InfoPrint Color 1826 MT(4989) User Manual

Infoprint color 1826 mfp mt(4989)

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InfoPrint Color 1826 MFP

MT(4989)

User's Guide

G510-7212-00

Table of Contents

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Page 1 InfoPrint Color 1826 MFP MT(4989) User’s Guide G510-7212-00...
Page 3 InfoPrint Color 1826 MFP MT(4989) User’s Guide G510-7212-00...
Page 4: Table Of Contents
Contents Safety information................11 Learning about the printer.............13 Selecting a location for the printer..........................13 Printer configurations................................14 Basic functions of the scanner............................14 Understanding the ADF and scanner glass........................15 Understanding the printer control panel........................15 Additional printer setup..............21 Installing internal options..............................21 Available options .................................... 21 Installing a memory card ................................
Page 5 Paper and specialty media guide..........44 Paper guidelines..................................44 Paper characteristics..................................44 Unacceptable paper ..................................45 Selecting paper....................................45 Selecting preprinted forms and letterhead........................... 45 Storing paper..................................46 Supported paper sizes, types, and weights.......................46 Paper sizes supported by the printer ............................46 Paper types supported by the printer............................. 47 Paper types and weights supported by the printer ......................
Page 6 Customizing copy settings...............................62 Copying from one size to another............................62 Making copies using paper from a selected tray ........................ 63 Copying on both sides of the paper (duplexing) ........................ 63 Reducing or enlarging copies ..............................64 Making a copy lighter or darker ..............................64 Adjusting copy quality..................................
Page 7 Creating a fax destination shortcut using the Embedded Web Server............... 88 Creating a fax destination shortcut using the printer control panel ................89 Using shortcuts and the address book........................90 Using fax destination shortcuts..............................90 Using the address book................................90 Customizing fax settings..............................90 Changing the fax resolution ...............................
Page 8 242 paper jam..................................103 250 paper jam..................................104 290 paper jam..................................104 Understanding printer menus.............106 Menus list.....................................106 Supplies menu...................................107 Paper menu..................................107 Default Source menu...................................107 Size/Type menu.....................................108 Paper Texture menu ..................................110 Paper Weight menu ..................................112 Paper Loading menu ...................................113 Custom Types menu..................................114 Custom Scan Sizes menu ................................115 Universal Setup menu.................................115 Reports menu..................................116 Reports menu....................................116...
Page 9 Ordering toner cartridges................................161 Ordering imaging kits .................................161 Ordering a waste toner bottle..............................161 Replacing supplies................................161 Replacing the waste toner bottle ............................161 Replacing a black imaging kit ..............................164 Replacing a black and color imaging kit ..........................170 Replacing a toner cartridge...............................175 Replacing a developer unit ...............................177 Cleaning the exterior of the printer..........................183 Cleaning the scanner glass............................184 Moving the printer................................184...
Page 10 Checking an unresponsive scanner ............................194 Scan was not successful ................................195 Scanning takes too long or freezes the computer......................195 Poor scanned image quality ..............................195 Partial document or photo scans............................196 Cannot scan from a computer ..............................196 Solving fax problems...............................196 Caller ID is not shown..................................196 Cannot send or receive a fax..............................197 Can send but not receive faxes..............................198 Can receive but not send faxes..............................199...
Page 11 FAQ about color printing................................213 Embedded Web Server does not open........................216 Check the network connections .............................216 Check the network settings ..............................216 Contacting Customer Support.............................216 Notices....................217 Product information.................................217 Edition notice..................................217 Power consumption.................................225 Index....................227 Contents...
Page 13: Safety Information
Safety information Connect the power cord to a properly grounded electrical outlet that is near the product and easily accessible. Do not place or use this product near water or wet locations. CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure.
Page 14 Refer service or repairs, other than those described in the user documentation, to a professional service person. CAUTION—SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the printer, unplug the power cord from the wall outlet and disconnect all cables from the printer before proceeding. CAUTION—SHOCK HAZARD: Do not use the fax feature during a lightning storm.
Page 15: Learning About The Printer
Learning about the printer Selecting a location for the printer When selecting a location for the printer, leave enough room to open trays, covers, and doors. If you plan to install any options, leave enough room for them also. It is important to: Make sure airflow in the room meets the latest revision of the ASHRAE 62 standard.
Page 16: Printer Configurations
Printer configurations Basic models Printer control panel Automatic Document Feeder (ADF) Standard exit bin Top door latch Right side cover Standard 250-sheet tray (Tray 1) Manual feeder Optional 650-sheet duo drawer (Tray 2) Basic functions of the scanner The scanner provides copy, fax, and scan-to-network capability for workgroups. You can: Make quick copies, or change the settings on the printer control panel to perform specific copy jobs.
Page 17: Understanding The Adf And Scanner Glass
Understanding the ADF and scanner glass Automatic Document Feeder (ADF) Scanner glass Use the ADF for multiple-page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings).
Page 18: Understanding Printer Control Panel
Item Description Selections and settings Select a function such as Copy, Scan, Email, or Fax. Change default copy and scan settings such as the number of copies, duplex printing, copy options, and scaling. Use the address book when scanning to e-mail. Display area View scanning, copying, faxing, and printing options as well as status and error messages.
Page 19 Item Description Scale Press the Scale button to change the size of the copied document to fit onto the currently selected paper size. Options Press the Options button to change Original Size, Paper Source, Paper Saver, and Collate settings. Address Book Press to enter the address book.
Page 20 Item Description Menu Press to enter the administration menus. Display View scanning, copying, faxing, and printing options as well as status and error messages Note: The fax feature is not available on selected printer models. Stop/Cancel Press to stop all printer activity. Color start Press to copy or scan in color.
Page 21 Item Description Left arrow Press to scroll left. Indicator light Indicates the printer status: Off—The power is off. • Blinking green—The printer is warming up, processing data, or printing. • Solid green—The printer is on, but idle. • Blinking red—Operator intervention is needed. •...
Page 22 Item Description Keypad Enter numbers, letters, or symbols on the display. Front USB port Lets you scan to a flash drive or print supported file types Note: When a USB flash memory device is inserted into the printer, the printer can only scan to the USB device or print files from the USB device.
Page 23: Additional Printer Setup
Additional printer setup Installing internal options CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing.
Page 24 Warning—Potential Damage: System board electronic components are easily damaged by static electricity. Touch something metal on the printer before touching any system board electronic components or connectors. Additional printer setup...
Page 25 Use the illustration below to locate the connector. Warning—Potential Damage: System board electronic components are easily damaged by static electricity. Touch something metal on the printer before touching any system board electronic components or connectors. Flash memory or font card connector Memory card connector Additional printer setup...
Page 26 Open the memory card connector latches. Unpack the memory card. Note: Avoid touching the connection points along the edge of the card. Align the notches on the memory card with the ridges on the connector. Notches Ridges Push the memory card straight into the connector until it snaps into place. Additional printer setup...
