of the actual products from those described in the manual in terms of color
and appearance.
Revision No.: V1.0.3
Update time: October 12, 2013
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PTR User Manual
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Summary of Contents for Ninebot Personal Transportation Robot

  • Page 1 Ninebot Inc. in writing. We have tried as much as possible to include the description and instruction for all the functions of Ninebot at the time of printing, but there may still be discrepancies with the Ninebot that you have bought because of improvement and change in design of functions.
  • Page 2: About The Manual

    About the Manual About the Manual Thank you for choosing Ninebot® Personal Transportation Robot. This manual relates to the instructions for Ninebot® N1U series which may help you to: Learn the basic operation steps, riding methods, and methods for remote control of Ninebot® .
  • Page 3: Table Of Contents

    Trademark and Legal Statement ....................................I About the Manual ......................................... II Contents............................................A Introduction ........................................1 1.1 What is a Ninebot® Robot ....................................1 1.2 Models for NinebotN1U series ..................................2 1.3 NinebotN1U Diagram ....................................... 3 Assembly of Ninebot......................................4 2.1 Check of articles in the package ..................................
  • Page 4: Contents

    3.5 Intelligent safety warning/automatic protection ............................16 4. Take the First Ride ........................................19 4.1 Preparation ........................................19 4.2 Power-on the Ninebot ....................................20 4.3 Considerations before getting on ................................. 20 4.4 Getting on and keeping balance ................................... 22 4.5 Riding forward/backward ....................................23 4.6 Brake ..........................................
  • Page 5 ® Ninebot PTR User Manual 5.3 Control of Ninebot with remote key ................................39 5.4 Onboard USB charging port ..................................40 5.5 Change of operation bar with different height ............................41 5.5 Replacement of tire ......................................41 5.6 Recalibration of Ninebot sensor ..................................42 6.
  • Page 7: Introduction

    In terms of the riding method and the places Ninebot can reach, riding Ninebot is more like walking than driving a vehicle. Ninebot is the best choice for you to go somewhere that is either too far for walking or too near for driving a vehicle.
  • Page 8: Models For Ninebotn1U Series

    Standard quick charger, fully charged by about 2 hours;  1x fender atmosphere light & 1x color kit;  Backups: 1 park stand; 1 acc. rack, and 1 storage case.  Other upgraded accessories and color kits optional. Please visit www.ninebot.com - 2 -...
  • Page 9: Ninebotn1U Diagram

    ® Ninebot PTR User Manual 1.3 NinebotN1U Diagram Handle bar ASSY. Dashboard Ergonic Handgrip Bumper & Atmosphere light Handle bar ASSY. screws Steering Bar Atmosphere light & USB power port Acc. Socket Fender Atmosphere light Fender Gearbox Safety label Foot mat...
  • Page 10: Assembly Of Ninebot

    Assembly of Ninebot 2. Assembly of Ninebot 2.1 Check of articles in the package After unpacking, take out the handlebar assembly, the packing materials for the handle bar, and the mainframe in order. Operation bar Handle bar ASSY. storage Park stand (if exist)
  • Page 11 ® Ninebot PTR User Manual When take out the mainframe, please check whether the articles included in the package are as follows, and contact your reseller immediately in case of absence of any. Model C (Comfort) Model E (Elite) Model E (Turbo)
  • Page 12: Serial Number/Warranty Sheet

    Assembly of Ninebot Model C (Comfort) Model E (Elite) Model E (Turbo) Color kit Optional Optional Atmosphere light Optional Included Included 2.2 Serial number/Warranty sheet The warranty sheet bears the detailed warranty items, the contact information for gaining access to maintenance and accessory service, the effective date of warranty signed by your reseller, and the contact information and stamp of your reseller.
  • Page 13: Assembly Of New Ninebot

    2.3.1 Preparation Before the assembly of a new Ninebot, you should first find the hexagon wrench supplied with the product in the package. It should be well reserved for maintenance and transportation in the future. This wrench is made in compliance with the metric standard, so that you may get one either in your toolbox or from a tool store.
  • Page 14: Mounting Of Operation Bar

    Assembly of Ninebot 2.3.2 Mounting of operation bar Take out the “M4*8 hexagon flat cap head screw” and use 2.5# (smaller one) hexagonal wrench to screw it up. Insert the operation bar into the mainframe Mounting the handlebar to the operation bar Compact the operation bar and fasten the knob in the clockwise Insert the operation bar, and use 2.5# hexagonal...
  • Page 15: Install The Battery Pack

