Troubleshooting - Philips DVT2050/00 User Manual

10.2 Troubleshooting

Problem
The device does not turn on • The built-in battery is empty.
The device does not playback • The keypad lock may be enabled.
recordings
• No recordings are saved in the device.
The microSD card cannot • There is no memory card in the device.
be selected as a recording
location
• The memory card is not formatted (file
I cannot hear anything from • A headset is connected to the device.
the speaker. • The volume is at the lowest setting.
Possible cause/solution
X Recharge the battery.
Slide the on/off switch to the "Off"
X
position.
Insert a memory card into the
X
device.
system FAT32).
Format the memory card in the
X
device.
Problem
The recording session does • Pre-recording or voice-activated
not start
• The keypad lock may be enabled.
• The maximum number of recordings
I cannot hear anything from • The headphones are incorrectly
the headphones.
• The volume is at the lowest setting.
External microphone records Switch external sound source to stereo
mono sound only microphone.
Possible cause/solution
recording mode may be enabled.
Slide the on/off switch to the "Off"
X
position.
may have been reached or the available
space for recording is full.
Delete some recordings or move
X
them to an external device.
Select another location folder.
X
connected.
Check the headphone connection.
X
37
Service