Data Features - Eircom advantage 4800 System Introduction

Operator Functionality - The system can be programmed so that incoming calls ring
different extensions or groups of extensions at different times of the day, e.g. after hours, all
calls ring a night service extension. These changeovers will take place automatically but can
be overridden by an extension which has Operator Functionality enabled in system
programming. Normally only the system administrator or reception extension would have this
facility enabled. This feature also allows users to have access to other functions such as
Auto-attendant setup and the Common address book.
Phone Book - There are 3 phone books available to each extension -
•
Personal Address Book which stores 50 numbers per extension. These numbers are
only available from the extension that entered them.
•
Common Address book which stores 200 numbers available to all extensions on the
system.
•
Extension List that shows extension numbers and names.
PIN Codes - PIN Codes are used as a means of security. Extension users have the option to
program a 4 digit PIN code that can be used for accessing features such as Voicemail.
See the Voice Mail user guide for more information
Redial - The executive system phone can store up to the last 10 numbers dialled from the
extension. Using the Last Number Redial feature allows the user to select a number from the
list to redial. The Standard system phone will store the last 5 numbers dialled from the
extension. Using the Redial key the user can scroll through the last 5 dialled numbers.
Standard analogue extensions can only re-dial the last number dialled.
Roaming PIN - Calls made from an extension are subject to the level of access that has been
assigned to the user of that extension. The level of access defines the types of call the user is
permitted to make, e.g. internal calls only, internal and external local calls only etc. The
eircom advantage 4800 offers up to 100 different user profiles with associated levels of
access. By entering a User Name and a PIN code, a user can make calls at a roaming PIN
enabled extension using his/her profile with its associated level of access. The eircom
business systems technician will issue Roaming PIN and user numbers.
Voicemail - The optional Applications card provides a maximum of 58 mailboxes. Users can
configure their own mailboxes, divert calls to their mailboxes and retrieve, forward or save the
voice messages received. Messages may be forwarded automatically by email, as wav
attachments, to a designated email address.

1.1.2 Data Features

Ethernet Interface - The system can be used as a router for Internet access from any PC
connected to the Ethernet Port. Browser Based System Programming can also be carried out
from a PC connected to this port by the eircom business systems technician.
Internet Access - The system's built-in ISDN router enables multiple PC Internet access with
bandwidth management and a firewall.
Internet Barring - Prevents selected PCs connected to the LAN from accessing the Internet
by barring the LAN IP address for that PC
Remote Download - The system is equipped with Flash Memory, which allows the software
of the system to be upgraded from a remote service centre over the telephone line.
Call Logging - The system outputs Call Logging records for all external calls, both incoming
and outgoing. The Call Logging report is sent over the Ethernet connection using a TCP/IP