Page 27: Installing A Flash Memory Or Font Card
Reinstall the system board cover. Installing a flash memory or font card CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing.
Page 28 Warning—Potential Damage: System board electronic components are easily damaged by static electricity. Touch something metal on the printer before touching any system board electronic components or connectors. Additional printer setup...
Page 29 Use the illustration below to locate the connector. Warning—Potential Damage: System board electronic components are easily damaged by static electricity. Touch something metal on the printer before touching any system board electronic components or connectors. Flash memory or font card connector Memory card connector Unpack the flash memory or font card.
Page 30 Holding the card by its sides, align the plastic pins on the card with the holes on the system board. This ensures the metal pins line up correctly as well. Plastic pins Metal pins Push the card firmly into place. Notes: The entire length of the connector on the card must touch and be flush against the system board.
Page 31: Installing Hardware Options
Reinstall the system board cover. Installing hardware options Installing a 650-sheet duo drawer The printer supports one optional drawer, which allows an additional 650 sheets of paper to be loaded. The drawer includes a multipurpose feeder. CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing.
Page 32 Attach the cover to the rear of the 650-sheet duo drawer. Align the printer with the 650-sheet duo drawer, and then lower the printer into place. CAUTION—POTENTIAL INJURY: The printer weight is great than 18 kg (40 lb) and requires two or more trained personnel to move it safely.
Page 33: Attaching Cables
Attaching cables Connect the printer to a computer or a network. For a local connection, use a USB cable. • For a network connection, use an Ethernet cable. • Notes: For fax connections, see “Initial fax setup” on page 73. •...
Page 34: Verifying Printer Setup
Verifying printer setup Once all hardware and software options are installed and the printer is turned on, verify that the printer is set up correctly by printing the following: Menu settings page—Use this page to verify that all printer options are installed correctly. A list of installed •...
Page 35: Setting Up The Printer Software
Setting up the printer software Installing printer software A printer driver is software that lets the computer communicate with the printer. The printer software is typically installed during the initial printer setup. If you need to install the software after setup, follow these instructions: For Windows users Close all open software programs.
Page 36: For Macintosh Users
Select the printer. Right-click the printer, and then select Properties. Click the Install Options tab. Under Available Options, add any installed hardware options. Click Apply. For Macintosh users In Mac OS X version 10.5 From the Apple menu, choose System Preferences. Click Print &...
Page 37: Loading Paper And Specialty Media
Loading paper and specialty media This section explains how to load the 250- and 550-sheet trays, the multipurpose feeder, and the manual slot. It also includes information about paper orientation, setting the Paper Size and Paper Type, and linking and unlinking trays. Linking and unlinking trays Linking trays Tray linking is useful for large print jobs or multiple copies.
Page 38: Setting The Paper Size And Paper Type
Press the arrow buttons until Custom Type <x> or another custom name appears, and then press Submitting changes appears, followed by Paper Menu. Press , and then press to return to the Ready state. Setting the Paper Size and Paper Type Note: Trays with matching Paper Size and Paper Type settings are automatically linked by the printer.
Page 39: Loading The Standard 250-Sheet Tray
Press the arrow buttons until Units of Measure appears, and then press Press the arrow buttons until the correct unit of measure appears, and then press Submitting changes appears, followed by the Universal Setup menu. Specify the paper height and width Defining a specific height and width measurement for the Universal paper size (in the portrait orientation) allows the printer to support the size, including support for standard features such as duplex printing and printing multiple pages on one sheet.
Page 40 Squeeze the length guide tab inward as shown, and slide the guide to the correct position for the paper size being loaded. Note: Use the size indicators on the bottom of the tray to help position the guide. If the paper is longer than letter-size paper, push the green tab at the back of the tray to elongate it. Flex the sheets back and forth to loosen them, and then fan them.
Page 41: Loading The Optional 650-Sheet Duo Drawer
Load the paper stack with the recommended print side faceup. Make sure the paper guides are secure against the edges of the paper. Note: Make sure that side guides are placed tightly against the edges of the paper so that the image is registered properly on the page.
Page 42: Using The Multipurpose Feeder
Length guide tabs Size indicators Width guide tabs Using the multipurpose feeder Push the multipurpose feeder latch to the left. Open the multipurpose feeder. Loading paper and specialty media...
Page 43 Grasp the extension, and pull it straight out until it is fully extended. Prepare the paper for loading. Flex sheets of paper back and forth to loosen them, and then fan them. Do not fold or crease the paper. • Straighten the edges on a level surface.
Page 44: Using The Manual Feeder
Width guide Size indicators Load the paper, and then adjust the width guide to lightly touch the edge of the paper stack. Load paper, card stock, and transparencies with the recommended print side facedown and the top edge • entering first. Load envelopes with the flap side up.
Page 45 When Load Manual <type> <size> appears, load the paper facedown into the manual feeder. Load envelopes with the flap side up. Notes: Align the long edge of the paper so that it is flush with the right side of the manual feeder. •...
Page 46: Paper And Specialty Media Guide
Paper and specialty media guide Paper guidelines Paper characteristics The following paper characteristics affect print quality and reliability. Consider these characteristics when evaluating new paper stock. Weight The printer can automatically feed paper weights from 60 to 176 g/m (16 to 47 lb bond) grain long. Paper lighter than 75 g/m (20 lb) might not be stiff enough to feed properly, causing jams.
Page 47: Unacceptable Paper
Fiber content Most high-quality xerographic paper is made from 100% chemically treated pulped wood. This content provides the paper with a high degree of stability resulting in fewer paper feeding problems and better print quality. Paper containing fibers such as cotton possesses characteristics that can negatively affect paper handling. Unacceptable paper The following paper types are not recommended for use with the printer: Chemically treated papers used to make copies without carbon paper, also known as carbonless papers,...
Page 48: Storing Paper
Storing paper Use these paper storage guidelines to help avoid jams and uneven print quality: For best results, store paper where the temperature is 21°C (70°F) and the relative humidity is 40%. Most label • manufacturers recommend printing in a temperature range of 18 to 24°C (65 to 75°F) with relative humidity between 40 and 60%.
Page 49: Paper Types Supported By The Printer
Paper size Dimensions 250-sheet 550-sheet Optional Manual Duplex Standard tray tray multipurpose feeder exit tray (standard) (optional) feeder Universal 148 x 210 mm (5.8 x 8.3 in.) up to 216 x 356 mm (8.5 x 14 in.) 76 x 127 mm (3 x 5 in.) up to 216 x 356 mm (8.5 x 14 in.)
Page 50: Paper Types And Weights Supported By The Printer
Paper type Standard Optional Optional Manual Duplex Standard 250-sheet 550-sheet multipurpose feeder exit bin tray (Tray 1) tray (Tray 2) feeder Envelopes Paper labels Paper types and weights supported by the printer Paper type Standard 250-sheet Optional 550-sheet Optional Manual feeder tray (Tray 1) tray (Tray 2) multipurpose feeder...
Page 51: Paper Capacities
Paper type Standard 250-sheet Optional 550-sheet Optional Manual feeder tray (Tray 1) tray (Tray 2) multipurpose feeder Card stock— Index Bristol— Index Bristol— Index Bristol— Index Bristol— maximum (grain 163 g/m (90 lb) 163 g/m (90 lb) 163 g/m (90 lb) 163 g/m (90 lb) short)
Page 52: Using Recycled Paper And Other Office Papers
Output capacity Paper type Standard 100-sheet output bin Paper 100 sheets Based on 75 g/m (20 lb) paper Capacity may vary depending on media specifications and the printer operating environment. Using recycled paper and other office papers Recycled office paper produced specifically for use in laser (electrophotographic) printers may be used in your printer. However, no blanket statement can be made that all recycled paper will feed well.
Page 53: Printing
Printing This chapter covers printing, printer reports, and job cancellation. Selection and handling of paper and specialty media can affect how reliably documents print. For more information, see "Avoiding jams" and "Storing print media." Printing a document Load paper into a tray or feeder. From the printer control panel Paper menu, set the Paper Type and Paper Size to match the loaded paper.
Page 54: Printing On Specialty Media
Printing on specialty media Tips on using letterhead Page orientation is important when printing on letterhead. Use the following table to determine which direction to load the letterhead: Source or process Print side and paper orientation Printed letterhead design is placed faceup. The top edge of the sheet with the logo Standard 250-sheet tray •...
Page 55: Tips On Using Transparencies