    ® Ninebot PTR User Manual When you mount or dismount the operation bar, first loosen the quick release knob, make sure that the operation bar is inserted vertically into the steering base and then screw it up. Please make sure that operation bar is properly mounted as shown in the following figure so as to avoid any danger caused by improper mounting.
  • Page 16 After installing the battery pack, make sure that it is properly mounted with screws and all screws fastened. Then check whether your Ninebot can be switched on/off(you will hear a sequence of sound) and whether the dashboard on the upper side of the operation bar can be lighted up.
  • Page 17: Guide For Safe Riding

    However, if you follow the information in Chapter 3” Guide for Safe Riding” in this manual, it may maximize the safety of you yourself and others. By so doing, it will not cause heavy injury to you even if unrecoverable faults happen to Ninebot or something unexpected happens to your body.
  • Page 18: Instructions: Prohibited

    Remember, when you are on a Ninebot, you will be 20 cm or more taller than usual, so watch over your head as you approach ...
  • Page 19 Do not ride it on the motorway.  Do not ride Ninebot with two or more persons on it, especially with a baby carried. Do not put both of your hands off the  operation bar.
  • Page 20: Riding Manners

    3. Guide for Safe Riding 3.3 Riding manners - 14 -...
  • Page 21: Active Safety Protection

     surpass. Riding with high speed in the crowd would be dangerous. When you go out with other Ninebot riders, keep a safe distance with them and keep away from dangers and barriers. Do not  ride side by side unless there is enough space on the left side for the pedestrians to pass through.
  • Page 22: Intelligent Safety Warning/Automatic Protection

    Ninebot. At this moment, the rider should get off and push Ninebot ahead with the assistant power. Or the rider may fall down if he still stays on Ninebot when it proceeds to the stand-by mode after 5 seconds.
  • Page 23 Critical battery power You should get off immediately and charge the Ninebot if the intelligent safety warning is triggered  when the Ninebot you ride is in extremely low power (usually less than 10%). Or the foot mat will reline to press the rider to get off if he goes on riding.
  • Page 24 3. Guide for Safe Riding there is no reduction of speed after the warning. Keep the operation bar of Ninebot within your control instead of letting it go on its own. Do not let go of the steering bar and let Ninebot go forward on its own in the power assistant mode Internal fault The intelligent safety warning will be triggered when Ninebot detects any internal fault (such as power failure ...
  • Page 25: Take The First Ride

     warnings for help. Wear a helmet and other protectors to exempt yourself from possible injury.  Move Ninebot to the center of the place.  You should be proficient in using all the functions of the remote key. ...
  • Page 26: Power-On The Ninebot

    (almost in no stress), and adjust the operation bar until the foot mat becomes horizontal. At this time, there will be 5 blue lights on the state panel, indicating that Ninebot is in the right stand-by mode. When you step on the foot mat, you will hear a “beep” which means the Ninebot is in power assistant mode and in balance, so the rider can get on.
  • Page 27 PTR User Manual Do not get on if the Ninebot is not powered on or the Ninebot is not in right stand-by mode. Or otherwise you will fall over. Make sure you do not get on if the Ninebot is not ready to work.
  • Page 28: Getting On And Keeping Balance

    Most primary learners only need three minutes to ride Ninebot in a familiar way, it’s much easier than learning to ride a bike. Your instructor should stand right before the Ninebot and help you to hold onto the steering bar so as to avoid waggling for the sake of being nervous or awkward at first ride.
  • Page 29: Riding Forward/Backward

    4.5 Riding forward/backward  Tilt forward slowly to feel the advancement of Ninebot, and then recover your posture to feel the deceleration and stop. Just be moderate and make several repetitions to adapt to the movement controlled by the center of body weight.
  • Page 30: Brake

    Ninebot would shake and produce an alarm. 4.6 Brake If you move the gravity center of body in the reverse direction, you may stop the Ninebot, which can be achieved as follows: When you are riding ahead, pull back your buttock gently(as you are sitting down) to stop the Ninebot.
  • Page 31: Making A Turn

    As you tilt the steering bar in the left or right direction, the Ninebot will turn in the corresponding direction. Practice making turns in the original place. Slowly turn the steering as you wish, and then Ninebot will turn at the original place.
  • Page 32: Getting Off

