Quantum LTO-4 Half-Height Tape Drive User’s Guide, P/N 20020140-001, November 2007. Product of USA. Quantum Corporation provides this publication “as is” without warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability or fitness for a particular purpose.
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LTO-4 Half-Height Tape Drive User’s Guide Table 1 Performance Features and Capabilities ... 3 Table 2 Front Panel Display Indications... 16 Table 3 Physical Specifications... 32 Table 4 Voltage and Current Specifications ... 34 Table 5 Power Dissipation ... 34 Table 6 Drive Performance Specifications...
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Audience Purpose Document Organization LTO-4 Half-Height Tape Drive User’s Guide This guide is written for users of the Quantum LTO-4 Half-Height Tape Drive. This guide provides information about the LTO-4 Half-Height Tape Drive including: • Installing the drive • Basic drive operations •...
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Notational Conventions LTO-4 Half-Height Tape Drive User’s Guide • Chapter 4, Theory, describes the theory of operation behind the drive, including the technology used in various drive components. • Chapter 5, Specifications, provides drive and cartridge specifications. • Chapter 6, Troubleshooting Guide procedures you can follow if you encounter a problem with your drive.
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Computer System Interface – 2 (X3.131-1994), referred to as SCSI-2. The set of SCSI-3 standards are collectively referred to as SCSI-3. The applicable ANSI standards are as follows: • INCITS Technical Committee T10 (SCSI Storage Interfaces) Standards: • SCSI Architecture Model – 2 (SAM-2) INCITS 366-2003 •...
To comment on existing documentation send e-mail to: doc-comments@quantum.com Quantum Home Page Visit the Quantum home page at: http://www.quantum.com Customer Support Quantum Global Services provides 24-hour support that can be reached North/South America: Asia/Pacific Rim: Europe/Middle East/Africa: Send faxes for Global Services to: North/South America:...
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LTO-4 Half-Height Tape Drive User’s Guide Send e-mail for Global Services to: Asia/Pacific Rim: Europe/Middle East/Africa: Visit our website: www.quantum.com/support apachelp@quantum.com eurohelp@quantum.com Preface xiii...
Overview LTO-4 Half-Height Tape Drive User’s Guide This chapter provides an introductory overview of the Quantum LTO-4 Half-Height Tape Drive. Topics include: • Overview • Drive Models • Features The Quantum LTO-4 Half-Height Tape Drive is a high-performance 16- channel tape drive that complies with the LTO interchange specifications.
• Computer workstation or server system • Quantum rackmount drive enclosure The tabletop model is a 5¼-inch drive that is already mounted inside a stand-alone external drive enclosure with a built-in power supply.
Features Table 1 Performance Features and Capabilities LTO-4 Half-Height Tape Drive User’s Guide Table 1 describes the key performance features and capabilities of the LTO-4 Half-Height Tape Drive. Feature Description Cartridge memory Stores pertinent information about the media to enable fast cartridge loading Chassis Shock damped and isolated Data buffering...
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LTO-4 Half-Height Tape Drive User’s Guide Feature Description Variable-speed transfer Variable speeds for matching with the host • Optimize data transfers • Shorten backup times • Increase reliability Features...
LTO-4 Half-Height Tape Drive User’s Guide Installation Procedures This chapter provides detailed installation instructions for both the internal and tabletop models of the Quantum LTO-4 Half-Height Tape Drive, including: • Before Installing the LTO-4 Half-Height Tape • Handling Precautions and Installation Guidelines •...
Before Installing the LTO-4 Half-Height Tape Drive Handling Precautions and Installation Guidelines LTO-4 Half-Height Tape Drive User’s Guide Before Installing the LTO-4 Half-Height Tape Drive Always observe the following precautions and guidelines when handling and installing LTO-4 Half-Height Tape Drives: •...
• Backup application software that supports the tape drive. For a list of the backup software applications that have been tested with the LTO- 4 Half-Height Tape Drive, please visit our website at: www.quantum.com/support Although each LTO-4 Half-Height Tape Drive is inspected and carefully packaged at the factory, damage can occur: •...
2 Place the shipping container on a flat, clean, stable surface and carefully remove the contents. 3 Visually inspect the LTO-4 Half-Height Tape Drive and notify your Quantum representative immediately of any damage. 4 Always save the shipping container and packing materials for any future reshipment.
Mounting the Internal Tape Drive Figure 2 Acceptable Mounting Orientation LTO-4 Half-Height Tape Drive User’s Guide Installing the Internal LTO-4 Half-Height Tape Drive You can mount the internal LTO-4 Half-Height Tape Drive either horizontally or vertically, but not upside down (see IF you mount the drive .
