InfoPrint 1850 User Manual

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InfoPrint 1850 MFP, InfoPrint 1860 MFP,

InfoPrint 1870 MFP & InfoPrint 1880 MFP

MT(4548, 4566, 4567 & 4568)

User's Guide

G510-7412-00

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Page 1 InfoPrint 1850 MFP, InfoPrint 1860 MFP, InfoPrint 1870 MFP & InfoPrint 1880 MFP MT(4548, 4566, 4567 & 4568) User’s Guide G510-7412-00...
Page 3 InfoPrint 1850 MFP, InfoPrint 1860 MFP, InfoPrint 1870 MFP & InfoPrint 1880 MFP MT(4548, 4566, 4567 & 4568) User’s Guide G510-7412-00...
Page 5: Table Of Contents
Contents Safety information................13 Learning about the printer.............15 Printer configurations................................15 Selecting a location for the printer..........................15 Basic functions of the scanner............................16 Understanding the ADF and scanner glass........................17 Understanding the printer control panel........................18 Understanding the home screen...........................19 Using the touch-screen buttons............................21 Additional printer setup..............25 Installing internal options..............................25 Available internal options................................
Page 6 Connecting directly to a telephone wall jack in Germany....................64 Connecting to a telephone ................................. 65 Connecting to an answering machine............................ 66 Connecting to a computer with a modem..........................68 Setting the outgoing fax name and number........................69 Setting the date and time................................70 Turning Daylight Saving Time on .............................
Page 7 Copying to letterhead................................... 94 Customizing copy settings...............................94 Copying from one size to another............................94 Making copies using paper from a selected tray ........................ 95 Copying a document that contains mixed paper sizes..................... 95 Copying on both sides of the paper (duplexing) ........................ 96 Reducing or enlarging copies ..............................
Page 8 Customizing e-mail settings............................108 Adding e-mail subject and message information......................108 Changing the output file type..............................108 Canceling an e-mail................................109 Understanding e-mail options.............................109 Original Size ....................................109 Sides (Duplex) ....................................109 Orientation ......................................109 Binding ......................................109 E-mail Subject ....................................109 E-mail File Name....................................109 E-mail Message ....................................110 Resolution......................................110 Send As ......................................110 Content......................................110 Advanced Options..................................110...
Page 9 Improving fax quality...............................118 Holding and forwarding faxes............................118 Holding faxes....................................118 Forwarding a fax ...................................119 Scanning to an FTP address............120 Scanning to an FTP address............................120 Scanning to an FTP address using the keypad ........................120 Scanning to an FTP address using a shortcut number....................121 Scanning to an FTP address using the address book ......................121 Creating shortcuts................................121 Creating an FTP shortcut using the Embedded Web Server..................121...
Page 10 Printing.....................129 Printing a document................................129 Printing on specialty media............................129 Tips on using letterhead................................129 Tips on using transparencies..............................130 Tips on using envelopes................................130 Tips on using labels..................................131 Tips on using card stock ................................131 Printing confidential and other held jobs........................132 Holding jobs in the printer ................................132 Printing confidential and other held jobs from Windows .....................132 Printing confidential and other held jobs from a Macintosh computer..............133 Printing from a flash drive..............................134...
Page 11 Configure MP menu..................................154 Envelope Enhance..................................155 Substitute Size menu...................................155 Paper Texture menu ..................................155 Paper Weight menu..................................157 Paper Loading menu ...................................158 Custom Types menu..................................159 Custom Names menu..................................160 Custom Scan Sizes menu ................................160 Custom Bin Names menu ................................160 Universal Setup menu.................................161 Bin Setup menu .....................................161 Reports menu..................................162 Network/Ports menu...............................164 Active NIC menu....................................164...
Page 12 Understanding printer messages..........233 List of status and error messages..........................233 Maintaining the printer..............251 Cleaning the exterior of the printer..........................251 Cleaning the scanner glass............................251 Adjusting scanner registration.............................252 Storing supplies.................................254 Conserving supplies.................................254 Checking the status of supplies...........................254 Checking the status of supplies from the printer control panel..................254 Checking the status of supplies from a network computer ..................254 Ordering supplies................................255 Ordering print cartridges ................................255...
Page 13 Incorrect characters print................................262 Tray linking does not work................................263 Large jobs do not collate ................................263 Unexpected page breaks occur...............................263 Solving copy problems..............................264 Copier does not respond ................................264 Scanner unit does not close..............................264 Poor copy quality..................................264 Partial document or photo copies............................266 Solving scanner problems.............................266 Checking an unresponsive scanner ............................266 Scan was not successful ................................266 Scanning takes too long or freezes the computer......................267...
Page 14 Incorrect margins..................................278 Paper curl......................................279 Print irregularities ..................................279 Repeating defects..................................280 Skewed print....................................281 Solid black or white streaks...............................281 Print is too light .....................................282 Print is too dark....................................283 Solid color pages...................................284 Streaked vertical lines .................................284 Toner fog or background shading appears on the page ....................285 Toner rubs off....................................285 Toner specks....................................286 Transparency print quality is poor............................286...
Page 15: Safety Information
Safety information Connect the power cord to a properly grounded electrical outlet that is near the product and easily accessible. Do not place or use this product near water or wet locations. CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure.
Page 16 If you purchased a multifunction printer (MFP) that scans, copies, and faxes, you may need additional furniture. For more information, see www.infoprint.com/literature/workgroupconfig. SAVE THESE INSTRUCTIONS. Safety information...
Page 17: Learning About The Printer
Learning about the printer Printer configurations Note: Printer configuration may vary depending on your printer model. Basic models Automatic Document Feeder (ADF) Printer control panel Standard exit bin Multipurpose feeder 550-sheet tray (Tray 1) 550-sheet tray (Tray 2) Optional output bin Selecting a location for the printer When selecting a location for the printer, leave enough room to open trays, covers, and doors.
Page 18: Basic Functions Of The Scanner
Right Side 20 cm (8 in.) Left Side 31 cm (12 in.) Front 51 cm (20 in.) Rear 20 cm (8 in.) 31 cm (12 in.) Basic functions of the scanner The scanner provides copy, fax, and scan-to-network capability for large workgroups. You can: •...
Page 19: Understanding The Adf And Scanner Glass
Understanding the ADF and scanner glass Automatic Document Feeder (ADF) Scanner glass Use the ADF for multiple-page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings or lightweight carbonless forms).
Page 20: Understanding The Printer Control Panel
Understanding the printer control panel PQRS WXYZ Item Description Display View scanning, copying, faxing, and printing options as well as status and error messages. Keypad Enter numbers or symbols on the display. PQRS WXYZ Dial Pause • Press to cause a two- or three-second dial pause in a fax number. In the Fax To field, a Dial Pause is represented by a comma (,).
Page 21: Understanding The Home Screen
Item Description Start • Press to initiate the current job indicated on the display. • From the home screen, press to start a copy job with the default settings. • If pressed while a job is scanning, the button has no effect. Indicator light Indicates the printer status: •...
Page 22 Display item Description Status message bar • Shows the current printer status such as Ready or Busy. • Shows printer conditions such as Toner Low. • Shows intervention messages to give instructions on what you should do so the printer can continue processing, such as Close door or Insert print cartridge.
Page 23: Using The Touch-Screen Buttons
Display item Function Cancel Jobs Opens the Cancel Jobs screen. The Cancel Jobs screen shows three headings: Print, Fax, and Network. The following items are available under the Print, Fax, and Network headings: • Print job • Copy job • Fax profile •...
Page 24: Other Touch-Screen Buttons
Button Function Left scroll decrease Scrolls to another value in decreasing order Right scroll increase Scrolls to another value in increasing order Left arrow Scrolls left Right arrow Scrolls right Submit Saves a value as the new user default setting Back Navigates back to the previous screen Other touch-screen buttons...
Page 25 Button Function Selected radio button This is a selected radio button. The radio button is blue to show it is selected. Cancel Jobs Opens the Cancel Jobs screen. The Cancel Jobs screen shows three headings: Print, Fax, and Network. The following items are available under the Print, Fax, and Network headings: •...
Page 26 Features Feature Description Menu trail line: A Menu trail line is located at the top of each menu screen. This feature acts as a trail, showing the path taken to arrive at the current menu. It gives the Menus Settings Copy exact location within the menus.
Page 27: Additional Printer Setup
Additional printer setup Installing internal options CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing.
Page 28: Accessing The System Board To Install Internal Options
Accessing the system board to install internal options CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing.
Page 29 Remove the system board cover. Use the illustration below to locate the appropriate connector. Warning—Potential Damage: System board electronic components are easily damaged by static electricity. Touch something metal on the printer before touching any system board electronic components or connectors. Firmware and flash memory card connectors Memory card connector Internal Solutions Port or printer hard disk connector...
Page 30: Installing A Memory Card
Installing a memory card CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.
Page 31 Align the notches on the memory card with the ridges on the connector. Notches Ridges Push the memory card straight into the connector until it snaps into place. Replace the system board cover and close the system board door. Additional printer setup...
Page 32: Installing A Flash Memory Or Firmware Card
Installing a flash memory or firmware card The system board has two connections for an optional flash memory or firmware card. Only one of each may be installed, but the connectors are interchangeable. CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing.
