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What to do if it goes wrong
Problem
Why won't the window
vacuum turn on?
Why won't the window
vacuum pick up?
Why does my window
vacuum leak?
Why does my window
vacuum leave a smear
on my window?
Why won't the
battery recharge?
Warning: Always turn off and unplug the Spray and Vac before carrying out and maintenance/troubleshooting checks
Solution
• The battery may not be charged. Connect the charger, the
indicator light will flash red when charging and show a solid
red light when fully charged. The initial charge should be for
2 hours.
• The unit might be plugged in. The window vacuum will not
run when the charger is plugged in
• The squeegee blade may be blocked, remove from the
machine, rinse and clear any dirt/debris
• The window vacuum may be low on charge, plug the window
vacuum in to recharge
• The dual tank may be full, empty the dual tank
• You may be using the window vacuum on a flat, horizontally
surface, only use the window vacuum on vertical surfaces
• The dual tank may be full, empty the dual tank
• The squeegee blade is dirty, detach and clean. Go to 'Taking
care of your machine' page 8
• The charger may not be inserted correctly
• Check the mains power is switched on
• The electrical outlet may not be working. Check the fuse in
the plug, always replace with a British 13amp fuse
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