Troubleshooting - iRobot Scooba Owner's Manual

Troubleshooting

EN
Please refer to the table below to resolve Scooba's problem.
ERROR MESSAGE
I'm stuck. Please move me,
then press CLEAN to restart.
Something might be stuck in
my brushes, Please check,
then press CLEAN to restart.
Something might be stuck in
my bumper. Please check,
then press clean to restart.
Something might be stuck in
my wheels. Please check, then
press CLEAN to restart.
It looks like something is block-
ing the sensors on the bottom
of my bumper. Please check
then press CLEAN to restart.
Need more help? Visit the 400 Series Owners Center at www.irobot.com/scooba400
for a quick start guide, instructional videos, frequently asked questions and more.
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WHAT'S CAUSING IT
One of Scooba's wheels is not flat
on the floor.
Scooba is too close to stairs or
other drop-offs and needs help to
escape.
Scooba is operating in a very
large open room and has not
encountered any walls or furniture
for a long period of time.
Scooba is not able to spin its roller
brush easily.
Scooba's brush is not connected to
the brush motor because the brush
gear is not engaged properly.
The brush is not connected to the
brush motor because the gearbox
is damaged.
Something is preventing Scooba's
bumper from moving freely.
Scooba's bumper is damaged.
Scooba is not able to turn both of
its side wheels.
Scooba's cliff detection sensors are
dirty and blocked.
Scooba's cliff detection sensors
are seeing black matte flooring as
a cliff.
Scooba 400 Series Owner's Manual
WHAT TO DO
Check if Scooba is stuck on top of
an object, or if one of the wheels is
in a depression. Move Scooba so
all wheels are on a flat floor.
Move Scooba to a new location on
a flat floor.
Use Virtual Walls to section off a
smaller area.
Check if there is debris stuck on
the roller brush, particularly under
the yellow end caps. If so, remove
the debris.
Verify that the roller brush is properly
installed in the cleaning head. Verify
that Scooba's cleaning head is
properly installed.
Check if the brush spins with no
resistance at all. If so, call iRobot
support.
Check if the bumper has debris
stuck between it and Scooba's
body. If so, clean it.
Contact iRobot support.
Check if there is debris stuck
between the wheel and the wheel
motor module. If so, remove the
debris.
Check if there is debris stuck to
the cliff sensors on the robot. If so,
clean them.
Check if robot is stuck on a black
surface. If so, move the robot to a
new location.