Rheem 310 Owner's Manual And Installation Instructions
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Rheem 310 Owner's Manual And Installation Instructions

Rheem 310 Owner's Manual And Installation Instructions

Air sourced heat pump water heater
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Download this manual See also: Instruction and Installation Manual
Owner's Guide
and
Installation Instructions
Air Sourced 310 Heat Pump
Water Heater
This water heater must be installed and serviced by a qualified person.
Please leave this guide with the householder.

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Summary of Contents for Rheem 310

  • Page 1 Owner’s Guide Installation Instructions Air Sourced 310 Heat Pump Water Heater This water heater must be installed and serviced by a qualified person. Please leave this guide with the householder.
  • Page 2 Rheem Australia Pty Ltd. TRADE MARKS ® Registered trademark of Rheem Australia Pty Ltd. ™ Trademark of Rheem Australia Pty Ltd. Note: Every care has been taken to ensure accuracy in preparation of this publication. No liability can be accepted for any consequences, which may arise as a result of its application.

  • Page 3: Table Of Contents

    CONTENTS HOUSEHOLDER – We recommend you read pages 4 to 17. The other pages are intended for the installer but may be of interest. About Your Water Heater ......................4 Regular Care ..........................9 Water Supplies ........................... 11 Save A Service Call ........................13 Installation ..........................

  • Page 4: About Your Water Heater

    The model you have chosen is a 551 series model. The 551 310 model heat pump water heater is recommended for connection to a minimum 16 hour per day power supply.
  • Page 5 If the electrical supply conduit to the water heater is damaged, it must be replaced by a qualified person in order to avoid a hazard. Phone Rheem Service or their nearest Accredited Service Agent to arrange for an inspection.
  • Page 6 ABOUT YOUR WATER HEATER OPERATING MODE MONITOR An operating mode monitor is located on the front of the heat pump module and houses a green and a red LED. The green LED, marked “NORMAL”, indicates the current operating mode (with the red LED off) of the heat pump water heater and the red LED, marked “ATTENTION”, may indicate a potential fault mode.
  • Page 7 Note: The 551 310 model heat pump water heater is recommended for connection to a minimum 16 hour per day power supply. If there is a risk of freezing conditions, the electrical supply to the water heater should not “Freeze Protection”...
  • Page 8 At the end of the service life of the heat pump water heater and prior to the water heater being disposed of, a person qualified to work with refrigerants must recover the refrigerant from within the sealed system. The refrigerant must not be vented to atmosphere. Phone Rheem Service or their nearest Accredited Service Agent to arrange for an inspection.

  • Page 9: Regular Care

    Note: The five year service and routine replacement of any components, such as the anode and relief valve(s), are not included in the Rheem warranty. A charge will be made for this work. Only genuine replacement parts should be used on this water heater.
  • Page 10 If water does not flow freely from the drain line when the lever is heater lifted, then the water heater must be checked. Phone Rheem Service or their nearest Accredited Service Agent to arrange for an inspection. lift until water...

  • Page 11: Water Supplies

    Rheem warranty to apply. ANODE The vitreous enamel lined cylinder of the water heater is only covered by the Rheem warranty when the total dissolved solids (TDS) content in the water is less than 2500 mg/L and when the correct colour coded anode is used.
  • Page 12 Where the pH is less than 6.0 the Rheem warranty does not apply to the water heater. pH is a measure of whether the water is alkaline or acid. In an acidic water supply, the water can attack stainless steel parts and cause them to fail.

  • Page 13: Save A Service Call

    110 litres. When heating is completed the green and red LEDs will be off. The red LED should recommence to flash a single flash (green LED is off) when the water temperature in the top of the tank decreases to approximately 62°C. Phone Rheem Service or their nearest Accredited Service Agent to arrange for an inspection.
  • Page 14 If the red LED is a emitting a solid glow or 3 flashes (green LED is off) and the ambient temperature is above 10°C, there may be a fault with the heat pump. Phone Rheem Service or their nearest Accredited Service Agent to arrange for an inspection.
  • Page 15 Refer to on page 13. If the green and red LEDs are off and one of these conditions is not the cause, phone Rheem Service or their nearest Accredited Service Agent to arrange for an inspection. RED LED IS ILLUMINATED – GREEN LED IS OFF The illumination of the red LED does not necessarily mean there is a fault with the system.
  • Page 16 If this LED sequence continues for an extended period of time without correcting itself or there is an inadequate hot water supply, then there may be a problem with the heat pump. Phone Rheem Service or their nearest Accredited Service Agent to arrange for an inspection.
  • Page 17 Contact your energy provider for more information on tariff arrangements and cost comparisons. IF YOU HAVE CHECKED ALL THE FOREGOING AND STILL BELIEVE YOU NEED ASSISTANCE, PHONE RHEEM SERVICE OR THEIR NEAREST ACCREDITED SERVICE AGENT.