Source or process Print side and paper orientation Manual feeder (simplex printing) Preprinted letterhead design is placed facedown. The top edge of the sheet with the logo should enter the manual feeder first. Multipurpose feeder Manual feeder (duplex printing) Preprinted letterhead design is placed faceup. The top edge of the sheet with the logo should enter the manual feeder last.
Page 56: Tips On Using Paper Labels
When printing on envelopes: Feed envelopes from the manual feeder or optional multipurpose feeder. • Set the Paper Type to Envelope, and select the envelope size. • Use envelopes designed specifically for laser printers. Check with the manufacturer or vendor to ensure the •...
Page 57: Tips On Using Card Stock
If zone coating of the adhesive is not possible, remove a 1.6-mm (0.06-in.) strip on the leading and driver edge, • and use a non-oozing adhesive. Portrait orientation works best, especially when printing bar codes. • Tips on using card stock Card stock is heavy, single-ply specialty media.
Page 58 To print from a flash drive: Make sure the printer is on and Ready or Busy appears. Insert a flash drive into the USB port. Notes: If you insert the flash drive when the printer requires attention, such as when a jam has occurred, the printer •...
Page 59: Printing Photos From A Pictbridge-Enabled Digital Camera
Printing photos from a PictBridge-enabled digital camera You can connect a PictBridge-enabled digital camera to the printer, and use the buttons on the camera to select and print photos. Insert one end of the USB cable into the camera. Note: Use only the USB cable that came with your camera. Insert the other end of the USB cable into the USB port on the front of the printer.
Page 60: Printing A Directory List
Press the arrow buttons until Print Fonts appears, and then press Press the arrow buttons until PCL Fonts, PostScript Fonts, or PPDS Fonts appears, and then press After the font sample list prints, Ready appears. Printing a directory list A directory list shows the resources stored in flash memory or on the hard disk. Make sure the printer is on and Ready appears.
Page 61 Click Hardware and Sound. Click Printers. Double-click the printer icon. Select the job to cancel. From the keyboard, press Delete. In Windows XP: Click Start. From Printers and Faxes, double-click the printer icon. Select the job to cancel. From the keyboard, press Delete. From the Windows taskbar: When you send a job to print, a small printer icon appears in the right corner of the taskbar.
Page 62: Copying
Copying Scanner glass Use the ADF for multiple-page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). Making copies Making a quick copy Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF.
Page 63: Copying Using The Scanner Glass
Change the copy settings as needed. From the printer control panel, press for a black only copy or for a color copy. Copying using the scanner glass Place an original document facedown on the scanner glass in the upper left corner. From the printer control panel, press the Copy button, or use the keypad to enter the number of copies.
Page 64: Copying To Letterhead
Copying to letterhead Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF. Place these items on the scanner glass. If you are loading a document into the ADF, then adjust the paper guides.
Page 65: Making Copies Using Paper From A Selected Tray
If you placed the document on the scanner glass and have additional pages to copy, then place the next page on the scanner glass, and then press 1 on the numeric keypad. Otherwise, press 2 on the numeric keypad. Press to return to the Ready state.
Page 66: Reducing Or Enlarging Copies
Reducing or enlarging copies Copies can be reduced to 25% of the original document size or enlarged to 400% of the original document size. The factory default setting for Scale is Auto. If you leave Scale set to Auto, then the content of your original document will be scaled to fit the size of the paper onto which you are copying.
Page 67: Adjusting Copy Quality
Adjusting copy quality Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF. Place these items on the scanner glass. If you are loading a document into the ADF, then adjust the paper guides.
Page 68: Placing Separator Sheets Between Copies
Placing separator sheets between copies Type the printer IP address into the address field of your Web browser. Note: If you do not know the IP address of the printer, then print a network setup page and locate the address in the TCP/IP section.
Page 69: Canceling A Copy Job
Canceling a copy job A copy job can be canceled when the document is in the ADF, on the scanner glass, or while the document is printing. To cancel a copy job: From the printer control, panel press Stopping appears, followed by Cancel Job. Press to cancel the job.
Page 70: E-Mailing
E-mailing Scanner glass Use the ADF for multiple-page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). You can use the printer to e-mail scanned documents to one or more recipients. There are three ways to send and e-mail from the printer.
Page 71: Setting Up The Address Book
Setting up the address book Type the printer IP address into the address field of your Web browser. Note: If you do not know the IP address of the printer, then print a network setup page and locate the address in the TCP/IP section.
Page 72: Sending An E-Mail Using A Shortcut Number
From the printer control panel, press the Scan/Email button. Scan to E-mail appears. Press Search or Manual Entry appears. Note: If there are no entries in the address book, then Manual Entry appears. Press to search the address book or press the arrow buttons until Manual appears, and then press to select or enter an e-mail address.
Page 73: Sending An E-Mail Using The Address Book
Press , and then enter the recipient's shortcut number. Press 1 to enter another shortcut or press 2 to end the shortcut entry. After you press 2, Press Start To Begin appears. Press to send a black only e-mail or to send a color e-mail.
Page 74: Faxing
Faxing Scanner glass Use the ADF for multiple-page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). Getting the printer ready to fax The following connection methods may not be applicable in all countries or regions. CAUTION—SHOCK HAZARD: Do not use the fax feature during a lightning storm.
Page 75: Initial Fax Setup
Initial fax setup Many countries and regions require outgoing faxes to contain the following information in a margin at the top or bottom of each transmitted page, or on the first page of the transmission: station name (identification of the business, other entity, or individual sending the message) and station number (telephone number of the sending fax machine, business, other entity, or individual).
Page 76: Choosing A Fax Connection
When Station Number appears, enter the printer fax number. Press the button on the numeric keypad that corresponds with the number you want. Press the right arrow button to move to the next space, or wait a few seconds and the cursor will move to the next space.
Page 77: Connecting To An Analog Telephone Line
Equipment and service options Fax connection setup Connect through an adapter used in your area See “Connecting to an adapter for your country or region” on page 80. Connect to a computer with a modem See “Connecting to a computer with a modem” on page 84.
Page 78: Connecting To A Pbx Or Isdn System
If you subscribe to a DSL service, then contact the DSL provider to obtain a DSL filter and telephone cord, and then follow these steps to connect the equipment: Connect one end of the telephone cable that came with the printer to the LINE port on the back of the printer.
Page 79: Connecting To A Distinctive Ring Service
If you use a PBX or ISDN converter or terminal adapter, then follow these steps to connect the equipment: Connect one end of the telephone cable that came with the printer to the LINE port on the back of the printer. Connect the other end of the telephone cable to the port designated for fax and telephone use.
Page 80: Connecting A Telephone Or Answering Machine To The Same Telephone Line
Change the distinctive ring setting to match the setting you want the printer to answer. From the printer control panel, press Press the arrow buttons until Settings appears, and then press Press the arrow buttons until Fax Settings appears, and then press Press the arrow buttons until Distinctive Rings appears, and then press Press the arrow buttons until the desired ring tone appears, and then press Connecting a telephone or answering machine to the same...
Page 81 Warning—Potential Damage: Do not touch cables or the printer in the area shown while actively sending or receiving a fax. Faxing...
Page 82: Connecting To An Adapter For Your Country Or Region
Connecting to an adapter for your country or region The following countries or regions may require a special adapter to connect the telephone cable to the wall outlet. Country/region Austria New Zealand • • Cyprus Netherlands • • Denmark Norway •...
Page 83 Faxing...
Page 84 Connect the answering machine or telephone to the adapter Faxing...
Page 85 Austria, Germany, and Switzerland There is a plug installed in the EXT port of the printer. This plug is necessary for the proper functioning of the printer. Note: Do not remove the plug. If you remove it, then other telecommunications devices in your home (such as telephones or answering machines) may not work.
Page 86: Connecting To A Computer With A Modem
If you would like to use the same line for both fax and telephone communication, then connect a second telephone line (not provided) between the telephone and the F slot of an active analog telephone wall jack. If you would like to use the same line for recording messages on your answering machine, then connect a second telephone line (not provided) between the answering machine and the other N slot of the active analog telephone wall jack.
