Toshiba Satellite 1700 Series Maintenance Manual
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Toshiba Satellite 1700 Series Maintenance Manual

Toshiba Satellite 1700 Series Maintenance Manual

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Summary of Contents for Toshiba Satellite 1700 Series

  • Page 1 TOSHIBA Satellite 1700 Series...
  • Page 2 The information presented in this manual has been reviewed and validated for accuracy. The included set of instructions and descriptions are accurate for the Satellite 1700 series at the time of this manual's production. However, succeeding computers and manuals are subject to change without notice. Therefore, Toshiba assumes no liability for damages incurred directly or indirectly from errors, omissions, or discrepancies between any succeeding product and this manual.
  • Page 3 The procedures described in this manual are intended to help service technicians isolate faulty Field Replaceable Units (FRUs) and replace them in the field. Improper repair of the computer may result in safety hazards. Toshiba requires service technicians and authorized dealers or service providers to ensure the following safety precautions are adhered to strictly.

  • Page 4: Table Of Contents

    Core BIOS Features ....................1-41 1.20 Security Features...................... 1-43 1.21 Thermal management....................1-44 1.22 Power Management ....................1-45 1.23 Power Management – ACPI ..................1-49 1.24 Miscellaneous Features.................... 1-51 1.25 Customer Specific Features ..................1-52 Satellite 1700 Series Maintenance Manual...
  • Page 5 Two host interface channels support................ 3-48 3.17 PS2 Devices PnP configuration ................3-49 3.18 ACPI EC interface Specification support ..............3-50 3.19 Direct CD play and Internet hotkey ................. 3-51 3.20 Reliability Requirements ..................3-53 3.21 Regulatory Compliance ................... 3-54 Satellite 1700 Series Maintenance Manual...
  • Page 6 Removing the LCD Module..................4-4 Removing the Logic Upper..................4-5 Removing the HDD ....................4-6 Removing the FDD ....................4-7 Removing the Motherboard ..................4-8 Removing the CD-ROM .................... 4-9 4.10 Removing the Thermal Module ................4-10 Satellite 1700 Series Maintenance Manual...
  • Page 7 Chapter One Hardware Overview...
  • Page 8 1-ii Satellite 1700 Series Maintenance Manual...
  • Page 9 Fixed Disk Interface ................1-6 1.2.5 Video Subsystem.................. 1-6 1.2.6 Super I/O Controller................1-8 1.2.7 Keyboard Controller................1-8 1.2.8 Audio Subsystem.................. 1-8 1.2.9 Audio DJ Controller ................1-9 1.2.10 TI PCI1420 Card Bus Host Adapter ............ 1-9 Satellite 1700 Series Maintenance Manual 1-iii...
  • Page 10 Short Circuit protection..............1-19 1.7.11 I/O....................... 1-19 1.7.12 BATTERY ..................1-20 DC-AC INVERTER 12.1” (For 888F1R) ............... 1-21 1.8.1 Features ....................1-21 1.8.2 Electrical characteristics..............1-21 1.8.3 Connectors..................1-22 DC-AC INVERTER 12.1” (For 888F1A) ............... 1-23 1-iv Satellite 1700 Series Maintenance Manual...
  • Page 11 1.14 INVERTER 14.1” (For 888F1P) ................1-33 1.14.1 Description ..................1-33 1.14.2 Features ....................1-33 1.14.3 Electrical characteristics..............1-33 1.14.4 Connectors..................1-34 1.15 INVERTER 14.1” (E)....................1-35 1.15.1 Description ..................1-35 1.15.2 Features ....................1-35 Satellite 1700 Series Maintenance Manual...
  • Page 12 Passwords ................... 1-43 1.20.2 Software Password back door ............1-43 1.21 Thermal Management ....................1-44 1.22 Power Management ....................1-45 1.22.1 Introduction ..................1-45 1.22.2 System Time-outs................1-45 1.22.3 System Power Management ............... 1-45 1-vi Satellite 1700 Series Maintenance Manual...
  • Page 13 Display of System Type and BIOS Version Number on Boot... 1-52 1.25.2 Configuration Requirements .............. 1-52 1.25.3 CMOS RAM Management..............1-53 1.25.4 System Management BIOS(SM BIOS) version 2.3 (DMI 2.0) ..1-53 1.25.5 EEPROM.................... 1-54 Satellite 1700 Series Maintenance Manual 1-vii...
  • Page 14 1-viii Satellite 1700 Series Maintenance Manual...

  • Page 15: Scope

    1.1 SCOPE Hardware Overview SCOPE This document describes the functional specifications for the TOSHIBA Notebook personal computer Satellite 1700 series. The system is hardware and software compatible with the IBM PC/AT personal computer. 1.1.1 Intel Mobile Celeron 600/650/700 µPGA II CPU 1.1.2...

  • Page 16: Power

    FDD/CD-ROM devices 12.7mm, 1.44MB FDD device (3 Mode) 5.25” 12.7mm height CD-ROM device 5.25” 12.7mm height DVD-ROM device 1.1.8 Options 64MB/128MB SO-DIMM modules Ni-MH Battery Pack MINI PCI Modem module MINI PCI Modem/LAN Combo module Satellite 1700 Series Maintenance Manual...

  • Page 17: Touch Pointer With Four Buttons

    One type III card socket or two type II card sockets SRAM, OTPROM, FLASH ROM, mask ROM memory card up to 64MB MODEM/LAN card 1.8" 10.5mm removable ATA Device Card bus card ACPI 1.0 Compliant Satellite 1700 Series Maintenance Manual...

  • Page 18: Power Management Function

    Eject/ Stop Button Play/ Pause Button Reverse Button Forward Button Volume Down Button Volume Up Button 1.1.14 AC Adapter Universal AC adapter module. 90-264V AC, 47-63HZ, 45W. 1.1.15 Security Boot-up password protection Single level password architecture. (Supervisor) Satellite 1700 Series Maintenance Manual...

  • Page 19: Memory Card & So-Dimm Socket

    1 Hardware Overview 1.1 SCOPE 1.1.16 Memory Card & SO-DIMM Socket 64/128MB +3.3V JEDEC Standard 144-pins SDRAM SO-DIMM Memory module upgradable. Satellite 1700 Series Maintenance Manual...

