Yealink SIP-T21 E2 Quick Start Manual page 6

Call Transfer
You can transfer a call in the following ways:
Blind Transfer
1. Press or the Tran soft key during a call. The call is placed on hold.
2. Enter the number you want to transfer to.
3. Press or the Tran soft key.
Semi-Attended Transfer
1. Press or the Tran soft key during a call. The call is placed on hold.
2. Enter the number you want to transfer to, and then press
3. Press or the Tran soft key when you hear the ring-back tone.
Attended Transfer
1. Press or the Tran soft key during a call. The call is placed on hold.
2. Enter the number you want to transfer to, and then press
3. Press or the Tran soft key when the second party answers.
Call Forward
To enable call forward:
1. Press the Menu soft key when the phone is idle, and then select Features->Call Forward.
2. Select the desired forward type:
Always Forward----Incoming calls are forwarded unconditionally.
Busy Forward----Incoming calls are forwarded when the phone is busy.
No Answer Forward----Incoming calls are forwarded if not answered after a period of time.
3. Enter the number you want to forward to. For No Answer Forward, press
before forwarding from the After Ring Time field.
4. Press the Save soft key to accept the change.
Call Conference
1. Press the Conf soft key during an active call. The call is placed on hold.
2. Enter the number of the second party, and then press the Send soft key.
3. Press the Conf soft key again when the second party answers. All parties are now joined in the conference.
4. Press the EndCall soft key to disconnect all parties.
Note: You can split the conference call into two individual calls by pressing the Split soft key.
Speed Dial
To configure a speed dial key:
1. Press the Menu soft key when the phone is idle, and then select Features->DSS Keys.
2. Select the desired line key, and then press the Enter soft key.
3. Select Speed Dial from the Type field, select the desired line from the Account ID field, enter a label in the Label field
and enter the number in the Value field.
4. (Optional ) Enter the string that will appear on the LCD screen in the Lable field.
5. Press the Save soft key to accept the change.
To use the speed dial key:
Press the speed dial key to dial out the preset number.
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or to select the ring time to wait