Page 33 Push the card firmly into place. Notes: • The entire length of the connector on the card must touch and be flush against the system board. • Be careful not to damage the connectors. Replace the system board cover and close the system board door. Additional printer setup...
Page 34: Installing An Internal Solutions Port
Installing an Internal Solutions Port The system board supports one optional Internal Solutions Port (ISP). Install an ISP for additional connectivity options. Note: This task requires a #2 Phillips screwdriver. CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing.
Page 35 Unplug the printer hard disk interface cable from the system board, leaving the cable attached to the printer hard disk. To unplug the cable, squeeze the paddle at the plug of the interface cable to disengage the latch before pulling the cable out. Remove the screws holding the printer hard disk in place.
Page 36 Remove the thumbscrews that attach the printer hard disk mounting bracket to the printer hard disk, and then remove the bracket. Set the printer hard disk aside. Remove the metal cover from the ISP opening. Additional printer setup...
Page 37 Align the posts of the plastic tee to the holes in the system board, and then press downward until the tee snaps into place. Be sure each post of the tee has latched completely, and that the tee is seated firmly onto the system board.
Page 38 Lower the ISP toward the plastic tee until the ISP is seated between the guides of the plastic tee. Insert the long thumbscrew and turn it clockwise enough to hold the ISP in place, but do not tighten the thumbscrew at this time. Additional printer setup...
Page 39 Attach the two provided screws to secure the ISP mounting bracket to the system board cage. Tighten the long thumbscrew. Note: Do not overtighten the thumbscrew. Insert the plug of the ISP interface cable into the receptacle of the system board. Note: The plugs and receptacles are color coded.
Page 40: Installing A Printer Hard Disk
Replace the system board cover and close the system board door. Installing a printer hard disk The optional printer hard disk can be installed with or without an Internal Solutions Port (ISP). Note: This task requires a #2 Phillips screwdriver and a flathead screwdriver. CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing.
Page 41 Locate the appropriate connector on the system board. Note: If an optional ISP is currently installed, then the printer hard disk must be installed onto the ISP. To install a printer hard disk onto the ISP: Using a flathead screwdriver to loosen the screws, remove the thumbscrews that attach the printer hard disk mounting bracket to the printer hard disk, and then remove the bracket.
Page 42 Insert the plug of the printer hard disk interface cable into the receptacle of the ISP. Note: The plugs and receptacles are color coded. To install a printer hard disk directly onto the system board: Align the standoffs of the printer hard disk with the holes in the system board, and then press downward on the printer hard disk until the standoffs have seated into place.
Page 43 Attach the two provided screws to secure the printer hard disk mounting bracket. Insert the plug of the printer hard disk interface cable into the receptacle of the system board. Note: The plugs and receptacles are color coded. Replace the system board cover and close the system board door. Additional printer setup...
Page 44: Installing A Fax Card
Installing a fax card Note: This task requires a #2 Phillips screwdriver. CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing.
Page 45 Insert the fax card and attach the two provided screws to secure the fax card mounting bracket. Additional printer setup...
Page 46: Attaching Cables
Insert the plug of the fax card interface cable into the receptacle of the system board. Replace the system board cover and close the system board door. Attaching cables Connect the printer to the computer using a USB cable or Ethernet cable. Be sure to match the following: •...
Page 47: Verifying Printer Setup
USB port Ethernet port Verifying printer setup Once all hardware and software options are installed and the printer is turned on, verify that the printer is set up correctly by printing the following: • Menu settings page—Use this page to verify that all printer options are installed correctly. A list of installed options appears toward the bottom of the page.
Page 48: Printing A Network Setup Page
Touch Reports. Touch Menu Settings Page. The menu settings page prints and the printer returns to the home screen. Printing a network setup page If the printer is attached to a network, then print a network setup page to verify the network connection. This page also provides important information that aids network printing configuration.
Page 49: Updating Available Options In The Printer Driver
Updating available options in the printer driver Once the printer software and any options are installed, it may be necessary to manually add the options in the printer driver to make them available for print jobs. For Windows users Do one of the following: In Windows Vista Click Click Control Panel.
Page 50: Setting Up Wireless Printing
From the pop-up menu, choose Installable Options. Add any installed hardware options, and then click Apply Changes. Setting up wireless printing Information you will need to set up the printer on a wireless network Note: Do not connect the installation or network cables until prompted to do so by the setup software. •...
Page 51 Connect the power cable, and then turn the printer on. Make sure the printer and computer are fully on and ready. Do not connect the USB cable until instructed to do so on the screen Insert the Software and Documentation CD. Click Install.
Page 52: Installing The Printer On A Wireless Network (Macintosh)
Connect the cables in the following order: Temporarily connect a USB cable between the computer on the wireless network and the printer. Note: After the printer is configured, the software will instruct you to disconnect the temporary USB cable so you can print wirelessly. If your printer has faxing capabilities, then connect the telephone cable.
Page 53: Configure The Printer For Wireless Access
Connect the power cable, and then turn the power on. Enter the printer information Access the AirPort options. In Mac OS X version 10.5 From the Apple menu, choose System Preferences. Click Network. Click AirPort. In Mac OS X version 10.4 and earlier From the Go menu, choose Applications.
Page 54: Configure Your Computer To Use The Printer Wirelessly
Select the type of security you use to protect your wireless network. Enter the security information necessary for the printer to join your wireless network. Click Submit. Open the AirPort application on your computer: In Mac OS X version 10.5 From the Apple menu, choose System Preferences.
Page 55: Installing The Printer On A Wired Network
In Mac OS X version 10.4 From the Go menu, choose Applications. Double-click Utilities. Locate and double-click Printer Setup Utility or Print Center. From the Printer List, choose Add. Select the printer from the list. Click Add. For AppleTalk printing: In Mac OS X version 10.5 From the Apple menu, choose System Preferences.
Page 56: For Macintosh Users
In Windows Vista Click In the Start Search box, type D:\setup.exe, where D is the letter of your CD or DVD drive. In Windows XP and earlier Click Start. Click Run. Type D:\setup.exe, where D is the letter of your CD or DVD drive. Click Install Printer and Software.
Page 57 Type the user password, and then click OK. All the necessary software is installed on the computer. Click Close when installation is complete. Add the printer: • For IP printing: In Mac OS X version 10.5 From the Apple menu, choose System Preferences. Click Print &...
Page 58: Changing Port Settings After Installing A New Network Internal Solutions Port
Changing port settings after installing a new network Internal Solutions Port When a new network Internal Solutions Port (ISP) is installed in the printer, the printer configurations on computers that access the printer must be updated because the printer will be assigned a new IP address. All computers that access the printer must be updated with this new IP address in order to print to it over the network.
Page 59 Type the new IP address in the “Printer Name or IP Address” field. You can find the new IP address on the network setup page you printed in step 1. Click OK, and then click Close. For Mac users Print a network setup page and make a note of the new IP address. Locate the printer IP address in the TCP/IP section of the network setup page.
Page 60: Setting Up Serial Printing
From the second pop-up menu, select Local AppleTalk zone. Select the printer from the list. Click Add. Setting up serial printing In serial printing, data is transferred one bit at a time. Although serial printing is usually slower than parallel printing, it is the preferred option when there is a great deal of distance between the printer and computer or when an interface with a better transfer rate is not available.
Page 61 Make any configuration changes necessary in the Add a New Port window. Click Add Port to finish adding the port. Make sure the box next to the selected printer model is checked. Select any other optional software you want to install, and then click Next. Click Finish to complete the printer software installation.
Page 62: Setting Up The Printer To Fax
Setting up the printer to fax Note: Fax capabilities may not be available on all printer models. The following connection methods may not be applicable in all countries or regions. CAUTION—SHOCK HAZARD: Do not use the fax feature during a lightning storm. Do not set up this product or make any electrical or cabling connections, such as the fax feature, power cord, or telephone, during a lightning storm.
Page 63: Using An Rj11 Adapter
Using an RJ11 adapter Country/region • • United Kingdom Italy • • Ireland Sweden • • Finland Netherlands • • Norway France • • Denmark Portugal To connect your printer to an answering machine, telephone, or other telecommunications equipment, use the telephone line adapter included in the box with the printer in some countries or regions.
Page 64 Connect your telecommunications equipment directly to the EXT port on the back of the printer. Warning—Potential Damage: Do not touch cables or the printer in the area shown while actively sending or receiving a fax. Country/region • • Saudi Arabia Israel •...
Page 65 To connect a telephone, an answering machine, or other telecommunications equipment to the printer: Remove the plug from the back of the printer. Connect your telecommunications equipment directly to the EXT port on the back of the printer. Note: Once this plug is removed, any country- or region-specific equipment that you connect to the printer by way of the adapter, as shown, will not function properly.
Page 66: Connecting Directly To A Telephone Wall Jack In Germany
There is a plug installed in the EXT port of the printer. This plug is necessary for the proper functioning of the printer. Note: Do not remove the plug. If you remove it, other telecommunications devices in your home (such as telephones or answering machines) may not work.
Page 67: Connecting To A Telephone
If you would like to use the same line for both fax and telephone communication, connect a second telephone line (not provided) between the telephone and the F slot of an active telephone wall jack. If you would like to use the same line for recording messages on your answering machine, connect a second telephone line (not provided) between the answering machine and the other N slot of the telephone wall jack.
Page 68: Connecting To An Answering Machine
Connect one telephone cord to the LINE port of the printer, and then plug it into an active telephone wall jack. Remove the protective plug from the EXT port of the printer. Connect the other telephone cord to a telephone, and then plug it into the EXT port of the printer.
Page 69 Connect one telephone cord into the LINE port of the printer, and then plug it into an active telephone wall jack. Remove the protective plug from the EXT port of the printer. Connect a second telephone cord from the telephone to the answering machine. Additional printer setup...
Page 70: Connecting To A Computer With A Modem
Connect a third telephone cord from the answering machine to the EXT port of the printer. Connecting to a computer with a modem Connect the printer to a computer with a modem to send faxes from the software program. Note: Setup steps may vary depending on your country or region. Make sure you have the following: •...
Page 71: Setting The Outgoing Fax Name And Number