  • Page 20: Electrical Specifications

    (b) AGP 1.0 (c) Integrated dual 112MHz LVDS interface support (d) General Features (1) Support for SDRAM and SGRAM at up to 125MHz-memory clock across a 64-bit interface, providing bandwidth up to 1GB/sec (2) Supports 4 SDRAM/SGRAM Satellite 1700 Series Maintenance Manual...
  • Page 21 (2) Color TFT panel up to 1600x1280 resolution, 24-bit per pixel, single pixel per clock (3) 2/4 levels of frame modulation can be done on 9-bit, 12-bit and 18-bit TFT panels (4) Hardware Z-buffer support with both DSTN and TFT panels Satellite 1700 Series Maintenance Manual...

  • Page 22: Super I/O Controller

    (7) Win 95, 98 (WDM), Win NT 4.0, Win NT 5.0 (WDM) Drivers (8) Advanced Power Management (PPMI) (9) Digital Docking Solution with AC ’97 2.0 Codec (10) Support for Multi-Channel Audio Output (11) Hardware Sample Rate Converters (b) Cirrus Logic CS4297A for AC97 Codec Satellite 1700 Series Maintenance Manual...

  • Page 23: Audio Dj Controller

    (b) Supports 2 PCMCIA 2.1 and JEIDA 4.2 R2 cards or 2 CardBus Cards. (c) Support multiple FIFOs for PCI/CB data transfer (d) Supports up 33MHz clock to CardBus Cards. (e) Compliant with PCI spec. V2.1S, 1995 PC Card Standard and JEIDA 4.1 Satellite 1700 Series Maintenance Manual...

  • Page 24: Floppy Disk Drive

    (a) 3.5” 1.44MB, 3 mode FDD device 1.2.12 Hard Disk Drive (a) 2.5" , 9.5mm height, up to 10GB 1.2.13 Pointing Device (a) Integrated Touch Pointer with four buttons. 1.2.14 CD-ROM devices module (a) 24X CD-ROM upgradable 1-10 Satellite 1700 Series Maintenance Manual...

  • Page 25: Audio Port

    1 Hardware Overview 1.3 Audio Port Audio Port 1.3.1 MIC IN AC-coupled input,100mVP-P maximum 1.3.2 Headphone 1VP-P 1.3.3 Built-in Speakers 8Ω (23x5.3m/m), 1 W Satellite 1700 Series Maintenance Manual 1-11...

  • Page 26: Display Device

    Dimensions: 275.0 (W) X 199.0 (H) X 5.7 (D) mm (max) Active area: 246.0 (W) X 184.5 (H) mm, 12.1" 800 X 600 SVGA Resolution Response time: 30 (max) Contrast ratio 300:1 (Typ) Brightness 160 Nit (Typ) 1-12 Satellite 1700 Series Maintenance Manual...
  • Page 27 Dimensions: 284.5 (W) X 214.5 (H) X 5.9 (D) mm (max) Active area: 270.3 (W) X 202.8 (H) mm, 13.3" 1024 X 768 XGA Resolution Response time: 60 (max) Contrast ratio 200:1 (Typ) Brightness 130 Nit (Typ) Satellite 1700 Series Maintenance Manual 1-13...

  • Page 28: Keyboard

    1.5 Keyboard 1 Hardware Overview Keyboard 87 keys with 101/102 key emulation 1 Windows Keys, 1 Application Key Standard pitch, 3.0 mm travel length Palmrest 1-14 Satellite 1700 Series Maintenance Manual...

  • Page 29: Block Diagram

    It supplies a constant voltage 19V output source for 888F1 series notebook computer. 1.6.2 Features Accepts universal input from 90V to 264V Offers constant Voltage 19V output source with 45W max output power capacity. High efficiency 83% min at 115Vac Compact Size Satellite 1700 Series Maintenance Manual 1-15...

  • Page 30: Electrical Specification

    POWER CORD: 2PIN AP021AX1.8MXIS033 H03 BLK(EC) 2PIN SP12NX1.8MXIS033 SPT-2 BLK(US) 2PIN SP18NX1.8MXIS035 HVFF BLK(JP) 2PIN LP-60LX1.8MXLS-7H03 BLK(UK) Temperature Range: 0 °C TO 40 °C (a) Operating temperature: (b) Storage temperature: -20 °C TO 65 °C 1-16 Satellite 1700 Series Maintenance Manual...

  • Page 31: Dc-Dc Converter

    INPUT Current 2.4A max from AC-DC Adapter. 1.7.4 Temperature Range Operating temperature: 0° C to 40° C storage temperature range: -20° C to 65° C 1.7.5 DC/DC OUTPUT Fixed output voltage/Current Item +5VALWP +2.5VP +CPU_COREP nominal voltage +5V +2.5V +1.6V Satellite 1700 Series Maintenance Manual 1-17...

  • Page 32: Charger

    Other battery services are presented by NS87570 microprocessor including maximum charging timer, charging temperature range, etc. Charger power (a) BATT+ Constant voltage mode: 14.4V±5% for Ni-MH battery. (b) Constant current mode: 2.6A±8% (c) Constant adapter current mode: 2.24A±6% 1-18 Satellite 1700 Series Maintenance Manual...

  • Page 33: Over Current Protection

    Active high output, when adapter present, this pin is pulled high, output for NS87570. VR_POK Power good output signal, active high, from +CPU_COREP turn on edge and goes low before falling –5% of +CPU_COREP. Satellite 1700 Series Maintenance Manual 1-19...

  • Page 34: Battery

    1.7.12 BATTERY Nickel-Metal Hydride battery. (a) 18670 8S 9.6V/4500mAH, Ni-MH battery. (b) More than 300 charging/discharging cycles. (c) Modularized battery pack, easy to be replaced. On board RTC battery: MATSUSHITA VL1220/1VC3.4V/7mAH Lithium. 1-20 Satellite 1700 Series Maintenance Manual...

  • Page 35: Dc-Ac Inverter 12.1" (For 888F1R)

    V CCFL 1000 ---- ---- Vrms voltage I CCFL Lamp current ---- mArms Inverter control Lamp current range. Driving frequency max. brightness load PWM duty Cycle PWM frequency Operating temperature: 0°C∼55°C Storage temperature : -20°C∼+80°C Satellite 1700 Series Maintenance Manual 1-21...

