Eircom advantage D3 User Manual

Executive phone d3
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eircom advantage executive phone programming guide
eircom advantage
executive phone D3 user guide
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Summary of Contents for Eircom advantage D3

  • Page 1 D3 user guide...
  • Page 2 D3 user guide Specifications subject to change without notice. Facilities described may or may not be supported by your network.eircom advantage is the registered trademark of eircom business systems. This documentation refers to software version 56.330 Revision 1. DM 910...
  • Page 3: Table Of Contents

    D3 user guide Table of Contents eircom advantage executive phone D3 user guides ..5 eircom advantage executive phone D3 overview ........5 4.1.1 Display ............................ 5 4.1.2 Navigation Keys ........................6 4.1.3 Function Keys ......................... 6 4.1.4...
  • Page 4 4.2.66 To Modify an entry in the Common Address Book ............... 41 4.2.67 To delete an entry in the Common Address Book..............42 4.2.68 Door Phone........................... 43 4.2.69 Dialling Code Table ......................44 eircom advantage executive phone programming guide ......45 4.3.1 General ..........................45 4.3.2 Phone Settings ........................
  • Page 5: Eircom Advantage Executive Phone D3 User Guides

    D3 user guides eircom advantage executive phone D3 overview The eircom advantage Executive Key Set is a full hands free display telephone, designed specifically for use with the new generation eircom advantage voice and data switches.
  • Page 6: Navigation Keys

    D3 user guide 4.1.2 Navigation Keys The Executive System Phone D3 allows call control and programming operations to be performed quickly and intuitively using the phone display and the context sensitive navigation keys. Ringer Lamp Press Upper Right...
  • Page 7: Dual Colour Lamps (Leds)

    D3 user guide 4.1.4 Dual Colour Lamps (LEDs) Each function key has a red and a green lamp. Green is associated with this phone. Red is associated with other users of the system. Fast flashing denotes ringing, slow flashing is for a held or parked call and continuously ‘on’...
  • Page 8: Making A Call

    D3 user guide 4.2.2 Making a Call The executive system phone allows the user to make an internal or external call in a number of different ways. Internal Calls • Making an internal call using Off-hook dialling •...
  • Page 9: Making An Internal Call Using On-Hook Dialling

    D3 user guide 4.2.4 Making an internal call using On-hook dialling With the telephone idle, to make an 1 1 : 2 5 S a t 0 7 / 1 2 / 0 2 internal call simply dial the...
  • Page 10: Making An Internal Call Using An Extension Key

    D3 user guide 4.2.5 Making an internal call using an Extension key To make an internal call using an E x t n extension key, simply press the function R i n g i n g...
  • Page 11: Making An Internal Call Using The Phone Book

    D3 user guide 4.2.6 Making an internal call using the Phone book The executive system phone has access to three Address Books and by using the Phone Book feature you can make a call to any of the numbers stored in these lists.
  • Page 12: Making An External Call Using Off-Hook Dialling

    D3 user guide 4.2.7 Making an external call using Off-hook dialling With the telephone idle, lift the handset or 1 1 : 2 5 S a t 0 7 / 1 2 / 0 2 press the SPEAKER key.
  • Page 13: Making An External Call Using A Speed Dial Key

    D3 user guide 4.2.10 Making an external call using a Speed dial key If one of the function keys has been programmed as a Speed Dial key, pressing this key will automatically seize the line, switch on the handsfree mode and dial the programmed number.
  • Page 14: Making An External Call Using The Redial Mouse Key

    D3 user guide 4.2.12 Making an external call using the Redial Mouse Key The executive system phone can store details of up to the last ten external numbers dialled from the extension. Using the Redial Last Number feature allows the user to select a number from the list to redial.
  • Page 15: Making An External Call By Using The Redial Code

    D3 user guide 4.2.13 Making an external call by using the Redial code Redial Last Number can also be activated by lifting the handset or pressing the speaker key and dialling the redial code < * 5 > The system will automatically access an external line and redial the last external number.
  • Page 16: To Switch Between Held Calls Using The Hold Key

    D3 user guide 4.2.16 To switch between held calls using the HOLD Key • Place the existing call on hold E x t n • Make a second call e.g. an 0 0 : 0 0 : 5 2 internal call to extension 18.
  • Page 17: Transferring A Call

    D3 user guide 4.2.19 Transferring a Call To transfer a call - E x t n • Place the existing call on hold 0 0 : 0 0 : 5 2 • Dial the extension to receive the...
  • Page 18: Parking A Call Using The Park Code

