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Summary of Contents for Eircom advantage 1200
- Page 1 1200 System Installation...
- Page 2 Specifications subject to change without notice. Facilities described may or may not be supported by your network. Eircom advantage is the registered trademark of eircom business systems. This documentation refers to CCU software version 361.302, Applications card 5.37. DM 851...
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Page 3: Table Of Contents
Table of Contents eircom advantage 1200 System Installation ...... 6 2.1 Control Unit Specification ..................7 2.1.1 Physical Dimensions ....................... 7 2.1.2 Weight ............................. 7 2.1.3 Operating Voltage ........................7 2.1.4 Enviromental Specification ..................... 8 2.1.5 Feature dialling codes ......................9 Installing the Control Unit ................ - Page 4 2.16.14 Logging 3-Party Conference Calls ..................36 2.16.15 Roaming PIN ........................36 2.16.16 Advice Of Charge (AOC) ..................... 36 2.17 Data Call and Diagnostic Logging ............... 37 2.17.1 ISP Call logging ........................37 2.17.2 Website Access logging ......................37 2.17.3 Streaming Diagnostic Logging ....................38 2.17.4 Buffered Diagnostic Logging ....................
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Page 5: Eircom Advantage 1200 System Installation
2. eircom advantage 1200 System Installation Important: Only qualified service personnel should carry out installation of the system Please refer to the Safety notices in the Powering Up system section. -
Page 6: Control Unit Specification
Access Cover Screw 2.1.1 Physical Dimensions The physical dimensions of the eircom advantage 1200 control unit are as follows: 354mm (H) x 262mm (W) x 85mm (D) 2.1.2 Weight The weight of the eircom advantage 1200 control unit is approximately 3.0 Kg. -
Page 7: Enviromental Specification
Max power consumption 2.1.4 Enviromental Specification Specification Value Operating temperature - 5C to +40C Humidity 10% to 90% Non-condensing Maximum AC V/A 46 VA Maximum input power 33 W Maximum input current at 230 VAC 0.2 A Maximum input current at 180 VAC 0.25 A Power Factor Extreme working conditions... -
Page 8: Feature Dialling Codes
2.1.5 Feature dialling codes Feature Code Any trunk line Any SIP trunk line Trunk lines 1 to 8 * 9 1 or * 9 8 SIP trunk lines 1 to 10 * 901 to * 910 Call User User number Groups 80 to 88 80 to 88 Operator Group... - Page 9 Cancel Forward on Busy for group If leader: # 6 7 * < group number > # If not leader: # 6 7 * < group number > * < group PIN > # Restrict your outgoing CLI * 30 # Send your outgoing CLI * 31 # Common address book short codes...
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Page 10: Installing The Control Unit
Installing the Control Unit 2.1.1 Location Find a location which is: easily accessible, sufficiently spacious and well lit to allow you to wire the system. isolated from plumbing or electrical wiring within 2m of the nearest power point within convenient reach of the NTU (ISDN line socket) not exposed to extremes of temperature, humidity, dust, chemicals or direct sunlight. -
Page 11: Removing The Access Cover
2.1.3 Removing the Access cover Removal of the access cover exposes the Access Area. This houses the terminals for the connection of all the devices supported by the eircom advantage 1200. To remove the cover: 1. Unscrew the top and bottom screws. -
Page 12: Wall Mounting The Unit
2.1.4 Wall mounting the unit Follow the steps below to mount the eircom advantage 1200 on the wall. Note that the mounting screws and rawl plugs are located inside the access area. 1. Mark on the wall the location of the three screw holes using the supplied template. -
Page 13: Wiring Connections
Wiring Connections 2.2.1 Terminal Connectors in the Access Area The following diagram illustrates the terminal layout of the eircom advantage 1200. All terminal connectors are located within the Access Area. → → → → Battery Back-up port → → → → External music-on-hold port →... -
Page 14: Cage Clamp Connectors
Prepare the wires of the cables and connect them to the appropriate extension terminal blocks as described above. Wall-mount the extension telephone sockets. Route the extension cable to the eircom advantage system observing good building wiring practice by maintaining at least 50mm clearance between the extension cable and mains power cable, line or other building cable. -
Page 15: Function Led's In The Access Area
2.2.4 Function LED’s in the access area There are 10 function LED’s located in the access area which provide visual indications of the state of the T interfaces, the ethernet connectivity and the ADSL functionality. DSL Operation LD303 LD302 LD301 LD300 LD801 LD800 LD100 LD200 LD300 LD400 LED No. -
Page 16: Installing The System Phones And Dss Module
To install the DSS module, position the DSS module to the right of the eircom advantage Executive and turn both upside down. Use the screws supplied with the DSS module to attach the flange on the DSS module to the lip beneath the cover of the eircom advantage Executive. Handset Cord... -
Page 17: Programming The Function Keys
2.3.2 Programming the Function Keys Keys associated with unavailable extensions may be programmed for other functions using the “Redefine Keys” option on the associated eircom advantage Executive key set. Select “Menus”, “Phone Settings”, “Define Function Key”, “Redefine Keys” and scroll down to, or press, the key to be defined;... -
Page 18: Analogue Extensions
Analogue extensions The eircom advantage 1200 provides 4 analogue ports in the access area numbered 19 – 22. Plain, ordinary telephones (Pots) and other approved analogue devices may be connected to the a/b ports using single pair cabling. Each port is overload and short circuit protected which provides an additional level of protection when connecting the analogue devices. -
Page 19: Internal/External (S/T) Isdn Basic Access Interface
Internal/External (S/T) ISDN basic access Interface The eircom advantage 1200 offers 3 RJ-45 connectors permanently configured as T (Line) interfaces, while the fourth can be configured by the user as either a T or an internal So Bus (S Interface). -
Page 20: Connecting Isdn Lines