  • Page 36: Connectors

    1.8 DC-AC INVERTER 12.1” (For 888F1R) 1 Hardware Overview 1.8.3 Connectors Connector locations Connector type Location Type Maker Num. of Pins Comment 52207-0890 MOLEX SM02B-BHS-1 Pin assignments Location Pin No. Pin Name Comment +5VALW +5VALW DISPOFF# OUT(H) OUT(L) 1-22 Satellite 1700 Series Maintenance Manual...

  • Page 37: Dc-Ac Inverter 12.1" (For 888F1A)

    1000 ---- ---- Vrms voltage I CCFL Lamp current ---- mArm Inverter control Lamp current range. Driving frequency max. brightness load PWM duty Cycle PWM frequency Operating temperature : 0°C∼55°C Storage temperature : -20°C∼+80°C Satellite 1700 Series Maintenance Manual 1-23...

  • Page 38: Connectors

    1.9 DC-AC INVERTER 12.1” (For 888F1A) 1 Hardware Overview 1.9.4 Connectors Connector locations Connector type Location Type Maker Num. of Pins Comment 53261-0890 MOLEX SM02B-BHSS-1 Pin assignments Location Pin No. Pin Name Comment +5VALW +5VALW DISPOFF# OUT(H) OUT(L) 1-24 Satellite 1700 Series Maintenance Manual...

  • Page 39: Dc-Ac Inverter 12.1" (For 888F1G)

    1000 ---- ---- Vrms voltage Lamp current I CCFL ---- mArms Inverter control Lamp current range. Driving frequency max. brightness load PWM duty Cycle PWM frequency Operating temperature : 0°C∼55°C Storage temperature : -20°C∼+80°C Satellite 1700 Series Maintenance Manual 1-25...

  • Page 40: Connectors

    1.10 DC-AC INVERTER 12.1” (For 888F1G) 1 Hardware Overview 1.10.4 Connectors Connector locations Connector type Location Type Maker Num. of Pins Comment 53261-0890 MOLEX SM02B-BHSS-1 Pin assignments Location Pin No. Pin Name Comment +5VALW +5VALW DISPOFF# OUT(H) OUT(L) 1-26 Satellite 1700 Series Maintenance Manual...

  • Page 41: Inverter 13.0" (For 888F1S)

    No load backlight VCCFL 1000 ---- Vrms voltage Peak lamp current ICCFL mArms Lamp Current range PWM Duty Cycle ---- PWM Frequency ---- ---- Driving frequency Operating ambient temperature : 0°C∼55°C Storage ambient temperature : -20°C∼+80°C Satellite 1700 Series Maintenance Manual 1-27...

  • Page 42: Connectors

    1.11 INVERTER 13.0” (For 888F1S) 1 Hardware Overview 1.11.4 Connectors Connector locations Connector type Location Type Maker Num. of Pins Comment 52207-0890 MOLEX SM02B-BHSS-1 Pin assignments Location Pin No. Pin Name Comment +5VALW +5VALW DISPOFF# 1-28 Satellite 1700 Series Maintenance Manual...

  • Page 43: Inverter 14.1" (For 888F1H)

    No load backlight VCCFL 1000 ---- Vrms voltage Peak lamp current ICCFL mArms Lamp Current range PWM Duty Cycle ---- PWM Frequency ---- ---- Driving frequency Operating ambient temperature : 0°C∼55°C Storage ambient temperature : -20°C∼+80°C Satellite 1700 Series Maintenance Manual 1-29...

  • Page 44: Connectors

    1.12 INVERTER 14.1” (For 888F1H) 1 Hardware Overview 1.12.4 Connectors Connector locations Connector type Location Type Maker Num. of Pins Comment 52207-0890 MOLEX SM02B-BHSS-1 Pin assignments Location Pin No. Pin Name Comment +5VALW +5VALW DISPOFF# 1-30 Satellite 1700 Series Maintenance Manual...

  • Page 45: Inverter 14.1" (For 888F1P)

    No load backlight VCCFL 1000 ---- Vrms voltage Peak lamp current ICCFL mArms Lamp Current range PWM Duty Cycle ---- PWM Frequency ---- ---- Driving frequency Operating ambient temperature : 0°C∼55°C Storage ambient temperature : -20°C∼+80°C Satellite 1700 Series Maintenance Manual 1-31...

  • Page 46: Connectors

    1.13 INVERTER 14.1” (For 888F1P) 1 Hardware Overview 1.13.4 Connectors Connector locations Connector type Location Type Maker Num. of Pins Comment 52207-0890 MOLEX SM02B-BHSS-1 Pin assignments Location Pin No. Pin Name Comment +5VALW +5VALW DISPOFF# 1-32 Satellite 1700 Series Maintenance Manual...
  • Page 47 No load backlight VCCFL 1000 ---- Vrms voltage Peak lamp current ICCFL mArms Lamp Current range PWM Duty Cycle ---- PWM Frequency ---- ---- Driving frequency Operating ambient temperature : 0°C∼55°C Storage ambient temperature : -20°C∼+80°C Satellite 1700 Series Maintenance Manual 1-33...
  • Page 48 1.14 INVERTER 14.1” (For 888F1P) 1 Hardware Overview 1.14.4 Connectors Connector locations Connector type Location Type Maker Num. of Pins Comment 52207-0890 MOLEX SM02B-BHSS-1 Pin assignments Location Pin No. Pin Name Comment +5VALW +5VALW DISPOFF# 1-34 Satellite 1700 Series Maintenance Manual...

  • Page 49: Inverter 14.1" (For 888F1P)

    No load backlight VCCFL 1000 ---- Vrms voltage Peak lamp current ICCFL mArms Lamp Current range PWM Duty Cycle ---- PWM Frequency ---- ---- Driving frequency Operating ambient temperature : 0°C∼55°C Storage ambient temperature : -20°C∼+80°C Satellite 1700 Series Maintenance Manual 1-35...

  • Page 50: Connectors

    1.15 INVERTER 14.1” (E) 1 Hardware Overview 1.15.4 Connectors Connector locations Connector type Location Type Maker Num. of Pins Comment 53261-0890 MOLEX SM02B-BHSS-1 Pin assignments Location Pin No. Pin Name Comment +5VALW +5VALW DISPOFF# 1-36 Satellite 1700 Series Maintenance Manual...

