Quantum LTO-6 User Manual
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Quantum LTO-6 User Manual

Ultrium tape drive
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User's Guide
LTO-6
6-67721-01 Rev A

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Summary of Contents for Quantum LTO-6

  • Page 1 User’s Guide LTO-6 6-67721-01 Rev A...
  • Page 2 LTO-6 Tape Drive User s Guide, PN 6-67721-01 Rev. A, October 2012. Product of U.S.A. Quantum Corporation provides this publication “as is” without warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability or fitness for a particular purpose. Quantum Corporation may revise this publication from time to time without notice.

  • Page 3: Table Of Contents

    2 Installing an internal LTO Ultrium tape drive ..........7 Prepare mounting bay.........................7 Attach mounting hardware - some servers..................8 Install drive..........................9 Connect SAS and power cables to an LTO-6 SAS tape drive.............10 Secure the drive........................11 Mounting hardware used......................11 No mounting hardware used....................12 Reboot the server........................12...
  • Page 4 Where can I get more information?..................24 Write protecting cartridges......................24 Cleaning the tape drive......................25 Handling cartridges........................26 Operating and storage environment....................26 7 Troubleshooting....................27 General Procedure........................27 Understanding LED sequences....................28 Encryption LED.........................31 Problems with cartridges......................31 The cartridge is jammed.......................31 The drive will not accept the cartridge (or ejects it immediately)..........33 Encryption troubleshooting......................33 About this guide....................35 Intended audience........................35...

  • Page 5: Before You Start

    1 Before you start Your Quantum LTO Ultrium tape drive This guide describes how to install and operate Quantum LTO-6 internal and external tape drives. For a detailed product specification, please refer to the manufacturer's website. 1. Cartridge door 5. Tape LED 2.

  • Page 6: Backup Software

    On Windows systems, we strongly recommend that you use the installer package supplied by your manufacturer to install the drivers. Updates to the drivers may be provided from time to time on the manufacturer's website. We recommend that these are installed after using the installer package. On Linux, OS X and UNIX operating systems, drivers are included with the operating system and should be loaded automatically.

  • Page 7: Installing An Internal Lto Ultrium Tape Drive

    2 Installing an internal LTO Ultrium tape drive Always refer to your manufacturer's website to find out which HBAs and cables are appropriate for your combination of server and tape drive. NOTE: If you are installing an external LTO Ultrium tape drive, please refer to Installing an external LTO Ultrium tape drive (page 13).

  • Page 8: Attach Mounting Hardware - Some Servers

    Attach mounting hardware - some servers If your server requires special rails or other hardware to install the tape drive, mount them on the tape drive now. If your server does not require special mounting hardware, proceed to Install drive (page 9) now. Different models of server require different mounting methods.

  • Page 9: Install Drive

    1. M3 mounting screws 2. M3 offset mounting screws Figure 3 Attaching locating screws to a half-height tape drive Install drive NOTE: If cable access for the tape drive bay is awkward, it may be easier to access power and other connections if the tape drive is installed in the top bay.

  • Page 10: Connect Sas And Power Cables To An Lto-6 Sas Tape Drive

    Connect SAS and power cables to an LTO-6 SAS tape drive IMPORTANT: A SAS HBA and appropriate SAS cable are required. LTO-6 tape drives require a SAS cable with power connector. If a SAS HBA is not already installed in the server, follow the instructions supplied with the HBA to install it and any associated drivers before you install the tape drive.

  • Page 11: Secure The Drive

    Secure the drive NOTE: The server latches and side views of your server model may not be exactly the same as shown in the illustrations. Please refer to your server documentation. Mounting hardware used Ensure that you use the correct mounting rails or locating screws, as described in Attach mounting hardware - some servers (page 8).

  • Page 12: No Mounting Hardware Used

    No mounting hardware used Use 4mm M3 screws. Check that the holes in the chassis are aligned with the holes in the sides of the drive and use a regular Phillips screwdriver to secure the M3 screws, as shown in the following figure.

  • Page 13: Installing An External Lto Ultrium Tape Drive

    3 Installing an external LTO Ultrium tape drive This chapter describes how to connect your tape drive to an external port on the host controller or new HBA. A suitable cable is supplied with your tape drive for connecting to an external mini-SAS port. If you are installing an internal LTO Ultrium tape drive, please refer to Installing an internal LTO Ultrium tape drive (page 7).

  • Page 14: Reboot The Server

    Connect the SAS and power cords to the tape drive and plug the other end of the power cord into the power outlet. 1. SAS connector 3. Power on/off switch 2. Power connector Figure 9 Connecting the cables to the tape drive Reboot the server Switch on the tape drive and power up the server.

  • Page 15: Verify Installation

    4 Verify installation Once you have installed the drive hardware, check that drivers have been installed correctly and you have the correct version of backup software, and verify that the tape drive is functioning properly before you store your valuable data. Switch on the drive and the server.

  • Page 17: Operating Your Tape Drive

    5 Operating your tape drive Your LTO tape drive See also Understanding LED sequences (page 28). LTO-6 tape drives 1. Cartridge door 5. Tape LED 2. On/Off switch (external drives only) 6. Drive LED 3. Encryption LED 7. Ready LED 4.

  • Page 18: Loading A Cartridge

    Loading a cartridge Lift the cartridge door (4) and insert the cartridge into the slot in the front of the drive with the arrow uppermost and facing the drive door(2). 1. Label area 2. Arrow indicates leading direction 3. Ready light 4.

  • Page 19: Removing Power From The Drive

    Press the Eject button on the front panel. 1. Eject button Figure 12 Ejecting a cartridge The drive will complete its current task, rewind the tape to the beginning, and eject the cartridge. The rewind process may take up to 10 minutes. The Ready light will flash to indicate that the unload is still in progress.