    D3 user guide 4.2.22 Parking a Call using the Park code To park a connected call using the Park code. I n t e r n a l D i a l i n g •...
  • Page 19: To Retrieve A Parked Call Using The Retrieve Parked Call Code

    D3 user guide 4.2.25 To retrieve a parked call using the retrieve parked call code 1 1 : 2 5 S a t 0 7 / 1 2 / 0 2 • Lift the handset or press the speaker...
  • Page 20: Paging

    D3 user guide 4.2.27 Paging To broadcast a page - 1 1 : 2 5 0 7 / 1 2 / 0 2 • Press the key twice. The right key will E X t e n s i o n change from <Phone Bk>...
  • Page 21: To Pick Up A Call Ringing At Another Extension

    D3 user guide 4.2.29 To Pick Up a Call Ringing at another Extension 1 1 : 2 5 0 7 / 1 2 / 0 2 • E x t e n s i o n...
  • Page 22: Conference Calls

    D3 user guide 4.2.30 Conference Calls A conference is a call in which there are three parties connected together at the same time. An executive System Phone can hold a conference with the following: - Two internal extensions - Two external lines - One internal extension and one external line.
  • Page 23: Using The Conference Key

    D3 user guide 4.2.32 Using the CONFERENCE Key: The executive system phone by default will have a CONFERENCE key programmed. • Pressing the CONFERENCE key will establish a conference between a held call and the call in progress •...
  • Page 24: To Divert All Calls To An Extension

    D3 user guide 4.2.34 To Divert all Calls to an Extension Pressing the DIVERT key on the executive system phone automatically selects Divert All Calls. The options for diverting the calls are shown on the display.
  • Page 25: To Divert All Calls To A Common Or Personal Address Book Entry

    D3 user guide 4.2.36 To Divert all calls to a Common or Personal Address Book entry • Press the DIVERT key and select D i v e r C a l the Common or Personal ► P e r s o n a l...
  • Page 26: To Divert On No Answer

    D3 user guide 4.2.38 To Divert on No Answer To set Divert No Answer - P e r s o n a l A d d r B o o k • Press the <Menu> key when the System...
  • Page 27: To Divert On Busy

    D3 user guide 4.2.39 To Divert On Busy To set Divert On Busy - • P e r s o n a l A d d r B o o k Press the <Menu> key when the System...
  • Page 28: List Of Calls

    D3 user guide 4.2.41 List of Calls The system maintains a list of the last 10 missed calls, 10 dialled calls and 10 received calls, for each extension equipped with an executive system phone. If more than 10 calls are missed, dialled or received, the list will be continually updated with the details of the last ten.
  • Page 29: To Call Back An Entry In The Missed Call List

    D3 user guide 4.2.43 To call back an entry in the missed call list To call back a missed call when the third line of 1 1 : 2 5 0 7 / 1 2 / 0 2 E x t e n s i o n the display indicates that a call was missed ;...
  • Page 30: To Store A Missed Call In The Personal Address Book

    D3 user guide 4.2.45 To store a missed call in the Personal Address Book 1 1 : 2 5 0 7 / 1 2 / 0 2 To Store a missed call to the personal E x t e n s i o n...
  • Page 31: To View The Missed Calls List When There Are No New Missed Calls

    D3 user guide 4.2.47 To view the Missed Calls list when there are no new missed calls 1 1 : 2 5 0 7 / 1 2 / 0 2 To enter the Missed Calls list when...
  • Page 32: Call Back

    D3 user guide 4.2.50 Call Back When a called extension is busy, a call back can be set so that when the called extension becomes free, the system will first ring the extension that set the call back and when that extension answers, the system will ring the called extension.
  • Page 33: Intrusion

    D3 user guide 4.2.51 Intrusion If when calling another extension busy tone is heard, an executive system phone user can intrude on the busy extension. Alert tones will be given to indicate that another extension is about to intrude.
  • Page 34: To Set The Day/Night Ringing Mode

    The level of access defines the types of call the user is permitted to make, e.g. internal calls only, internal and external local calls only etc. The eircom advantage system offers up to 100 different user profiles with associated levels of access. By entering a User Name and a PIN code, a user can make calls at a roaming PIN enabled extension using his/her profile with its associated level of access.
  • Page 35: To Change The Profile Of An Extension Using The Roaming Pin