  • Page 51: Mechanical Specification

    Twelve screw types for easy assembly structure Scissor-type keyboard standard pitch 3.0 m/m travel length 2 PCMCIA sockets, supported with one type 3 or 2 type 2 cards 1.16.6 MECHANICAL MATERIAL Recycle plastic PC+abs 94v0 Satellite 1700 Series Maintenance Manual 1-37...

  • Page 52: Environment Specification

    Temperature +5°C to +35°C Relative Humidity 10% to 90% without condensation Altitude sea level to 10000FL 1.17.2 Storage or Shipment Temperature -20°C to +50°C Relative Humidity 10% to 90% without condensation Altitude sea level to 40,000ft 1-38 Satellite 1700 Series Maintenance Manual...

  • Page 53: Software Specification For System Bios

    The function of the Fn key can be simulated by left-Ctrl +left-Alt of the external keyboard. 1.18.2 Buttons Power Button The activity of the power button is as follows: (a) If power button is pressed for less than one second then nothing happens. Satellite 1700 Series Maintenance Manual 1-39...

  • Page 54: System Status Indicators

    Shutdown. Summary for easy button, switch button, and LED Please refer to easy button specification. 1.18.3 System status indicators Please refer to Keyboard BIOS specifications. 1.18.4 System window Please refer to Keyboard BIOS specifications. 1-40 Satellite 1700 Series Maintenance Manual...

  • Page 55: Core Bios Features

    To prevent this possible hazard, many Flash ROM include a special non-volatile region that can never be erased. This region, called the boot block, contains a fail-safe recovery routine. If the boot block finds corrupted BIOS, it prompts the end user to insert a diskette, from Satellite 1700 Series Maintenance Manual 1-41...

  • Page 56: New Interrupt 15H Extensions

    BIOS. The PnP runtime service module includes multiple interfaces so that the system can support the current DOS, as well as Win98 operating system that includes specific support for the PnP BIOS specification. 1-42 Satellite 1700 Series Maintenance Manual...

  • Page 57: Security Features

    CMOS RAM using the standard Phoenix password encryption technique. 1.20.2 Software Password back door Because users occasionally forget their password, we have defined a Master password to pass the password requests in all conditions. Satellite 1700 Series Maintenance Manual 1-43...

  • Page 58: Thermal Management

    3. 90°C*: The system will shut down immediately when it over-heats (over 90°C*). In ACPI mode, thermal management is the same as legacy mode. NOTE: * Regarding thermal threshold; please refer to thermal specifications. These values are the sample values. 1-44 Satellite 1700 Series Maintenance Manual...

  • Page 59: Power Management

    VGA Suspend PCMCIA Suspend Audio Suspend Hard Disk Power Down CD-ROM Power Down Super I/O Power Down Hibernate (S4) System Saves all system states and data onto disk prior to power off the whole system. Satellite 1700 Series Maintenance Manual 1-45...

  • Page 60: Device Power Management

    The hard disk will be spun down after a period of no activity based on the settings of the OS. Display Device The monitor can be turned off after a period of no activity based on the settings of the 1-46 Satellite 1700 Series Maintenance Manual...

  • Page 61: System Wake Up Sources

    *1: Hot keys are not a wake up source for standby, suspend to RAM, or Hibernate states. *2: Activity of the USB device is dependent on the driver support. Modem Ring (a) PCMCIA Modem (b) The function of waking up the system from S1/S3 (standby) is not supported. Satellite 1700 Series Maintenance Manual 1-47...
  • Page 62 S3, The actual implementation of this feature will be dependent upon the driver status. Critical low battery Critical low battery event can’t wake the system from S1/S3 (standby) in ACPI mode. 1-48 Satellite 1700 Series Maintenance Manual...

  • Page 63: Power Management - Acpi

    The keyboard controller will act as the ACPI embedded controller and support the ACPI EC protocol and interface. 1.23.4 Storage Devices and Batteries Possible storage devices are FDD, HDD, and CD-ROM Configurations. Floppy Disk and Hard Disk and CD-ROM Satellite 1700 Series Maintenance Manual 1-49...

  • Page 64: Bootable Device

    Batteries The BIOS must follow ACPI specification and report the correct number of the installed battery and status. 1.23.5 Bootable Device The system is capable of booting from onboard HDD, FDD and CD-ROM. 1-50 Satellite 1700 Series Maintenance Manual...

  • Page 65: Miscellaneous Features

    (b) CRT only (c) Simultaneous LCD with CRT on the primary display path (d) Simultaneous LCD with CRT on the secondary display path. A switch to a different display configuration is not always possible. Satellite 1700 Series Maintenance Manual 1-51...

  • Page 66: Customer Specific Features

    Secondary IDE channel (CD ROM) Hardware Free Free Standard Floppy Disk Controller Free For both IRQ and DMA assignment, if the resource is insufficient, the functionality of the conflicted devices will not be good. 1-52 Satellite 1700 Series Maintenance Manual...

  • Page 67: Cmos Ram Management

    BIOS version number is type 0 data item. Type 1: (a) System serial number – 64 alphanumeric characters with 12-character bundle number (b) System manufacturer name – ‘TOSHIBA’ (c) System product name – 32 alphanumeric characters (d) System version – 32 alphanumeric characters Type 2: (a) Motherboard Product name –...

  • Page 68: Eeprom

    Set to 55AAh when the EEPROM is initialized. Reserved 200h - 3FFh Reserved for BIOS Multiboot III function “C” Key During POST, pressing the “C” key could boot from CDROM, instead of changing the boot sequence. 1-54 Satellite 1700 Series Maintenance Manual...

  • Page 69: Chapter 2 Troubleshooting Procedures

    Chapter Two Troubleshooting Procedures...
  • Page 70 2-ii Satellite 1700 Series Maintenance Manual...
  • Page 71 Figure 2-4 Debug flowchart, continued ................2-6 Figure 2-5 Debug procedure for External Device failure ............. 2-7 Figure 2-6 Debug procedure for track pointer failure............2-8 Figure 2-7 Debug procedure for track pointer failure, continued......... 2-9 Satellite 1700 Series Maintenance Manual 2-iii...
  • Page 72 2-iv Satellite 1700 Series Maintenance Manual...

