Eircom advantage 4800 System Introduction page 7

Outgoing calls: System users can prevent their CLI information from being sent to the line by
using CLIR (Calling Line Identification Restriction). CLIP is the default mode. The system will
present the base number of the line, unless an alternative MSN has been selected in the
outgoing CLI option by an eircom business systems technician.
Direct Line Seizure (DLS) - When DLS is set, an extension will seize a line and receive
external dial tone when the handset is lifted or the Speaker key is pressed. This option is
programmable on a per extension basis. It is disabled by default.
Do Not Disturb (DND) - When set, all calls arriving at the extension will receive Busy tone.
The exceptions to this are calls from extensions that have DND override set in system
programming.
Door Phone - A door phone can be connected to the system using one of the analogue
extension ports. When the door phone button is pressed, the system will ring the extensions
that have been assigned to answer the door phone. The door can be opened by dialling a
code at the extension.
Email forwarding of voice mail messages and recorded calls – The system can
automatically send an email message to the user each time a voice mail message is left and
immediately upon completion of a recorded call. The contents of the conversation or voice
mail message are attached to the email as an audio wav file.
Enquiry Call Places a call on hold enabling the user to make a call to another extension or
external party.
Fallback to the Operator – All external calls to a busy group or all unanswered calls at a
group may be programmed to divert to an operator group.
Flexible Numbering Plan - The extension numbering plan is variable and ranges from 1 to 9
digits in length. The numbering plan accommodates different length extension numbers
simultaneously. (E.g. Dial "0" for the Operator, dial "11" for an extension, dial "123" for a
group, etc.)
Group Operation - Up to 10 different groups of extensions can be defined on the system.
Typical groups might be Sales, Purchasing, Technical Support, etc. A user, by dialling a
group number from internal dial tone, will ring all members programmed for that group.
The system also provides for a leader to be assigned to each group. The leader of a group
will receive messages for that group such as voicemails and missed call information.
Hotline Extensions - The hotline facility automatically dials a pre-programmed number when
an extension goes off-hook. This feature can operate in immediate or delayed mode.
Internal Calls - These are calls made between extensions on the system.
Internal Paging - Enables an extension user to broadcast a message through the speakers
of executive System Phones and/or through a PA device attached to a PA port on the system.
Least Cost Routing – Automatically directs a call to its destination using the most economic
available route without causing inconvenience to the calling party, according to a rule plan
(with up to 50 entries) programmed by the installer.
MSN/Line Assignment - Assigns extensions to ring for particular MSN and PSTN lines.
Missed Calls list - The system maintains a list of the last 10 missed calls for each extension
equipped with an Executive system phone. If more than 10 calls are missed, the oldest
recorded on the list will be deleted.
Music on Hold – A prerecorded melody may be licensed on the Applications card or a music
file may be downloaded into the system, subject to compliance with copyright requirements.