    4. Take the First Ride 4.8 Getting off Getting off is actually like walking down a stair. When you get off Ninebot for the first time, you can ask your instructor to help you hold the steering bar. Ask your instructor to help get off one foot once and then hold the operation bar The specific tips are as following: Balance the operation bar with both hands, and put your feet off the foot mat one by one.
  • Page 33: Limit Max Speed

    4.10 Power assistant After getting off, Ninebot will turn into the power assistant mode from the balance mode (or you can enter the power assistant mode by stepping on the foot mat in the stand-by mode and you will hear a “beep”). At this moment, the Ninebot will go forward/backward or make a turn gently according to your movement of the operation bar.
  • Page 34: Locking Ninebot

    Ninebot can enter any indoor place through the lift/elevator, barrier-free ramp and other facilities, so it is the best choice to park your Ninebot in a safe indoor place to prevent a bad guy from carrying it away. If you place it in the public place and want to get away from it for a moment, please lock it and try to make sure that you can hear its alarm or see it.
  • Page 35: Introduction To All The Modes

    Power off: In “Power off” mode, all the electronic control systems are in deep dormancy with the remote module alone in  operation for starting Ninebot. Power Off Stand-by mode: it refers to a mode where the Ninebot is on, but not  achieving self-balance yet. In this mode, most systems are activated, Stand-by mode but the motor control system is in normal dormancy which can be activated from time to time.
  • Page 36: Basic Functions Of The Remote Key

    Lock the Lock mode without a Short press move Ninebot in lock mode, the indicator Ninebot switch man on it light for lock and the triangle warning icon - 30 -...
  • Page 37 The Dashboard recovers its default setting; see the following figure: Lock mode Ninebot is Unlock Short press switch locked The limit speed icon on the dashboard goes on; the dashboard will twinkle to...
  • Page 38 4. Take the First Ride Button Operation Operation Function Diagram Display on the panel Remarks name state method The limit speed icon goes out, so the Limit speed speed limit mode is terminated Exit speed The speed is mode Short press limit limited switch...
  • Page 39 Switch in display of information by the Kph: the following order: kph, kmS, kmT, Tim, °C, Vf real-time speed; kmS: the Ninebot Ninebot is mileage for Information information on and not Short press the current display display locked ride;...
  • Page 40: Extended Functions Of The Remote Key

    4. Take the First Ride Button Operation Operation Function Diagram Display on the panel Remarks name state method internal temperature of Ninebot; Vf : the firmware version. 4.13.2 Extended functions of the remote key Button Operation Operation Display on the Function Diagram Remarks name...
  • Page 41 R/C mode Measuring deviation for sensors may be incurred by temperature drift, Short which may make the Ninebot tilt Re-calibrate Power In lock press for 4 Lock mode forward or backward during riding.
  • Page 42: Functions On The Dashboard

    Decrease speed limit value. speed limit display press 4km/h minimum. mode Calibrate Long Limit speed In lock The Ninebot must be keep absolutely the level press for 3 lock mode button mode stationary when re-calibrating. index seconds 4.13.2 Icons on the dashboard...
  • Page 43 ® Ninebot PTR User Manual Name Description Display Remarks When the power display is blank, “the power battery icon” and the triangle alarm icon alarm will twinkle to warn critical low power. When the internal temperature of the Over mainframe is too high, the “temperature -heat alarm icon”...
  • Page 44: Other Functions

    2 to 10 kilometers. You can achieve smooth travel and zero emission with Ninebot if you are tired of traffic jam and exhaust gas pollution. If you put it in the trunk of your car, it will be a supplement for short-distance travel after you leave the main road.
  • Page 45: The Park Stand

    2 seconds to enter the remote control mode. If Ninebot detects that you have not taken off the standard operation bar, it will make three “beep” sounds to warn you that the - 39 -...
  • Page 46: Onboard Usb Charging Port

    Ninebot Uses Bluetooth for remote control. Typically, the effective distance for remote control is 10 to 15 meters, and do not be too far away from Ninebot, or it will act bluntly or even stops. 5.4 Onboard USB charging port Ninebot provides a USB charging port at the operation bar which can engage with standard USB equipment and provide 5V/1A current.
  • Page 47: Change Of Operation Bar With Different Height