  • Page 21: Use The Correct Media

    (see table below). A lower specification will have a lower transfer speed and may not support write activities; a higher specification will not support read or write. We recommend: LTO-6 Ultrium 6.25 TB RW and LTO-6 Ultrium 6.25 TB WORM cartridges for use with LTO–6 tape drives.

  • Page 22: Lto-6 Ultrium Tape Drives And Partitioning

    Encryption is the process of changing data into a form that cannot be read until it is deciphered, protecting the data from unauthorized access and use. LTO-6 tape drives use the strongest version of the industry-standard AES encrypting algorithm to protect your data.

  • Page 23: When Will I Be Asked To Enter The Key

    If you are recovering your system after a disaster What happens if I don't remember the key? If you are unable to supply the key when requested to do so, neither you nor Quantum Support will be able to access the encrypted data.

  • Page 24: Where Can I Get More Information

    Where can I get more information? For more information about AES encryption, encryption keys, and using hardware encryption with your LTO Ultrium tape drive, see http://www.quantum.com/ServiceandSupport/index.aspx. For detailed instructions about enabling encryption please refer to the documentation supplied with your backup application. This will also highlight any default states, for example when copying tapes, that may need changing if using encrypted tapes.

  • Page 25: Cleaning The Tape Drive

    1. Write-protect tab (padlock indicates cartridge is protected) Figure 13 Write protecting a cartridge CAUTION: Write-protection will not protect your cartridges against magnets. Write-protection will not prevent a cartridge being erased by bulk-erasure or degaussing. Do not bulk erase Ultrium format cartridges.

  • Page 26: Handling Cartridges

    The drive will carry out its cleaning cycle and eject the cartridge on completion (which can take up to 5 minutes). During the cleaning cycle the orange Clean LED will be on solidly and the green Ready LED will flash. Each Ultrium universal cleaning cartridge cleaning cartridge MR–LUCQN–01 can be used up to 50 times with LTO Ultrium tape drives.

  • Page 27: Troubleshooting

    Check that you are using an Ultrium cartridge. Compatible media can be recognized by the Ultrium logo, which is the same as the logo on the front of your drive. Use the correct media type: LTO-6 Ultrium 6.25 TB RW and LTO-6 Ultrium 6.25 TB WORM cartridges for use with LTO–6 tape drives.

  • Page 28: Understanding Led Sequences

    4. Clean LED 8. Eject button Figure 14 Front view of LTO-6 external tape drive The LED sequences in the following table relate to the Clean, Tape, Drive and Ready LEDs. The LTO–6 tape drive also has an Encryption LED that describes encryption status. The meaning of different...
  • Page 29 Table 3 Clean, Tape, Drive and Ready LED sequences LED Sequence Cause Action required Drive may not have power, may Make sure the drive is switched on. The power be faulty or may have been on/off switch on an external drive incorporates power cycled or reset during a a green LED.
  • Page 30 Table 3 Clean, Tape, Drive and Ready LED sequences (continued) LED Sequence Cause Action required Ready FLASHES and Clean The cleaning cycle can take up to 5 minutes to is ON. complete. The drive believes the current Unload the tape cartridge. Make sure that you tape or the tape just ejected is are using the correct format cartridge;...

  • Page 31: Encryption Led

    (page 33). NOTE: The Encryption LED only functions if you are using backup software that supports hardware encryption and this feature is enabled in the backup application. See http://www.quantum.com/ ServiceandSupport/CompatibilityGuides/index.aspx for backup application compatibility. Problems with cartridges If you experience any problems using Quantum branded cartridges, check: The cartridge case is intact and that it contains no splits, cracks or damage.
  • Page 32 You may lose data if you force eject a cartridge that is in the middle of a backup. The tape may also become unreadable because an EOD (End of Data) mark may not be properly written. If the cartridge is still jammed, the tape drive has failed. Contact customer support at http:// www.quantum.com/ServiceandSupport/index.aspx. Troubleshooting...

  • Page 33: The Drive Will Not Accept The Cartridge (Or Ejects It Immediately)

    Encryption troubleshooting Ensure that you are using an LTO-6 tape drive and LTO Ultrium 6.25 TB, 3 TB or 1.6 TB media. Ensure that your software supports hardware encryption. It may be necessary to update the software. Consult your software vendor for more information.

  • Page 35: About This Guide

    Using the Quantum LTO Ultrium SAS half-height tape drive Troubleshooting the Quantum LTO Ultrium SAS half-height tape drive Intended audience This guide is intended for users who install, operate and maintain the Quantum LTO Ultrium half-height tape drive. Document conventions and symbols...

  • Page 36: Technical Support

    NOTE: Provides additional information. Technical support For worldwide technical support information, see the manufacturer's support website: Before contacting Support, collect the following information: Product model names and numbers Technical support registration number (if applicable) Product serial numbers Error messages Operating system type and revision level Detailed questions...

  • Page 37: Index

    Index audience, data cartridges, document conventions, backup software drive encryption, operating, 17, supported, drivers backup software problems, installing, buttons UNIX, Unload, Windows, cabling encryption, internal drive, backup software, cabling options encryption LED, connect external drive to external SAS port, external drive cartridges cabling to external SAS port, cleaning, 21,...
  • Page 38 prepare mounting bay, LEDs, reboot server, loading, secure drive, models supported, internal drive powering off, installing, UNIX drivers, Unload button, jammed cartridge, verify installation, LEDs, at power on, encryption, WORM cartridges, loading cartridges, write protect, LTO tape drives models supported, media see cartridges models supported, mounting bay,...

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