Page 87 Connect a telephone cord into the LINE port of the printer, and then plug it into an active telephone wall jack. Remove the protective plug from the EXT port of the printer. Connect a second telephone cord from the telephone to the computer modem. Faxing...
Page 88: Setting The Outgoing Fax Name And Number
Connect a third telephone cord from the computer modem to the EXT port of the printer. Setting the outgoing fax name and number To have the designated fax name and fax number printed on outgoing faxes: Type the printer IP address into the address field of your Web browser. Note: If you do not know the IP address of the printer, then print a network setup page and locate the address in the TCP/IP section.
Page 89: Turning Daylight Saving Time On Or Off
Turning daylight saving time on or off The printer can be set to automatically adjust for daylight saving time: Type the printer IP address into the address field of your Web browser. Note: If you do not know the IP address of the printer, then print a network setup page and locate the address in the TCP/IP section.
Page 90: Sending A Fax Using The Computer
Sending a fax using the computer Faxing from a computer lets you send electronic documents without leaving your desk. This gives you the flexibility of faxing documents directly from software programs. For Windows users From your software program, click File ª Print. From the Print window, select your printer, and then click Properties.
Page 91: Creating A Fax Destination Shortcut Using The Printer Control Panel
Click Manage Destinations. Note: A password may be required. If you do not have an ID and password, get one from your system support person. Click Fax Shortcut Setup. Type a unique name for the shortcut, and then enter the fax number. To create a multiple-number shortcut, enter the fax numbers for the group.
Page 92: Using Shortcuts And The Address Book
Using shortcuts and the address book Using fax destination shortcuts Fax destination shortcuts are just like the speed dial numbers on a telephone or fax machine. You can assign shortcut numbers when creating permanent fax destinations. Permanent fax destinations or speed dial numbers are created in the Manage Destinations link located under Settings on the Embedded Web Server.
Page 93: Making A Fax Lighter Or Darker
Press the arrow buttons until the resolution value you want appears, and then press Press to send a black only copy or to send a color copy. Making a fax lighter or darker Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF.
Page 94: Canceling An Outgoing Fax
Click Reports. Click Fax Settings. Click Fax Job Log or Fax Call Log. Canceling an outgoing fax A fax can be canceled when the document is in the ADF or on the scanner glass. To cancel a fax: From the printer control panel, press Stopping appears, and then Cancel Job appears.
Page 95: Resolution
Resolution This option increases how closely the scanner examines the document you want to fax. If you are faxing a photo, a drawing with fine lines, or a document with very small text, increase the Resolution setting. This will increase the amount of time required for the scan and will increase the quality of the fax output.
Page 96: Forwarding A Fax
In the Held Fax Mode box, click one of the following: • Always On • Manual • Scheduled • If you selected Scheduled, continue with the following steps. Otherwise, go to step 9. Click Fax Holding Schedule. In the action box, click Hold faxes. In the time box, click the time you want the held faxes released.
Page 97: Scanning To A Computer Or Usb Flash Memory Device
Scanning to a computer or USB flash memory device Scanner glass Use the ADF for multiple-page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings).
Page 98: Scanning To A Usb Flash Memory Device
A shortcut number was automatically assigned when you clicked Submit. Remember this shortcut number and use it when you are ready to scan your documents. Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF.
Page 99: Understanding Scan To Computer Options
Understanding scan to computer options Sides (Duplex) This option informs the printer if your original document is simplex (printed on one side) or duplex (printed on both sides). This lets the scanner know what needs to be scanned for inclusion in the document. Note: Duplex scanning is not available on selected printer models.
Page 100: Clearing Jams
Clearing jams Avoiding jams The following hints can help you avoid jams. Paper tray recommendations Make sure the paper lies flat in the tray. • Do not remove trays while the printer is printing. • Do not load trays, the multipurpose feeder, or the envelope feeder while the printer is printing. Load them prior •...
Page 101: Understanding Jam Numbers And Locations
Understanding jam numbers and locations When a jam occurs, a message indicating the jam location appears. The following illustration and table list the paper jams that can occur and the location of each jam. Open doors and covers, and remove trays to access jam locations. Jam number Jam location Instructions Standard 250-sheet tray and manual feeder...
Page 102: 200 Paper Jam
200 paper jam Grasp the handle, and pull the standard 250-sheet tray (Tray 1) and manual feeder out. Remove the jam. Note: Make sure all paper fragments are removed. Insert the tray. Press 201 paper jam Grasp the front door at the side handholds, and then pull it toward you to open it. CAUTION—HOT SURFACE: The inside of the printer might be hot.
Page 103: 202 Paper Jam
Remove the jammed paper. Notes: Make sure all paper fragments are removed. • There may be a second sheet jammed if 200.xx Paper Jam and 202.xx Paper Jam appear. • Close the front door. Press 202 paper jam Grasp the front door at the side handholds, and then pull it toward you to open it. CAUTION—HOT SURFACE: The inside of the printer might be hot.
Page 104 Grasp the green lever, and then pull the fuser cover toward you. Hold the fuser cover down, and then remove the jammed paper. The fuser cover closes when released. Note: Make sure all paper fragments are removed. Close the front door. Press Clearing jams...
Page 105: 230 Paper Jam
230 paper jam Grasp the front door at the side handholds, and then pull it toward you to open it. Remove the jam. Press 235 paper jam This jam occurs when the paper is too short for the duplex unit. Grasp the front door at the side handholds, and then pull it toward you to open it.
Page 106: Paper Jam
250 paper jam Push the lever in the multipurpose feeder to access the paper jammed. Remove the jam. Note: Make sure all paper fragments are removed. Insert the tray. Press 290 paper jam Remove all original documents from the ADF. Open the ADF cover, and then remove any jammed paper.
Page 107 Open the scanner cover, and then remove any jammed pages. Close the scanner cover. Press Clearing jams...
Page 108: Understanding Printer Menus
Understanding printer menus Menus list A number of menus are available to make it easy for you to change printer settings: These menus can be accessed from the printer control panel, Embedded Web Server, or the software application driver. Notes: Certain menus are not available on selected printer models.
Page 109: Supplies Menu
Supplies menu Menu item Description Cyan, Magenta, Yellow, or Black Toner Cartridges Shows the status of the toner cartridges Early Warning Note: 88 Replace <color> Cartridge indicates the cartridge is nearly empty, and print quality problems may result. Invalid Replace Missing or Defective Unsupported Imaging Kit...
Page 110: Size/Type Menu
Size/Type menu Menu item Description Tray <x> Size Specifies the paper size loaded in each tray Letter Notes: Legal Letter is the US factory default setting. A4 is the international factory • Executive default setting. Oficio (Mexico) If the same size and type of paper are in two trays and the Paper Size and •...
Page 111 Menu item Description Manual Paper Type Specifies the type of paper being manually loaded Plain Paper Note: Plain Paper is the factory default setting. Card Stock Transparency Recycled Glossy Bond Letterhead Preprinted Colored Paper Light Paper Heavy Paper Rough/Cotton Custom Type <x> MP Feeder Size Specifies the paper size loaded in the multipurpose feeder Letter...
Page 112: Paper Texture Menu
Menu item Description Manual Envelope Size Specifies the size of the envelope being manually loaded 10 Envelope Note: 10 Envelope is the US factory default setting. DL Envelope is the DL Envelope international factory default setting. C5 Envelope B5 Envelope Other Envelope 7 3/4 Envelope 9 Envelope...
Page 113 Menu item Description Bond Texture Specifies the relative texture of the paper loaded in a specific tray Smooth Note: Rough is the factory default setting. Normal Rough Envelope Texture Specifies the relative texture of the envelopes loaded in a specific tray Smooth Note: Normal is the factory default setting.
Page 114: Paper Weight Menu
Paper Weight menu Menu items Definition Plain Weight, Glossy Weight, Bond Weight, Letterhead Identifies the relative weight of the paper loaded Weight, Preprinted Weight, or Colored Weight in a specific tray Light Note: Normal is the factory default setting. Normal Heavy Transparency Weight Identifies the relative weight of the transparencies...
Page 115: Paper Loading Menu
Menu items Definition Rough/Cotton Paper Weight Identifies the relative weight of the rough/cotton paper loaded in a specific tray Normal Notes: Normal is the factory default setting. • Settings appear only if rough/cotton paper is • supported. Custom <x> Identifies the relative weight of the custom paper type loaded in a specific tray Light Normal...
Page 116: Custom Types Menu
Menu item Description Heavy Paper Loading Determines whether 2-sided printing occurs for all jobs that specify Heavy Paper as the paper type Duplex Note: Off is the factory default setting. Rough/Cotton Loading Determines whether 2-sided printing occurs for all jobs that specify Rough/Cotton as the paper type Duplex Note: Off is the factory default setting.
Page 117: Custom Scan Sizes Menu