  • Page 73: Troubleshooting Overview

    Troubleshooting Overview The purpose of this chapter is to provide a systematic method of isolating problems you may have with the Satellite 1700 series Notebook Computer. A basic understanding of DOS-based computer systems as well as knowledge of standard troubleshooting procedures is assumed.

  • Page 74: Perform Visual Inspections

    Check the following: Power cords are properly connected and secured Power supply is adequate for operation There are no obvious shorts or opens There are no obviously burned or heated components All components appear normal Satellite 1700 Series Maintenance Manual...

  • Page 75: Consult Troubleshooting Flowcharts

    2 Troubleshooting Procedures 2.3 Consult Troubleshooting Flowcharts Consult Troubleshooting Flowcharts The flowcharts indicate the correct procedure to check the operational lineage between system components. Debug procedure for Satellite 1700 series boot failure. Figure 2-1 Debug flowchart Satellite 1700 Series Maintenance Manual...

  • Page 76: Figure 2-2 Debug Flowchart, Continued

    2.3 Consult Troubleshooting Flowcharts 2 Troubleshooting Procedures Figure 2-2 Debug flowchart, continued Satellite 1700 Series Maintenance Manual...

  • Page 77: Figure 2-3 Debug Flowchart, Continued

    2 Troubleshooting Procedures 2.3 Consult Troubleshooting Flowcharts Figure 2-3 Debug flowchart, continued Satellite 1700 Series Maintenance Manual...

  • Page 78: Figure 2-4 Debug Flowchart, Continued

    2.3 Consult Troubleshooting Flowcharts 2 Troubleshooting Procedures Figure 2-4 Debug flowchart, continued Satellite 1700 Series Maintenance Manual...

  • Page 79: Figure 2-5 Debug Procedure For External Device Failure

    2 Troubleshooting Procedures 2.3 Consult Troubleshooting Flowcharts Figure 2-5 Debug procedure for External Device failure Satellite 1700 Series Maintenance Manual...

  • Page 80: Figure 2-6 Debug Procedure For Track Pointer Failure

    2.3 Consult Troubleshooting Flowcharts 2 Troubleshooting Procedures Figure 2-6 Debug procedure for track pointer failure Satellite 1700 Series Maintenance Manual...

  • Page 81: Figure 2-7 Debug Procedure For Track Pointer Failure, Continued

    2 Troubleshooting Procedures 2.3 Consult Troubleshooting Flowcharts Figure 2-7 Debug procedure for track pointer failure, continued Satellite 1700 Series Maintenance Manual...
  • Page 82 2.3 Consult Troubleshooting Flowcharts 2 Troubleshooting Procedures 2-10 Satellite 1700 Series Maintenance Manual...

  • Page 83: Chapter 3 Tests And Diagnostics

    Chapter Three Tests and Diagnostics...
  • Page 84 3-ii Satellite 1700 Series Maintenance Manual...
  • Page 85 KB-BIOS command support with SYSTEM-BIOS ..........3-32 3.8.1 Command set 40h-4Fh for OEM defined through Port60/64 .... 3-32 3.8.2 Command set 50h-5Fh for OEM defined through Port60/64 .... 3-33 3.8.3 Command set 55h for OEM defined through Port62/66 ....3-36 Satellite 1700 Series Maintenance Manual 3-iii...
  • Page 86 Supports three independent devices ........... 3-48 3.17 PS2 Devices PnP configuration ................3-49 3.17.1 Hot Plug-and-Play support ..............3-49 3.17.2 Hot swapping control ................. 3-49 3.18 ACPI EC interface Specification support ..............3-50 3.18.1 ACPI interface support............... 3-50 3-iv Satellite 1700 Series Maintenance Manual...
  • Page 87 Figure 3-12 Video screen...................... 3-9 Figure 3-13 Force power off switch..................3-9 Figure 3-14 Installing WindowsMe ..................3-10 Figure 3-15 Selecting system settings and time zone ............3-10 Figure 3-16 Agreement and registration screens ..............3-11 Satellite 1700 Series Maintenance Manual...
  • Page 88 Figure 3-26 Battery and AC power icons ................3-17 Figure 3-27 Media test ......................3-18 Figure 3-28 Volume control test ..................3-18 Figure 3-29 Selecting audio play ..................3-19 Figure 3-30 LED blink......................3-20 3-vi Satellite 1700 Series Maintenance Manual...

  • Page 89: F/T Test Flow Chart

    3 Tests and Diagnostics 3.1 F/T Test Flow Chart Tests and Diagnostics F/T Test Flow Chart Figure 3-1 CSP Test Procedure Satellite 1700 Series Maintenance Manual...

  • Page 90: Csp Test

    Insert the CSP disk into the FDD, reboot the machine; then insert the CD in the CD-ROM. 3.2.1 CD-ROM Test Figure 3-2 CD-ROM Check2 screen Check the audio sound level, sound should be even on both sides. Satellite 1700 Series Maintenance Manual...

  • Page 91: Cd-Rom Eject

    3 Tests and Diagnostics 3.2 CSP Test 3.2.2 CD-ROM Eject Be sure the CD-ROM tray automatically ejects. Remove the test CD and close the door. Figure 3-3 Floppy Disk screen Be sure “PASS” shows. Satellite 1700 Series Maintenance Manual...

  • Page 92: Hdd

    3 Tests and Diagnostics 3.2.3 HDD Figure 3-4 HDD screen Be sure “PASS” shows. 3.2.4 Force Power Off Switch Press the Force Power Off switch to power off the system. Figure 3-5 Force power off switch Satellite 1700 Series Maintenance Manual...

  • Page 93: F/T Test Flow Chart

    3 Tests and Diagnostics 3.3 F/T Test Flow Chart F/T Test Flow Chart Figure 3-6 OBE Test Procedure Satellite 1700 Series Maintenance Manual...

