Connecting With Direct Wi-Fi Connection - Epson DS-560 Network Manual

DS-560 Network Guide
❏ Is the password correct?
The password is case-sensitive. Verify that the entered password is correct. A password may be called a "WEP
key", a "WPA passphrase", a "Pre-Shared Key", and so on according to the access point or security system being
used.
❏ Is the DHCP function for the access point enabled?
If it is disabled, change it to enabled. For more information on checking the settings or changing settings, see the
manual supplied with your access point (or wireless router).
❏ Are access restrictions set on the access point?
If access restrictions are set on the access point (wireless router, etc.), register the product's MAC address or IP
address on the access point to allow communication. For details, see the access point user's guide.
❏ Are usable wireless channels restricted on the WLAN-equipped computer?
Usable wireless channels may be restricted on a wireless-equipped computer. See the computer's or wireless card's
user's guide to confirm usable wireless channels. Verify that wireless channels confirmed above include channels
set to the access point. If not, change the access point wireless channels.
❏ Is the security mode set for your access point supported by your product?
If it is not, change the security mode to one that is supported by the product. For more information on checking
the settings or changing settings, see the manual supplied with your access point (or wireless router).
❏ Does the access point allow communication between wireless devices?
If the product and your computer are connected to the same access point and cannot communicate, the access
point may be blocking communication between wireless devices connected to it. Allow communication between
wireless devices on the access point. For more details, see the documentation supplied with the access point.
Cannot connect to network
❏ Does your computer have more than one network interface?
The scanner may not be able to communicate with computers that have multiple network interfaces. To
communicate with the scanner, disable all network interfaces on your computer except for the interface
connected to the scanner.
❏ When using TCP/IP, is the IP address set correctly for your environment?
The factory setting is not available as is. To use this IP address, delete it once and reenter the same address. Change
the product's IP address as appropriate for your environment.

Connecting with direct Wi-Fi connection

Cannot access the internet when connecting a product to a computer which has
multiple network interfaces by using direct Wi-Fi connection
❏ Is the network adapter connected to the Internet set to low priority?
If you connect a computer to the product by using direct Wi-Fi connection (access point mode) while using a
low-speed Internet connection, you may not be able to access the internet.
A
Display the Windows Network Connections screen.
For Windows 8.1/8: Select Desktop > Settings charm > Control Panel, and then select View network status
and tasks > Change adapter settings
Troubleshooting
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