Custom Scan Sizes menu Menu item Description ID Card Specifies a non-standard scan size. Width Notes: 1–14 inches (25–355.6 mm) 4.83 inches is the US factory default setting for Width. 123 millimeters is • Height the international factory default setting for Width. 1–14 inches (25–355.6 mm) 6.32 inches is the US factory default setting for Height.
Page 118: Reports Menu
Menu item Description Portrait Width Sets the portrait width 3–14.7 inches Notes: 76–360 mm If the width exceeds the maximum, the printer uses the maximum • width allowed. 8.5 inches is the US factory default setting. Inches can be increased •...
Page 119: Network/Ports
Menu item Description Profiles List Prints a list of profiles stored in the printer Print Fonts Prints a report of all the fonts available for the printer language currently set in the printer Print Defects Prints a repeating defects page used as a diagnostic tool for identifying print problems Note: Should be printed on letter- or A4-size paper.
Page 120: Wireless Menu
Menu item Description NPA Mode Sets the printer to perform the special processing required for bidirectional communication following the conventions defined by the NPA protocol Auto Notes: Auto is the factory default setting • Changing this setting from the printer control panel and then exiting the •...
Page 121: Usb Menu
Menu item Description Mode Lets you select a mode Infrastructure Notes: Ad hoc Infrastructure mode makes the printer wireless network accessible • through an access point. Ad hoc mode configures the printer for peer-to-peer wireless • networking. Compatibility Lets you select a setting that is compatible with your equipment 802.11n 802.11b/g 802.11b/g/n...
Page 122 Menu item Description USB Buffer Sets the size of the USB input buffer Disabled Notes: Auto Auto is the factory default setting. • Changing this setting from the printer control panel and then exiting the • menus causes the printer to restart. The menu selection is updated. Mac Binary PS Sets the printer to process Macintosh binary PostScript print jobs Notes:...
Page 123: Settings Menu
Settings menu General Settings menu Menu item Description Display Language Sets the language of the text appearing on the display English Note: All languages may not be available for all printers. Francais Deutsch Italiano Espanol Dansk Norsk Nederlands Svenska Portuguese Suomi Russian Polski...
Page 124: Date Format
Menu item Description Run Initial setup Instructs the printer to run the setup wizard Notes: Yes is the factory default setting. • After completing the setup wizard by selecting Done at the • Country select screen, the default setting becomes No. Paper Sizes Specifies the printer factory default measurements.
Page 125 Menu item Description Timeouts Sets the amount of time in seconds the printer waits to receive an end-of-job message before canceling the remainder of the print Print Timeout Disabled Notes: 1–255 90 seconds is the factory default setting. • When the timer expires, any partially printed page still in the •...
Page 126: Copy Settings Menu
Menu item Description Factory Defaults Returns the printer settings to the factory default settings Do Not Restore Notes: Restore Now Do Not Restore is the factory default setting. Do Not Restore • keeps the user-defined settings. Restore returns all printer settings to the factory default •...
Page 127 Menu item Description Print Page Borders Specifies whether a border is printed around the edge of the page at the margins Note: Off is the factory default setting. Collate Keeps the pages of a print job stacked in sequence when making multiple copies of the job Note: On is the factory default setting.
Page 128: Fax Settings Menu
Menu item Description Overlay Specifies overlay text that is printed on each page of the copy job Note: Off is the factory default setting. Confidential Copy Draft Urgent Custom Allow priority copies Allows interruption of a print job to copy a page or document Note: On is the factory default setting.
Page 129: Fax Send Settings
Menu item Description Enable Manual Fax Sets the printer to fax manually only, which requires a line splitter and a telephone hand set Notes: Off is the factory default setting. • Use a regular telephone to answer an incoming fax job and to dial a fax number. •...
Page 130 Menu item Description Original Size Specifies the paper size of the document that is being scanned Letter Note: Letter is the US factory default setting. A4 is the international factory default Legal setting. Executive Mixed Letter/Legal Folio Statement Oficio (Mexico) JIS B5 4 x 6 3 x 5...
Page 131 Menu item Description Behind a PABX Enables switchboard blind dialing without a dial tone Note: No is the factory default setting. Enable ECM Enables Error Correction Mode for fax jobs Note: Yes is the factory default setting. Enable Fax Scans Lets you send faxes by scanning at the printer Note: On is the factory default setting.
Page 132: Fax Receive Settings
Fax Receive Settings Menu item Description Enable Fax Receive Allows fax jobs to be received by the printer Note: On is the factory default setting. Rings to Answer Specifies the number of rings before answering an incoming fax job 1–25 Note: 3 is the factory default setting.
Page 133 Fax Log Settings Menu item Description Transmission Log Enables printing of a transmission log after each fax job Print log Note: Print log is the factory default setting. Do not print log Print only for error Receive Error Log Enables printing of a receive error log following a receive error Print Never Note: Print Never is the factory default setting.
Page 134: Flash Drive Menu
Distinctive Rings Menu item Description Single Ring Answers calls with a one-ring pattern Note: On is the factory default setting. Double Ring Answers calls with a double-ring pattern Note: On is the factory default setting. Triple Ring Triple Ring answers calls with a triple-ring pattern Note: On is the factory default setting.
Page 135 Menu item Description Color Specifies whether a job prints in grayscale or color Gray Note: Gray is the factory default setting. Color Resolution Specifies how many dots per inch are scanned Note: 150 dpi is the factory default setting. Darkness Lightens or darkens the output -4 to +4 Note: 0 is the factory default setting.
Page 136: Background Removal
Menu item Description JPEG Quality Text or Text/ Sets the quality of a JPEG text or text/photo image in relation to file size and the Photo quality of the image. 5–90 Notes: 75 is the factory default setting. • 5 reduces the file size, but the quality of the image is lessened. •...
Page 137: Print Settings
Menu item Description Sides (Duplex) Enables duplex (two-sided) printing 2 sided Note: 1 sided is the factory default setting. 1 sided Print Settings Setup menu Menu item Description Printer Language Determines which printer language the print server uses to send data to the printer PS Emulation PCL Emulation...
Page 138 Menu item Description Blank Pages Specifies whether blank pages are inserted in a print job Do Not Print Note: “Do Not Print” is the factory default setting. Print Collate Stacks the pages of a print job in sequence when printing multiple copies Notes: Off is the factory default setting.
Page 139: Quality Menu
Menu item Description N-Up Border Prints a border around each page image None Note: None is the factory default setting. Solid Quality menu Menu item Description Color Correction Adjusts the color output on the printed page Auto Notes: Auto is the factory default setting. Auto applies different color conversion tables •...
Page 140 Menu item Description RGB Contrast Adjusts contrast in color outputs 0–5 Notes: 0 is the factory default setting. • This menu item does not affect files that use CMYK color specifications. • RGB Saturation Adjusts saturation in color outputs 0–5 Notes: 0 is the factory default setting.
Page 141: Utilities Menu
Menu item Description Manual Color (CMYK) Customizes the CMYK color conversions. The values for each setting are: CMYK Image USCMYK CMYK Text EuroCMYK CMYK Graphics Vivid CMYK Notes: USCMYK is the US factory default setting • EuroCMYK is the International factory default setting •...
Page 142: Postscript Menu
PostScript menu Menu item Description Print PS Error Prints a page containing the PostScript error Note: Off is the factory default setting. Image Smoothing Enhances the contrast and sharpness of low-resolution images and smooths their color transitions Notes: Off is the factory default setting. •...
Page 143 Menu item Description PCL Emulation Settings Specifies the font pitch for scalable monospaced fonts Pitch Notes: 0.08–100 10 is the factory default setting. • Pitch refers to the number of fixed-space characters per inch (cpi). • Pitch can be increased or decreased in 0.01-cpi increments. •...
Page 144: Image Menu
Menu item Description Tray Renumber Configures the printer to work with printer software or programs that use different source assignments for trays, drawers, and feeders Assign MP Feeder Notes: None Off is the factory default setting. • 0–199 None is not an available selection. It is displayed only when it is selected •...
Page 145 Menu item Description Scaling Scales the image to fit the selected paper size Anchor Top Left Note: Best Fit is the factory default setting. Best Fit Anchor Center Fit Height/Width Fit Height Fit Width Orientation Sets the image orientation Portrait Note: Portrait is the factory default setting.
Page 146: Set Date And Time
Menu item Description Quality Determines which resolution, toner darkness, and color saver values the device uses when printing photos sent from a PictBridge-enabled device Normal Draft Notes: Fine Normal is the factory default setting. • If both the printer and the PictBridge-enabled camera have a value for this •...