Connect a second telephone cord from the telephone to the computer modem. Connect a third telephone cord from the computer modem to the EXT port of the printer. Setting the outgoing fax name and number To have the designated fax name and fax number printed on outgoing faxes: Type the printer IP address into the address field of your Web browser.
Page 72: Setting The Date And Time
Setting the date and time You can set the date and time so that they are printed on every fax you send. If there is a power failure, then you may have to reset the date and time. To set the date and time: Type the printer IP address into the address field of your Web browser.
Page 73: Loading Paper And Specialty Media
Loading paper and specialty media This section explains how to load the 250-, 500-, and 2000-sheet trays, and the multipurpose feeder. It also includes information about paper orientation, setting the Paper Size and Paper Type, and linking and unlinking trays. Setting the Paper Size and Paper Type The Paper Size setting is determined by the position of the paper guides in the tray for all trays except the multipurpose feeder.
Page 74: Loading The Standard Or Optional 250-Sheet Or 550-Sheet Tray
Touch Submit to save your selection. Submitting Selection appears, followed by the Paper menu. Touch to return to the home screen. Loading the standard or optional 250-sheet or 550-sheet tray Although the 250-sheet tray and the 550-sheet tray are different in appearance, they require the same process for loading paper.
Page 75 Unlock the length guide, squeeze the length guide tab inward as shown, and slide the guide to the correct position for the paper size being loaded. Notes: • Use the size indicators on the bottom of the tray to help position the guides. •...
Page 76 Without an optional StapleSmart II Finisher With an optional StapleSmart II Finisher Single-sided printing Single-sided printing Duplex (two-sided) printing Duplex (two-sided) printing Note: Notice the maximum fill line on the side of the tray which indicates the maximum height for loading paper. Do not overload the tray.
Page 77: Loading The 2000-Sheet Tray
Insert the tray. If a different type of paper was loaded than the type previously loaded in the tray, then change the Paper Type setting for the tray from the printer control panel. Loading the 2000-sheet tray Pull the tray out. Pull up and slide the width guide to the correct position for the paper size being loaded.
Page 78 Unlock the length guide. Push the length guide release latch to raise the length guide, slide the guide to the correct position for the paper size being loaded, and then lock the guide. Loading paper and specialty media...
Page 79 Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface. Load the paper stack: • Print side facedown for single-sided printing • Print side faceup for duplex printing Note: Paper must be loaded differently in the trays if an optional StapleSmart II Finisher is installed.
Page 80 Without an optional StapleSmart II Finisher With an optional StapleSmart II Finisher Duplex (two-sided) printing Duplex (two-sided) printing Note: Notice the maximum fill line on the side of the tray which indicates the maximum height for loading paper. Do not overload the tray. Insert the tray.
Page 81: Loading The Multipurpose Feeder
Loading the multipurpose feeder Pull down the multipurpose feeder door. Pull out the extension until it is fully extended. Slide the width guide to the far right. Loading paper and specialty media...
Page 82 Flex the sheets of paper or specialty media back and forth to loosen them, and then fan them. Do not fold or crease them. Straighten the edges on a level surface. Paper Envelopes Transparencies* * Avoid touching the print side of transparencies. Be careful not to scratch them. Load the paper or specialty media.
Page 83: Loading The Envelope Feeder
Without an optional StapleSmart Finisher With an optional StapleSmart Finisher Duplex (two-sided) printing Duplex (two-sided) printing Notes: • Do not exceed the maximum stack height by forcing paper under the stack height limiter. • Do not load or close a tray while a job is printing. •...
Page 84 Lift the envelope weight back toward the printer. Slide the width guide to the right. Prepare the envelopes for loading. Flex the envelopes back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface.
Page 85: Linking And Unlinking Trays
Note: Do not exceed the maximum stack height by forcing paper under the stack height limiter. Adjust the width guide to lightly touch the edge of the paper stack. Lower the envelope weight to touch the paper stack. From the printer control panel, set the Paper Size and Paper Type. Linking and unlinking trays Linking trays Tray linking is useful for large print jobs or multiple copies.
Page 86: Assigning A Custom Paper Type Name
Assigning a custom paper type name Assign a custom paper type name to a tray when linking or unlinking the tray. Make sure the printer is on and Ready appears. From the home screen, touch Touch Paper Menu. Touch Paper Size/Type. Touch the paper type arrows for the desired tray until the correct custom type appears.
Page 87: Paper And Specialty Media Guidelines
Paper and specialty media guidelines Paper guidelines Selecting the correct paper or specialty media reduces printing problems. For the best print quality, try a sample of the paper or specialty media before buying large quantities. Paper characteristics The following paper characteristics affect print quality and reliability. Consider these characteristics when evaluating new paper stock.
Page 88: Unacceptable Paper
Fiber content Most high-quality xerographic paper is made from 100% chemically treated pulped wood. This content provides the paper with a high degree of stability resulting in fewer paper feeding problems and better print quality. Paper containing fibers such as cotton can negatively affect paper handling. For detailed information on paper with recycled fiber content, see “Using recycled paper and other office papers”...
Page 89: Using Recycled Paper And Other Office Papers
Preprinted papers such as letterhead must be able to withstand temperatures up to 230°C (446°F) without melting or releasing hazardous emissions. Using recycled paper and other office papers Recycled office paper produced specifically for use in laser (electrophotographic) printers may be used in your printer. However, no blanket statement can be made that all recycled paper will feed well.
Page 90: Supported Paper Sizes, Types, And Weights
Supported paper sizes, types, and weights The following tables provide information on standard and optional paper sources and the types of paper they support. Note: For an unlisted paper size, configure a Universal Paper Size. Paper sizes supported by the printer Paper size Dimensions 250- or...
Page 91 Paper size Dimensions 250- or Optional Multipurpose Duplex unit 550-sheet 2000-sheet feeder trays tray (standard or optional) 138 x 210 mm Universal (5.5 x 8.3 in.) up to 216 x 356 mm (8.5 x 14 in.) 70 x 127 mm (2.8 x 5 in.) up to 216 x 356 mm (8.5 x 14 in.)
Page 92: Paper Types And Weights Supported By The Printer
Paper types and weights supported by the printer The printer engine supports 60–176 g/m (16–47 lb) paper weights. The duplex unit supports 63–170 g/m (17–45 lb) paper weights. Paper type 250- or 550-sheet Optional Multipurpose Duplex unit trays (standard or 2000-sheet tray feeder optional)
Page 93 Standard exit bin Optional hardware (350 or 550 Output Expander 4-Bin Mailbox StapleSmart II sheets) (550 sheets) or High Finisher (400 sheets) Capacity Output (500 sheets) Stacker (1850 sheets) Paper • Plain • Bond • Colored • Custom • Letterhead •...
Page 94: Copying
Copying Scanner glass Use the ADF for multiple-page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). Making copies Making a quick copy Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF.
Page 95: Copying Using The Scanner Glass
Change the copy settings as needed. Touch Copy It. Copying using the scanner glass Place an original document facedown on the scanner glass in the upper left corner. On the home screen, touch Copy, or use the keypad to enter the number of copies. The copy screen appears.
Page 96: Copying To Letterhead
Touch the arrows until Transparency appears. Touch Transparency, and then touch Continue. Touch Copy It. Copying to letterhead Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF.
Page 97: Making Copies Using Paper From A Selected Tray
Making copies using paper from a selected tray During the copy process, you can select the tray that contains the paper type of choice. For example, if specialty media is located in the multipurpose feeder, and you want to make copies on that media: Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.
Page 98: Copying On Both Sides Of The Paper (Duplexing)
Example 2: Copying to a single paper size The printer has one paper tray, loaded with letter-size paper. A document that contains letter- and legal-size pages needs to be copied. Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF.
Page 99: Adjusting Copy Quality
From the Scale area, touch the arrows to enlarge or reduce your copies. Touching “Copy to” or “Copy from” after setting Scale manually changes the scale value back to Auto. Touch Copy It. Adjusting copy quality Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF.
Page 100: Placing Separator Sheets Between Copies
Touch Off if you do not want your copies collated. Touch Copy It. Placing separator sheets between copies Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF.
Page 101: Creating A Custom Job (Job Build)
Touch Done. Touch Copy It. Creating a custom job (job build) The custom job or job build is used to combine one or more sets of original documents into a single copy job. Each set may be scanned using different job parameters. When a copy job is submitted and Custom Job is enabled, the scanner scans the first set of original documents using the supplied parameters, and then it scans the next set with the same or different parameters.
Page 102: Job Interrupt
Job interrupt Job interrupt pauses the current print job and lets you print copies. Note: The Job Interrupt setting must be On for this feature to function. Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF.
Page 103: Canceling A Copy Job
Touch the button containing the overlay you want to use. Touch Done. Touch Copy It. Canceling a copy job Canceling a copy job while the document is in the ADF When the ADF begins processing a document, the scanning screen appears. To cancel the copy job, touch Cancel Job on the touch screen.
Page 104: Scale
• If the type or size of paper that you want to copy onto is not loaded in one of the trays, touch Manual Feeder, and manually send the paper through the multipurpose feeder. • When “Copy to” is set to Auto Size Match, each copy matches the size of the original document. If a matching paper size is not in one of the trays, the printer scales each copy to fit loaded paper.
Page 105: Margin Shift
Paper Saver This option lets you print two or more sheets of an original document together on the same page. Paper Saver is also called N-up printing. The N stands for Number. For example, 2-up would print two pages of your document on a single page, and 4-up would print four pages of your document on a single page.
Page 106: Save As Shortcut
• Photograph—Use this setting when copying an original document that is a high-quality photograph or inkjet print. • Printed Image—Use this setting when copying halftone photographs, documents printed on a laser printer, or pages from a magazine or newspaper. Advanced Duplex This option controls whether the documents are one-sided or two-sided, what orientation your original documents have, and how your documents are bound.
Page 107: E-Mailing
E-mailing Scanner glass Use the ADF for multiple-page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). You can use the printer to e-mail scanned documents to one or more recipients. There are three ways to send an e-mail from the printer.
Page 108: Configuring The E-Mail Settings
Configuring the e-mail settings Type the printer IP address into the address field of your Web browser. Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP address in the TCP/IP section.
Page 109: E-Mailing A Document
E-mailing a document Sending an e-mail using the touch screen Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF.
Page 110: Customizing E-Mail Settings
Customizing e-mail settings Adding e-mail subject and message information Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF.
Page 111: Canceling An E-Mail
• JPEG—Creates and attaches a separate file for each page of your original document, viewable by most Web browsers and graphics programs • XPS—Creates a single XML Paper Specification (XPS) file with multiple pages, viewable using an Internet Explorer-hosted viewer and the .NET Framework, or by downloading a third party standalone viewer Touch E-mail It.
Page 112: E-Mail Message