  • Page 94: Dos Mode Test

    VRAM, CACHE, CPU, RTC/TI, VIDEO, FDD, HDD USB_HPT / P: 1 Plug in the USB-Hub cable, PIO and SIO. Figure 3-7 USB screen Be sure “PASS” shows. Remove the USB-Hub. Keyboard test Figure 3-8 Keyboard screen Satellite 1700 Series Maintenance Manual...
  • Page 95 Be sure to test each key. Press Ctrl+Break, then be sure “Keyboard PAD test passed” shows. Card bus test Plug in the card bus (32bit)*2. Figure 3-9 Slot 0 screen Be sure “PASS” shows. Figure 3-10 Slot 1 screen Be sure “PASS” shows. Satellite 1700 Series Maintenance Manual...
  • Page 96 3.3 F/T Test Flow Chart 3 Tests and Diagnostics Fan test Figure 3-11 Fan test screens Check the fan function. Satellite 1700 Series Maintenance Manual...

  • Page 97: Video Test

    Also check the line of dots under Red, Green, Blue, White, and Black. There are five different color backgrounds per ISO 905465 LCD cosmetic criteria. 3.3.3 Force Power Off Switch Test Press the force power off switch to power off the system. Figure 3-13 Force power off switch Satellite 1700 Series Maintenance Manual...

  • Page 98: Windows Mode Test

    On the first screen, press OK, on the second screen, press NEXT. On the next screen (below) enter the first name “C” and press NEXT, on the second screen press NEXT. Figure 3-15 Selecting system settings and time zone 3-10 Satellite 1700 Series Maintenance Manual...
  • Page 99 Press Finish on the first screen and the system will display the desktop screen. Be sure to check the Windows boot sound. You can test the T/Point function and the mouse, CD, and FDD functions. Satellite 1700 Series Maintenance Manual 3-11...

  • Page 100: Lan Bd Test (For Combo Version)

    Network. Figure 3-18 My Computer and Network screens On the next set of screens double-click on Chart to Microsoft Networks, then select Win NT and key in PCP. Figure 3-19 Network and Properties screens 3-12 Satellite 1700 Series Maintenance Manual...
  • Page 101 3 Tests and Diagnostics 3.3 F/T Test Flow Chart On the last screen, select the Identification tab, fill in the fields appropriately, then press OK to reboot the machine. Figure 3-20 Final LAN BD test screen Satellite 1700 Series Maintenance Manual 3-13...

  • Page 102: Hibernate, Mode, And Standby Mode Tests

    3.3 F/T Test Flow Chart 3 Tests and Diagnostics 3.3.6 Hibernate, Mode, and Standby Mode Tests To add external RAM, select Adjust Power Properties on the power management icon on the taskbar. Figure 3-21 Adjust power properties selection 3-14 Satellite 1700 Series Maintenance Manual...
  • Page 103 3 Tests and Diagnostics 3.3 F/T Test Flow Chart On the next screen, choose Advanced. Figure 3-22 Power schemes tab On the next screen, choose Standby. Figure 3-23 Advanced tab Satellite 1700 Series Maintenance Manual 3-15...
  • Page 104 The last screen is for the Hibernate Mode test. Figure 3-24 Selecting Hibernate Close the cover until the LED blinks, then open the panel and press the power button. Be sure system Resume is operating. Check the cursor movement. 3-16 Satellite 1700 Series Maintenance Manual...

  • Page 105: Ac Charge Test

    Figure 3-25 Power Management icon Figure 3-26 Battery and AC power icons Disconnect the AC power cable; the icon should indicate battery power. Reconnect the AC power cable and the icon should indicate AC power. Satellite 1700 Series Maintenance Manual 3-17...

  • Page 106: Media Play Test

    Move the LCD panel from 45 to 135 degrees three times to check any abnormal video occurrences. Test the volume control. Figure 3-27 Media test 3.3.9 Windows Speaker Setting Control Test For speaker testing, decrease levels by one. Figure 3-28 Volume control test 3-18 Satellite 1700 Series Maintenance Manual...

  • Page 107: Crt Monitor Test (Fn + F5)

    When you press the FN key, the FN LED should be lit. 3.3.11 CD-ROM Audio Test Figure 3-29 Selecting audio play Select Programs->Accessories->Entertainment->CD Play (click). Be sure to test the earphones, CD-ROM eject, external microphone, etc. Satellite 1700 Series Maintenance Manual 3-19...

  • Page 108: Fn Led Test

    3.4 FN LED Test 3 Tests and Diagnostics FN LED Test Press the FN button, then check the LED blink. Figure 3-30 LED blink 3-20 Satellite 1700 Series Maintenance Manual...

  • Page 109: System Setup

    Allows the uses to specify other miscellaneous settings. Others Boot Allows the user to specify the boot options. Allows the user to save CMOS setting and exit Setup. Exit During setup, all Fn function keys and power saving functions are disabled. Satellite 1700 Series Maintenance Manual 3-21...

  • Page 110: Setup Screens

    Auto-selected: During power on process, the system will detect if any display device is connected on external video port. If any external display device is connected, the power on display will be in CRT (or projector) only mode. 3-22 Satellite 1700 Series Maintenance Manual...
  • Page 111 Auto-Selected: If an external PS/2 mouse is connected to the system, then disable the internal pointing device. Otherwise enable the onboard pointing device. When an external PS/2 mouse is warm/hot plugged into the PS/2 mouse port, the internal pointing device will be disabled. Satellite 1700 Series Maintenance Manual 3-23...
  • Page 112 Set the base I/O address for the parallel port. When Mode is selected as EPP mode, ‘3BC’ will not be available. 378 / 278 /3BC Interrupt Set the interrupt for the parallel port. IRQ5/IRQ7 3-24 Satellite 1700 Series Maintenance Manual...
  • Page 113 While this field is highlighted, press “Enter” the following message is shown: Set User Password Enter New Password Confirm New Password [ User can type password in “enter new password” field, and re-enter password in “confirm new password” field for verification. Satellite 1700 Series Maintenance Manual 3-25...
  • Page 114 This setting will configure the Long Life Mode (Battery), when the battery is used. ↑↓ select item Help F5/F6 change values Setup defaults ←→ select menu Enter Select 4 Sub-Menu Exit F10 Save and Exit 3-26 Satellite 1700 Series Maintenance Manual...
  • Page 115 The system will not alarm when LCD cover is closed. Enabled The system will alarm when LCD cover is closed. System Beep Disabled The system will not beep prior to booting OS. Enabled The system will beep prior to booting OS. Satellite 1700 Series Maintenance Manual 3-27...
  • Page 116 Allows the user to save changes to CMOS and reboot system. The following message displays when you press Enter on the item. Setup Confirmation Save configuration changes and exit now? [Yes] [No] Yes: Exit SETUP and reboot No: Back to previous screen 3-28 Satellite 1700 Series Maintenance Manual...
  • Page 117 Allows the user to save changes and not exit Setup. The following message displays when you press Enter on this item: Setup Confirmation Save configuration changes now? [Yes] [No] The system will remain in Setup when you press a key. Satellite 1700 Series Maintenance Manual 3-29...