    110mm shorter than standard operation bar and suitable for riders 1.3m to 1.7m tall. You can find user manual for change of operation bar in the operation bar package, or you can go to the nearby Ninebot store or contact your reseller to change it.
  • Page 48: Recalibration Of Ninebot Sensor

    2、 Recalibration of attitude sensor: first lock the Ninebot to make sure that it is absolutely in static state during the calibration process (you can lean the Ninebot against a wall, or support it with the park stand); then make short press of the “information switchover”...
  • Page 49: Daily Maintenance

    Please dry Ninebot in the room and place it in a cool place. Do not store it in the open air for a long time. Exposure to sunshine and hot/cold outdoor environment will accelerate the aging of the appearance.
  • Page 50: Maintenance And Transportation Of Battery Pack

    6.2 Maintenance and transportation of battery pack The battery pack on Ninebot needs most care. A well maintained battery pack may be in sound performance after 20 thousand to 30 thousand kilometers’ riding, while if not, they may be short of capacity or damaged after several months. To prolong the service life of your battery pack, you need to carry out regular check and maintenance as follows: Please carefully read and follow the considerations on the label of the battery pack.
  • Page 51: Screw Tips

    Or you can got these document copy from the after-sale service providers. However, we cannot grantee that all the express companies will be willing to carry the battery pack of Ninebot considering the change of air transportation rules and different security policies of different countries, airlines and airports.
  • Page 52: Check Loose Screws

    6.4 Check loose screws All screws of Ninebot are not prone to get loose because of special treatment over them, but for the sake of safety, carry out regular check over the rim, operation bar, battery pack, fender, foot mat shell and dashboard shell etc. in a Ninebot Store or on your own. Shake those components with your hand to see whether they will waggle or produce sounds indicating they are loose.
  • Page 53: Regular Maintenance

    If you have any problems, please contact us or the authorized service provider. Please send your Ninebot regularly to Ninebot Store for maintenance and check so as to ensure your safety and the best performance of Ninebot. The following table offers the maintenance items and cycles. The maintenance for the first time will be free of charge.
  • Page 54 6. Daily Maintenance Items 3months or 1 year or 2 year or 3 year or Then every 6 Remarks 2000 km 5000 km 10000 km 15000 km month or 3000km Change of gear oil √ √ √ √ √ Change of battery of √...
  • Page 55 ® Ninebot PTR User Manual Items 3months or 1 year or 2 year or 3 year or Then every 6 Remarks month or 2000 km 5000 km 10000 km 15000 km 3000km All light inspection √ √ √ Change of foot mat √...
  • Page 56 Ninebot Inc. shall bear no responsibility for any damage, fault, property loss and personal injury caused to unauthorized persons who disassemble it. Judgment of unauthorized disassembly shall be based on the relevant mark provided on Ninebot.
  • Page 57: Inside Ninebot

    Ninebot Inc. will release materials frequently about the latest redeveloped SDK and Communication port API as well as DEMO  developed by any third party. If you are a maker or developer, these materials can help you to change your Ninebot into a personalized or intelligent robot.
  • Page 58: Annex I Specifications

    Annex I Specifications Annex I Specifications Parameters Unit Model C (Comfort) Model E (Elite) Model T (Turbo) Remarks Appearance Anodized silver+ porcelain white + sky blue Color kit optional Main materials magnesium alloy + aluminum alloy + LEXAN resin Gross weight ~25 Vehicle size 390×...
  • Page 59 ® Ninebot PTR User Manual Parameters Unit Model C (Comfort) Model E (Elite) Model T (Turbo) Remarks endures no more than Max. speed Km/h The max speed in actual use depends on the current battery stamina Typical mileage >20 >20 >30...
  • Page 60 Annex I Specifications Parameters Unit Model C (Comfort) Model E (Elite) Model T (Turbo) Remarks Motor winding Double stator winding structure Motor redundant backup controller structure Remote key Battery charger 1x standard charger, 1x standard charger, 1x quick charger, 110V/220V optional or charge time 130w 130w...
  • Page 61: Annex Ii Faqs

    The best way to learn FAQs is to visit Ninebot official website. You can find & search the latest FAQs, Warning codes & corresponding solutions, New version of Ninedroid App, and more maintenance tips on the website.
  • Page 62: Contact Us

    You can contact us by the following way if you want to consult the issues relating to riding, maintenance and safety, or report the faults of your product to the manufacturer in the process of using Ninebot, we are at your service.

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