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Troubleshooting - Whirlpool WED97HEDW Use & Care Manual

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Troubleshooting

First try the solutions suggested here or visit our website at www.whirlpool.com/product_help –
If you experience
Dryer Results (cont.)
Clothes are not drying
The exhaust vent is not the correct
satisfactorily or drying
length.
times are too long
(cont.)
The exhaust vent diameter is not
the correct size.
The dryer is not level.
The Air Only temperature setting
has been selected.
The load is too large and heavy
to dry quickly.
Fabric softener sheets are
blocking the grille.
The dryer is located in a room with
temperature below 45ºF (7ºC).
The dryer is located in a closet.
Cycle time is too
The load may not be contacting
short
the sensor strips on Automatic
Cycles.
Steam models only: Clothes are
coming out of the Steam Refresh
cycle with damp or wet spots.
The automatic cycle is ending
early.
Lint on load
Lint screen is clogged with lint.
Stains on load
Improper use of fabric softener.
Stains on drum
Loose dyes in clothes.
Loads are wrinkled
The load was not removed from
dryer at the end of the cycle.
The dryer was tightly packed.
Steam models only: For steam
cycles, the water is not properly
connected with the dryer.
16
In Canada www.whirlpool.ca for assistance and to possibly avoid a service call.
Possible Causes
Check that the exhaust vent is not too long or has too many
turns. Long venting will increase drying times. See the Installation
Instructions.
Use 4" (102 mm) diameter vent material.
Clothes not contacting the moisture sensors during Automatic cycles.
See "Level Dryer" in the Installation Instructions.
Select the correct temperature for the types of garments being dried.
See "Cycle Guide."
Separate the load to tumble freely.
The air outlet grille is just inside the door, behind the lint screen. Check
that it is not blocked by a fabric softener sheet.
Use only one fabric softener sheet, and use it only once.
Proper operation of dryer cycles requires temperatures above 45ºF
(7ºC).
Closet doors must have ventilation openings at the top and bottom of
the door. The front of the dryer requires a minimum of 1" (25 mm) of
airspace, and, for most installations, the rear of the dryer requires 5"
(127 mm). See the Installation Instructions.
Level the dryer. See the Installation Instructions. All four dryer feet
should be in firm contact with the floor.
Under certain environmental or installation conditions, you may
experience underdrying.
Change the dryness level setting on Automatic Cycles. Increasing or
decreasing the dryness level will change the amount of drying time in a
cycle. If loads are consistently ending too early, see also "Changing the
Automatic Cycle settings to increase or decrease drying time."
Clean lint screen before each load.
Add dryer fabric softener sheets at the beginning of the cycle. Fabric
softener sheets added to a partially dried load can stain your garments.
Do not use fabric softener sheets with steam cycles.
Drum stains are caused by dyes in clothing (usually blue jeans). These
will not transfer to other clothing.
Steam models only: Select Steam Refresh Cycle to tumble
the load with water and heat. This cycle is best for smoothing out
wrinkles and reducing odors from dry loads consisting of wrinkle-free
cotton, cotton-polyester blends, common knits, and synthetics.
NOTE: Refer to garment care label instructions. Dry-clean-only
garments are not recommended.
Dry smaller loads that can tumble freely. Results may also vary
depending on fabric type.
Steam models only: Make sure water is connected to the dryer.
Check that water inlet hose is connected to both the faucet and dryer's
water inlet valve. Check that the water supply is turned on.
Solution

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