E-mail Message This option lets you enter a message that will be sent with your scanned attachment. Resolution Adjusts the output quality of your e-mail. Increasing the image resolution increases the e-mail file size and the time needed to scan your original document. Image resolution can be decreased to reduce the e-mail file size. Send As This option sets the output (PDF, TIFF, JPEG or XPS) for the scanned image.
Page 113: Faxing
Faxing Note: Fax capabilities may not be available on all printer models. Scanner glass Use the ADF for multiple-page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings).
Page 114: Sending A Fax Using The Computer
Sending a fax using the computer Faxing from a computer lets you send electronic documents without leaving your desk. This gives you the flexibility of faxing documents directly from software programs. Note: In order to perform this function from your computer, you must use the PostScript printer driver for your printer. From your software program, click File Print.
Page 115: Creating A Fax Destination Shortcut Using The Touch Screen
Creating a fax destination shortcut using the touch screen Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF.
Page 116: Customizing Fax Settings
Using the virtual keyboard, type the name or part of the name of the person whose fax number you want to find. (Do not attempt to search for multiple names at the same time.) Touch Search. Touch the name to add it to the “Fax to” list. Repeat steps 4 through 7 to enter additional addresses.
Page 117: Sending A Fax At A Scheduled Time
Sending a fax at a scheduled time Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF.
Page 118: Canceling An Outgoing Fax
Click the Block No Name Fax option. This option blocks all incoming faxes that have a private caller ID or no fax station name. In the Banned Fax List field, enter the phone numbers or fax station names of specific fax callers you want to block.
Page 119: Sides (Duplex)
• Photograph—Tells the scanner to pay extra attention to graphics and pictures. This setting increases the time it takes to scan, but emphasizes a reproduction of the full dynamic range of tones in the original document. This increases the amount of information saved. •...
Page 120: Improving Fax Quality
Improving fax quality Question When should I use Text mode? • Use Text mode when text preservation is the main goal of the fax, and preserving images copied from the original document is not a concern. • Text mode is recommended for faxing receipts, carbon copy forms, and documents that contain only text or fine line art.
Page 121: Forwarding A Fax
Forwarding a fax This option lets you print and forward received faxes to a fax number, e-mail address, FTP site, or LDSS. Type the printer IP address into the address field of your Web browser. Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP address in the TCP/IP section.
Page 122: Scanning To An Ftp Address
Scanning to an FTP address Scanner glass Use the ADF for multiple-page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). The scanner lets you scan documents directly to a File Transfer Protocol (FTP) server. Only one FTP address may be sent to the server at a time.
Page 123: Scanning To An Ftp Address Using A Shortcut Number
Scanning to an FTP address using a shortcut number Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF.
Page 124: Creating An Ftp Shortcut Using The Touch Screen
Enter a shortcut number. If you enter a number that is already in use, then you are prompted to select another number. Click Add. Creating an FTP shortcut using the touch screen On the home screen, touch FTP. Type the address of the FTP site. Touch Save as Shortcut.
Page 125: Send As
Send As This option sets the output (PDF, TIFF, JPEG or XPS) for the scanned image. • PDF—Creates a single file with multiple pages, viewable with Adobe Reader. Adobe Reader is provided free by Adobe at www.adobe.com. • Secure PDF—Creates an encrypted PDF file that protects the file contents from unauthorized access •...
Page 126: Improving Ftp Quality
• Edge Erase—Eliminates smudges or information around the edges of a document. You can choose to eliminate an equal area around all four sides of the paper, or pick a particular edge. Edge Erase will erase whatever is within the area selected, leaving nothing on that portion of the scan. •...
Page 127: Scanning To A Computer Or Flash Drive
Scanning to a computer or flash drive Scanner glass Use the ADF for multiple-page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). The scanner lets you scan documents directly to a computer or a flash drive. The computer does not have to be directly connected to the printer for you to receive Scan to PC images.
Page 128: Scanning To A Flash Drive
A shortcut number was automatically assigned when you clicked Submit. You can use this shortcut number when you are ready to scan your documents. Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF.
Page 129: Format Type
Format Type This option sets the output (PDF, JPEG, TIFF, SECURE PDF, or XPS) for the scanned image. • PDF—Creates a single file with multiple pages, viewable with Adobe Reader. Adobe Reader is provided free by Adobe at www.adobe.com. • JPEG—Creates and attaches a separate file for each page of your original document, viewable by most Web browsers and graphics programs •...
Page 130: Resolution
Resolution This option adjusts the output quality of your file. Increasing the image resolution increases the file size and the time needed to scan your original document. Image resolution can be decreased to reduce the file size. Advanced Imaging This option lets you adjust Background Removal, Contrast, Shadow Detail, Sharpness, and Color Dropout before you scan the document.
Page 131: Printing
Printing This chapter covers printing, printer reports, and job cancelation. Selection and handling of paper and specialty media can affect how reliably documents print. For more information, see “Avoiding jams” on page 138 and “Storing paper” on page 87. Printing a document Load paper into a tray or feeder.
Page 132: Tips On Using Transparencies
• Page orientation is important when printing on letterhead. For information on how to load letterhead, see: – “Loading the standard or optional 250-sheet or 550-sheet tray” on page 72 – “Loading the 2000-sheet tray” on page 75 – “Loading the multipurpose feeder” on page 79 Tips on using transparencies Print samples on the transparencies being considered for use before buying large quantities.
Page 133: Tips On Using Labels
Tips on using labels Print samples on the labels being considered for use before buying large quantities. Note: Single-sided paper labels designed for laser printers are supported for occasional use: no more than 20 pages of labels a month. Vinyl, pharmacy, and dual-web labels are not supported. When printing on labels: •...
Page 134: Printing Confidential And Other Held Jobs
Printing confidential and other held jobs Holding jobs in the printer When sending a job to the printer, you can specify that you want the printer to hold the job in memory until you start the job from the printer control panel. All print jobs that can be initiated by the user at the printer are called held jobs.
Page 135: Printing Confidential And Other Held Jobs From A Macintosh Computer
Touch your user name. Note: A maximum of 500 results can be displayed for held jobs. If your name does not appear, touch the down arrow until your name appears, or touch Search Held Jobs if there are a large number of held jobs in the printer. Touch Confidential Jobs.
Page 136: Printing From A Flash Drive
Printing from a flash drive A USB port is located on the printer control panel. Insert a flash drive to print supported file types. Supported file types include: .pdf, .gif, .jpeg, .jpg, .bmp, .png, .tiff, .tif, .pcx, and .dcx. Many flash drives are tested and approved for use with the printer. Notes: •...
Page 137: Printing Information Pages
Touch the arrows if you want to increase the number of printed copies. Touch Print. Note: Do not remove the flash drive from the USB port until the document has finished printing. If you leave the flash drive in the printer after leaving the initial USB menu screen, then you can still print .pdf files from the flash drive as held jobs.
Page 138: Canceling A Print Job From The Computer
Canceling a print job from the computer To cancel a print job, do one of the following: For Windows users In Windows Vista: Click Click Control Panel. Click Hardware and Sound. Click Printers. Double-click the printer icon. Select the job to cancel. From the keyboard, press Delete.
Page 139 From the printer window, select the job to cancel. From the icon bar at the top of the window, click the Delete icon. Printing...
Page 140: Clearing Jams
Clearing jams Jam error messages appear on the control panel display and include the area of the printer where the jam occurred. When there is more than one jam, the number of jammed pages is displayed. Avoiding jams The following hints can help you avoid jams. Paper tray recommendations •...
Page 141: Understanding Jam Numbers And Locations
Understanding jam numbers and locations When a jam occurs, a message indicating the jam location appears. Open doors and covers and remove trays to access jam locations. To resolve any paper jam message, you must clear all jammed paper from the paper path. The following table lists the jams that can occur and the location of each jam: 6,7,8 Jam numbers Area...
Page 142 Push the release latch, and then open the front cover. Lift and pull the print cartridge out of the printer. Warning—Potential Damage: Do not touch the photoconductor drum on the underside of the cartridge. Use the cartridge handle whenever you are holding the cartridge. Clearing jams...
Page 143: 202 Paper Jam
Place the print cartridge aside. Warning—Potential Damage: Do not leave the cartridge exposed to light for extended periods. Warning—Potential Damage: The jammed paper may be covered with unfused toner which can stain garments and skin. Remove the jammed paper. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching.
Page 144: 230-239 Paper Jams
230–239 paper jams Touch Status/Supplies to identify the location of the jam. Pull the standard tray out. Pull down the bottom rear door. Push the tab down. Remove the jammed paper. Close the bottom rear door. Insert the standard tray. Touch Continue.
Page 145: Paper Jams
240–249 paper jams Touch Status/Supplies to identify the location of the jam. Pull the standard tray out. Remove any jammed paper, and then close the tray. Touch Continue. If the jam message persists, then pull out any optional trays. Remove the jammed paper, and then insert the trays. Touch Continue.
Page 146: 250 Paper Jam
250 paper jam Touch Status/Supplies to identify the location of the jam. Remove the paper from the multipurpose feeder. Flex the sheets of paper back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface.
Page 147: 260 Paper Jam
260 paper jam Touch Status/Supplies to identify the location of the jam. The envelope feeder feeds envelopes from the bottom of the stack; the bottom envelope will be the one that is jammed. Lift the envelope weight. Remove all envelopes. If the jammed envelope has entered the printer and cannot be pulled out, then lift the envelope feeder up and then out of the printer, and then set it aside.
Page 148: 283 Staple Jams
283 staple jams Touch Status/Supplies to identify the location of the jam. Press the latch to open the stapler door. Pull the latch of the staple cartridge holder down, and then pull the holder out of the printer. Clearing jams...
Page 149 Use the metal tab to lift the staple guard, and then remove any loose staples. Close the staple guard. Press down on the staple guard until it snaps into place. Clearing jams...
Page 150: 290-294 Paper Jams
Push the cartridge holder firmly back into the stapler unit until the cartridge holder clicks into place. Close the stapler door. 290–294 paper jams Remove all original documents from the ADF. Open the ADF cover, and then remove any jammed paper. Close the ADF cover.
Page 151 Open the bottom ADF door, and then remove any jammed pages. Close the bottom ADF door and scanner cover. Touch Restart Job. Clearing jams...
Page 152: Understanding Printer Menus
Understanding printer menus Menus list A number of menus are available to make it easy for you to change printer settings. To access the menus, touch on the home screen. Paper Menu Reports Network/Ports Default Source Menu Settings Page Active NIC Paper Size/Type Device Statistics Standard Network...
Page 153: Paper Menu
Paper menu Default Source menu Menu item Description Default Source Sets a default paper source for all print jobs Tray <x> Notes: MP Feeder • Tray 1 (standard tray) is the factory default setting. Envelope Feeder • Only an installed paper source will appear as a menu setting. Manual Paper •...