    D3 user guide 4.2.56 To change the profile of an extension using the roaming PIN 1 1 : 2 5 0 7 / 1 2 / 0 1 • Press the <Menus> key E x t e n s i o n •...
  • Page 36: Programming The Personal Address Book

    D3 user guide 4.2.58 Programming the Personal Address Book This feature allows up to 50 commonly used numbers to be stored in the Personal Address Book for the executive system phone. These numbers can be called directly either by dialling a short code, using the Phone book option on the system phone or by pressing a function key programmed for that number.
  • Page 37: To Program The Advanced Options For A Personal Address Book Entry

    D3 user guide 4.2.60 To program the advanced options for a Personal address book entry Usually, it is only necessary to program the number and name for the Phonebook entry but the system also allows the user to select the following parameters: −...
  • Page 38: To Modify An Existing Entry In The Personal Address Book

    D3 user guide 3. Function Key: This option allows the user to program a function key for that phone book entry. There are 16 programmable keys on the executive system phone with an extra 48 if the DSS is fitted.
  • Page 39: To Delete An Entry In The Personal Address Book

    D3 user guide 4.2.62 To delete an entry in the Personal Address Book To delete a personal address book entry N e w E n t r y M o d i E n t r y •...
  • Page 40: Programming The Common Address Book

    D3 user guide 4.2.63 Programming the Common Address Book This feature allows up to 200 commonly used numbers to be stored in the Common Address Book for the system. These numbers can be called directly either by dialling a short code or by using the Phonebook option on any telephone connected to the system.
  • Page 41: To Create A New Entry

    D3 user guide 4.2.65 To Create a New Entry ► N e w E n t r y To create a new entry - M o d i E n t r y D e l e t e E n t r y •...
  • Page 42: To Delete An Entry In The Common Address Book

    D3 user guide 4.2.67 To delete an entry in the Common Address Book Only codes which have numbers assigned * 4 0 0 0 : O W E N to them will be shown on the list.
  • Page 43: Door Phone

    D3 user guide 4.2.68 Door Phone If the system has a door phone fitted, when the door button is pressed, the system will ring the extensions that have been assigned to ring for the door phone.
  • Page 44: Dialling Code Table

    D3 user guide 4.2.69 Dialling Code Table FEATURES CODES To Call Extension (Extn No.) To Access any Line To Access a Line Group *91 to *98 Last Number Redial Dial entries in Common Address Book *4000 to *4199...
  • Page 45: Eircom Advantage Executive Phone Programming Guide

    D3 user guide eircom advantage executive phone programming guide 4.3.1 General User programming allows executive system phone users to tailor the features and settings of the executive system phone to suit their own ways of working. The following options can be accessed and changed by pressing the <Menus>...
  • Page 46: Phone Settings

    D3 user guide 4.3.2 Phone Settings 1 1 : 2 5 0 7 / 1 2 / 0 1 To enter the Phone Settings Menu, while E x t e n s i o n the System Phone is idle - •...
  • Page 47: Handset Volume

    D3 user guide 4.3.4 Handset Volume When Handset Volume is selected, the display will prompt the user to – H a n d s e t • B a c k Lift Handset • On lifting the handset the current handset...
  • Page 48: Headset Volume

    D3 user guide 4.3.6 Headset Volume The volume is adjusted in steps of 5%. H e a d s V o l u m e 2 0 % Each step is represented by a character position on the second line of the display ↑...
  • Page 49: Change Language

    D3 user guide 4.3.8 Change Language A set of pre-defined languages is available C h a n g e L a n g u a g e on the phone display. On entering this √ √ √ √...
  • Page 50: Redefine Keys

    D3 user guide 4.3.10 Redefine Keys To Define the Function keys - R e d e K e y • From the Phone Settings menu, ► 0 1 : i n e select Redefine Keys 0 2 : E x t n ↑...
  • Page 51: Keypad Tones

    D3 user guide 4.3.11 Keypad tones The Keypad Tones option allows the K e y p a d T o n e s √ √ √ √ ► E n a b l e d keypad tones to be turned on or off. When...
  • Page 52: Show Number

    D3 user guide 4.3.14 Show Number The system Phone user can select whether S h o w N u m b e r ► E n a b l e d or not the Calling Line Identification (CLI)
  • Page 53: Change Pin Code

    D3 user guide 4.3.15 Change PIN Code PIN codes are used when accessing voicemail E n t O l d C o d e : * * * * boxes To change the PIN code A c c e p t D e l e t •...

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