Figure 3 Internal Tape Drive Mounting Holes Connecting the Internal Drive Interface and DC Power Cables LTO-4 Half-Height Tape Drive User’s Guide Installing the Internal LTO-4 Half-Height Tape Drive 4 Position the drive in the bay and align either the upper or lower mounting holes—whichever is appropriate—with the holes in the chassis (see figure 3).
Figure 4 Internal Drive Interface and Power Connectors Restarting the Internal Tape Drive System LTO-4 Half-Height Tape Drive User’s Guide Installing the Internal LTO-4 Half-Height Tape Drive Serial library port DC power connector 3 If you are installing the internal LTO-4 Half-Height Tape Drive in a tape library system, connect the RS-422 serial interface cable to the serial library port on the back of the drive.
Installing the Tabletop LTO-4 Half-Height Tape Drive Connecting the Tabletop Drive Interface and AC Power Cables LTO-4 Half-Height Tape Drive User’s Guide Installing the Tabletop LTO-4 Half-Height Tape Drive The tabletop LTO-4 Half-Height Tape Drive is a compact external drive that connects to the host computer through an external serial-attached SCSI (SAS) port.
Figure 5 Tabletop Drive Interface and Power Cable Connectors Restarting the Tabletop Drive System LTO-4 Half-Height Tape Drive User’s Guide Installing the Tabletop LTO-4 Half-Height Tape Drive 26-pin SFF-8088 mini-SAS connector 2 Attach the external SAS interface cable to the 26-pin SFF-8088 mini- SAS connector on the back of the drive.
2003, Windows XP , or Windows Vista operating system, install the appropriate version of the LTO driver software. (See the Downloads page for LTO-4 drivers under Standalone Tape Drives on the Quantum support website at www.quantum.com/support.) Note: The LTO driver software is not necessary with commercial backup application software.
Understanding the Front Panel Display LTO-4 Half-Height Tape Drive User’s Guide This chapter describes how to operate the LTO-4 Half-Height Tape Drive. Topics covered in this chapter are: • Understanding the Front Panel Display • Using LTO Tape Cartridges • Cleaning the Tape Drive •...
Figure 6 Front Panel Display Table 2 Front Panel Display Indications LTO-4 Half-Height Tape Drive User’s Guide Drive Condition Powered off Powered on Initializing/power-on self-tests underway Successful initialization/ power-on self-tests Active/busy or loading or unloading a cartridge Ready with cartridge loaded Write-protected cartridge loaded...
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LTO-4 Half-Height Tape Drive User’s Guide Drive Condition Temperature fault Power fault Firmware fault Firmware/hardware fault Hardware fault Media or hardware fault Media fault Interface fault Degraded operation Cartridge load or unload failure Maintenance mode dump available Understanding the Front Panel Display Seven- segment LED Dot...
Using LTO Tape Cartridges Loading a Tape Cartridge Unloading a Tape Cartridge Write Protecting a Tape Cartridge LTO-4 Half-Height Tape Drive User’s Guide To load an Ultrium tape cartridge into the LTO-4 Half-Height Tape Drive, gently insert the cartridge into the slot and then either: •...
Figure 7 Ultrium Tape Cartridge Write-Protect Switch Tape Cartridge Care and Maintenance LTO-4 Half-Height Tape Drive User’s Guide Front Locked Unlocked Write protect switch (unlocked) Observe the following precautions to protect the data on your Ultrium tape cartridges: • Remove the cartridge from the drive when not in use Always: and store it in its protective case.
Cleaning the Tape Drive LTO-4 Half-Height Tape Drive User’s Guide • Expose the cartridge to dirt, dust or moisture. Do not: • Touch the tape media within the cartridge. • Bulk erase Ultrium tape cartridges. LTO tape cartridges have prewritten servo patterns that cannot be reformatted by the tape drive.
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If the letter “C” and flashing amber status LED reappears continuously within 24 hours after a cleaning cycle, perform the cleaning procedure again. If, after three cleaning cycles in a 72-hour period, the condition persists, contact Quantum Technical Support. Cleaning the Tape Drive...
Performing an Emergency Cartridge Eject LTO-4 Half-Height Tape Drive User’s Guide If the LTO-4 Half-Height Tape Drive stops communicating with the host computer, use the following procedure eject a cartridge (if necessary). Caution: When you perform an emergency cartridge eject, any data in the drive or host buffers will not be written to the tape and the tape record may not be correctly terminated with an end-of-data mark.