Page 147 Menu item Description Time Zone (Europe and Specifies the time zone for the fax Africa) Note: * indicates that this value does not have pre-programmed Daylight Savings Azores (AZOT) Time Start and End times. Praia (CVT) * GMT (*) Dublin, Ireland London (BST) Western Europe Central Europe...
Page 148: Understanding Printer Messages
Understanding printer messages List of status and error messages Access USB after scan A USB drive was inserted into the printer while the printer was scanning. From the keypad, press 1 to open the drive after scanning, or press 2 to ignore the USB drive. Access USB now A USB drive was inserted into the printer while the printer was setting up a job (copy, fax, e-mail, or FTP) or while in the menus.
Page 149: Fax Failed
<color> Low Replace the toner cartridge, and then wait for the message to clear. Dialing A fax number is dialed. If the number is too long to fit on the screen, only the word Dialing appears. Wait for the message to clear. DO NOT TOUCH The printer is receiving a code to update a file.
Page 150: Invalid Engine Code
Invalid Engine Code The engine code is invalid. Contact Customer Support. Invalid Network Code The network code is invalid. Contact Customer Support. LADP connection error The LADP server information is present but the printer is unable to communicate with the server, or the communication ended before the return of the search results.
Page 151: No Dial Tone
Menus disabled The printer menus are disabled. The printer settings cannot be changed from the printer control panel. Contact your system support person for help. Note: When menus are disabled, it is still possible to cancel a print job. No analog phone line The analog phone line was not detected;...
Page 152: Reading Data
Printing error A job sent from a USB drive was not successfully received. Wait for the message to clear and then try sending the job again. Programming Code The printer is receiving a file that is a code update. Wait for the message to clear. Warning—Potential Damage: Do not turn the printer off while this message appears on the display.
Page 153: Replace Pc Kit
Replace <color> cartridge Replace the toner cartridge, and then press to clear the message and continue printing. Replace PC Kit This is the early warning message for the photoconductor kit. The printer continues printing unless the value for the Cartridge Alarm is changed from the printer control panel or set to On from the Supply Notifications Web page (located on the Embedded Web Server).
Page 154: Tray Missing
Tray <x> Missing Insert the specified tray into the printer. Unsupported USB device, please remove Remove the unrecognized USB device. Unsupported USB hub, please remove Remove the unrecognized USB hub. Unsupported Mode Remove the camera, and then change the mode to PictBridge. Reconnect the camera. USB drive disabled A USB drive was inserted into the printer, and the port is disabled.
Page 155: Short Paper
32.yy Replace Unsupported <color> Cartridge Replace the unsupported toner cartridge with a supported one. 34 Short paper The printer paper size setting did not match the length of the paper that entered the printer. Try one or more of the following: Press to clear the message and continue printing.
Page 156: Defective Flash Detected
Try one or more of the following: Press to clear the message and continue printing. • The printer cannot find the requested font. From the PPDS menu, select Best Fit, and then select On. The printer • will find a similar font and reformat the affected text. Press , and then press to cancel printing.
Page 157: Too Many Trays Attached
Try one or more of the following: Press to clear the message and continue printing. • Remove extra flash options: • Turn the printer off. Unplug the power cord from the wall outlet. Remove extra flash options. Connect the power cord to a properly grounded outlet. Turn the printer back on.
Page 158 200.yy Paper jam <area name> Clear the paper path. Press to clear the message and continue printing. 201.yy Paper jam <area name> Clear the paper path. Remove the jammed paper below the fuser. Press to clear the message and continue printing. 202.yy Paper jam <area name>...
Page 159: Paper Missing
250.yy Paper jam <area name> Clear the paper path. Open the front door, and then remove the jammed paper. Hold the fuser cover down, and then remove the jammed paper from inside the fuser. Close the fuser cover, and then close the front door. Press to clear the message and continue printing.
Page 160: Scanner Disabled
Adjust the ADF guides. From the printer control panel, press to start a black only job or to start a color job. 840.01 Scanner Disabled This message indicates that the scanner has been disabled by the system support person. 840.02 Scanner Auto Disabled This message indicates the printer identified a problem with the scanner and automatically disabled it.
Page 161 942.02 The yellow toner cartridge needs maintenance. Call for service. 943.02 The black toner cartridge needs maintenance. Call for service. 900–999 Service <message> Turn the printer off. Unplug the power cord from the wall outlet. Check all cable connections. Connect the power cord to a properly grounded outlet. Turn the printer back on.
Page 162: Maintaining The Printer
Maintaining the printer Periodically, certain tasks are required to maintain optimum print quality. Storing supplies Choose a cool, clean storage area for the printer supplies. Store supplies right side up in their original packing until you are ready to use them. Do not expose supplies to: Direct sunlight •...
Page 163: Ordering Supplies
If you need to print several copies, you can conserve supplies by printing the first copy and checking it for accuracy before printing the remaining copies. Ordering supplies To order supplies, contact the place where you purchased the printer. Warning—Potential Damage: Damage caused by the use of a supply or replacement item not produced by the manufacturer of this printer is not covered under warranty.
Page 164 Open the top door. Remove the right side cover. Maintaining the printer...
Page 165 Press the green levers on each side of the waste toner bottle, and then remove it. Place the waste toner bottle in the enclosed packaging. Insert the new waste toner bottle. Replace the right side cover. Maintaining the printer...
Page 166: Replacing A Black Imaging Kit
Close the top door. Close the front door. Replacing a black imaging kit Replace the black imaging kit when Imaging Kit appears. Grasp the front door at the side handholds, and then pull it toward you. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching.
Page 167 Open the top door. Remove the toner cartridges by lifting the handles, and then gently pulling away from the imaging kit. Remove the right side cover. Maintaining the printer...
Page 168 Press the green levers on each side of the waste toner bottle, and then remove it. Lift the blue levers on the imaging kit, and then pull it toward you. Press down on the blue levers, grasp the green handles on the sides, and then pull the imaging kit out. Warning—Potential Damage: Do not touch the underside of the imaging kit.
Page 169 Remove the yellow, cyan, and magenta developer units. Unpack the replacement black imaging kit. Leave the packaging on the black developer unit. Gently shake the black developer unit side to side. Remove the packaging from the black developer unit. Insert the black developer unit. Maintaining the printer...
Page 170 Replace the yellow, cyan, and magenta developer units. Note: Make sure each developer unit is inserted into a matching color slot. Place the used black imaging kit in the enclosed package. Align and insert the imaging kit. Rotate the blue levers down until the imaging kit drops into place. Maintaining the printer...
Page 171 Replace the waste toner bottle. Replace the right side cover. Replace the toner cartridges. Maintaining the printer...
Page 172: Replacing A Black And Color Imaging Kit
Close the top door. Close the front door. Replacing a black and color imaging kit Replace the black and color imaging kit when Imaging Kit appears. Grasp the front door at the side handholds, and then pull it toward you to open it. CAUTION—HOT SURFACE: The inside of the printer might be hot.
Page 173 Open the top door. Remove the toner cartridges by lifting the handles, and then gently pulling away from the imaging kit. Remove the right side cover. Maintaining the printer...
Page 174 Press the green levers on each side of the waste toner bottle, and remove it. Lift the blue levers on the imaging kit, and then pull it toward you. Press down on the blue levers, grasp the green handles on the sides, and then pull the imaging kit out. Warning—Potential Damage: Do not touch the underside of the imaging kit.
Page 175 Gently shake the yellow, cyan, magenta, and black developer units side to side. Remove the packaging from the yellow, cyan, magenta, and black developer units. Insert the yellow, cyan, magenta, and black developer units. Place the used black and color imaging kit in the enclosed package. Align and insert the imaging kit.
Page 176 Replace the waste toner bottle. Replace the right side cover. Replace the toner cartridges. Maintaining the printer...
Page 177: Replacing A Toner Cartridge
Close the top door. Close the front door. Replacing a toner cartridge Replace the specified toner cartridge (yellow, cyan, magenta, or black) when 88 Replace <color> Cartridge appears. The printer will not continue printing until the specified cartridge is replaced. Make sure the printer is on and Ready or 88 Replace <color>...
Page 178 Open the top door. Remove the toner cartridge by lifting the handle, and then gently pulling away from the imaging kit. Maintaining the printer...
Page 179: Replacing A Developer Unit
Align the new toner cartridge, and then press down until it is all the way into the slot. Close the top door. Replacing a developer unit Replace a developer unit when a print quality defect occurs or when damage occurs to the printer. Grasp the front door at the side handholds, and then pull it toward you to open it.