Page 154 Menu item Description Tray <x> Type Specifies the type of paper loaded in each tray Plain Paper Notes: Card Stock • Plain Paper is the factory default setting for Tray 1. Custom Type <x> Transparency is the factory default setting for all other trays. Recycled •...
Page 155 Menu item Description MP Feeder Type Specifies the type of paper loaded in the multipurpose feeder Plain Paper Notes: Card Stock • From the Paper menu, Configure MP must be set to Cassette in order Transparency for MP Feeder Type to appear as a menu item. Recycled •...
Page 156: Configure Mp Menu
Menu item Description Manual Paper Type Specifies the type of paper being manually loaded Plain Paper Note: Plain Paper is the factory default setting. Card Stock Transparency Recycled Bond Letterhead Preprinted Colored Paper Light Paper Heavy Paper Rough/Cotton Paper Custom Type <x> Manual Envelope Size Specifies the size of the envelope being manually loaded 7 3/4 Envelope...
Page 157: Envelope Enhance
Envelope Enhance The envelope conditioner significantly reduces the wrinkling of some envelopes. Menu item Description Envelope Enhance Enables or disables the envelope conditioner Notes: 1 (Least) • The factory default setting is 5. • If noise reduction is more important than wrinkle reduction, then decrease the setting.
Page 158 Menu item Description Recycled Texture Specifies the relative texture of the recycled paper loaded in a specific tray Smooth Note: Normal is the factory default setting. Normal Rough Bond Texture Specifies the relative texture of the paper loaded in a specific tray Smooth Note: Rough is the factory default setting.
Page 159: Paper Weight Menu
Menu item Description Custom <x> Texture Specifies the relative texture of the custom paper loaded in a specific tray Smooth Note: Normal is the factory default setting. Normal Rough Paper Weight menu Menu item Description Plain Weight Specifies the relative weight of the paper loaded in a specific tray Light Note: Normal is the factory default setting.
Page 160: Paper Loading Menu
Menu item Description Preprinted Weight Specifies the relative weight of the paper loaded in a specific tray Light Note: Normal is the factory default setting. Normal Heavy Colored Weight Specifies the relative weight of the paper loaded in a specific tray Light Note: Normal is the factory default setting.
Page 161: Custom Types Menu
Menu item Description Letterhead Loading Determines whether 2-sided printing occurs for all jobs that specify Letterhead as the paper type Duplex Note: Off is the factory default setting. Preprinted Loading Determines whether 2-sided printing occurs for all jobs that specify Preprinted as the paper type Duplex Note: Off is the factory default setting.
Page 162: Custom Names Menu
Menu item Description Recycled Specifies a paper type when the Recycled setting is selected in other menus Paper Notes: Card Stock • Paper is the factory default setting. Transparency • The custom media type must be supported by the selected tray or multipurpose feeder Envelope in order to print from that source.
Page 163: Universal Setup Menu
Universal Setup menu These menu items are used to specify the height, width, and feed direction of the Universal Paper Size. The Universal Paper Size is a user-defined paper size setting. It is listed with the other paper size settings and includes similar options, such as support for duplex printing and printing multiple pages on one sheet.
Page 164: Reports Menu
Menu Item Description Configure Bins Specifies configuration options for output bins Mailbox Notes: Link • Mailbox is the factory default setting. Mail Overflow • The Mailbox setting treats each bin as a separate Link Optional mailbox. Type Assignment • The Link setting links together all available output bins.
Page 165: Print Fonts
Menu item Description Device Statistics Prints a report containing printer statistics such as supply information and details about printed pages Network Setup Page Prints a report containing information about the network printer settings, such as the TCP/IP address information Note: This menu item appears only for network printers or printers connected to print servers.
Page 166: Network/Ports Menu
Menu item Description Print Directory Prints a list of all the resources stored on an optional flash memory card or printer hard disk Notes: • Job Buffer Size must be set to 100%. • The optional flash memory or printer hard disk must be installed correctly and working properly.
Page 167 Menu item Description PS SmartSwitch Sets the printer to automatically switch to PS emulation when a print job requires it, regardless of the default printer language Notes: • On is the factory default setting. • When the Off setting is used, the printer does not examine incoming data. •...
Page 168: Smtp Setup Menu
Menu item Description Mac Binary PS Sets the printer to process Macintosh binary PostScript print jobs Notes: • Auto is the factory default setting. Auto • The Off setting filters print jobs using the standard protocol. • The On setting processes raw binary PostScript print jobs. Std Network Setup For descriptions and settings of the network setup menus, see the following: Reports or Network Reports...
Page 169: Network Reports Menu
Menu item Description SMTP Server Authentication Specifies the type of user authentication required for scan to e-mail privileges No authentication required Login / Plain Note: “No authentication required” is the factory default setting. CRAM-MD5 Digest-MD5 NTLM Kerberos 5 Device-Initiated E-mail Specifies server information None Notes:...
Page 170: Job Timeout
Network/Ports Standard Network or Network <x> Std Network Setup or Net <x> Setup Network Card Menu item Description View Card Status Lets you view the connection status of the Network Card Connected Disconnected View Card Speed Lets you view the speed of a currently active network card Network Address Lets you view the network addresses Job Timeout...
Page 171: Ipv6 Menu
Menu item Description Enable DHCP Specifies the DHCP address and parameter assignment setting Enable RARP Specifies the RARP address assignment setting Note: On is the factory default setting. Enable BOOTP Specifies the BOOTP address assignment setting Note: On is the factory default setting. AutoIP Specifies the Zero Configuration Networking setting Note: Yes is the factory default setting.
Page 172: Wireless Menu
Menu item Description Enable DHCPv6 Enables DHCPv6 in the printer Note: On is the factory default setting. Wireless menu Use the following menu items to view or configure the wireless internal print server settings. Note: This menu is available only for models connected to a wireless network. This menu is available from the Network/Ports menu: Network/Ports Network <x>...
Page 173: Netware Menu
Menu item Description View Address Shows the assigned AppleTalk address Note: The address can be changed only from the Embedded Web Server. Set Zone Provides a list of AppleTalk zones available on the network <list of zones available on the Note: The default setting is the default zone for the network.
Page 174: Standard Usb Menu
Network/Ports Standard Network or Network <x> Std Network Setup or Net <x> Setup LexLink menu Menu item Description Activate Activates LexLink support Note: Off is the factory default setting. View Nickname Lets you view the assigned LexLink nickname Note: The LexLink nickname can be changed only from the Embedded Web Server.
Page 175 Menu item Description USB Buffer Sets the size of the USB input buffer Disabled Notes: Auto • Auto is the factory default setting. 3K to <maximum size • The Disabled setting turns off job buffering. Any jobs already buffered on allowed>...
Page 176: Parallel Menu
Parallel <x> menu This menu appears only if an optional parallel card is installed. Menu item Description PCL SmartSwitch Sets the printer to automatically switch to PCL emulation when a print job received through a parallel port requires it, regardless of the default printer language Notes: •...
Page 177 Menu item Description Job Buffering Temporarily stores jobs on the printer hard disk before printing Notes: • Off is the factory default setting. Auto • The Off setting does not buffer print jobs to the printer hard disk. • The On setting buffers jobs on the printer hard disk. •...
Page 178: Serial Menu
Menu item Description Parallel With ENA Sets the network address, netmask, or gateway information for an external print server that is attached to the printer using a parallel cable. ENA Address ENA Netmask Note: This menu item is available only if the printer is attached to an external print server through a parallel port.
Page 179: Job Buffering
Menu item Description Serial Buffer Sets the size of the serial input buffer Disabled Notes: Auto • Auto is the factory default setting. 3K to <maximum size • The Disabled setting turns off job buffering. Any jobs already buffered on allowed>...
Page 180 Menu item Description Baud Specifies the rate at which data can be received through the serial port 1200 Notes: 2400 • 9600 is the factory default setting. 4800 • 138200, 172800, 230400, and 345600 baud rates are displayed only in the 9600 Standard Serial menu.
Page 181: Security Menu
Security menu Miscellaneous menu Menu item Description Panel Logins Limits the number and time frames of failed login attempts from the printer control panel before all users are locked out Login failures Failure time frame Notes: Lockout time • “Login failures” specifies the number of failed login attempts before users Login timeout are locked out.
Page 182: Confidential Print Menu
Confidential Print menu Menu item Description Max Invalid PIN Limits the number of times an invalid PIN can be entered Notes: 2–10 • Off is the default setting. • This menu item appears only if a printer hard disk is installed. •...
Page 183 Menu item Description Manual Wiping Disk Wiping erases only print job data that is not currently in use by the file system from the printer hard disk. All permanent data on the printer hard disk Start now is preserved, such as downloaded fonts, macros, and held jobs. Do not start now Manual Wiping overwrites all disk space that has been used to hold data from a print job that has been processed (i.e.
Page 184: Security Audit Log Menu
Menu item Description Scheduled Method Disk Wiping erases only print job data that is not currently in use by the file system from the printer hard disk. All permanent data on the printer hard disk Single pass is preserved, such as downloaded fonts, macros, and held jobs. Multiple pass Both manual and scheduled wiping allow the file system to reuse marked disk space without first having to wipe it.
Page 185: Settings Menu
Menu item Description Observe DST Note: On is the factory default setting and uses the applicable Daylight Saving Time associated with the Time Zone setting. Enable NTP Enables Network Time Protocol, which synchronizes the clocks of devices on a network Note: On is the factory default setting.
Page 186: Quiet Mode
Menu item Description Eco-Mode Minimizes the use of energy, paper, or specialty media Notes: Energy • Off is the factory default setting. Off resets the printer to Energy/Paper its factory default settings. Paper • The Energy setting minimizes the power used by the printer.
Page 187 Menu item Description Keyboard Specifies a language and custom key information for the printer control panel keyboard. The additional tabs enable Keyboard Type access to accent marks and symbols from the printer control English panel keyboard. Francais Francais Canadien Deutsch Italiano Espanol Dansk...
Page 188: Displayed Information
Menu item Description Displayed Information Specifies what is displayed on the upper left and right corners of the home screen Left side For the Left side and Right side options, choose from the Right side following options: Custom Text <x> None <text entry>...
Page 189 Menu item Description Home screen customization Additional buttons can be added to the Home screen, and default buttons can be removed. Change Language Available selections for each button are: Copy Display Copy Shortcuts Do Not Display Fax Shortcuts E-mail E-mail Shortcuts FTP Shortcuts Search Held Jobs Held Jobs...
Page 190 Menu item Description Output Lighting Sets the amount of light from the standard bin or an optional output bin Standard Bin LED Normal/Standby Mode Notes: Bright • In Normal/Standby Mode, the factory default is Bright. • In Power Saver Mode, the factory default is Dim. Power Saver Bright Output Option Bin LEDs...
Page 191 Menu item Description Contact Name Specifies a contact name for the printer Note: The contact name will be stored on the Embedded Web Server. Location Specifies the location of the printer Note: The location will be stored on the Embedded Web Server. Alarms Sets an alarm to sound when the printer requires operator intervention...
Page 192 Menu item Description Timeouts Sets the amount of time in seconds the printer waits to receive an end-of-job message before canceling the remainder of the Print Timeout print job Disabled 1–255 Notes: • 90 seconds is the factory default setting. •...
