License The Vm-Series Firewall; Create A Support Account - PaloAlto Networks VM-100 Deployment Manual

License the VM-Series Firewall

When you purchase a VM-Series firewall, you receive a set of auth-codes over email. Typically the email includes
a capacity auth-code for the model purchased (VM-100, VM-200, VM300, VM-1000-HV), a software and
support auth-code (for example, PAN-SVC-PREM-VM-100 SKU auth-code) that provides access to
software/content updates and support. If you purchased additional subscriptions for Threat Prevention, URL
Filtering, GlobalProtect, or WildFire, a list of the other auth-codes purchased with the order are included.
If you do not have an existing support account, you must use the capacity auth-code to register and create an
account on the support portal. After your account is verified and the registration is complete, you will be able
to log in and download the software package required to install the VM-Series firewall. If you have an existing
support account, you can access the
VM-Series firewall licenses and download the software.
If you have an evaluation copy of the VM-Series firewall and would like to convert it to a fully licensed
(purchased) copy, clone your VM-Series firewall and use the instructions to register and license the
purchased copy of your VM-Series firewall. For instructions, see
To license your VM-Series firewall, see the following sections:


Create a Support Account


Register the VM-Series Firewall
 Activate the License

Upgrade the PAN-OS Software Version
 Upgrade the VM-Series Model
For instructions on installing your VM-Series firewall, see
Create a Support Account
A support account is required to manage your VM-Series firewall licenses and to download the software package
required to install the VM-Series firewall. If you have an existing support account, continue with
VM-Series Firewall.
Create a Support Account
1. Log in to https://support.paloaltonetworks.com.
2. Click and fill in the details in the user registration form. You must use the capacity auth-code and the
Register
purchase or sales order number to register and create an account on the support portal.
3. the form. You will receive an email with a link to activate the user account; complete the steps to activate the
Submit
account.
After your account is verified and the registration is complete, you will be able to log in and download the software
package required to install the VM-Series firewall.
4
VM-Series Authentication Code
VM-Series
link on the support portal to manage your
Upgrade the VM-Series
Deployments.
VM-Series
Model.
Register the
Deployment Guide