Track Layout LTO-4 Half-Height Tape Drive User’s Guide This chapter describes operational theories used in the LTO-4 Half- Height Tape Drive. The topics covered in this chapter are: • Track Layout • Recording Method on page 25 • Data Buffer on page 25 •...
Figure 8 Layout of the Tracks on LTO Ultrium Tapes Beginning of tape (BOT) LTO-4 Half-Height Tape Drive User’s Guide A track group is a set of tracks that is recorded concurrently. The sets of 11 data tracks in a data band are data sub-bands. There are 16 data sub- bands per data band.
Recording Method Data Buffer Data Integrity LTO-4 Half-Height Tape Drive User’s Guide The LTO-4 Half-Height Tape Drive records data using write-equalized (0,13/11) Run Length Limited (RLL) code. RLL (0,13/11) Data bits are defined as follows: • is represented by a flux transition at the center of a bit-cell. •...
Error-correction Code (ECC) LTO-4 Half-Height Tape Drive User’s Guide The use of Cyclic Redundancy Checking (CRC), two-level orthogonal Error Correction Coding (ECC) provides a very low probability of encountering a hard error. During the read process, ECC correction is performed on the fly without affecting tape streaming. There are two levels of Error Correction Coding (ECC).
Although most data is unique and random, the binary level data exhibits patterns of various sizes that repeat with varying degrees of regularity. Storage efficiency is increased if the redundancies or repetition in the data are removed before the data is recorded to tape. Data compression technology significantly reduces or eliminates redundancies in data before recording the information to tape.
Data Compression Considerations LTO-4 Half-Height Tape Drive User’s Guide data to be recorded in a fewer number of bits. These codewords or symbols point back to the original data string, using fewer characters to represent the strings. Because these smaller symbols are substituted for the longer strings of data, more data can be stored in the same physical space.
Intelligent Data Compression LTO-4 Half-Height Tape Drive User’s Guide The transfer rate depends on factors such as: • Compression ratio • Drive buffer size • Host computer input/output (I/O) speed • Effective disc speeds of the host computer • Record lengths that the host computer transmits Data compression algorithms can be tailored to provide maximum compression for specific types of data.
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Chapter 4 Theory Data Compression Software data compression should never be used because the built-in intelligent data compression of the LTO-4 Half-Height Tape Drive is much more efficient than software data compression. The LTO-4 Half-Height Tape Drive uses a derivative of ALDC-2 lossless data compression that includes additional control codes for intelligent data compression.
Figure 9 LTO-4 Half-Height Tape Drive Dimensions LTO-4 Half-Height Tape Drive User’s Guide TO CARTRIDGE CENTER FROM BOTTOM MOUNTING SURFACE Physical Specifications TO CARTRIDGE CENTER FROM SIDE MOUNTING SURFACE...
Power Specifications Table 4 Voltage and Current Specifications Table 5 Power Dissipation LTO-4 Half-Height Tape Drive User’s Guide The tabletop LTO-4 Half-Height Tape Drive has a built-in 90-260 VAC (47-63 Hz) automatic switching power supply. Maximum voltage and power specifications for the internal LTO-4 Half- Height Tape Drive is listed in for other SCSI drives unless otherwise noted.
Drive Performance Specifications Table 6 Drive Performance Specifications LTO-4 Half-Height Tape Drive User’s Guide Power Specification Max Peak Operating Power * RMS parameters measured at the power connector using a true RMS digital meter. Table 6 lists the performance specifications of the LTO-4 Half-Height Tape Drive.
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LTO-4 Half-Height Tape Drive User’s Guide Specification Head configuration Maximum data access time (650-m tape) from BOW Maximum rewind time (650-m tape) Recording density Recording format Recording method Recording undetectable errors Recording unrecoverable errors Synchronous transfer rate (burst) Tape drive type Tape speed Track density Transfer rate (sustained)
Injected Noise Specifications Reliability Specifications Table 8 Reliability Specifications LTO-4 Half-Height Tape Drive User’s Guide The internal drive operates without degradation of error rates with 100 mV of noise injected between the chassis and 0 V at the power connector at any frequency between 45 Hz and 20 MHz.
The MTTR for LTO products is less than 0.5 hour (30 minutes). The Quantum LTO drives are field-replaceable units. If a problem occurs with a subassembly or component in the drive, you should replace the entire unit. Return the drive to the factory in its original packaging.
Operating temperature Relative humidity Wet bulb temperature If during storage and/or transportation a cartridge has been exposed to conditions outside the specified values, it must be conditioned before use in the operating environment. The conditioning shall be exposure to the operating environment for a time equal to, or greater than, the time away from the operating environment, up to a maximum of 24 hours.
