Chapter 5. Solving Problems; Diagnostic Tools Overview - IBM IntelliStation M Pro Installation Manual

Chapter 5. Solving problems

This section provides basic troubleshooting information to help you diagnose and
solve some problems that might occur with your computer.
If you cannot locate and correct the problem using the information in this section,
see Appendix A, "Getting help and technical assistance", on page 61 and "Solving
problems" in the User's Guide on the IBM IntelliStation Documentation CD.

Diagnostic tools overview

The following tools are available to help you diagnose and solve hardware-related
problems:
v POST beep codes and error messages
v Diagnostic programs and error messages
v Troubleshooting chart
v System-board error LEDs
© Copyright IBM Corp. 2003
The power-on self-test (POST) indicates the detection of a problem. See
"Power-on self-test (POST)" on page 54 and "POST error messages" on page 54
for information. Additional information is recorded in the system error logs. (For
detailed information, see Error Logs under Configuration/Setup Utility menu
choices in the User's Guide.)
The diagnostic programs are provided on a hidden partition on your computer
hard disk. These programs test the major components of your computer.
Note: See "Solving problems" in the User's Guide on the IBM IntelliStation
Documentation CD for information about the diagnostic programs.
This chart lists problem symptoms and steps to correct the problems. See the
"Troubleshooting charts" on page 55 for information.
An LED on the system board might also be lit to help isolate an error indicated
by the system error LED on the front of the computer. See the "System-board
error LEDs" on page 58 for more information.
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