Page 193: Factory Defaults
Menu item Description Factory Defaults Returns the printer settings to the factory default settings Do Not Restore Notes: Restore Now • Do Not Restore is the factory default setting. Do Not Restore keeps the user-defined settings. • Restore returns all printer settings to the factory default settings except Network/Ports menu settings.
Page 194: Print Page Borders
Menu item Description Paper Saver Sets two or four sheets of an original document together on the same page Note: Off is the factory default setting. 2 on 1 Portrait 2 on 1 Landscape 4 on 1 Portrait 4 on 1 Landscape Print Page Borders Specifies whether a border is printed around the edge of the page at the margins...
Page 195: Transparency Separators
Menu item Description Transparency Separators Places a sheet of paper between transparencies Note: On is the factory default setting. Separator Sheets Places a sheet of paper between pages, copies, or jobs based on the value selected None Between Copies Note: None is the factory default setting. Between Jobs Between Pages Separator Source...
Page 196 Menu item Description Header/Footer Specifies header/footer information for the middle of the page Top middle Notes: Top middle • Off is the factory default setting for Top middle. • “All pages” is the factory default setting for Print on. Date/Time Page number Bates number Custom text...
Page 197 Menu item Description Header/Footer Specifies header/footer information for the bottom middle of the page Bottom middle Notes: Bottom middle • Off is the factory default setting for Bottom middle. • “All pages” is the factory default setting for Print on. Date/Time Page number Bates number...
Page 198: Background Removal
Menu item Description Allow Save as Shortcut Lets you save custom copy settings as shortcuts Note: On is the factory default setting. Background Removal Adjusts the amount of background visible on a copy -4 to +4 Auto Center Lets you automatically center the copy on the page Note: Off is the factory default setting.
Page 199: Fax Settings Menu
Fax Settings menu Fax Mode (Analog Fax Setup) menu Analog Fax Setup mode sends the fax job by way of a telephone line. General Fax Settings Menu item Description Fax Cover Page Configures the fax cover page Fax Cover Page Note: Off is the factory default setting for all Fax Cover Page options.
Page 200: Fax Send Settings
Menu item Description Memory Use Defines the allocation of non-volatile memory between sending and receiving fax jobs All receive Mostly receive Notes: Equal • “All receive” specifies that all the memory is set to receive fax jobs. Mostly sent • “Mostly receive”...
Page 201: Dial Prefix
Menu item Description Original Size Specifies the paper size of the document that is being scanned Letter Note: Letter is the US factory default setting. A4 is the international factory Legal default setting. Executive Folio Statement Universal 4 x 6 in. 3 x 5 in.
Page 202: Automatic Redial
Menu item Description Automatic Redial Specifies the number of times the printer tries to send the fax to a specified number 0–9 Note: 5 is the factory default setting. Redial Frequency Specifies the number of minutes between redials 1–200 Behind a PABX Enables switchboard blind dialing without a dial tone Enable ECM Enables Error Correction Mode for fax jobs...
Page 203 Menu item Description Auto Center Lets you automatically center the fax on the page Note: Off is the factory default setting. Color Dropout Specifies which color to drop during faxing, and how much to increase or decrease the dropout Color Dropout None Notes: •...
Page 204: Fax Receive Settings
Fax Receive Settings Menu item Description Enable Fax Receive Allows fax jobs to be received by the printer Note: On is the factory default setting. Rings to Answer Specifies the number of rings before answering an incoming fax job 1–25 Note: 1 is the factory default setting.
Page 205 Menu item Description Block No Name Fax Enables blocking of incoming faxes sent from devices with no station ID specified Banned Fax List Enables the list of banned fax numbers stored in the printer Holding Faxes Enables fax holding all of the time or according to a set schedule Held Fax Mode Note: Off is the factory default setting.
Page 206 Menu item Description Log Output Bin Specifies the output bin where fax logs are printed Standard Bin Bin <x> Speaker Settings Menu item Description Speaker Mode Notes: Always Off • Always Off turns the speaker off. On until Connected • On until Connected is the factory default setting.
Page 207: Fax Resolution
Menu item Description Primary SMTP Gateway Specifies SMTP server port information Note: 25 is the default SMTP gateway port. Secondary SMTP Gateway Specifies SMTP server port information Note: 25 is the default SMTP gateway port. Image Format Specifies the image type for scan to fax PDF (.pdf) XPS (.xps) TIFF (.tif)
Page 208: E-Mail Settings Menu
Menu item Description Original Size Specifies the paper size of the document that is being scanned Letter Note: Letter is the US factory default setting. A4 is the international factory Legal default setting. Executive Folio Statement Universal 4 x 6 in. 3 x 5 in.
Page 209 Menu item Description E-mail Server Setup Sends a copy of the e-mail back to the creator of the e-mail Send me a copy Never appears On by default Off by default Always On E-mail Server Setup Specifies the maximum e-mail size in kilobytes Max e-mail size Note: E-mail above the specified size is not sent.
Page 210 Menu item Description Color Specifies whether a job prints in grayscale or color Gray Note: Gray is the factory default setting. Color Resolution Specifies how many dots per inch are scanned Note: 150 dpi is the factory default setting. Darkness Lightens or darkens the output 1–9 Note: 5 is the factory default setting.
Page 211: Scan Preview
Menu item Description JPEG Quality Sets the quality of a JPEG photo image in relation to file size and the quality of the image Best for content 5–90 Notes: • “Best for content” is the factory default setting. • 5 reduces the file size, but the quality of the image is lessened. •...
Page 212 Menu item Description Allow Save as Shortcut Lets you save e-mail addresses as shortcuts Notes: • Off is the factory default setting. • When set to Off, the Save as Shortcut button does not appear on the E-mail Destination screen. Background Removal Adjusts the amount of background visible on a scanned image -4 to +4...
Page 213: Ftp Settings Menu
Menu item Description Use cc:/bcc: Enables the use of the cc: and bcc: fields Note: Off is the factory default setting. FTP Settings menu Menu item Description Format Specifies the format of the FTP file PDF (.pdf) Note: PDF (.pdf) is the factory default setting. Secure PDF TIFF (.tif) JPEG (.jpg)
Page 214 Menu item Description Original Size Specifies the paper size of the document that is being scanned Letter Note: Letter is the US factory default setting. A4 is the international factory Legal default setting. Executive Folio Statement Universal 4 x 6 in. 3 x 5 in.
Page 215 Menu item Description Transmission Log Specifies whether the transmission log prints Print log Note: “Print log” is the factory default setting. Do not print log Print only for error Log Paper Source Specifies a paper source for FTP logs Tray <x> Note: Tray 1 is the factory default setting.
Page 216: Flash Drive Menu
Menu item Description Color Dropout Specifies which color to drop during scanning, and how much to increase or decrease the dropout Color Dropout None Notes: • None is the factory default setting for Color Dropout. Green • 128 is the factory default setting for each color threshold. Blue Default Red Threshold 0–255...
Page 217 Menu item Description PDF Version Sets the version of the PDF file that will be scanned to USB 1.2–1.6 Note: 1.5 is the factory default setting. Content Specifies the type of content that will be scanned to USB Text/Photo Notes: Photograph •...
Page 218 Menu item Description Original Size Specifies the paper size of the document that is being scanned Letter Note: Letter is the US factory default setting. A4 is the international factory Legal default setting. Executive Folio Statement Universal 4 x 6 in. 3 x 5 in.
Page 219 Menu item Description Use Multi-Page TIFF Provides a choice between single-page TIFF files and multiple-page TIFF files. For a multiple-page scan to USB job, either one TIFF file is created containing all the pages, or multiple TIFF files are created with one file for each page of the job.
Page 220 Menu item Description Negative Image Creates a negative image of the original document Note: Off is the factory default setting. Shadow Detail Adjusts the amount of shadow detail visible on a scanned image 0–4 Note: 0 is the factory default setting. Scan edge to edge Specifies whether the original document is scanned edge-to-edge Note: Off is the factory default setting.
Page 221 Menu item Description Orientation Specifies the orientation of the print job Auto Note: Auto is the factory default setting. Portrait Landscape N-up (pages/side) Specifies that multiple-page images be printed on one side of a sheet of paper. This is also referred to as Paper Saver. 2 Up Notes: 3 Up...
Page 222: Print Settings
Print Settings Setup menu Menu item Description Printer Language Sets the default printer language PCL Emulation Notes: PS Emulation • PCL emulation uses a PCL interpreter for processing print jobs. PostScript emulation uses a PS interpreter for processing print jobs. •...
Page 223: Job Accounting
Menu item Description Download Target Sets the storage location for downloads Notes: Flash • RAM is the factory default setting. Disk • Storing downloads in flash memory or on a printer hard disk places them in permanent storage. Downloads remain in flash memory or on the printer hard disk even when the printer is turned off.
Page 224: Finishing Menu
Menu item Description Print All Order Specifies the order in which held and confidential jobs are printed when Print All is selected Alphabetically Newest First Notes: Oldest First • Alphabetically is the factory default setting. • Print jobs always appear in alphabetical order on the printer control panel.
Page 225 Menu item Description Separator Sheets Specifies whether blank separator sheets are inserted None Notes: Between Copies • None is the factory default setting. Between Jobs • Between Copies inserts a blank sheet between each copy of a print job if Between Pages Collation is set to On.
Page 226: Quality Menu
Menu item Description Staple Job Specifies whether print jobs are stapled Notes: • This menu item is available only when the StapleSmart Finisher is installed. • Off is the factory default setting. Print jobs are not stapled. • Envelopes are not stapled. Offset Pages Stacks copies or print jobs into staggered sets in an output bin Notes:...
Page 227: Utilities Menu
Menu item Description Gray Correction Adjusts the gray value of printed output Auto Note: Auto is the factory default setting. Brightness Adjusts or darkens printed output and conserves toner -6 to +6 Notes: • 0 is the factory default setting. •...
Page 228: Pdf Menu
Menu item Description Job Acct Stat Prints a list of all stored job statistics or deletes the information from the printer hard disk Print Clear Notes: • A printer hard disk must be installed in the printer and operating properly for this menu item to be available.
Page 229: Postscript Menu
PostScript menu Menu item Description Print PS Error Prints a page containing the PostScript error Note: Off is the factory default setting. Font Priority Establishes the font search order Resident Notes: Flash/Disk • Resident is the factory default setting. • A formatted flash memory option card or printer hard disk must be installed in the printer and operating properly for this menu item to be available.
Page 230 Menu item Description Symbol Set Specifies the symbol set for each font name 10U PC-8 Notes: 12U PC-850 • 10U PC-8 is the US factory default setting. • 12U PC-850 is the international factory default setting. • A symbol set is a set of alphabetic and numeric characters, punctuation, and special symbols.
Page 231 Menu item Description PCL Emulation Settings Specifies whether the printer automatically performs a line feed after a carriage return control command Auto LF after CR Note: Off is the factory default setting. Tray Renumber Configures the printer to work with printer software or programs that use different source assignments for trays, drawers, and feeders Assign MP Feeder Notes:...
Page 232: Html Menu
HTML menu Menu item Description Font Name Intl CG Times Sets the default font for HTML documents Albertus MT Intl Courier Notes: Antique Olive Intl Univers • The Times font will be used in HTML documents that do not Apple Chancery Joanna MT specify a font.
Page 233: Image Menu
