Troubleshooting - Philips Voice tracer DVT2500 User Manual

9.3 Troubleshooting

Problem
The device does not turn on • The batteries or rechargeable batteries
• Batteries are empty.
The device does not playback • The keypad lock may be enabled.
recordings
• No recordings are saved in the device.
The device does not • Remove the batteries/rechargeable
respond.
microSD card can not be • There is no memory card in the device.
selected as a recording
location
• Memory card is not formatted (file
Table of contents
Possible cause/solution
are not inserted correctly.
Check to ensure that the batteries
X
or rechargeable batteries are correctly
inserted. Make sure the polarity is
correct.
Replace or recharge the batteries.
X
X Slide the HOLD switch to the
"Off" position.
batteries and insert them again.
Insert a memory card into the
X
device.
system FAT32).
Format the memory card in the
X
device.
Problem
I cannot hear anything from • A headset is connected to the device.
the speaker. • The volume is at the lowest setting.
The recording session does • Pre-recording or voice-activated
not start
• The keypad lock may be enabled.
• The maximum number of recordings
I cannot hear anything from • The headphones are incorrectly
the headphones.
• The volume is at the lowest setting.
Possible cause/solution
recording mode may be enabled.
X Slide the HOLD switch to the
"Off" position.
may have been reached or the available
space for recording is full.
Delete some recordings or move
X
them to an external device.
X Select another location folder.
connected.
Check the headphone connection.
X
39
Service