  • Page 18: Installation

    We recommend you provide advice to the system owner about their needs and building backup redundancy into the hot water supply system. The 551 310 model heat pump water heater is recommended for connection to a minimum 16 hour per day power supply.
  • Page 19 INSTALLATION WATER HEATER LOCATION The water heater is suitable for outdoor installation only. The water heater should be installed close to the most frequently used outlet and its position chosen with noise, safety and service in mind. Make sure people (particularly children) will not accidentally touch the air inlet and outlet louvres and that they are clear of obstructions and shrubbery.
  • Page 20 ANODE TYPES The vitreous enamel lined cylinder of the water heater is only covered by the Rheem warranty when the total dissolved solids (TDS) content in the water is less than 2500 mg/L and when the correct colour coded anode is used.
  • Page 21 INSTALLATION HOT WATER DELIVERY This water heater can deliver water at temperatures which can cause scalding. It is necessary and we recommend that a temperature limiting device be fitted between the water heater and the hot water outlets in any ablution area such as a bathroom or ensuite, to reduce the risk of scalding. The installing plumber may have a legal obligation to ensure the installation of this water heater meets the delivery water temperature requirements of AS/NZS 3500.4 so that scalding water temperatures are not delivered to a bathroom, ensuite or other ablution area.
  • Page 22 INSTALLATION CIRCULATED HOT WATER FLOW AND RETURN SYSTEM A 551 310 model heat pump water heater should not be installed as part of a circulated hot water flow and return system in a building. If a circulated flow and return system is required, it is necessary to bypass the heat pump water heater and install a secondary water heater connected to the hot water flow and return line and supplied from the heat pump water heater.
  • Page 23 INSTALLATION TYPICAL INSTALLATON – OUTDOOR LOCATION Installation (typical) - Outdoor Locations Heat Pump Air Sourced Electric Boosted Water Heater...
  • Page 24 DIMENSIONS AND TECHNICAL DATA System number 551 310 Part numbers Dimensional Drawing Model Number 1.8 kW 551 310 04 Tank only 1.8 kW T551 310 04 Heat Pump Air Sourced Electric Boosted Water Heater. 2.4 kW 551 310 05 Tank only 2.4 kW T551 310 05 3.6 kW...

  • Page 25: Heat Pump And Tank Assembly

    HEAT PUMP AND TANK ASSEMBLY STORAGE TANK AND HEAT PUMP MODULE The heat pump water heater is made of two main components, the storage tank and the heat pump module. For transport and handling (weight) purposes both items are shipped separately and designed to be assembled at the installation site.
  • Page 26 HEAT PUMP AND TANK ASSEMBLY ASSEMBLY PROCEDURE Warning: The heat pump must be assembled, plumbed and filled with water prior to power being connected and switched on. The following procedure should be followed to properly lift, place and connect the heat pump module onto the storage tank: Storage Tank: Remove all packaging including the carton base from the storage tank and position in its intended location, supported by a stable base.
  • Page 27 HEAT PUMP AND TANK ASSEMBLY Air Louvre Removal: Using a Phillips head screw driver, remove the six (6) screws from each of the two air louvres (twelve (12) screws in total). Remove the louvres from the heat pump module.  Electrical Cover: Remove the mounting screw from the side of the electrical cover.
  • Page 28 HEAT PUMP AND TANK ASSEMBLY Heat Pump Module Placement: Using two people, one person on each lifting bar, lift the heat pump module and place it on the top of the storage tank. It is recommended to place the hands under the bar to enable the lift in a curl action. Ensure the two water fittings on the storage tank pass through the openings marked “INLET”...
  • Page 29 HEAT PUMP AND TANK ASSEMBLY Inlet Flexible Braided Hose: Attach the flexible braided hose marked “INLET” to the water fitting marked “INLET”. Tighten the swivel nut on the hose using a 24 mm spanner.  Push down the pipe seal ring to seat over the swivel nut and against the pipe seal cover. ...
  • Page 30 HEAT PUMP AND TANK ASSEMBLY Air Bleed Valve: Open the air bleed valve screw by rotating anticlockwise one turn. This will allow air to bleed from the circulator and flexible hose during the filling of the tank process. Leave the screw in this position. ...
  • Page 31 HEAT PUMP AND TANK ASSEMBLY POWER power cable CONNECTOR connection IN POSITION POWER CONNECTOR tank sensor connection POWER CABLE CABLE CABLE BACKUP PLUG BACKUP POWER PLUG TANK SENSOR CABLE CABLE TANK SENSOR TANK SENSOR CABLE PLUG CABLE PLUG IN POSITION Steps 12, 13 and 14 connect power cable and tank sensor cable cable tie power cable...