  • Page 118: Os Compatibility

    3.6 OS Compatibility 3 Tests and Diagnostics OS Compatibility Windows Millennium ACPI mode. 3-30 Satellite 1700 Series Maintenance Manual...

  • Page 119: Software Specification For Kb-Bios

    Two host interface channels support Supports three independent devices (PS/2 device) Devices Hot Plug-and Play/Hot swapping configuration (PS/2) ACPI 1.0b EC interface Spec support Support direct CD play without system on Support Email and Internet key. Satellite 1700 Series Maintenance Manual 3-31...

  • Page 120: Kb-Bios Command Support With System-Bios

    2nd: Slave address of device 3rd: Lo byte address, which is written into EEPROM 4th: Hi byte address, which is written into EEPROM 5th: data byte of write Return: 0=Write OK, Other = Fail 3-32 Satellite 1700 Series Maintenance Manual...

  • Page 121: Command Set 50H-5Fh For Oem Defined Through Port60/64

    Byte2: bit0-bit3 = verify byte(0-15),If it is 00h then system display “ROM”, other It is “T01” if it is 01h and so on.. ., bit4-bit7 = Reserved Example: The system should display the following if 51BIOS returns three bytes(09h,02h,00h) Satellite 1700 Series Maintenance Manual 3-33...
  • Page 122 Bch = Docked with Lancard Bdh = Thermal pin level change Beh = Reserved C1h = mute function toggle C2h = Power off switch depressed C6h = Change use battery C7h = AC power plug-in 3-34 Satellite 1700 Series Maintenance Manual...
  • Page 123 Bfh = Disable POST debugging mode (Reserved) C1h = force battery auto learning C2h = disable battery learning C3h = SMI trigger enable C4h = SMI trigger disable C5h = HCT enable (Reserved) C6h = HCT disable (Reserved) Satellite 1700 Series Maintenance Manual 3-35...

  • Page 124: Command Set 55H For Oem Defined Through Port62/66

    55h: Get battery status (for APM1.2) 2nd pram: A0h = Return Main status (Note1) A1h = Return Secondary battery status (Note1) A2h = Return Main battery capacity (Note2) A3h = Return Secondary battery capacity (Note2) Return: One byte 3-36 Satellite 1700 Series Maintenance Manual...

  • Page 125: Command Set E1H-Efh For Access System Management Bus Through Port60/64

    E4h: Write Block 2nd pram: SMBus destination address 3rd pram: SMBus command register 4th pram: Number of byte in parameter block 5th pram to N pram: Parameter block of specified number of bytes Return: 0=success, 1=fail Satellite 1700 Series Maintenance Manual 3-37...
  • Page 126 4th pram: Significant byte of command parameter Return: 0=success, 1=fail EFh: Read Byte 2nd pram: SMBus destination address 3rd pram: SMBus command register Return: Byte0= Significant byte of received parameter Byte1= success (0) /fail (1) 3-38 Satellite 1700 Series Maintenance Manual...

  • Page 127: Hot Keys For System Control

    Fn + Up Increase brightness. Fn + Down Decrease brightness. Fn + Right Increase contrast. Fn + Left Decrease contrast. When the embedded keypad is on, holding down Fn will turn the embedded keypad off. Satellite 1700 Series Maintenance Manual 3-39...

  • Page 128: External Leds Status Report And Control

    Continue pressing the power button and the LED will blink in amber color. 3.10.3 Defining the AC LED Solid on: AC power exists (LED is solid green). Off: No AC power exists. 3-40 Satellite 1700 Series Maintenance Manual...

  • Page 129: Defining The Hdd Accessing State Green Led

    If active devices inhibit the system from processing Hibernate, the system should postpone the process until all devices are no longer active. If the battery is too low, KB-BIOS will trickle charge the battery until the battery voltage is in normal status. Satellite 1700 Series Maintenance Manual 3-41...

  • Page 130: Battery Type

    Timer protection The KB-BIOS will stop recharging the battery once the time expired. The time set for each battery is: In Fast charging mode: Ni-MH battery: 3.5hrs In trickle charging mode: Ni-MH battery: 5hrs 3-42 Satellite 1700 Series Maintenance Manual...

  • Page 131: Kb-Bios Power Management Support

    3.11 KB-BIOS Power management support Sleep mode: LCD panel backlight off Save to RAM: Keyboard (int./ext.) scanning off Save to DISK: No actions except turning off system with AC exist or turn off KBC without AC. Satellite 1700 Series Maintenance Manual 3-43...

  • Page 132: Power Switch

    If system is in Off/Hibernate : System will be turned on while Power switch is depressed by more than 100 ms without AC insert If system is in Standby state : System will resume while Power switch is pressed by more than 50 ms. 3-44 Satellite 1700 Series Maintenance Manual...

  • Page 133: Lid Switch

    When user closes the panel, the lid switch will be pressed. KB-BIOS will generate a lid event to notify the OS. To prevent OS hang up during operation power management functions, the lid event will not pass to OS after last lid event is generated for 5 secs. Satellite 1700 Series Maintenance Manual 3-45...

  • Page 134: Speaker Control

    3.14 Speaker control 3 Tests and Diagnostics 3.14 Speaker control 3.14.1 Low battery warning The beep period for on and off is beep 0.3 second in a total of 15 seconds. 3-46 Satellite 1700 Series Maintenance Manual...

  • Page 135: Extra Keyboard Emulation

    “ 7“,” 8“,” 9“,” 0“,” U”,” I”,” O”,” P”,” J”,” K”,” L”,”;”,” M”,”.”,” /”. 3.15.4 Other Function keys Scroll lock: Fn + F12 Numeric keypad lock: Fn + F11 Cursor lock: Fn + F10 Satellite 1700 Series Maintenance Manual 3-47...