Menu item Description Backgrounds Specifies whether to print backgrounds on HTML documents Do Not Print Note: Print is the factory default setting. Print Image menu Menu item Description Auto Fit Selects the optimal paper size, scaling, and orientation Notes: • On is the factory default setting.
Page 234: Help Menu
Help menu The Help menu consists of Help pages that are stored in the printer as PDFs. They contain reference information about using the printer and performing tasks. You may select to print each one individually, or select Print all guides to print all of them at one time.
Page 235: Understanding Printer Messages
Understanding printer messages List of status and error messages Answering The printer is answering a fax call. Wait for the message to clear. Busy Wait for the message to clear. Call complete A fax call is completed. Wait for the message to clear. Change <src>...
Page 236: Close Door Or Insert Cartridge
Remove the tray. Contact Customer Support. • Touch Continue to clear the message and print without using the tray. Close door or insert cartridge The cartridge is missing or not installed correctly. Insert the cartridge and close all doors and covers. Close finisher side door Close the side door on the finisher.
Page 237: Fax Station Name Not Set Up
Fax partition inoperative. Contact system administrator. The fax partition appears to be corrupted. Try one or more of the following: • Touch Continue to clear the message. • Turn the printer off and then back on to reset the printer. If the message appears again, then contact your system support person.
Page 238: Install Envelope Feeder
Install bin <x> Try one or more of the following: • Install the specified bin: Turn the printer off. Unplug the power cord from the wall outlet. Install the specified bin. Connect the power cord to a properly grounded outlet. Restart the printer.
Page 239: Load Staples
Load <src> with <x> <src> is a tray or feeder, and <x> is a paper type or size. Try one or more of the following: • Load the specified paper in the tray. • Touch Continue to clear the message and continue printing. If the printer finds a tray that has the correct paper type and size, it feeds from that tray.
Page 240: No Dial Tone
No answer A fax number is dialed, but no connection is made. Wait for the message to clear. No dial tone The printer does not have a dial tone. Wait for the message to clear. Queued for sending The scanning process of a fax job completed, but the job is not sent yet because another fax job is being sent or received.
Page 241 Connect the power cord to a properly grounded outlet. Restart the printer. If the error occurs again: Turn the printer off. Unplug the power cord from the wall outlet. Remove the specified bins. Contact Customer Support. • Touch Continue to clear the message and print without using the specified bins. Reattach envelope feeder Try one or more of the following: •...
Page 242: Remove Paper From All Bins
If removing the paper does not clear the message, then touch Continue. Remove paper from all bins Remove the paper from all of the bins. The printer automatically senses paper removal and resumes printing. If removing the paper does not clear the message, then touch Continue. Remove paper from bin <x>...
Page 243: Scan Document Too Long
Scan Document Too Long The scan job exceeds the maximum number of pages. Touch Cancel Job to clear the message. Scanner ADF Cover Open The ADF cover is open. The message clears when the cover is closed. Scanner Jam Access Cover Open Close the bottom ADF door to clear the message.
Page 244: Replace Defective Cartridge
Unsupported USB device, please remove Remove the unrecognized USB device. Unsupported USB hub, please remove Remove the unrecognized USB hub. USB/USB <x> The printer is using a USB cable connection. The USB port is the active communication link. Waiting for redial The printer is waiting to redial the fax number.
Page 245: Insufficient Memory To Collate Job
37 Insufficient memory to collate job Try one or more of the following: • Touch Continue to print the portion of the job already stored and begin collating the rest of the print job. • Cancel the current print job. 37 Insufficient memory for Flash Memory Defragment operation Try one or more of the following: •...
Page 246: Ppds Font Error
Invalid region 50 PPDS font error Try one or more of the following: • Touch Continue to clear the message and continue printing. • The printer cannot find a requested font. From the PPDS menu, select Best Fit, and then select On. The printer will find a similar font and reformat the affected text.
Page 247: Standard Network Software Error
• Touch Continue to continue printing. • Turn the printer power off and then back on to reset the printer. 54 Standard network software error Try one or more of the following: • Touch Continue to continue printing. • Turn the printer off and then back on to reset the printer. •...
Page 248: Standard Usb Port Disabled
56 Standard USB port disabled Try one or more of the following: • Touch Continue to clear the message. The printer discards any data received through the USB port. • Make sure the USB Buffer menu item is not set to Disabled. 56 USB port <x>...
Page 249: Too Many Flash Options Installed
58 Too many flash options installed Turn the printer off. Unplug the power cord from the wall outlet. Remove the excess flash memory. Connect the power cord to a properly grounded outlet. Turn the printer back on. 58 Too many trays attached Turn the printer off.
Page 250: Disk Full
62 Disk full Try one or more of the following: • Touch Continue to clear the message and continue processing. • Delete fonts, macros, and other data stored on the printer hard disk. • Install a larger printer hard disk. 63 Unformatted disk Try one or more of the following: •...
Page 251: Replace All Originals If Restarting Job
293 Replace all originals if restarting job. The scanner was instructed to scan using the ADF but there is no paper in the ADF. Load paper in the ADF. Try one or more of the following: • Touch Continue if no scan job is active when the attendance message appears. This clears the message. •...
Page 252 1565 Emulation error, load emulation option The printer automatically clears the message in 30 seconds and then disables the download emulator on the firmware card. Understanding printer messages...
Page 253: Maintaining The Printer
Maintaining the printer Periodically, certain tasks are required to maintain optimum print quality. Cleaning the exterior of the printer Make sure that the printer is turned off and unplugged from the wall outlet. CAUTION—SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the printer, unplug the power cord from the wall outlet and disconnect all cables to the printer before proceeding.
Page 254: Adjusting Scanner Registration
Wipe the scanner glass until it is clean and dry. Wipe the white underside of the scanner cover until it is clean and dry. Open the bottom ADF door. Wipe the ADF scanner glass under the ADF door. Close the bottom ADF door. Wipe the scanner glass (flatbed) and backing material by moving the cloth or paper towel from side to side.
Page 255 To align the scanner glass (flatbed): Place the Quick Test page facedown on the scanner glass. Touch Copy Quick Test. The scanner prints a copy of the Quick Test page. Touch Flatbed. Use the copy of the Quick Test page to adjust the Left Margin and Top Margin settings. Touch Submit.
Page 256: Storing Supplies
Storing supplies Choose a cool, clean storage area for the printer supplies. Store supplies right side up in their original packing until you are ready to use them. Do not expose supplies to: • Direct sunlight • Temperatures above 35°C (95°F) •...
Page 257: Ordering Supplies
Ordering supplies To order supplies, contact the place where you purchased the printer. Note: All life estimates for printer supplies assume printing on letter- or A4-size plain paper. Ordering print cartridges When 88 Cartridge low appears or when the print becomes faded, you may be able to extend the life of the print cartridge: Remove the print cartridge.
Page 258: Moving The Printer To Another Location
• Turn the printer off using the power switch, and then unplug the power cord from the wall outlet. • Disconnect all cords and cables from the printer before moving it. • Lift the printer off of the optional drawer and set it aside instead of trying to lift the drawer and printer at the same time.
Page 259: Administrative Support
Administrative support Using the Embedded Web Server If the printer is installed on a network, the Embedded Web Server is available for a range of functions including: • Viewing a virtual display of the printer control panel • Checking the status of the printer supplies •...
Page 260: Viewing Reports
Viewing reports You can view some reports from the Embedded Web Server. These reports are useful for assessing the status of the printer, the network, and supplies. To view reports from a network printer: Type the printer IP address into the address field of your Web browser. Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP address in the TCP/IP section.
Page 261: Using The Printer Control Panel
Using the printer control panel Make sure the printer is on and Ready appears. On the home screen, touch Touch Settings. Touch General Settings. Touch the down arrow until Timeouts appears. Touch Timeouts. Touch the left or right arrow next to Power Saver Mode to decrease or increase the time the printer waits before entering Power Saver mode.
Page 262: Troubleshooting
Troubleshooting Solving basic printer problems If there are basic printer problems, or the printer is unresponsive, make sure: • The power cord is plugged into the printer and a properly grounded electrical outlet. • The electrical outlet is not turned off by any switch or breaker. •...
Page 263: Jobs Do Not Print
Jobs do not print These are possible solutions. Try one or more of the following: AKE SURE THE PRINTER IS READY TO PRINT Make sure Ready or Power Saver appears on the display before sending a job to print. HECK TO SEE IF THE STANDARD EXIT BIN IS FULL Remove the stack of paper from the standard exit bin.
Page 264: Job Takes Longer Than Expected To Print
AKE SURE THE PRINTER HAS SUFFICIENT MEMORY Free up additional printer memory by scrolling through the list of held jobs and deleting some of them. Job takes longer than expected to print These are possible solutions. Try one or more of the following: EDUCE THE COMPLEXITY OF THE PRINT JOB Eliminate the number and size of fonts, the number and complexity of images, and the number of pages in the job.
Page 265: Tray Linking Does Not Work
Tray linking does not work These are possible solutions. Try one or more of the following: OAD THE SAME SIZE AND TYPE OF PAPER • Load the same size and type of paper in each tray to be linked. • Move the paper guides to the correct positions for the paper size loaded in each tray.
Page 266: Solving Copy Problems
Touch Submit. Touch Solving copy problems Copier does not respond These are possible solutions. Try one or more of the following: HECK THE DISPLAY FOR ERROR MESSAGES Clear any error messages. HECK THE POWER Make sure the printer is plugged in, the power is on, and Ready appears. Scanner unit does not close Make sure there are no obstructions: Lift the scanner unit.
Page 267: Troubleshooting
HE TONER MAY BE LOW When 88 Cartridge low appears or when the print becomes faded, replace the print cartridge. HE SCANNER GLASS MAY BE DIRTY Clean the scanner glass with a clean, lint-free cloth dampened with water. For more information, see “Cleaning the scanner glass”...
Page 268: Partial Document Or Photo Copies
Partial document or photo copies These are possible solutions. Try one or more of the following: HECK THE DOCUMENT PLACEMENT Make sure the document or photo is loaded facedown on the scanner glass in the upper left corner. HECK THE PAPER SIZE SETTING Make sure the paper size setting matches the paper loaded in the tray: From the printer control panel, check the Paper Size setting from the Paper menu.
Page 269: Scanning Takes Too Long Or Freezes The Computer
Scanning takes too long or freezes the computer These are possible solutions. Try one or more of the following: THER SOFTWARE PROGRAMS MAY BE INTERFERING WITH SCANNING Close all programs not being used. HE SCAN RESOLUTION MAY BE SET TOO HIGH Select a lower scan resolution.
Page 270: Cannot Scan From A Computer
HECK THE PAPER SIZE SETTING Make sure the paper size setting matches the paper loaded in the tray: From the printer control panel, check the Paper Size setting from the Paper menu. Before sending the job to print, specify the correct size setting: •...
Page 271 HECK THE PRINTER CONNECTIONS Make sure the cable connections for the following hardware are secure, if applicable: • Telephone • Handset • Answering machine HECK THE TELEPHONE WALL JACK Plug a telephone into the wall jack. Listen for a dial tone. If you do not hear a dial tone, then plug a different telephone into the wall jack.
Page 272: Can Send But Not Receive Faxes
