Table of Contents
Advertisement
Chapter 5. Solving problems
This section provides basic troubleshooting information to help you diagnose and
solve some problems that might occur with your computer.
If you cannot diagnose and correct the problem using the information in this section,
see Appendix A, "Getting help and technical assistance," on page 63 and "Solving
problems" in the User's Guide on the IBM IntelliStation Documentation CD.
Diagnostic tools overview
The following tools are available to help you diagnose and solve hardware-related
problems:
v POST beep codes and error messages
v Diagnostic programs and error messages
v Troubleshooting charts
v System-board error LEDs
© Copyright IBM Corp. 2004
The power-on self-test (POST) indicates the detection of a problem. See
"Power-on self-test (POST)" on page 56 and "POST error messages" on page 56
for information. Additional information is recorded in the system error logs. (For
detailed information, see POST Error Log in Advanced Setup in
"Configuration/Setup Utility menu choices" in the User's Guide.)
The diagnostic programs are provided on a hidden partition on the hard disk.
These programs test the major components of your computer.
Note: See "Solving problems" in the User's Guide on the IBM IntelliStation
Documentation CD for information about the diagnostic programs.
These charts list problem symptoms and steps to correct the problems. See the
"Troubleshooting charts" on page 57 for information.
An LED on the system board (or microprocessor board if a second
microprocessor is installed) might also be lit to help isolate an error indicated by
the system error LED on the front of the computer. See the "System-board error
LEDs" on page 60 for more information.
55
Advertisement
Table of Contents
