Warranty - Rheem 311 Series Owner's Manual And Installation Instructions

RHEEM GAS DOMESTIC MAINS PRESSURE
WATER HEATER WARRANTY - AUSTRALIA ONLY
c) Installation not in accordance with the Owner's Guide and Installation Instructions or with
relevant statutory and local requirements in the State or Territory in which the water heater is
installed.
d) Connection at any time to a water supply that does not comply with the water supply
guidelines as outlined in the Owner's Guide and Installation Instructions.
e) Repairs, attempts to repair or modifications to the water heater by a person other than
Rheem Service or a Rheem Accredited Service Agent.
f) Faulty plumbing or faulty gas supply.
g) Failure to maintain the water heater in accordance with the Owner's Guide and Installation
Instructions.
h) Transport damage.
i) Fair wear and tear from adverse conditions (for example, corrosion).
j) Cosmetic defects.
2.8 Subject to any statutory provisions to the contrary, this warranty excludes any and all claims for
damage to furniture, carpet, walls, foundations or any other consequential loss either directly or
indirectly due to leakage from the water heater, or due to leakage from fittings and/ or pipe work
of metal, plastic or other materials caused by water temperature, workmanship or other modes of
failure.
2.9 If the water heater is not sized to supply the hot water demand in accordance with the guidelines
in the Rheem water heater literature, any resultant fault will not be covered by the Rheem

warranty.

3. WHAT IS COVERED BY THE RHEEM WARRANTY
FOR THE WATER HEATERS DETAILED IN THIS DOCUMENT
3.1 Rheem will repair or replace a faulty component of your water heater if it fails to operate in
accordance with its specifications as follows:
What components are
covered
All components
The cylinder
(if the water heater is
installed in a single-family
domestic dwelling)
The cylinder
(if the water heater is not
installed in a single-family
domestic dwelling)
The period in which the
fault must appear in
order to be covered
Year 1
Years 2 & 3
Years 4 & 5
Years 2 & 3
39
What coverage you receive
Repair and/or replacement of the faulty
component, free of charge, including labour.
Repair and / or replacement of the cylinder,
free of charge, including labour.
Replacement cylinder, free of charge.
Installation and repair labour costs are the
responsibility of the owner.
Replacement cylinder, free of charge.
Installation and repair labour costs are the
responsibility of the owner.