EMPORARILY DISABLE AITING Call Waiting can disrupt fax transmissions. Disable this feature before sending or receiving a fax. Call your telephone company to obtain the keypad sequence for temporarily disabling Call Waiting. OICE AIL SERVICE MAY BE INTERFERING WITH THE FAX TRANSMISSION Voice Mail offered through your local telephone company may disrupt fax transmissions.
Page 273: Can Receive But Not Send Faxes
Can receive but not send faxes These are possible solutions. Try one or more of the following: HE PRINTER IS NOT IN AX MODE On the home screen, touch Fax to put the printer in Fax mode. HE DOCUMENT IS NOT LOADED PROPERLY Load the original document faceup, short edge first into the ADF or facedown on the scanner glass in the upper left corner.
Page 274: Solving Option Problems
In the Max Speed box, click on one of the following: 2400 4800 9600 14400 33600 Click Submit. Solving option problems Option does not operate correctly or quits after it is installed These are possible solutions. Try one or more of the following: ESET THE PRINTER Turn the printer off, wait about 10 seconds, and then turn the printer on.
Page 275: 2000-Sheet Tray
ESET THE PRINTER Turn the printer off, wait about 10 seconds, and then turn the printer on. AKE SURE THE PAPER TRAY IS INSTALLED CORRECTLY If the paper tray is listed on the menu settings page, but paper jams when it enters or exits the tray, then it may not be properly installed.
Page 276: Output Options
AKE SURE THE ENVELOPE FEEDER IS INSTALLED CORRECTLY If the envelope feeder is listed on the menu settings page, but an envelope jams when it enters or exits the envelope feeder, then it may not be properly installed. Reinstall the envelope feeder. For more information, see the hardware setup documentation that came with the envelope feeder.
Page 277: Solving Paper Feed Problems
Solving paper feed problems Paper frequently jams These are possible solutions. Try one or more of the following: HECK THE PAPER Use recommended paper and specialty media. For more information, see the chapter about paper and specialty media guidelines. AKE SURE THERE IS NOT TOO MUCH PAPER IN THE PAPER TRAY Make sure the stack of paper you load does not exceed the maximum stack height indicated in the tray or on the multipurpose feeder.
Page 278: Solving Print Quality Problems
Touch Submit. Touch Solving print quality problems The information in the following topics may help you solve print quality problems. If these suggestions still do not correct the problem, contact Customer Support. You may have a printer part that requires adjustment or replacement. Isolating print quality problems To help isolate print quality problems, print the print quality test pages: Turn the printer off.
Page 279: Characters Have Jagged Or Uneven Edges
Characters have jagged or uneven edges These are possible solutions. Try one or more of the following: HECK THE PRINT QUALITY SETTINGS • Change the Print Resolution setting in the Quality menu to 600 dpi, 1200 Image Q, 1200 dpi, or 2400 Image Q. •...
Page 280: Gray Background
HECK THE PAPER TYPE SETTING Make sure the paper type setting matches the paper loaded in the tray: From the printer control panel, check the Paper Type setting from the Paper menu. Before sending the job to print, specify the correct type setting: •...
Page 281: Paper Curl
HECK THE PAPER SIZE SETTING Make sure the paper size setting matches the paper loaded in the tray: From the printer control panel, check the Paper Size setting from the Paper menu. Before sending the job to print, specify the correct size setting: •...
Page 282: Repeating Defects
HECK THE PAPER TYPE SETTING Make sure the paper type setting matches the paper loaded in the tray: From the printer control panel, check the Paper Type setting from the Paper menu. Before sending the job to print, specify the correct type setting: •...
Page 283: Skewed Print
Skewed print These are possible solutions. Try one or more of the following: HECK THE PAPER GUIDES Move the guides in the tray to the correct positions for the paper size loaded. HECK THE PAPER Make sure you are using paper that meets the printer specifications. Solid black or white streaks These are possible solutions.
Page 284: Print Is Too Light
Print is too light These are possible solutions. Try one or more of the following: HECK THE DARKNESS BRIGHTNESS AND CONTRAST SETTINGS The Toner Darkness setting is too light, the Brightness setting is too light, or the Contrast setting is too low. •...
Page 285: Print Is Too Dark
Print is too dark These are possible solutions. Try one or more of the following: HECK THE DARKNESS BRIGHTNESS AND CONTRAST SETTINGS The Toner Darkness setting is too dark, the Brightness setting is too dark, or the Contrast setting is too high. •...
Page 286: Solid Color Pages
Solid color pages These are possible solutions. Try one or more of the following: AKE SURE THE PRINT CARTRIDGE IS PROPERLY INSTALLED Remove the print cartridge and shake it from side to side to redistribute the toner, and then reinstall it. HE PRINT CARTRIDGE MAY BE DEFECTIVE OR LOW ON TONER Replace the used print cartridge with a new one.
Page 287: Toner Fog Or Background Shading Appears On The Page
Clear any paper you see. HERE IS TONER IN THE PAPER PATH Contact Customer Support. Toner fog or background shading appears on the page These are possible solutions. Try one or more of the following: HE PRINT CARTRIDGE MAY BE DEFECTIVE Replace the print cartridge.
Page 288: Toner Specks
Toner specks These are possible solutions. Try one or more of the following: HE PRINT CARTRIDGE MAY BE DEFECTIVE Replace the print cartridge. HERE IS TONER IN THE PAPER PATH Contact Customer Support. Transparency print quality is poor Try one or more of the following: HECK THE TRANSPARENCIES Use only transparencies recommended by the printer manufacturer.
Page 289: Check The Network Settings
HECK THE NETWORK SETTINGS Depending on the network settings, you may need to type https:// instead of http:// before the printer IP address to access the Embedded Web Server. For more information, see your system administrator. Contacting Customer Support When you call Customer Support, describe the problem you are experiencing, the message on the display, and the troubleshooting steps you have already taken to find a solution.
Page 290: Notices
Notices Product name: Monochrome Laser MFP Machine type: 7462 Model(s): 4548-n01, 4548-g01, 4548-n02, 4548-g02, 4566-dn1, 4566-gn1, 4566-dn2, 4566-gn2, 4567-dn1, 4567-gn1, 4567-mn1, 4567-n01, 4567-g01, 4567-dn2, 4567-gn2, 4567-n02, 4567-g02, 4567-dt1, 4567-gt1, 4567-t01, 4567-g91, 4567-dt2, 4567-gt2, 4567-t02, 4567-g92, 4568-fd1, 4568-gf1, 4568-f01, 4568-g81, 4568-fd2, 4568-gf2, 4568-f02, 4568-g82, 4568- sd1, 4568-gs1, 4568-s01, 4568-g71, 4568-sd2, 4568-gs2, 4568-s02, 4568-g72, 4568-bd1, 4568-gb1, 4568-b01, 4568- g61, 4568-bd2, 4568-gb2, 4568-b02, 4568-g62, 4568-tf1, 4568-aa1, 4568-tf2, 4568-aa2, 4568-ts1, 4568-bb1, 4568-ts2, 4568-bb2, 4568-tb1, 4568-cc1, 4568-tb2, 4568-cc2...
Page 291: Exposure To Radio Frequency Radiation
The FCC Class A limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications.
Page 292 The installer of this radio equipment must ensure that the antenna is located or pointed such that it does not emit RF fields in excess of Health Canada limits for the general population; consult Safety Code 6, obtainable from Health Canada's Web site www.hc-sc.gc.ca/rpb.
Page 293 This product satisfies the limits of EN 55022; safety requirements of EN 60950; radio spectrum requirements of ETSI EN 300 330-1 and ETSI EN 300 330-2; and the EMC requirements of EN 55024, ETSI EN 301 489-1 and ETSI EN 301 489-3.
Page 294: Noise Emission Levels
Polski Niniejszym Lexmark International, Inc. oświadcza, że niniejszy produkt jest zgodny z zasadniczymi wymogami oraz pozostałymi stosownymi postanowieniami Dyrektywy 1999/5/EC. Português A Lexmark International Inc. declara que este este produto está conforme com os requisitos essenciais e outras disposições da Diretiva 1999/5/CE. Slovensky Lexmark International, Inc.
Page 295 Product disposal Do not dispose of the printer or supplies in the same manner as normal household waste. Consult your local authorities for disposal and recycling options. Federal Communications Commission (FCC) compliance information statement This equipment complies with Part 68 of the FCC rules and the requirements adopted by the Administrative Council for Terminal Attachments (ACTA).
Page 296: Notice To Users Of The Canadian Telephone Network
Telephone companies report that electrical surges, typically lightning transients, are very destructive to customer terminal equipment connected to AC power sources. This has been identified as a major nationwide problem. It is recommended that the customer install an appropriate AC surge arrestor in the AC outlet to which this device is connected.
Page 297: Notice To Users Of The New Zealand Telephone Network
Notice to users of the New Zealand telephone network The following are special conditions for the Facsimile User Instructions. The grant of a telepermit for any item of terminal equipment indicates only that Telecom has accepted that the item complies with minimum conditions for connection to its network.
Page 298: Energy Star
Uso del prodotto in Svizzera Per questo prodotto è necessario un filtro toni Billing svizzero, da installare su tutte le linee che ricevono impulsi remoti in Svizzera. È necessario utilizzare il filtro toni Billing dal momento che gli impulsi remoti sono presenti su tutte le linee telefoniche in Svizzera.
Page 299: Power Saver
Mode Description Power consumption (Watts) Ready The product is waiting for a print job. 95 W Power Saver The product is in energy-saving mode. 21 W The product is plugged into a wall outlet, but the power switch is 110V = 0.15W, 220V = 1.25W turned off.
Page 300: Index
Index Numerics 550-sheet tray (standard or optional) 1565 Emulation error, load Bin Setup menu 161 loading 72 emulation option 250 brightness, adjusting 258 56 Parallel port <x> disabled 245 2000-sheet tray Busy 233 56 Serial port <x> disabled 245 loading 75 buttons, home screen 19 56 Standard parallel port 200–282.yy paper jam 248...
Page 301 configuring the e-mail using the scanner glass notice of low supply level 257 settings 106 (flatbed) 93 notice of paper jam 257 Connect <x>bps 234 Custom Bin Names menu 160 notice of paper needed 257 connecting fax Custom Names menu 160 notice that different paper is using RJ11 adapter 61 custom paper type...
Page 302 can send but not receive jams, clearing faxes 270 200 139 guidelines cannot send or receive a fax 268 201 139 card stock 131 received fax has poor print 202 141 envelopes 130 quality 271 230–239 142 labels 131 faxing 240–249 143 letterhead 129 canceling a fax job 116...
Page 303 memory card Setup 220 ordering supplies 255 installing 28 SMTP Setup menu 166 output file type troubleshooting 274 Standard Network 164 changing 108 Memory full, cannot print Standard USB 172 faxes 237 Substitute Size 155 menu settings page TCP/IP 168 paper printing 45 Universal Setup 161...
Page 304 print quality setting up in new location 256 56 Serial port <x> disabled 245 cleaning the scanner glass 251 shipping 256 56 Standard parallel port print quality test pages, printer control panel 18 disabled 245 printing 135 factory defaults, restoring 259 56 Standard USB port print quality troubleshooting printer hard disk...
Page 305 Insert staple cartridge 235 System busy, preparing resources recycled paper Insert Tray <x> 235 for job. 241 using 87 Install bin <x> 236 System busy, preparing resources reducing a copy 96 Install envelope feeder 236 for job. Deleting held job(s). 241 Remove packaging material, check Install tray <x>...
Page 306 scanner glass (flatbed) standard tray scanner unit does not close 264 copying using 93 loading 72 troubleshooting, display Scanner Jam Access Cover Standard USB menu 172 display is blank 260 Open 241 status of supplies, checking 254 display shows only scanning to a computer 125 storing diamonds 260...
Page 307 solid black streaks 281 viewing solid color pages 284 reports 258 solid white streaks 281 streaked vertical lines 284 toner fog or background Waiting for redial 242 shading 285 Windows toner rubs off 285 wireless network installation 48 toner specks 286 wired network setup troubleshooting, printer options using Windows 53...
Page 310 Printed in USA G510-7412-00...

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1880 1870 1860 Mt4548 Mt4566 Mt4567 ... Show all

InfoPrint 1850 User Manual

Safety Information

Learning about the Printer

Additional Printer Setup

Loading Paper and Specialty Media

Paper and Specialty Media Guidelines

Copying

E-Mailing

Faxing

Scanning to an FTP Address

Scanning to a Computer or Flash Drive

Printing

Clearing Jams

Understanding Printer Menus

Quick Links

Troubleshooting

Need help?

Questions and answers

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Summary of Contents for InfoPrint 1850