Page 180 Open the top door. Remove the toner cartridges by lifting the handles and then gently pulling away from the imaging kit. Maintaining the printer...
Page 181 Remove the right side cover. Press the green levers on each side of the waste toner bottle, and then remove it. Lift the blue levers on the imaging kit, and then pull it toward you. Maintaining the printer...
Page 182 Press down on the blue levers, grasp the handles on the sides, and then pull the imaging kit out. Warning—Potential Damage: Do not touch the underside of the imaging kit. This could damage the imaging kit. Remove the used developer unit. Place the used developer in the enclosed package.
Page 183 Insert the developer unit. Align and insert the imaging kit. Maintaining the printer...
Page 184 Replace the waste toner bottle. Replace the right side cover. Replace the toner cartridges. Maintaining the printer...
Page 185: Cleaning The Exterior Of The Printer
Close the top door. Close the front door. Cleaning the exterior of the printer Make sure that the printer is turned off and unplugged from the wall outlet. CAUTION—SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the printer, unplug the power cord from the wall outlet and disconnect all cables from the printer before proceeding.
Page 186: Cleaning The Scanner Glass
Cleaning the scanner glass Clean the scanner glass if you encounter print quality problems, such as streaks on copied or scanned images. Note: Clean both areas of the scanner glass and both white underside areas. Slightly dampen a soft, lint-free cloth or paper towel with water. Open the scanner cover.
Page 187: Moving The Printer To Another Location
Lift the printer off of the optional drawer and set it aside instead of trying to lift the drawer and printer at the • same time. Note: Use the handholds located on both sides of the printer to lift it off the optional drawer. Warning—Potential Damage: Damage to the printer caused by improper moving is not covered by the printer warranty.
Page 188: Administrative Support
Administrative support Restoring the factory default settings Menu settings marked with an asterisk (*) indicate the active settings. You can restore the original printer settings, often referred to as the factory default settings. Make sure the printer is on and Ready appears. From the printer control panel, press Press the arrow buttons until Settings appears, and then press Press the arrow buttons until General Settings appears, and then press...
Page 189: Using The Embedded Web Server
Using the Embedded Web Server If the printer is installed on a network, the Embedded Web Server is available for a range of functions: Configuring printer settings • Checking the status of the printer supplies • Configuring network settings • Viewing reports •...
Page 190 To view reports from a network printer: Type the printer IP address into the address field of your Web browser. Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP address in the TCP/IP section.
Page 191: Troubleshooting
Troubleshooting Solving basic printer problems If there are basic printer problems, or the printer is unresponsive, make sure: The power cord is plugged into the printer and a properly grounded electrical outlet. • The electrical outlet is not turned off by any switch or breaker. •...
Page 192: Jobs Do Not Print
Jobs do not print These are possible solutions. Try one or more of the following: AKE SURE THE PRINTER IS READY TO PRINT Make sure Ready or Power Saver appears on the display before sending a job to print. Press to return the printer to the Ready state.
Page 193: Job Prints From The Wrong Tray Or On The Wrong Paper
Press the arrow buttons until Page Protect appears, and then press Press the arrow buttons until Off appears, and then press Job prints from the wrong tray or on the wrong paper HECK THE APER YPE SETTING Make sure the Paper Type setting matches the paper loaded in the tray. Incorrect characters print Make sure the printer is not in Hex Trace mode.
Page 194: Unexpected Page Breaks Occur
Unexpected page breaks occur Increase the Print Timeout value: From the printer control panel, press Press the arrow buttons until Settings appears, and then press Press the arrow buttons until General Settings appears, and then press Press the arrow buttons until Timeouts appears, and then press Press the arrow buttons until Print Timeout appears, and then press Press the arrow buttons until the desired value appears, and then press Solving copy problems...
Page 195: Poor Copy Quality
Poor copy quality These are some examples of poor copy quality: Blank pages • Checkerboard pattern • Distorted graphics or pictures • Missing characters • Faded print • Dark print • Skewed lines • Smudges • Streaks • Unexpected characters •...
Page 196: Partial Document Or Photo Copies
ATTERNS MOIRÉ APPEAR IN THE OUTPUT From the printer control panel, press the Content button until the light comes on next to Text/Photo or Photo. • Rotate the original document on the scanner glass. • From the printer control panel, press the Scale button and adjust the setting. •...
Page 197: Scan Was Not Successful
Scan was not successful These are possible solutions. Try one or more of the following: HECK THE CABLE CONNECTIONS Make sure the network or USB cable is securely connected to the computer and the printer. N ERROR MAY HAVE OCCURRED IN THE PROGRAM Turn off and then restart the computer.
Page 198: Partial Document Or Photo Scans
Partial document or photo scans These are possible solutions. Try one or more of the following: HECK THE DOCUMENT PLACEMENT Make sure the document or photo is loaded facedown on the scanner glass in the upper left corner. HECK THE PAPER SIZE SETTING Make sure the paper size setting matches the paper loaded in the tray: From the printer control panel, check the Paper Size setting from the Paper menu.
Page 199: Cannot Send Or Receive A Fax
Cannot send or receive a fax These are possible solutions. Try one or more of the following: HECK THE DISPLAY FOR ERROR MESSAGES Clear any error messages. HECK THE POWER Make sure the printer is plugged in, the power is on, and Ready appears. HECK THE PRINTER CONNECTIONS Make sure the cable connections for the following hardware are secure, if applicable: Telephone...
Page 200: Can Send But Not Receive Faxes
EMPORARILY DISCONNECT OTHER EQUIPMENT To ensure the printer is working correctly, connect it directly to the telephone line. Disconnect any answering machines, computers with modems, or telephone line splitters. HECK FOR JAMS Clear any jams, and then make sure that Ready appears. EMPORARILY DISABLE AITING Call Waiting can disrupt fax transmissions.
Page 201: Can Receive But Not Send Faxes
HE TONER MAY BE LOW 88 <color> toner low appears when the toner is low. Can receive but not send faxes These are possible solutions. Try one or more of the following: AKE SURE THE PRINTER IS IN AX MODE From the printer control panel, press the Fax button to put the printer in Fax mode.
Page 202: Blocking Junk Faxes
Click Analog Fax Setup. In the Max Speed box, click on one of the following: 2400 4800 9600 14400 33600 Click Submit. Blocking junk faxes Type the printer IP address into the address field of your Web browser. Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP address in the TCP/IP section.
Page 203: Drawers
AKE SURE THE OPTION IS SELECTED From the computer you are printing from, select the option. For more information, see “Updating available options in the printer driver” on page 33. Drawers AKE SURE THE PAPER IS LOADED CORRECTLY Open the paper tray. Check for paper jams or misfeeds.
Page 204: Memory Card
HECK FOR SERVICE MESSAGES If a service message appears, turn the printer off, wait about 10 seconds, and then turn the printer back on. If the error recurs, call for service. Memory card Make sure the memory card is securely connected to the printer system board. Solving paper feed problems Paper frequently jams These are possible solutions.
Page 205: Solving Print Quality Problems
Press the arrow buttons until Jam Recovery appears, and then press Press the arrow buttons until On or Auto appears, and then press Solving print quality problems The information in the following topics may help you solve print quality problems. If these suggestions still do not correct the problem, contact Customer Support.
Page 206: Clipped Images
Clipped images These are possible solutions. Try one or more of the following: HECK THE GUIDES Move the width and length guides in the tray to the correct positions for the paper size loaded. HECK THE PAPER SIZE SETTING Make sure the paper size setting matches the paper loaded in the tray: From the printer control panel, check the Paper Size setting from the Paper menu.
Page 207: Incorrect Margins
Incorrect margins These are possible solutions. Try one or more of the following: HECK THE PAPER GUIDES Move the guides in the tray to the correct positions for the paper size loaded. HECK THE PAPER SIZE SETTING Make sure the paper size setting matches the paper loaded in the tray: From the printer control panel, check the Paper Size setting from the Paper menu.
Page 208: Paper Curl
Paper curl These are possible solutions. Try one or more of the following: HECK THE APER YPE SETTING Make sure the Paper Type setting matches the paper loaded in the tray. AS THE PAPER ABSORBED MOISTURE DUE TO HIGH HUMIDITY Load paper from a fresh package.
Page 209: Repeating Defects
Repeating defects EPEATING MARKS OCCUR MULTIPLE TIMES ON A PAGE Print the Print defects guide and match the defects to the marks on one of the vertical lines. Follow the instructions on the Print defects guide to determine the cause of the repeating defects. Skewed print HECK THE PAPER GUIDES Move the guides in the tray to the correct positions for the paper size loaded.