  • Page 136: Two Host Interface Channels Support

    PS/2 compatible pointing device. The three channels are identical and thus allow the connector ports to be interchangeable. 3-48 Satellite 1700 Series Maintenance Manual...

  • Page 137: Ps2 Devices Pnp Configuration

    KBC to handle dual-device operation. In dual-device operation, the internal device is set in the same state as the external device. When the external device is unplugged, the internal device becomes the primary device. Satellite 1700 Series Maintenance Manual 3-49...

  • Page 138: Acpi Ec Interface Specification Support

    The 2nd (Power Management) host interface channel of the KBC is dedicated to this function. All EC commands defined in the ACPI specification - Read/Write, Burst Mode enable/disable and Query command - are supported. 3-50 Satellite 1700 Series Maintenance Manual...

  • Page 139: Direct Cd Play And Internet Hotkey

    ROM tray. Next/FF ( ) - press this button to play next track when Audio CD is playing. Pervious/Rewind ( ) - press this button to play previous track when Audio CD is playing. Satellite 1700 Series Maintenance Manual 3-51...

  • Page 140: Four Button Support On Direct Cd Mode (System On Mode)

    User defined button ( ) – press this button to launch user defined application. User defined button ( ) – press this button to launch user defined application. Internet browser application ( ) – press this button to launch default defined Internet browser application. 3-52 Satellite 1700 Series Maintenance Manual...

  • Page 141: Reliability Requirements

    3.20 Reliability Requirements 3.20.1 Mean Time Between Failures (MTBF) 17,000 hours with 90% confidence level. 3.20.2 Electro-Static Discharge (ESD) Performance Criteria Soft error No soft error Air Discharge allowable Contact Discharge Level 3 Level2 Level 1 Satellite 1700 Series Maintenance Manual 3-53...

  • Page 142: Regulatory Compliance

    Council directive of 19 Feb 1973 on the harmonization of the (73/23/EEC) laws of member states relating to electrical equipment designed for use within certain voltage limits. EN50081 Electromagnetic Compatibility-Generic Emission Standard. GB9254 EMI standard of Information Technology Equipment. 3-54 Satellite 1700 Series Maintenance Manual...
  • Page 143 Chapter Four Replacement Procedures...
  • Page 144 4-ii Satellite 1700 Series Maintenance Manual...
  • Page 145 Figure 4-7 Removing the HDD..................... 4-6 Figure 4-8 Removing the FDD ..................... 4-7 Figure 4-9 Removing the motherboard................. 4-8 Figure 4-10 Removing the CD-ROM ................... 4-9 Figure 4-11 Removing the thermal module ................ 4-10 Satellite 1700 Series Maintenance Manual 4-iii...
  • Page 146 4-iv Satellite 1700 Series Maintenance Manual...

  • Page 147: Removing The Battery

    3. Now, gently pull the battery module out of its bay. NOTE: The release latch is spring-loaded and will snap back into place when you release it. Figure 4-1 Removing the battery Satellite 1700 Series Maintenance Manual...

  • Page 148: Removing The Strip Cover

    4 Replacement Procedures Removing the Strip Cover 1. Remove two screws (M2.5x0.45+3FP-ZK) on the strip cover. 2. Pull up on both sides of the strip cover and lift it out. Figure 4-2 Removing the strip cover Satellite 1700 Series Maintenance Manual...

  • Page 149: Removing The Keyboard

    2. Pull the keyboard FPC connector and T/P FPC connector on the system board. 3. Lift out the keyboard. Figure 4-3 Removing the keyboard Satellite 1700 Series Maintenance Manual...

  • Page 150: Removing The Lcd Module

    Figure 4-4 Removing the LED board and LCD module 6. Remove the rubber caps and four screws (M2.5x0.45+5K-ZK) that secure the LCD bezel. 7. Remove four screws (M3.0x0.5+6FP) that secure the LCD panel, and release the LCD wire-cable connector. Satellite 1700 Series Maintenance Manual...

  • Page 151: Removing The Logic Upper

    2. Turn the computer upside down, then remove seven screws (M2.5x0.45+18FP-ZK), disconnect the FPC connector, and lift out the logic upper. Figure 4-5 Removing the logic upper Figure 4-6 Removing seven screws from the bottom of the unit Satellite 1700 Series Maintenance Manual...

  • Page 152: Removing The Hdd

    4 Replacement Procedures Removing the HDD 1. Remove the upper-right (M2.5x0.45+8FP-NI) screw securing the HDD. 2. Slide the HDD module down gently to release it from the connector, then lift it out. Figure 4-7 Removing the HDD Satellite 1700 Series Maintenance Manual...

  • Page 153: Removing The Fdd

    4 Replacement Procedures 4.7 Removing the FDD Removing the FDD 1. Remove the upper-right (M2.5x0.45+8FP-NI) screw securing the FDD. 2. Disconnect the FPC connector. 3. Lift the FDD out. Figure 4-8 Removing the FDD Satellite 1700 Series Maintenance Manual...

  • Page 154: Removing The Motherboard

    2. Remove four screws securing the CRT port and Print port connectors, and remove one screw (M2.5x0.45P+10FP-ZK) near the vent. 3. Turn the computer over and remove two screws (M2.5x0.45+8FP-NI). 4. Disconnect the motherboard. Figure 4-9 Removing the motherboard Satellite 1700 Series Maintenance Manual...

  • Page 155: Removing The Cd-Rom

    4 Replacement Procedures 4.9 Removing the CD-ROM Removing the CD-ROM 1. Remove two screws (M2.5x0.45+3FP-ZK) from the motherboard. 2. Slide the module to disconnect it from the system board. Figure 4-10 Removing the CD-ROM Satellite 1700 Series Maintenance Manual...

  • Page 156: Removing The Thermal Module

    1. Turn the motherboard upside down with the back facing you. 2. Remove three screws (M2.0x0.4+5C-MC) securing the module. 3. Pull the connector cable from the system board. Figure 4-11 Removing the thermal module 4-10 Satellite 1700 Series Maintenance Manual...

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