Installation Best Practices Following SCSI Best Practices Using a Serial-attached SCSI Host Bus Adapter LTO-4 Half-Height Tape Drive User’s Guide Troubleshooting Guide This chapter provides best-practice installation guidelines for getting the most out of your LTO-4 Half-Height Tape Drive and troubleshooting information you can use to identify and resolve tape drive problems.
HBA Preinstallation Checks Troubleshooting Suggestions Computer Does Not Start LTO-4 Half-Height Tape Drive User’s Guide Before installing the HBA, check and record your current system configuration. For example: In the . . . operating You can find information on any currently system, installed SCSI HBA by .
SCSI controller scans for devices. You should see messages similar to: Bus Target Lun Device Quantum ULTRIUM 4 Troubleshooting Suggestions THEN . . . there is a problem with the SCSI HBA.
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LTO-4 Half-Height Tape Drive User’s Guide IF the tape drive is . . . during system startup, recognized not recognized 3 If the tape drive is not recognized when the SCSI controller scans for devices, check the green status LED on the LTO-4 Half-Height Tape Drive front panel to make sure the drive is receiving power.
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LTO-4 Half-Height Tape Drive User’s Guide IF the green status LED is . . . off, Troubleshooting Suggestions THEN . . . shut down the system, replace the power connector attached to the tape drive with one from a known working device such as a CD-ROM, and restart the system.
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LTO-4 Half-Height Tape Drive User’s Guide For the tabletop tape drive: a Set the drive AC power switch to the off position and re-seat the AC power cord connector. b Set the drive AC power switch to the on position and check the green status LED.
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LTO-4 Half-Height Tape Drive User’s Guide 5 If the green status LED is on, but the tape drive is not recognized during the SCSI controller scan, use the front panel LEDs to determine whether the drive passes the Power on Self Test (POST) functions.
Computer Software Does Not Recognized the Tape Drive LTO-4 Half-Height Tape Drive User’s Guide Depending on your operating system environment, refer to the following subsections for troubleshooting guidelines if the LTO-4 Half-Height Tape drive is recognized by the system hardware at startup, but not by the operating system or applications.
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This command produces an output similar to: Host: scsi0 Channel: 0 Id:6 Lun:00 Vendor: Quantum Model: ULTRIUM 3 Rev: 1897 Type: Sequential-Access ANSI SCSI revision 04 • You can also use a text editor to view the messages in the file and look for tape drive entries.
Drive Does Not Load the Tape Cartridge LTO-4 Half-Height Tape Drive User’s Guide If you cannot load a tape cartridge into the LTO-4 Half-Height Tape Drive: 1 Verify that the tape drive green status LED is on and that all other LEDs are off.
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LTO-4 Half-Height Tape Drive User’s Guide 2 If other LEDs are on, reset the tape drive by either: • Pressing and holding the cartridge eject button on the front panel for more than 5 seconds and releasing it (both internal and tabletop drives), •...
Drive Does Not Eject the Tape Cartridge LTO-4 Half-Height Tape Drive User’s Guide If you cannot eject a tape cartridge from the LTO-4 Half-Height Tape Drive: 1 Verify that the green status LED is on and that all other LEDs are off. IF the green AND other LEDs status LED is .
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LTO-4 Half-Height Tape Drive User’s Guide 2 If other LEDs are on, reset the tape drive by either: • Pressing and holding the cartridge eject button on the front panel for more than 5 seconds and releasing it (both internal and tabletop drives) •...
Slow Backup Operations LTO-4 Half-Height Tape Drive User’s Guide IF . . . the amber status LED flashes to indicate a hardware error, Many factors can make backups appear to be slow. To achieve the highest possible transfer rate, the LTO-4 Half-Height Tape Drive: •...
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LTO-4 Half-Height Tape Drive User’s Guide 2 If the tape drive is attached to a SCSI controller, verify that it does not share the SCSI bus with another active SCSI device by: • Checking: • Windows Device Manager • Unix/Linux logs •...
Failed Operations TapeAlert Messages LTO-4 Half-Height Tape Drive User’s Guide b When the test finishes, determine the megabytes per second data transfer rate to verify that the tape drive is performing at an acceptable rate. IF you believe that the read/ write transfer rate is .
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LTO-4 Half-Height Tape Drive User’s Guide The following subsections provide troubleshooting guidelines for dealing with the most common TapeAlert error conditions. Backup Failure TapeAlert Messages A number of problems can cause a backup operation to fail. This TapeAlert message . . . The operation has stopped because an error has occurred while reading or writing data which the drive cannot...