Page 210 HECK THE DARKNESS BRIGHTNESS AND CONTRAST SETTINGS The Toner Darkness setting is too light, the RGB Brightness setting is too light, or the RGB Contrast setting is too low. From the printer control panel, press From the Admin menu, press the arrow buttons until Settings appears, and then press Press the arrow buttons until Print menu appears, and then press Press the arrow buttons until Quality menu appears, and then press Press the arrow buttons until Toner Darkness, RGB Brightness, or RGB Contrast appears, and then...
Page 211: Print Is Too Dark
Print is too dark These are possible solutions. Try one or more of the following: ALIBRATE THE COLOR The printer automatically calibrates the colors whenever a new imaging kit is detected. If a cartridge is replaced, then you can calibrate the colors manually: From the printer control panel, press From the Admin menu, press the arrow buttons until Settings appears, and then press Press the arrow buttons until Print menu appears, and then press...
Page 212: Solid Color Pages
Solid color pages These are possible solutions. Try one or more of the following: AKE SURE THE PRINT CARTRIDGE IS PROPERLY INSTALLED Remove the print cartridge and shake it from side to side to redistribute the toner, and then reinstall it. HE PRINT CARTRIDGE MAY BE DEFECTIVE OR LOW ON TONER Replace the used print cartridge with a new one.
Page 213: Toner Specks
HECK THE PAPER TYPE SETTING Make sure the paper type setting matches the paper loaded in the tray: From the printer control panel, check the Paper Type setting from the Paper menu. Before sending the job to print, specify the correct type setting: For Windows users, specify the type from Print Properties.
Page 214: Uneven Print Density
HECK THE PAPER TYPE SETTING Make sure the paper type setting matches the paper loaded in the tray: From the printer control panel, check the Paper Type setting from the Paper menu. Before sending the job to print, specify the correct type setting: For Windows users, specify the type from Print Properties.
Page 215: Faq About Color Printing
ALIBRATE THE COLOR The printer will automatically calibrate the colors whenever a new imaging kit is detected. If a toner cartridge is replaced, a manual alignment will need to be performed. From the printer control panel, press From the Admin menu, press the arrow buttons until Settings appears, and then press Press the arrow buttons until Print menu appears, and then press Press the arrow buttons until Quality menu appears, and then press Press the arrow buttons until Color Adjust appears, and then press...
Page 216 The printed page appears tinted. Can I adjust the color? Sometimes a printed page may appear tinted (for example, everything printed seems to be too red). This can be caused by environmental conditions, paper type, lighting conditions, or user preference. In these instances, adjust the Color Balance setting to create a more preferable color.
Page 217 Object type Color conversion tables CMYK Image US CMYK—Applies color correction to approximate the SWOP • (Specifications for Web Offset Publishing) color output. CMYK Text Euro CMYK—Applies color correction to approximated EuroScale CMYK Graphics • color output. Vivid CMYK—Increases the color saturation of the US CMYK color •...
Page 218: Embedded Web Server Does Not Open
Enter an Increment value from 1–255. Note: The closer the value is to 1, the narrower the color sample range will appear. Click Print to print the detailed Color Samples set. Embedded Web Server does not open These are possible solutions. Try one or more of the following: HECK THE NETWORK CONNECTIONS Make sure the printer and computer are turned on and connected to the same network.
Page 219: Notices
Notices Product information Machine type: 4989, 7525 Model(s): 131, 336, 356, 382, 386, dn1, dn2, xn2, dw1, dw2, g01, g02, gd1, gd2 Edition notice September 2008 The following paragraph does not apply to any country where such provisions are inconsistent with local law: THIS PUBLICATION IS PROVIDED “AS IS”...
Page 220: Industry Canada Compliance Statement
The FCC Class B limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
Page 221: Exposure To Radio Frequency Radiation
Exposure to radio frequency radiation The radiated output power of this device is far below the radio frequency exposure limits of the FCC and other regulatory agencies. A minimum separation of 20 cm (8 inches) must be maintained between the antenna and any persons for this device to satisfy the RF exposure requirements of the FCC and other regulatory agencies.
Page 222 European Community (EC) directives conformity statement for radio products This product is in conformity with the protection requirements of EC Council directives 2004/108/EC, 2006/95/EC, and 1999/5/EC on the approximation and harmonization of the laws of the Member States relating to electromagnetic compatibility, safety of electrical equipment designed for use within certain voltage limits and on radio equipment and telecommunications terminal equipment.
Page 223: Noise Emission Levels
Lietuvių Šiuo Lexmark International, Inc. deklaruoja, kad šis produktas atitinka esminius reikalavimus ir kitas 1999/5/EB direktyvos nuostatas. Malti Bil-preżenti, Lexmark International, Inc., jiddikjara li dan il-prodott huwa konformi mal-ħtiġijiet essenzjali u ma dispożizzjonijiet oħrajn relevanti li jinsabu fid-Direttiva 1999/5/KE. Nederlands Hierbij verklaart Lexmark International, Inc. dat het toestel dit product in overeenstemming is met de essentiële eisen en de andere relevante bepalingen van richtlijn 1999/5/EG.
Page 224 A plug and jack used to connect this equipment to the premises’ wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. See your setup documentation for more information.
Page 225: Notice To Users Of The Canadian Telephone Network
Notice to users of the Canadian telephone network This product meets the applicable Industry Canada technical specifications. The Ringer Equivalence Number (REN) is an indication of the maximum number of terminals allowed to be connected to a telephone interface. The terminus of an interface may consist of any combination of devices, subject only to the requirement that the sum of the RENs of all the devices does not exceed five.
Page 226: Using This Product In Switzerland
Some parameters required for compliance with Telecom's telepermit requirements are dependent on the equipment associated with this device. The associated equipment shall be set to operate within the following limits for compliance to Telecom's specifications: There shall be no more than 10 call attempts to the same number within any 30 minute period for any single •...
Page 227: Power Consumption
Static sensitivity notice This symbol identifies static-sensitive parts. Do not touch in the areas near these symbols without first touching the metal frame of the printer. Laser notice The printer is certified in the U.S. to conform to the requirements of DHHS 21 CFR Subchapter J for Class I (1) laser products, and elsewhere is certified as a Class I laser product conforming to the requirements of IEC 60825-1.
Page 228: Off Mode
The power consumption levels listed in the previous table represent time-averaged measurements. Instantaneous power draws may be substantially higher than the average. Power Saver This product is designed with an energy-saving mode called Power Saver. The Power Saver Mode is equivalent to the EPA Sleep Mode.
Page 229: Index
Index Numerics 650-sheet duo drawer (optional) canceling a job loading 39 from Macintosh 58 150 displayed 155 82 Replace waste toner box 155 from the printer control panel 58 200 Paper jam <area name> 156 82.yy Waste toner box missing 155 from Windows 58 201.yy Paper jam <area 840.01 Scanner Disabled 158...
Page 230 photos 61 notice of paper needed 187 fax setup 73 placing separator sheets between notice that different paper is forwarding faxes 94 copies 66 needed 187 holding faxes 93 quick copy 60 e-mail function improving fax quality 93 reducing 64 setting up 68 making a fax lighter or darker 91 selecting a tray 63...
Page 231 Insert Tray <x> 147 No recognized file types 149 installing noise emission levels 221 Magenta Low 147 options in driver 33 notices 217, 218, 219, 220, 221, Maintenance 148 printer software 33 223, 224, 225, 226 manual feeder installing printer software loading 42 adding options 33 memory card...
Page 232 PCL Emul menu 140 jammed page does not 40 <color> Invalid refill, change PDF menu 139 reprint 202 cartridge 153 Phone in Use 149 job prints from wrong tray 191 50 PPDS Font Error 153 photos job prints on wrong paper 191 51 Defective flash detected 154 copying 61 job takes longer than...
Page 233 DO NOT TOUCH 147 Tray <x> Empty 151 Remove paper from standard Fax complete 147 Tray <x> Low 151 output bin 150 Fax failed 147 Tray <x> Missing 152 Replace <color> cartridge 151 File corrupt 147 Unsupported Mode 152 Replace PC Kit 151 Flushing buffer 147 Unsupported USB device, please Replace Unsupported <color>...
Page 234 Setup menu 135 partial document or photo print irregularities 206 shipping the printer 185 copies 194 print is too dark 209 shortcuts, creating poor copy quality 193 print is too light 207 e-mail 69 poor scanned image quality 195 repeating defects 207 fax destination 88, 89 scanner unit does not close 192 skewed print 207...
Page 235 replacing 161 Wireless menu 118 Yellow Low 147 Index...
Page 238 Printed in USA G510-7212-00...

This manual is also suitable for:

Color 1826 Mt 4989

InfoPrint Color 1826 MT(4989) User Manual

Safety Information

Learning about the Printer

Additional Printer Setup

Loading Paper and Specialty Media

Paper and Specialty Media Guide

Printing

Copying

E-Mailing

Faxing

Scanning to a Computer or USB Flash Memory Device

Clearing Jams

Understanding Printer Menus

Understanding Printer Messages

Maintaining the Printer

Administrative Support

Troubleshooting

Quick Links

Need help?

Questions and answers

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Summary of Contents for InfoPrint InfoPrint Color 1826 MT(4989)