  • Page 32: Connections - Plumbing

    CONNECTIONS – PLUMBING All plumbing work must be carried out by a qualified person and in accordance with the Standard AS/NZS 3500.4 and all local codes and regulatory authority requirements. In New Zealand, the installation must conform with Clause G12 of the New Zealand Building Code. CONNECTION SIZES Hot water connection: Rp 3/4.
  • Page 33 CONNECTIONS – PLUMBING EXPANSION CONTROL VALVE Local regulations may make it mandatory to install an expansion control valve (ECV) in the cold water line to the water heater. In other areas, an ECV is required if the saturation index is greater than +0.4 (refer to “Water Supplies”...

  • Page 34: Connections - Electrical

    The isolating switch must isolate all electrical parts of the system. The 551 310 model heat pump water heater is recommended for connection to a minimum 16 hour per day power supply.
  • Page 35 BLACK HX HOT T0 SENSORS FAN PLUG BLUE HX COLD T1 BROWN EVAP T2 GREEN/YELLOW GREEN/YELLOW HEAT PUMP MODULE 310 PUMP HX HOT T0 COMP DISC T3 BLUE FAN PLUG AMBIENT T4 HX COLD T1 PUMP PLUG EVAP T2 GREEN/YELLOW...

  • Page 36: Multiple Installations

    MULTIPLE INSTALLATIONS A multiple installation of Rheem heat pump water heaters on a single manifold or multiple manifolds is ® possible, using the Equa-Flow manifold system, where large volumes of hot water is required. The Equa- Flow principle will function with water heaters in line, around a corner or in rows back to back...

  • Page 37: Typical Installation

    Model heater removal. Air flow through the heat pump must be parallel 310 HAV 1545 645 900 900 2445 900 900 300 1670 1675 to the adjacent heat pump water heater. MULTIPLE HEAT PUMP WATER HEATERS INSTALLATION DIMENSIONS...
  • Page 38 MULTIPLE INSTALLATIONS MANIFOLD ARRANGEMENT Hot Manifold Assembly Manifold Arrangement - Multiple Installation Cold Manifold Assembly Heat Pump Water Heaters Manifold Arrangement - Multiple Installation Heat Pump Water Heaters...

  • Page 39: Commissioning

    The freeze protection system will be rendered inoperable if electrical power is not available at the water heater. Damage caused by freezing due to the unavailability of power at the water heater is not covered by the “Terms of the Rheem Warranty” Rheem warranty (refer to on page 43).
  • Page 40 COMMISSIONING DIAGNOSTIC FEATURES OF THE HEAT PUMP CONTROLLER An operating mode monitor is located on the front of the heat pump module and houses a green and a red LED. The green LED, marked “NORMAL”, indicates the current operating mode (with the red LED off) of the heat pump water heater and the red LED, marked “ATTENTION”, may indicate a potential fault mode.

  • Page 41: Draining The Water Heater

    COMMISSIONING Notes Power must be available at the water heater and to the heat pump for the LEDs to glow or flash. Solid Red or 3 x Red Flashes (Green LED Off) – If the power supply to the water heater is on and the green LED is off and the red LED is emitting a solid glow or three (3) flashes, this does not necessarily mean there may be a fault with the water heater but is indicating the water heater is operating outside of the heat pump‟s operating range.
  • Page 42 This page is intentionally blank.
  • Page 43 2.1 The decision of whether to repair or replace a faulty component is at Rheem’s sole discretion. 2.2 If you require a call out and we find that the fault is not covered by the Rheem warranty, you are responsible for our standard call out charge.

  • Page 44: Warranty

    3. WHAT IS COVERED BY THE RHEEM WARRANTY FOR THE WATER HEATERS DETAILED IN THIS DOCUMENT 3.1 Rheem will repair or replace a faulty component of your water heater if it fails to operate in accordance with its specifications as...

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