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LTO-4 Half-Height Tape Drive User’s Guide 4 If the problem persists, use the tape diagnostic software to perform a write/read test with 4 Gbytes of data. Caution: The write/read test will overwrite any data on the tape. Always use a new/blank or “scratch” cartridge for diagnostic write/read tests.
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LTO-4 Half-Height Tape Drive User’s Guide Write-Protected TapeAlert Messages Write-protected TapeAlert messages can appear in response to: • Actual write-protected tape cartridges • Defective tape cartridges • Cartridges of a type that appear to be write protected This TapeAlert message . . . You are trying to write to a write- protected cartridge.
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LTO-4 Half-Height Tape Drive User’s Guide Hardware Failure TapeAlert Messages Hardware failure TapeAlert messages are descriptive and straightforward. This TapeAlert message . . . The tape drive has a hardware fault: 1. Eject the tape or magazine. 2. Reset the drive. 3.
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LTO-4 Half-Height Tape Drive User’s Guide 3 Check the tape drive front panel LED indicators to determine the operational condition of the drive (see This LED indication . . . • Green status LED on steady and: • All others off •...
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LTO-4 Half-Height Tape Drive User’s Guide This TapeAlert message . . . The last cleaning cartridge used in the tape drive was an invalid type: 1. Do not use this cleaning cartridge in this drive. 2. Wait for the current operation to finish.
LTO-4 Half-Height Tape Drive User’s Guide Installation Checklists Use the following quick-start checklists to get your tape drive up and running as quickly as possible: • Internal LTO-4 Half-Height Tape Drive Quick Start • Tabletop LTO-4 Half-Height Tape Drive Quick Start Appendix A...
Internal LTO-4 Half-Height Tape Drive Quick Start Unpack the contents of your drive package, and check for damaged items. Unpacking and Inspecting the Drive Turn off your computer, remove its covers and power cable, and select a mounting bay for the drive. Mounting the Internal Tape Drive Connect a serial-attached SCSI (SAS) interface cable to the drive.
Tabletop LTO-4 Half-Height Tape Drive Quick Start Unpack the contents of your drive package, and check for damaged items. Unpacking and Inspecting the Drive Connect a serial-attached SCSI (SAS) interface cable to the drive. Connecting the Internal Drive Interface and DC Power Cables Connect a power cable to the drive.
For more information about properly disposing of your waste equipment for recycling, please visit our website at your local government authority, your household waste disposal service, or the business from which you purchased the product. Appendix B Equipment qcare.quantum.com or contact...
Safety Compliances Country Canada EU member nations IECEE member nations* Israel Taiwan United States * IECEE member nations include: Argentina, Austria, Australia, Belgium, Brazil, Canada, China (PR), Czech Republic, Denmark, Finland, France, Germany, Hungary, India, Ireland, Israel, Italy, Japan, (South) Korea, Montenegro, Netherlands, Norway, Poland, Russian Federation, Serbia, Singapore, Slovakia, Slovenia, South Africa, Spain, Switzerland, Turkey, United Kingdom, and USA.
Electromagnetic Compatibility (EMC) Compliances Country Australia Canada EU member nations Israel Japan New Zealand South Korea Taiwan United States LTO-4 Half-Height Tape Drive User’s Guide Electromagnetic Compatibility (EMC) Compliances The LTO-4 Half-Height Tape Drives are EMC compliant with the following regulatory organizations and codes in the countries indicated: Regulatory Organization Australian Communications and Media Authority (ACMA)
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LTO-4 Half-Height Tape Drive User’s Guide Electromagnetic Compatibility (EMC) Compliances Note: Use the LTO-4 Half-Height Tape Drive only in equipment where the combination has been determined to be suitable by an appropriate certification organization (for example, Underwriters Laboratories Inc. or the Canadian Standards Association in North America).
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backup/restore problems 56 best practices 41 cartridge memory, description 3 cartridges care and maintenance 19 ejecting 18 loading 18 specifications 39 troubleshooting 50 unloading 18 write-protecting 18 cautions, internal drives 6 chassis, description 3 data buffer 25 LTO-4 Half-Height Tape Drive User’s Guide data buffering, description 3 data compression considerations 28...
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intelligent data compression 29 description 3 interface, description 3 internal drives guidelines and cautions 6 installation instructions 8 mounting 9 quick-start checklist 64 registering 14 layout of track 23 loading a cartridge 18 LSI circuitry, description 3 mean time between failures 39 method of recording 25 mounting, internal drives 9 native data transfer rate, description...
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