Access Area S/ T4 Note: If the eircom advantage 1200 is to be connected in a Point to Multipoint configuration, it MUST be installed as the last terminal on the bus. If the system is connected in a Point to Multipoint configuration and is NOT installed as the last terminal on the bus then the jumpers associated with the line ( shown below ) must be removed. -
Page 21: Plugging In Modules And Ancillary Equipment
Plugging in Modules and Ancillary Equipment The eircom advantage 1200 provides for up to 3 plug-in modules to be connected to the motherboard. These plug-in modules interface to the mother board via edge pin connectors. Each connector slots into corresponding sockets on the motherboard and is secured by mounting pillars that insert into holes located on each daughter card. -
Page 22: Applications Card
2.7.1 Applications Card The eircom advantage 1200 may be equipped with an Applications Card module for an integrated Voice Mail, auto attendant and IP applications solution. The default, out of box, configuration provides up to 22 mailboxes, on 2 Voice channels so that 2 messages may be recorded or played simultaneously, with email forwarding of voicemails as WAV attachments and basic auto attendant (3 messages). -
Page 23: Battery Back-Up
2.7.3 Battery Back-Up For battery backup operation during power cuts, the system may be equipped with an optional Battery Back-up module (BBU). This comprises a plug-in Battery Back Up Charging module and an external 12 V battery. During normal operation the BBU module will trickle charge the battery ensuring that the optimal voltage will be available if the main power supply gets cut. -
Page 24: Music-On-Hold
When making a connection to the Paging phono jack, please ensure that the phono plug is fully inserted and tightly secured. Note: Two separate cables are supplied with each eircom advantage 1200 that can be used to interface external Music on hold or Paging modules to the system. -
Page 25: Door Phone
This type of Door phone contains 2 separate connections for the door phone button and the handsfree audio unit thus requiring the use of the 2 relays provided by the eircom advantage 1200. The first relay is used to ensure a speech path is provided between the Door Phone and the internal extension to which it is connected.The second relay is used to activate the... - Page 26 This type of door phone contains additional functionality allowing it to operate without the use of the relays on the eircom advantage 1200. The range of functions available on this type of door phone (listed below) may vary depending on the door phone model and type.
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Page 27: Powering Up The System
Powering Up the System Prior to plugging the eircom advantage 1200 into the mains, ensure that: 1. All wiring is properly connected. 2. The access cover has been replaced. 3. The Line cords have been plugged into the telephone wall sockets. -
Page 28: Ethernet Lan Communication And Ip Addresses
Ethernet LAN Communication and IP addresses The system can be used as a router for Internet access from any PCs connected to the Ethernet Port. Browser Based System Programming can also be carried out from any PC connected to this port. 2.9.1 Connecting to the Ethernet Port - The Ethernet LAN port on the system is an RJ45 socket, located as indicated in the Terminal Connectoers diagram at the start of this section. -
Page 29: Ip Connection Testing
2.9.3 IP Connection Testing - To check that the IP configuration is correct and both the PC and the system are on the same network - At the PC, from Windows - go to <Start> • select <Run> • A window prompting the user to open a program will appear - type "command"... -
Page 30: Call Logging
2.16 Call Logging The system outputs Call Logging Records for all external calls, both incoming and outgoing. The Call Logging Report can be generated using HyperTerminal over the Ethernet Connection using a TCP/IP port or an RS232 port. In order to make it easier to read the output, each field is right justified (i.e. padded with spaces) and separated from the next field with a comma. -
Page 31: Call Logging Over The Serial Port
2.16.2 Call Logging over the serial port Use a standard serial cable to connect the system to a PC or a printer. In case of a non- standard interface, the following is the pin-out. System port Printer Port Signal Name Function ( 9pin D ) ( 25pin D ) -
Page 32: Call Logging Format Table
Example of the call logging output to hyperterminal 2.16.3 Call Logging format table The format of the call logging data that is sent to the PC consists of 17 distinct fields of variable length that provide a comprehensive list of attributes for each call as listed below. Field ID Description Size... -
Page 33: Logging Incoming Calls
2.16.4 Logging Incoming Calls When an incoming call is answered by an extension, the “Call Type” (field 7) and “Connection” (field 8) fields are updated to “I” and “Y” respectively in the HyperTerminal window at the end of the call : Example of a call record for an incoming call that is answered 1, 12/08/04, 17:30:02, Line 03, 654, John Lawler, I, Y, , 00:00:44, 00:05, 0872979676, , 8160058, ……... -
Page 34: Logging Auto-Attendant Calls
…….. 2.16.12 Logging Remote Access Calls The eircom advantage 1200 provides users with the ability to ring into the system to access the System Browser Programming or the LAN to which the system is connected. When a remote access call is made the “Call Type” ( field 7 ) is updated to “R”... -
Page 35: Logging Software Download Calls
2.16.16 Advice Of Charge (AOC) This feature if enabled by the Network will present to the eircom advantage 1200 system the cost of the call. The system will then provide this information at the end of the call ( In euros ) in the “Call Cost”... -
Page 36: Data Call And Diagnostic Logging
In addition to providing the call logging information for voice calls on the system, the eircom advantage 1200 also has the ability to record details on data type calls ( calls made to the internet ) and provide system diagnostic logs for debug purposes on the ethernet port of the system. -
Page 37: Streaming Diagnostic Logging
This data output is sent on port 5061 2.17.4 Buffered Diagnostic Logging The eircom advantage 1200 system contains a buffer containing a record of the most recent actions performed on the system. This buffered information is dumped out en-bloc to provide a...
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